Meeting with Employees

of Kanhangad Division

ON

18 – 01 – 2014

====================

1

REVENUE : Achievement Vs Target (Original) (Amount in Crores of Rupees)

Segment TargetAchievement

(April to Dec)%

Achievement shortfall(-)

Phones+FTTH 85.00 46.25 54.41% -38.75

BB 75.00 39.00 52.00% -36.00

EB(CCTS) 2.21 0.42 19.12% -1.79

IUC 0.99 1.41 142.92% 0.42

Total CFA 163.20 87.09 53.37% -76.11

GSM 155.00 109.01 70.33% -45.99

CDMA 8.00 2.63 32.81% -5.37

Wimax 3.00 0.91 30.20% -2.09

Total CM 166.00 112.54 67.79% -53.46

CFA+CM 329.20 199.63 60.64% -129.58

REVENUE : Achievement Vs Target (Revised) (Amount in Crores of Rupees)

Segment TargetAchievement (April - Dec)

% Achievement shortfall(-)

Phones+FTTH 96.00 46.25 48.18% -49.75BB 86.00 39.00 45.35% -47.00EB(CCTS) 3.77 0.42 11.21% -3.35IUC 1.21 1.41 116.93% 0.20Total CFA 186.98 87.09 46.58% -99.89GSM 184.80 109.01 58.99% -75.79CDMA 8.00 2.63 32.81% -5.37Wimax 3.00 0.91 30.20% -2.09Total CM 195.80 112.54 57.48% -83.26CFA+CM 382.78 199.63 52.15% -183.16

14. Segment Wise REVENUE Summary : COMPARISON WITH LAST YEAR Amount in Crores of Rupees

  APRIL TO DECEMBER

 

Current Year 2012 - 13 Variance %Variance

Phones 46.26 52.27 -6.01 -14.32 %

Broadband 39.00 32.32 6.68 20.67 %

EB Circuits 0.42 0.27 0.15 55.57 %

IUC 0.03 0.06 -0.03

Mobile 112.54 96.97 15.57 16.06%Total Revenue 198.25 181.89 16.35 8.99%

4

Revenue Performance : BASIC PLUS ( Phone + ITC )

APRIL to DECEMBER( in Crores of

Rs.)

SSA 2012 2013Variation ( Rs. Crores) % Variation

1 Ernakulam 68.83 67.2 -1.63 -2.37%2 Trivandrum 50.79 45.78 -5.01 -9.86%3 Trichur 54.01 48.4 -5.61 -10.39%4 Alleppy 29.31 26.25 -3.06 -10.44%5 Calicut 39.5 35.07 -4.43 -11.22%6 Kollam 33.16 29.32 -3.84 -11.58%7 Kannur 52.19 46.06 -6.13 -11.75%8 Palghat 22.39 19.64 -2.75 -12.28%9 Pathanamthitta 21.85 19.08 -2.77 -12.68%

10 Kottayam 34.48 29.45 -5.03 -14.59%11 Malappuram 33.38 28.05 -5.33 -15.97%

TOTAL 439.89 394.30 -45.59 -10.36%

Revenue Performance : BROADBANDAPRIL to DECEMBER (Crores of Rs.)

SSA 2012 2013Variation % Variation

1 Pathanamthitta 13.58 17.06 3.48 25.63%2 Malappuram 13.86 17.31 3.45 24.89%3 Alleppy 16.91 21.06 4.15 24.54%4 Kollam 18.48 22.83 4.35 23.54%5 Ernakulam 52.72 64.25 11.53 21.87%6 Calicut 22.02 26.70 4.68 21.25%7 Kannur 32.32 39.01 6.69 20.70%8 Palghat 16.38 19.65 3.27 19.96%9 Kottayam 22.98 27.37 4.39 19.10%

10 Trichur 31.97 37.11 5.14 16.08%11 Trivandrum 31.45 36.46 5.01 15.93%

TOTAL 272.67 328.81 56.14 20.59%

Revenue Performance : CFA ( Phone + ITC + IUC )APRIL to DECEMBER ( Crores of Rs. )

SSA 2012 2013 Variation % Variation 1 Ernakulam 122.72 136.51 13.79 11.24%2 Alleppy 46.35 48.15 1.80 3.88%3 Pathanamthitta 35.44 36.78 1.34 3.78%4 Palghat 38.79 40.07 1.28 3.30%5 Kollam 51.68 53.12 1.44 2.79%6 Kannur 84.64 86.73 2.09 2.47%7 Trivandrum 82.36 83.39 1.03 1.25%8 Trichur 86.43 87.48 1.05 1.21%9 Calicut 62.1 62.46 0.36 0.58%

10 Kottayam 57.46 57.78 0.32 0.56%11 Malappuram 47.25 47.03 -0.22 -0.47%

CGMT 107.45 88.23 -19.22 -17.89%CMTS 138.99 157.83 18.84 13.55%

TOTAL 961.66 985.56 23.90 2.49%

Revenue Performance : GSM POST PAIDAPRIL to DECEMBER ( Crores of Rs. )

SSA 2012 2013 Variation % Variation 1 Trivandrum 15.72 16.56 0.84 5.34%2 Ernakulam 22.97 23.99 1.02 4.44%3 Malappuram 2.97 3.08 0.11 3.70%4 Palghat 4.87 5.02 0.15 3.08%5 Trichur 7.80 8.01 0.21 2.69%6 Calicut 6.17 6.28 0.11 1.78%7 Kottayam 7.42 7.42 0.00 0.00%8 Kollam 5.28 5.26 -0.02 -0.38%9 Kannur 6.17 6.12 -0.05 -0.81%

10 Alleppy 5.85 5.78 -0.07 -1.20%11 Pathanamthitta 3.18 3.09 -0.09 -2.83%

TOTAL 88.40 90.61 2.21 2.50%

Revenue Performance : GSM PRE PAIDAPRIL to DECEMBER (Crores of Rs. )

SSA 2012 2013 Variation % Variation 1 Trivandrum 52.30 70.68 18.38 35.14%2 Trichur 40.69 52.51 11.82 29.05%3 Ernakulam 109.28 132.81 23.53 21.53%4 Calicut 54.71 65.09 10.38 18.97%5 Kannur 86.85 102.99 16.14 18.58%6 Palghat 36.32 41.97 5.65 15.56%7 Malappuram 37.58 42.67 5.09 13.54%8 Kottayam 65.35 74.02 8.67 13.27%9 Alleppy 38.13 42.35 4.22 11.07%

10 Kollam 44.70 48.34 3.64 8.14%11 Pathanamthitta 37.92 38.90 0.98 2.58%

TOTAL 603.83 712.33 108.50 17.97%

Revenue Performance : WiMAXAPRIL to DECEMBER ( Crores of Rs. )

SSA 2012 2013 Variation % Variation 1 Palghat 0.35 0.92 0.57 162.86%2 Kollam 0.56 1.36 0.80 142.86%3 Trivandrum 0.52 1.13 0.61 117.31%4 Alleppy 0.32 0.64 0.32 100.00%5 Ernakulam 1.33 2.65 1.32 99.25%6 Trichur 1.30 2.37 1.07 82.31%7 Kannur 0.52 0.93 0.41 78.85%8 Malappuram 0.44 0.73 0.29 65.91%9 Kottayam 0.30 0.49 0.19 63.33%

10 Pathanamthitta 0.37 0.60 0.23 62.16%11 Calicut 0.56 0.82 0.26 46.43%

TOTAL 6.57 12.64 6.07 92.39%

Revenue Performance : CDMA WLLAPRIL to DECEMBER ( Crores of Rs. )

SSA 2012 2013 Variation % Variation 1 Pathanamthitta 2.64 2.42 -0.22 -8.33%2 Trichur 4.72 4.19 -0.53 -11.23%3 Palghat 3.38 2.95 -0.43 -12.72%4 Ernakulam 6.16 5.33 -0.83 -13.47%5 Trivandrum 3.37 2.85 -0.52 -15.43%6 Calicut 4.21 3.37 -0.84 -19.95%7 Malappuram 3.85 3.08 -0.77 -20.00%8 Kottayam 2.86 2.27 -0.59 -20.63%9 Kannur 3.47 2.67 -0.8 -23.05%

10 Alleppy 3.17 2.43 -0.74 -23.34%11 Kollam 5.26 3.99 -1.27 -24.14%

TOTAL 43.09 35.55 -7.54 -17.50%

Revenue Performance : CM ( GSM + WiMAX + WLL )APRIL to DECEMBER (Crores of Rs. )

SSA 2012 2013 Variation % Variation 1 Trivandrum 71.91 91.21 19.30 26.84%2 Trichur 54.52 67.08 12.56 23.04%3 Ernakulam 139.73 164.79 25.06 17.93%4 Kannur 97.00 112.71 15.71 16.20%5 Calicut 65.65 75.55 9.90 15.08%6 Palghat 44.93 50.86 5.93 13.20%7 Kottayam 75.94 84.20 8.26 10.88%8 Malappuram 44.84 49.56 4.72 10.53%9 Alleppy 47.46 51.19 3.73 7.86%

10 Kollam 55.80 58.96 3.16 5.66%11 Pathanamthitta 44.11 45.01 0.90 2.04%

CMTS(INFRA) 4.89 9.08 4.19 85.69%TOTAL 746.78 860.20 113.42 15.19%

Revenue Performance : EB CIRCUITsAPRIL to DECEMBER (Crores of Rs. )

SSA 2012 2013 Variation % Variation 1 Malappuram 0.01 0.17 0.16 1600.00%2 Palghat 0.18 0.61 0.43 238.89%3 Trivandrum 2.18 4.57 2.39 109.63%4 Ernakulam 5.59 10.17 4.58 81.93%5 Trichur 1.31 2.07 0.76 58.02%6 Calicut 0.76 1.20 0.44 57.89%7 Kannur 0.27 0.41 0.14 51.85%8 Pathanamthitta 0.14 0.18 0.04 28.57%9 Alleppy 0.36 0.41 0.05 13.89%

10 Kollam 0.39 0.34 -0.05 -12.82%11 Kottayam 0.50 0.38 -0.12 -24.00%

TOTAL 11.69 20.51 8.82 75.45%

Revenue Performance : TOTAL ( CFA + CM + EB )APRIL to DECEMBER (Crores of Rs.)

SSA 2012 2013 Variation % Variation 1 Ernakulam 268.03 311.47 43.44 16.21%2 Trivandrum 156.45 179.16 22.71 14.52%3 Trichur 142.25 156.64 14.39 10.12%4 Kannur 181.91 199.85 17.94 9.86%5 Palghat 83.89 91.53 7.64 9.11%6 Calicut 128.50 139.21 10.71 8.33%7 Kottayam 133.89 142.35 8.46 6.32%8 Alleppy 94.16 99.75 5.59 5.94%9 Malappuram 92.09 96.76 4.67 5.07%

10 Kollam 107.86 112.42 4.56 4.23%11 Pathanamthitta 79.69 81.96 2.27 2.85%

CGMT 107.45 88.23 -19.22 -17.89%CMTS 143.88 166.92 23.04 16.01%TOTAL 1720.05 1866.25 146.20 8.50%

OUR POSITION / RANK IN KERALA CIRCLE IN REVENU COMPARISON

APRIL to DECEMBER (Crores of Rs. )

2012 2013 Variation %

Variation

Position in

Circle

BASIC PLUS ( Phone + ITC ) 52.19 46.06 -6.13 -11.75% 7

Broadband 32.32 39.01 6.69 20.70% 7

CFA ( Phone + ITC + IUC + BB) 84.64 86.73 2.09 2.47% 6

GSM POST PAID 6.17 6.12 -0.05 -0.81% 9

GSM PRE PAID 86.85 102.99 16.14 18.58% 5

WiMAX 0.52 0.93 0.41 78.85% 7

CDMA WLL 3.47 2.67 -0.8 -23.05% 9

CM ( GSM + WiMAX + WLL ) 97 112.71 15.71 16.20% 4

TOTAL ( CFA + CM + EB ) 181.91 199.85 17.94 9.86% 4

LAND LINE AND MOBILE REVENUE Kannur SSA PROFILE / Trend

  In Crore Rupees  

Year/MonthWire line + Broadband + ITC + EB CCTs + IUC

GSM Prepaid + Post paid CDMA WLL WiMAX TOTAL

2007 - 2008 200.11 86.95  13.06  - 300.12

2008 - 2009 169.14 85.49  13.27  - 267.90

2009 - 2010 149.97 81.92 12.53  - 244.42

2010 - 2011 137.32 81.78 8.34  - 227.45

2011 - 2012 123.07 104.91 6.57 0.43 234.98

2012 - 2013 114.30 125.90 4.38 0.71 245.28

2013-14 (Dec) 87.09 109.01 2.63 0.91 199.63

The LEAST CHALLENGE /OBJECTIVE for 2013-2014 : The overall REVENUE should cross Rs.267.91 Crores

(revenue of 2008-2009).

GSM Mobile Connections : Performance APRIL TO DECEMBER

SSATarget for 2013-14

Proport. Target

Gross Achievement Closure

Net Achievement

% Gross

% Net

% Closure

KNR 208000 156000 124049 59240 64809 79.52% 41.54% 47.76%

EKM 285625 214219 155661 70726 84935 72.66% 39.65% 45.44%

KLM 103500 77625 55628 26177 29451 71.66% 37.94% 47.06%

TVM 160375 120281 85594 39078 46516 71.16% 38.67% 45.66%

CLT 142625 106969 75926 35825 40101 70.98% 37.49% 47.18%

ALP 87125 65344 46224 20370 25854 70.74% 39.57% 44.07%

MLP 98875 74156 49292 24707 24585 66.47% 33.15% 50.12%

KTM 127625 95719 61293 26529 34764 64.03% 36.32% 43.28%

TSR 111125 83344 52702 23791 28911 63.23% 34.69% 45.14%

PTA 74500 55875 34427 15682 18745 61.61% 33.55% 45.55%

PKD 100625 75469 43484 20086 23398 57.62% 31.00% 46.19%

TOTAL 1500000 1125001 784280 362211 422069 69.71% 37.52% 46.18%

Wimax Connections : Performance APRIL TO DECEMBER

SSAProportion.

Target Gross

Achievement ClosureNet

Achievement%

Gross % Net

% Closure

PKD 2250 1354 290 1064 60.18% 47.29% 21.42%EKM 5925 3231 1050 2181 54.53% 36.81% 32.50%KLM 3975 2038 736 1302 51.27% 32.75% 36.11%TVM 3075 1467 436 1031 47.71% 33.53% 29.72%ALP 1875 852 297 555 45.44% 29.60% 34.86%TCR 5400 2354 851 1503 43.59% 27.83% 36.15%MLP 1950 768 315 453 39.38% 23.23% 41.02%PTA 1650 632 310 322 38.30% 19.52% 49.05%KTM 1650 624 224 400 37.82% 24.24% 35.90%KNR 3375 1073 519 554 31.79% 16.41% 48.37%CLT 2625 753 368 385 28.69% 14.67% 48.87%

Total 33750 15146 5396 9750 44.88% 28.89% 35.63%

WiMAX BTS & Connection Status

DIVISION No. Of WiMAX BTS

Total Equipped Capacity

Working Connetions as on 31-12-2013

KANNUR P 5 1500 77TELECHERY P 4 1200 142TELECHERY T 4 1200 169CHERUKUNNU 4 1200 185PAYYANUR 5 1500 77KANHANGAD 5 1500 228KANNUR T 6 1800 296UPPALA 5 1500 164TALIPARAMBA 1 300 80KAZARGOD 6 1800 187SRK 0 0 0MATTANUR 1 300 14NILESWER 2 600 102

SSA 48 14400 1721

BTS wise WiMAX Connection Status (Capacity of WiMAX BTS = 300)

WiMAX BTS LOCATIONNo. Of Working

Connections DIVISION

1 Athinjal 29 Kanhangad

2 Avikkara 30 Kanhangad

3 kannangad TE 62 Kanhangad

4 Periya 24 Kanhangad

5 Udama 83 Kanhangad

LL NPC Performance : April to December

DIVISION LL DEL (01.04.2013)

TARGET (2013-14) NPC Closure Net NPC % Reduction

in LandlineGross (% of Target)

KANNUR P 28176 2093 808 1004 -196 -0.70% 38.60%TELECHERY P 26044 1935 761 1311 -550 -2.11% 39.33%TELECHERY T 39179 2911 829 1680 -851 -2.17% 28.48%CHERUKUNNU 30182 2243 515 1258 -743 -2.46% 22.97%PAYYANUR 31759 2360 734 1518 -784 -2.47% 31.11%KANHANGAD 27840 2069 658 1868 -1210 -4.35% 31.81%NILESWER 34432 2558 727 2315 -1588 -4.61% 28.42%KANNUR T 28519 2119 684 2004 -1320 -4.63% 32.28%UPPALA 22828 1696 439 1550 -1111 -4.87% 25.88%TALIPARAMBA 25219 1874 504 1809 -1305 -5.17% 26.90%KAZARGOD 29435 2187 1051 2928 -1877 -6.38% 48.06%SRK 25138 1868 679 2599 -1920 -7.64% 36.35%MATTANUR 28177 2094 798 3219 -2421 -8.59% 38.12%

SSA 376928 28006 9187 25063 -15876 -4.21% 32.80%

LL NPC Performance : April to December KNG Div.

EXCHANGE LL DEL (1.4.2013)

TARGET (2013-14) NPC Closure Net

NPC% Reduction in Landline

Gross ( % of

Target)1 PALLIKARE 3931 292 71 126 -55 -1.40% 24.31%2 PAKAM DLC 366 27 15 22 -7 -1.91% 55.16%3 KNG SOUTH DLC 366 27 11 20 -9 -2.46% 40.45%4 BELLIKOTH 2402 178 42 103 -61 -2.54% 23.53%5 UDUMA 3908 290 77 229 -152 -3.89% 26.52%6 KANHANGAD 8052 598 225 577 -352 -4.37% 37.61%7 RAJAPURAM 2008 149 42 137 -95 -4.73% 28.15%8 PERIYA 1813 135 49 140 -91 -5.02% 36.38%9 AMBALATHARA 1253 93 43 110 -67 -5.35% 46.19%

10 MAVUNGAL DLC 336 25 7 27 -20 -5.95% 28.04%11 ATTENGANAM 1325 98 28 109 -81 -6.11% 28.44%12 PANATHUR 407 30 12 45 -33 -8.11% 39.68%13 PANATHADY 1096 81 28 143 -115 -10.49% 34.38%14 KALLORAVI DLC 326 24 5 42 -37 -11.35% 20.64%15 AVIKKARA DLC 251 19 3 38 -35 -13.94% 16.09%

KNG DIVISION 27840 2069 658 1868 -1210 -4.35% 31.81%

BB Performance : April to DecemberEXCHANGE Target

2013-14Gross BB Provision

BB Closures

Net BB provision

% Gross w.r.t. Target

% Closure

PAYYANUR 5980 1897 1109 788 31.72% 58.46%CHERUKUNNU 5692 1764 1280 484 30.99% 72.56%TELECHERY P 5057 1446 1071 375 28.59% 74.07%NILESWER 6603 1729 1007 722 26.18% 58.24%KANNUR T 5406 1413 1044 369 26.14% 73.89%SRK 4828 1260 833 427 26.10% 66.11%TALIPARAMBA 4451 1155 819 336 25.95% 70.91%MATTANUR 5530 1399 949 450 25.30% 67.83%TELECHERY T 7506 1823 1287 536 24.29% 70.60%KANNUR P 6247 1475 1030 445 23.61% 69.83%KANHANGAD 5531 1228 872 356 22.20% 71.01%KAZARGOD 6927 1069 606 463 15.43% 56.69%UPPALA 5260 637 411 226 12.11% 64.52%

SSA 75017 18295 12318 5977 24.39% 67.33%

BB Performance : April to December KNG Div.

EXCHANGE Target 2013-14

Gross BB Provision

BB Closures

Net BB provision

% Gross w.r.t. Target

% Closure

1 KNG SOUTH DLC 66 29 29 0 43.74% 100.00%2 RAJAPURAM 311 105 60 45 33.72% 57.14%3 KANHANGAD 1319 424 313 111 32.15% 73.82%4 PANATHADY 225 56 33 23 24.93% 58.93%5 PAKAM DLC 109 23 7 16 21.02% 30.43%6 MAVUNGAL DLC 96 18 15 3 18.83% 83.33%7 ATTENGANAM 277 52 38 14 18.77% 73.08%8 KALLOORAVI DLC 86 16 9 7 18.53% 56.25%9 BELLIKOTH 525 97 65 32 18.49% 67.01%

10 PERIYA 365 66 50 16 18.10% 75.76%11 PALLIKARE 726 124 76 48 17.08% 61.29%12 AMBALATHARA 297 50 41 9 16.86% 82.00%13 UDUMA 952 146 124 22 15.33% 84.93%14 AVIKKARA DLC 68 10 8 2 14.73% 80.00%15 PANATHUR 110 12 4 8 10.93% 33.33% DET KNG 5531 1228 872 356 22.20% 71.01%

BROADBAND ORDERS PENDING as on 15th JANUARY 2014

KANHANGAD DIVISIONExchange <15 DAYS 16-30 DAYS >30 DAYS

AMBALATHARA 3 4BELLIKKOTH 1KANHANGAD 1 3 PALLIKARA 1 PERIYA 1 UDUMA 2 3 ATTENGANAM 1 RAJAPURAM 3 PANATHADI 1 PANATHUR 1

12 7 6

  NPC WORK ORDERs pending  

DIVISION

Pending TNF Total

0-7 Days

7-30 Days

1-3 Month

3-6 Month

6-9 Month

9-12 Month

1-2 Years

KASARAGOD 309 27 336 48 90 76 64 21 6 4DET TELLICHERRY 241 23 264 37 56 73 41 28 6 0DET KANNUR 226 24 250 25 38 54 47 55 7 0UPPALA 155 63 218 7 28 27 37 29 19 8CHERUKUNNU 167 20 187 13 45 47 38 23 1 0TALIPARAMBA 139 19 158 20 39 49 24 6 1 0

DEP TELLICHERRY 132 11 143 14 53 53 6 5 1 0MATTANNUR 96 36 132 31 35 18 11 1 0 0DEP KANNUR 119 5 124 19 48 23 28 1 0 0KANHANGAD 86 36 122 12 24 20 30 0 0 0PAYYANNUR 94 9 103 8 35 21 28 2 0 0

SREEKANDAPURAM

76 13 89 19 36 17 4 0 0 0NILESWAR 80 5 85 14 23 16 5 9 5 8

1920 291 2211 267 550 494 363 180 46 20

NPC WORK ORDERs Pending

Subdivision ExchangePendi

ng TNF Total0-7 Days

7-30 Days

1-3 Month

3-6 Month

RAJAPURAM ATTENGANAM 7 11 18 1 2 3 1RAJAPURAM RAJAPURAM 6 8 14 0 5 0 1RAJAPURAM PANATHADY 8 2 10 5 3 0 0RAJAPURAM PANATHUR 1 4 5 0 1 0 0RAJAPURAM AMBALATHARA 1 1 2 0 0 1 0UDUMA UDUMA 6 9 15 0 1 1 4

UDUMA PERIYA 6 0 6 0 3 2 1UDUMA PALLIKARE 2 0 2 0 1 0 1UDUMA PAKAM DLC 1 0 1 1 0 0 0KANHANGAD KANHANGAD 22 0 22 4 7 6 5KANHANGAD BELLIKOTH 20 1 21 1 1 5 13

KANHANGAD MAVUNGAL DLC 3 0 3 0 0 1 2KANHANGAD KNG SOUTH DLC 2 0 2 0 0 1 1KANHANGAD AVIKKARA DLC 1 0 1 0 0 0 1

KANHANGAD KALLOOR DLC 0 0 0 0 0 0 0    86 36 122 12 24 20 30

Mobile SIM Activation : April to December 2013 (TARGET : 2,10,000) , Achieved = 58.74 % only

CSCs Franchisees TotalApril 9705 1184 10889May 9427 1295 10772June 10293 1483 11776July 12835 1768 14603

August 12167 1312 13479September 12372 1505 13877

October 12023 1793 13816November 11939 3199 15131December 14422 4592 19014

TOTAL 105183 18131 123357

DIVISION Wise SIM Activation ( April to December 2014 )

ACHIEVEMENT

Division

Target for 2013-14

Prop. Target ( April -

Dec )April -Sep Oct - Dec Total

(April - Dec) % Achieved

KNR P 17634 13226 7204 6339 13543 102.40%SRK 15307 11480 7274 3130 10404 90.63%KNR T 15406 11555 6662 3722 10384 89.87%MTR 15207 11405 6786 3263 10049 88.11%TLY P 8173 6130 3120 1800 4920 80.27%PAY 15406 11555 5865 3015 8880 76.85%KZD 20758 15569 7445 4298 11743 75.43%UPL 9144 6858 2905 2116 5021 73.22%TMB 10014 7511 3534 1939 5473 72.87%TLY T 15206 11405 5104 2820 7924 69.48%KNG 14970 11228 5155 2621 7776 69.26%NLS 14022 10517 4256 2341 6597 62.73%CUU 7203 5402 1878 953 2831 52.40%

178450 133838 67188 38357 105545 78.86%

CSC s PERFORMANCE : SIM ACTIVATION : APRIL TO DECEMBER 2013 ACHIEVEMENT

CSCs Target for 2013-14

Prop. Target ( April -

Dec )April -Sep Oct - Dec Total

(April - Dec) % Achieved

1 KANNUR PHONES 17634 13226 7204 6339 13543 102.40%2 SREEKANDAPURAM 8596 6447 4475 1885 6360 98.65%3 IRITTY CSR 7076 5307 3245 1585 4830 91.01%4 KANNUR T 15406 11555 6662 3722 10384 89.87%5 MATTANUR CSC 3861 2896 1508 1002 2510 86.68%6 CHERUPUZHA CSR 4255 3191 1922 843 2765 86.64%7 PERAVOOR CSR 4270 3203 2033 676 2709 84.59%8 THALASSERY CSR 6475 4856 2574 1345 3919 80.70%9 ALACODE CSR 6711 5033 2799 1245 4044 80.35%

10 MAHE CSR 1698 1274 546 455 1001 78.60%11 KASARGODE CSR 12325 9244 4656 2567 7223 78.14%12 UDUMA CSR 1553 1165 502 401 903 77.53%13 KUTHUPARAMBA 5579 4184 2033 1207 3240 77.43%14 CHERUVATHUR 5766 4325 2025 1316 3341 77.25%15 CHENGALA CSR 1663 1247 500 459 959 76.89%16 UPPALA CSR 3852 2889 1240 973 2213 76.61%

CSC s PERFORMANCE : SIM ACTIVATION : APRIL TO DECEMBER 2013 ACHIEVEMENT

CSCs Target for 2013-14

Prop. Target ( April -

Dec )April -Sep Oct - Dec Total

(April - Dec) % Achieved

17 PAYYANUR CSR 8945 6709 3227 1894 5121 76.33%18 THALIPARAMBA 10014 7511 3534 1939 5473 72.87%19 PERDALA CSR 2981 2236 913 683 1596 71.39%20 KALANAD CSR 3452 2589 1170 678 1848 71.38%21 KANHANGAD CSR 10472 7854 3690 1814 5504 70.08%22 CSR MANJESHWAR 2311 1733 752 460 1212 69.93%23 MULLERIA CSR 3318 2489 1119 594 1713 68.84%24 THALASSERY CTO 6254 4691 2066 1111 3177 67.73%25 RAJAPURAM CSC 2945 2209 963 406 1369 61.98%26 MATHAMANGALAM 2206 1654 716 278 994 60.09%27 PANOOR CSR 3373 2530 1005 502 1507 59.57%28 NILESHWAR CSR 4345 3259 1272 478 1750 53.70%29 CHERUKUNNU CSR 7203 5402 1878 953 2831 52.40%30 BEEMANADI CSR 2074 1556 498 316 814 52.33%31 TRIKARIPUR CSC 1837 1378 461 231 692 50.23%

All CSCs 178450 133838 67188 38357 105545 78.86%

CDMA WLL in MATTANUR Division

1 ADAKKATHODE 7502 ARALAM 15003 EDOOR 7504 IRITTY 7505 KADAVATHUR 2506 KAKKAYANGAD 7507 KELAKAM 7508 KILIYANTHARA 7509 KOLAYAD 750

10 KOLOLAM 75011 KOTTIYOOR 75012 MATTANNUR 150013 PERAVOOR 75014 SIVAPURAM 150015 SIVAPURAM EAST 25016 ULIYIL 75017 VANIYAPPARA 750

14000

DIVISION EXCHANGE Site name Date1 Kanhangad Mavngal DLC Mavngal DLC 23-08-20132 Kanhangad KNH South DLC Kanhangad South 21-09-20133 Kanhangad Pallikkara Pallikkara 21-10-20134 Kanhangad Uduma Palakunnu 13-09-20135 Kanhangad Periya Periya 07-11-20136 Kanhangad Kanhangad Athinhal

1 Kanhangad Kanhangad NH JN KNG2 Kanhangad Achikanam Ambalathukara

Please canvass 3G connections to a befitting extent in all the newly commissioned 3G / 2G BTSs through one or more of the following : Door to Door to approach in respect of professional Data Users. Mela in and around all Professional Colleges/ Institutions Mini Mela in all newly Commissioned 3G BTS Areas. New CUG among Commerce & Trade Community.                                  

 NEW 3G BTSs Commissioned During 2013 - 2014

NEW 2G BTSs Commissioned During 2013 - 2014

New 2G Site Under Phase-VII Expansion : Tower Ready

SITE NAME DIVISION

1 UdumaNorth Kanhangad

2 AlakkodPeriya Kanhangad

3 Nalleacre Kanhangad

Mobile Expansion : CANDIDATES SITES NOT AVAILBALE ON LEASE/RENT

SITE NAME DIV

EXCHANGE

LAND MARK

1 Durga School KNG kanhangad Near new KSRTC bus depo Kanhangad

2 Koovapalli KNG kanhangad Near to Kalluravi DLC.

3 Kanhangad NewBusStand KNG kanhangad Alamipalli Bus atand.

4PeriyaTown KNG periya

Periya C.University campus site closer to town

As on 16 - 01 - 2014DIVISION No. Of Faults Pending

for More than 7 DaysKANNUR P 60TELECHERY P 25TELECHERY T 45CHERUKUNNU 90PAYYANUR 15KANHANGAD 18KANNUR T 27UPPALA 168TALIPARAMBA 65KAZARGOD 129SRK 15MATTANUR 20NILESWER 39

SSA 716

Landline faults pending for more than 7 days.- 17/01/2014 22:16:52 Subdvn Exchange Booked date Phone No

1 SDEEXTKNG AVIKKARA DLC 04-01-2014 11:05 0467-2202427 2 09-01-2014 18:02 0467-2207104 3 KANHANGAD 08-01-2014 09:00 0467-2202131 4 10-01-2014 09:36 0467-2203082 5 10-01-2014 19:08 0467-2200679 6 SDEGRJP ATTENGANAM 22-12-2013 09:14 0467-2279751 7 02-01-2014 18:31 0467-2246569 8 10-01-2014 15:14 0467-2279629 9 PANATHADY 07-01-2014 16:52 0467-2228682

10 RAJAPURAM 08-01-2014 19:12 0467-2224292 11 08-01-2014 19:48 0467-2225587 12 08-01-2014 22:47 0467-2226059 13 10-01-2014 12:41 0467-2225002 14 SDEGUDM PALLIKARE 10-01-2014 19:01 0467-2273806 15 PERIYA 07-01-2014 15:41 0467-2234418 16 09-01-2014 20:18 0467-2233650 17 UDUMA 03-01-2014 08:22 0467-2238356 18 07-01-2014 14:23 0467-2265457 19 09-01-2014 20:03 0467-2237940

No. Of Exchanges under Fault of Less Than 7 Days.

Division As on As on As on As on As on 13-12-2013 11-01-2014 27-12-2013 31-12-2013 11-01-2014

SKM 15 17 9 16 18MTR 13 12 9 13 9PAY 10 10 13 13 14

KNR T 4 5 10 6 8KNG 8 15 13 10 9NLS 11 9

CUU 3 2 5 4 8TLY T 3 5 3 6 10

KNR P 2 4 4 3 1TMB 2 2 3 4 6KZD 1 1 1 3 4UPL 0 2 0 2 1

TLY P 0 0 1 3 1

61 75 71 94 98

Exchanges Which are almost consistently below 7 Days Fault Pendency

As on 13-12-2013 As on 17-12-2013 As on 27-12-2013 As on 31-12-2013 As on 11-01-2014DET NLS ACHIKKANAM ACHIKKANAM ACHIKKANAM ACHIKKANAM ACHIKKANAM

BEEMANADI BEEMANADI KALICHANADUKAM KALICHANADUKAM

KADUMENI KADUMENI KADUMENI PERUMBATTA PERUMBATTA PERUMBATTA PERUMBATTA CHITTARIKKAL CHITTARIKKAL CHITTARIKKAL CHITTARIKKAL

DETMTR IRITTY IRITTY IRITTY IRITTY IRITTY KILIYANTHARA KILIYANTHARA KILIYANTHARA KILIYANTHARA KILIYANTHARA ULIYIL ULIYIL ULIYIL ULIYIL ULIYIL ADAKKATHOD ADAKKATHOD ADAKKATHOD ADAKKATHOD ADAKKATHOD KELAKAM KELAKAM KELAKAM KELAKAM KELAKAM KOTTIYOOR KOTTIYOOR KOTTIYOOR KOTTIYOOR KOTTIYOOR POOLAKUTTY POOLAKUTTY POOLAKUTTY POOLAKUTTY

DETPAY KOROM DLC KOROM DLC KOROM DLC RAJAGIRI RAJAGIRI RAJAGIRI RAJAGIRI RAJAGIRI THIRUMENI THIRUMENI THIRUMENI THIRUMENI PERUVAMBA PERUVAMBA PERUVAMBA PERUVAMBA PERINGOME PERINGOME PERINGOME PERINGOME KAKKARA KAKKARA KAKKARA ETTIKULAM ETTIKULAM ETTIKULAM ETTIKULAM KARIVELLUR KARIVELLUR KARIVELLUR KARIVELLUR MATHIL MATHIL MATHIL MATHIL PALAKODE PALAKODE PALAKODE PALAKODE RAMANTHALI RAMANTHALI RAMANTHALI RAMANTHALI RAMANTHALI VELLUR VELLUR VELLUR VELLUR RMT NAVY DLC RMT NAVY DLC RMT NAVY DLC RMT NAVY DLC

Exchanges Which are almost consistently below 7 Days Fault Pendency

As on 13-12-2013 As on 17-12-2013 As on 27-12-2013 As on 31-12-2013 As on 11-01-2014DET NLS ACHIKKANAM ACHIKKANAM ACHIKKANAM ACHIKKANAM ACHIKKANAM

KADUMENI KADUMENI KADUMENI PERUMBATTA PERUMBATTA PERUMBATTA PERUMBATTA CHITTARIKKAL CHITTARIKKAL CHITTARIKKAL CHITTARIKKAL

DETMTR IRITTY IRITTY IRITTY IRITTY IRITTY KILIYANTHARA KILIYANTHARA KILIYANTHARA KILIYANTHARA KILIYANTHARA ULIYIL ULIYIL ULIYIL ULIYIL ULIYIL ADAKKATHOD ADAKKATHOD ADAKKATHOD ADAKKATHOD ADAKKATHOD KELAKAM KELAKAM KELAKAM KELAKAM KELAKAM KOTTIYOOR KOTTIYOOR KOTTIYOOR KOTTIYOOR KOTTIYOOR POOLAKUTTY POOLAKUTTY POOLAKUTTY POOLAKUTTY

DETPAY KOROM DLC KOROM DLC KOROM DLC RAJAGIRI RAJAGIRI RAJAGIRI RAJAGIRI RAJAGIRI THIRUMENI THIRUMENI THIRUMENI THIRUMENI PERUVAMBA PERUVAMBA PERUVAMBA PERUVAMBA PERINGOME PERINGOME PERINGOME PERINGOME KAKKARA KAKKARA KAKKARA ETTIKULAM ETTIKULAM ETTIKULAM ETTIKULAM KARIVELLUR KARIVELLUR KARIVELLUR KARIVELLUR MATHIL MATHIL MATHIL MATHIL PALAKODE PALAKODE PALAKODE PALAKODE RAMANTHALI RAMANTHALI RAMANTHALI RAMANTHALI RAMANTHALI VELLUR VELLUR VELLUR VELLUR     RMT NAVY DLC RMT NAVY DLC RMT NAVY DLC RMT NAVY DLC

Exchanges Which are almost consistently below 7 Days Fault Pendency

As on 13-12-2013 As on 17-12-2013 As on 27-12-2013As on 31-12-

2013As on 11-01-

2014

DETSKM ARANGAM ARANGAM ARANGAM ARANGAM

ARIVILANJAPOYIL ARIVILANJAPOYIL ARIVILANJAPOYIL ARIVILANJAPOYIL ARIVILANJAPOYIL

PAISAKKARY PAISAKKARY PAISAKKARY PAISAKKARY

IRIKKUR IRIKKUR IRIKKUR IRIKKUR IRIKKUR

AICHERY AICHERY AICHERY AICHERY

PAYYAVOOR PAYYAVOOR PAYYAVOOR PAYYAVOOR

SREEKANDAPURAM

SREEKANDAPURAM

SREEKANDAPURAM

DETTLY MANGATTIDAM MANGATTIDAM MANGATTIDAM

DET TMB PATTUVAM PATTUVAM PATTUVAM PATTUVAM

CGMT’s direction for improving Quality of Services

Clearence of Faults should be in the order of priority w.r.to A / B / C / D / E / F Classified Customers , based on ARPU.

Pending Faults are available in the Fault Management Module , 10.44.0.19/CGMT , TM wise with Class Wise / Duration wise. DE / SDE / JTO / MDF should take the list pending faults of each TM after sorting out Class wise / Duration wise on a daily basis And hand over to TMs for fault clearance in the order of priority. Faults should be cleared on Sundays & Holidays.

Repeat Complaints (LL+BB) Summary in Q3

SSA>= 5 times >= 10 times >= 20 times >= 30 times

Q2 Q3 Q2 Q3 Q2 Q3 Q2 Q3

ENK 2868 1110 103 51 - 2 - -

CNN 2077 603 64 25 4 - 1 -

CLT 1617 533 54 20 1 - - -

PTA 711 447 22 10 - - - -

TCR 970 431 29 14 1 - - -

KTM 928 369 13 9 - 1 - -

QLN 992 353 27 8 - - - -

TVM 1068 289 28 8 - 1 - -

ALP 774 283 20 11 - - - -

MRX 757 283 17 11 - - - -

PGT 506 178 6 6 - - - -

CIRCLE 13268 4879 383 173 6 4 1 0

LL Revenue Profile of Kerala Circle : Positive Impact on Withdrawal of Annual Plans

Billing details for I Quarter Ending 30.06.2013 : Land LineClass No. Of Lines Billed Total Revenue Q1 ( Rs. ) ARPU ( Rs.)

A 3684 3,67,10,843 3322B 7083 1,78,86,927 842C 1,14,998 17,95,11,935 520D 3,75,495 22,11,78,557 196E 3,67,485 25,42,88,462 231F 20,89,036 55,39,46,159 88

Total 2957781 1,26,35,22,883 142

Billing details for III Quarter Ending 30.12.2013 : Land LineClass No. Of Lines Billed Total Revenue Q3 ( Rs. ) ARPU (Rs.)

A 3672 4,06,09,537 3686B 7502 1,71,81,648 763C 1,17,533 17,86,25,303 507D 3,88,364 22,94,33,044 197E 3,75,309 27,52,66,212 244F 20,20,196 63,89,99,300 105

Total 2912576 1,38,01,15,043 158

LL Revenue Profile of KANNUR SSA : Positive Impact on Withdrawal of Annual Plans

Billing details for I Quarter Ending 30.06.2013 LL

Class No. Lines Billed Total Revenue Q1 ( Rs. ) ARPU ( Rs.)A 403 18,45,048 1526B 643 15,13,830 785C 24,184 3,89,29,000 537D 44,164 2,38,06,660 180E 41,505 2,86,28,446 230F 2,81,140 6,47,63,914 77

Total 3,92,039 15,94,86,898 136

Billing details for I Quarter Ending 31.12.2013 LLClass No. Of Lines Billed Total Revenue Q3 ( Rs. ) ARPU ( Rs.)

A 311 16,252,24 1742B 718 14,32,478 665C 13,694 1,81,05,669 441D 47,097 2,80,53,981 199E 50,457 3,87,98,248 256F 2,59242 8,03,85,885 103

Total 3,71,519 16,84,01,485 151

GSM PREPAID SALE : APRIL - DEC (Amt in Lakhs of Rs. )

TARGET

ACHIEVEMENT ACHIEVEMENT

DIV. 2013-14 Montly APRIL MAY JUNE JULY AUG SEP OCT NOV DEC APR -

DEC %

MTR 354 29.48 28.44 38.35 30.55 34.59 33.44 34.06 28.85 27.62 31.18 287.08 108.21%

CNN T 669 55.75 56.24 59.36 41.47 53.1 62.83 49.12 64.82 66.97 54.08 507.99 101.24%CNN P 407 33.94 31.88 35.72 31.62 35.29 36.44 33.37 35.28 30.05 31.41 301.06 98.56% KSZ 689 57.39 51.09 54.76 50.74 56.71 59.78 54.50 62.81 56.29 58.49 505.17 97.80% PAY 838 69.83 62.40 64.15 55.74 64.95 69.81 65.94 68.78 66.76 64.17 582.71 92.71%

TLY T 277 23.11 16.72 17.75 16.19 18.94 20.59 22.09 21.64 21.73 21.29 176.94 85.06%SKM 1052 87.64 72.98 83.12 78.52 82.56 77.46 68.61 66.94 64.88 75.05 670.12 84.96% KNG 368 30.65 26.65 25.33 21.92 25.3 27.28 23.70 26.11 23.99 26.44 226.72 82.18% TMB 366 30.52 22.30 26.44 26.16 27.57 26.52 23.75 22.89 24.14 19.85 219.62 79.95%CUU 123 10.27 6.14 7.62 9.45 9.96 9.73 9.22 7.04 7.23 6.69 73.08 79.05% NLS 641 53.42 39.06 40.34 36.95 40.01 42.49 41.62 40.18 40.01 43.88 364.53 75.83%UPL 332 27.70 18.47 19.94 17.93 20.06 20.81 18.57 20.45 20.14 20.45 176.82 70.93%

TLY P 206 17.19 10.48 10.45 10.17 11.98 13.12 11.56 11.24 10.87 13.25 103.12 66.67%

SSA 6323 527.9 442.8 483.3 427.4 481.0 500.3 456.1 477.0 460.7 466.2 4194.9 88.46%

Prepaid Revenue from CSCs of KANHANGAD Division ( Amount in Lakhs of Rupees )

Division CSC TARGET achievement % (Whole Year) Apr- Dec 2013 Achievement

KNG

Kanhangad 374 224.98 60.16%

Uduma 6 3.18 53.00%

Rajapuram 174 113.72 87.14%

554 341.88 82.28%

Expansion of LL Network in HIGH REVENUE POCKETs

Apartment / Flat / Villas No. of Rooms

Pillar No

CABLE required in Metre

100 Pr 50 Pr 20 Pr

27

Bldg Complex, Nr.Kailas Theature 50 IZ 0 600 250

28

Puthiyakotta Nr.Bakiel Industries 40 --- 0 850 200

29 KNG Municipality 80New Pillar 2500 0 300

170 2500 1450

Details of capturing of E-mail ID

SSA

As on 01.01.2014

No. of connectionsCustomers

Having Email Id

% of Customers

having Email Id

THRISSUR 321229 83802 26.09ERNAKULAM 415557 76679 18.45KOZHIKODE 252141 42594 16.89MALAPPURAM 241446 37173 15.40PATHANAMTHITTA 148884 14643 9.84

PALGHAT 147027 14354 9.76

KOTTAYAM 212054 16849 7.95

KOLLAM 240022 18787 7.83

TRIVANDRUM 282389 19238 6.81

KANNUR 360723 20974 5.81ALLEPPEY 194558 8346 4.29

Total 2816030 353439 12.55

E – mail Updation Pending :KNG

Exchange DELs Pending Percentage Class wise pending A B C D E/F

BELLIKOTH  2339 2253 96.32 0 9 84 276 1884KALLOORAVI DLC  289 281 97.23 0 1 10 41 229KANHANGAD  7706 7127 92.49 8 120 633 1380 4986

KNG  SOUTH DLC  356 328 92.13 1 2 44 80 201MAVUNGAL DLC  322 303 94.1 0 3 15 57 228AMBALATHARA  1176 1131 96.17 0 1 21 101 1008ATTENGANAM  1246 1186 95.18 0 2 18 85 1081PANATHADY  979 957 97.75 0 2 21 111 823PANATHUR  372 364 97.85 0 4 9 28 323RAJAPURAM  1912 1850 96.76 0 4 53 248 1545PAKAM DLC  358 347 96.93 0 0 4 18 325PALLIKARE  3870 3747 96.82 0 12 71 431 3233PERIYA  1723 1664 96.58 1 9 36 159 1459UDUMA  3757 3515 93.56 0 9 128 470 2908

26623 25262 94.89 10 179 1155 3511 20407

Details of capturing of Mobile Numbers

SSA

As on 01.01.14

No. of connections Customers

Having Mobile Number

% of Customers

having Mobile Number

THRISSUR 321229 287104 89.38ERNAKULAM 415557 365850 88.04PATHANAMTHITTA 148884 122856 82.52KANNUR 360723 285702 79.20PALGHAT 147027 116156 79.00KOZHIKODE 252141 196131 77.79MALAPPURAM 241446 185201 76.70KOTTAYAM 212054 156408 73.76KOLLAM 240022 175957 73.31ALLEPPEY 194558 135402 69.59THIRUVANANTHAPURAM 282389 192276 68.09Total 2816030 2219043 78.80

Details of capturing of Mobile Numbers

DIVISION DELs Pending % Pendency

Class wise pending

A B C D E/F

KNR 27797 12149 43.71% 49 470 1972 3127 6531TLY P 25327 3347 13.22% 8 60 202 575 2502KNR T 27109 5288 19.51% 12 50 344 1106 3776CUU 29255 6631 22.67% 17 41 250 988 5335KNG 26623 5558 20.88% 4 27 290 640 4597KZD 27343 7891 28.86% 6 36 277 689 6883MTR 25122 5033 20.03% 10 26 190 511 4296NLS 32802 4741 14.45% 4 3 86 331 4317PAY 30969 4884 15.77% 4 51 278 722 3829SRK 22755 3618 15.90% 6 5 55 217 3335

TLY T 38267 5102 13.33% 11 18 151 590 4332TMB 23836 3094 12.98% 10 28 133 436 2487UPL 21674 2694 12.43% 1 10 48 111 2524

358879 70030 19.51% 142 825 4276 10043 54744

Details of capturing of Mobile Numbers

Exchange DELs Pending % Pendency

Class wise pending

A B C D E/F

PANATHUR  372 169 45.43% 0 3 7 15 144KANHANGAD  7706 2450 31.79% 4 17 232 407 1790PALLIKARE  3870 935 24.16% 0 3 10 76 846UDUMA  3757 700 18.63% 0 3 27 62 608KALLOORAVI DLC  289 53 18.34% 0 0 0 5 48PERIYA 1723 302 17.53% 0 1 5 24 272ATTENGANAM 1246 216 17.34% 0 0 0 0 216AVIKKARA DLC 218 35 16.06% 0 0 0 2 33KNG SOUTH DLC 356 57 16.01% 0 0 3 12 42AMBALATHARA 1176 181 15.39% 0 0 0 7 174PAKAM DLC 358 54 15.08% 0 0 1 1 52MAVUNGAL DLC 322 46 14.29% 0 0 1 3 42RAJAPURAM 1912 250 13.08% 0 0 3 21 226PANATHADY 979 79 8.07% 0 0 1 3 75BELLIKOTH 2339 31 1.33% 0 0 0 2 29

KNG 26623 5558 20.88% 4 27 290 640 4597

Percentage of Reconnection against OGB in Kerala Circle (As on 01.01.2014)

LANDLINE WORKING STATUS as on 16/01/2014

Total Landline working 358876

OG Barred due to Non- Payment 7677

IG Barred due to Non- Payment 294

Suspend Barred due to Non- Payment 25406

Total Disconnection 33377

Percentage Disconnection 9.30

Active Landline Connections 325499

LANDLINE WORKING STATUS (Division wise) as on 16/01/2014

Rank Division Total Landlines

OG barred - NP

IG barred - NP

Suspend - NP

Total Discn

% Disconn Active

1 DET KSZ 27343 892 46 3502 4440 16.24 22903

2 DET NLS 32802 935 84 3803 4822 14.70 27980

3 DET UPL 21674 759 0 2306 3065 14.14 18609

4 DET SKM 22755 587 1 2121 2709 11.91 20046

5 DET KNG 26623 658 39 2072 2769 10.40 23854

6 DET MTR 25121 739 4 1753 2496 9.94 22625

7 DET PAY 30968 383 11 2198 2592 8.37 28376

8 DET TMB 23836 550 5 1211 1766 7.41 22070

9 DET CUU 29255 531 25 1408 1964 6.71 27291

10 DEP KNR 27797 228 18 1511 1757 6.32 26040

11 DET TLY 38266 526 12 1881 2419 6.32 35847

12 DEP TLY 25327 384 24 889 1297 5.12 2403013 DET CNN 27109 505 25 751 1281 4.73 25828

SSA Total 358876 7677 294 25406 33377 9.30 325499

LANDLINE WORKING STATUS (Exchange wise) as on 16/01/2014 - KANHANGAD Division

Div Division Total DEL

OG barred - NP

IG barred - NP

Suspend - NP

Total Discn % Disconn Active

KNG

PANATHUR 372 1 0 87 88 23.66 284ATTENGANAM 1246 5 1 224 230 18.46 1016PANATHADY 979 53 0 112 165 16.85 814

AMBALATHARA 1176 10 0 183 193 16.41 983AVIKKARA DLC 218 4 1 29 34 15.60 184PERIYA 1723 109 1 145 255 14.80 1468

KALLOORAVI DLC 289 8 0 31 39 13.49 250UDUMA 3757 96 8 298 402 10.70 3355

PAKAM DLC 358 11 0 25 36 10.06 322

PALLIKARE 3870 135 19 218 372 9.61 3498

RAJAPURAM 1912 8 0 161 169 8.84 1743

BELLIKOTH 2339 84 0 95 179 7.65 2160

MAVUNGAL DLC 322 6 0 18 24 7.45 298

KANHANGAD 7706 124 9 425 558 7.24 7148KANHANGAD S DLC 356 4 0 21 25 7.02 331

Division Total 26623 658 39 2072 2769 10.40 23854SSA Total 358876 7677 294 25406 33377 9.30 325499

BROADBAND LOADING STATUS - as on 16/01/2014 (DIVISION WISE)

Division Total Land lines

Total Active Land lines

Total Broadband

ConnsBB Penetration DSLAM

Spare Cap

DET UPPALA 21674 18609 2623 12.10 2761DET THALASSERI 38266 35847 6191 16.18 2433DET KASARGOD 27343 22903 4667 17.07 3949DET KANHANGAD 26623 23854 4732 17.77 1948DET SREEKANDAPURAM 22755 20046 4153 18.25 2007DET TALIPARAMBA 23836 22070 4491 18.84 2685DET NILESWARAM 32802 27980 6269 19.11 3147DET MATTANUR 25121 22625 5166 20.56 1858DET PAYYANNUR 30968 28376 6990 22.57 3754DET CHERUKUNNU 29255 27291 6946 23.74 3398DET KANNUR 27109 25828 6731 24.83 3677DEP THALASSERI 25327 24030 6617 26.13 4303DEP KANNUR 27797 26040 9335 33.58 3391SSA Total 358876 325499 74911 20.87 39311

BROADBAND LOADING STATUS - as on 16/01/2014 (KANHANGAD Division)

Division Exchange Total Landlines

Total Active Landlines

Total Broadband

Conns

BB Penetration

DSLAM Spare Cap

DET KNG

PALLIKARE 3870 3498 335 8.66 169

AVIKKARA DLC 218 184 25 11.47 39

KALLOORAVI DLC 289 250 36 12.46 28

ATTENGANAM 1246 1016 161 12.92 55

AMBALATHARA 1176 983 152 12.93 56

PAKAM DLC 358 322 50 13.97 110

BELLIKOTH 2339 2160 338 14.45 94

PANATHUR 372 284 60 16.13 132

PERIYA 1723 1468 280 16.25 80

UDUMA 3757 3355 614 16.34 154

PANATHADY 979 814 161 16.45 7

RAJAPURAM 1912 1743 339 17.73 29

KANHANGAD 7706 7148 1935 25.11 753

MAVUNGAL DLC 322 298 110 34.16 106

KANHANGAD S DLC 356 331 136 38.20 136

DET KANHANGAD 26623 23854 4732 17.77 1948

SSA Total 358876 325499 74911 20.87 39311

GSM : Action Plan for IV th QUARETER i). Pre paid Sale through FRANCHISEEs will be ensured to be increased.

ii). Sale through existing DSAs/Shoppe will be ensured to be increased .

iii). Inactive Retailers and DSAs are to be identified and made active. iv). Adequate number of additional DSAs to be enrolled . vi) .Sale of SIMs on very large scale with Special focus on MNP , through frequent Mela / Road show in all Exchange / New BTS / Low Traffic BTS areas & Professional Institutions.

Best Monthly Achievement ( That was in Dec ) = 19014

Min. Target Set for JAN, FEB & MAR = 3 X 2000061

9. Very Active Involvement of Employees in GSM Prepaid Sale

182 Spouse/Children of Our Staff have been enrolled as DSAs.

Current Year Turn Out Through them : Rs.78 Lakhs.

       48 Employees do CTOPUP SALES under CSR Without

Commission.

62

1.BROADBAND : Action Plan for IV th QUARETER

i). New BB Lead Generation in Low Penetration DSLAM Areas through

Mini Mela/ Road Show , with Prior IVRS Message , Press Release,

Distribution of notice , Prior Visit to Schools / Colleges / Govt & PSU

Offices / Private Companies / Temple / Masjid / Church nearer to the

DSLAM areas.

ii). BB Lead Generation through ‘Personal Marketing Scheme for Employees.’

iii). Pace in provisioning New Broadband connections needs to be increased .

iv). Lower Plan BB Customers are required to be brought to Higher Plan.

v). Special Drive for bringing back Closed BB Connections. 63

Steps to be taken to increase Data RevenueSteps to be taken to increase Data Revenue

Promotion of data STV 139 and Post paid Data Plan 125 which offer 1GB .

Popularise Annual plan 1251 which offer 9 GB, Annual Plan 2299 which offer 18 GB and Annual Plan 3299 which offer 30 GB.

Popularise Data STVs of lower denominations among students - STV 14 for 3 days and STV 40 for 7 days

Popularise Data STV bundled with Mobile TV of denominations 291 and 165 to increase data revenue.

Reduced rates of 3G Data Plans when compared with other operators may displayed at CSCs.

2. Action Plans for Increasing Revenue in IV th Quarter

• Pursuing all the existing 250 BB Customers (16253) through IVRS and personal calling for upgradation of plans• Conducting Special Reconnection and Outstanding Settlement Adalath covering all exchanges in the SSA.• With 82 3G sites commissioned, data usage is going to be the high revenue expectations of future. Conducting street melas and educating various data plans and data access method to rural and semi urban masses who are keen to use mobile for browsing to enhance data revenue popularization data252 minimum usages• Enhanced IVRS facility with additional 60 channels for continuous information dissemination to customers to reduce disconnections, increase reconnections • Customer Retention Cell is involving in high level reconnection activities by conducting special reconnection and outstanding realization meetings in each divisions.• Notices were issued to around 12000 closed/disconnnected bb users for reconnection/to bring back them through special settlement plan suggesting most suitable plans for their future use.• Notices were issued to all disconnected/closed landline customers with arrears to bring back them through one time settlement plans so as to enhance the customer base and revenue • Call centres tuned to educate customers for more use of services with ideal plans in all services so that customer attrition is reduced and revenue increased

65

ERCS 2013-'14 - PERFORMANCE OF GROUPSSl. No. Group Target Points Points Achieved (%) Revenue (Rs)

1 DGM MKTG 31920 9620 30.14 20822002 DGM FIN 20165 5571 27.63 11139503 DET SKM 18480 4977 26.93 11148754 DET CNN 23800 6395 26.87 15726005 DET MTR 20160 4981 24.71 10542756 DET CUU 19320 4656 24.10 12620007 DET NLS 26040 6013 23.09 14828758 DET UPL 21000 4765 22.69 9739259 DET PAY 22120 4917 22.23 1087950

10 DEP KSZ 27440 5678 20.69 118017511 DET KNG 25760 4444 17.25 105277512 DET TLY 25480 4244 16.66 103580013 DET TMB 17640 2396 13.58 58125014 DEP KNR 18648 1878 10.07 51430015 DEP TLY 24080 2037 8.46 57655016 DGM A & P 35447 1872 5.28 402600

Total 377500 74444 19.72 17088100

ERCS - Product / Service Marketed - KNG DIVISIONProduct / Service Point No. of conns. Total PointLL / PCO 1 207 207Reconnection 1 20 20New BB (<500) 1 123 123New BB (>500) 3 396 1188Mobile conns 1 1587 1587MNP 2 375 750WiMAX 4 90 360Data Card 2 1 2DSA Regn 3 4 12BB Plan change 2 13 26OS dues colln 1 9 9Staff C-Top-up 10 0 0

Total 4444

Sl. No. Name & Desgn Points 1 VIJAYAN.S,TTA 4292 SUDHAKARA.A,DE 4043 RAJEENDRAN.C,TM 2424 RAVICHANDRAN.M,SR. TOA 1675 SUNNY MATHEW,JTO 1556 RAJEEVAN.P.P,TM 1357 SURESHAN.T.V,JTO 1348 BALACHANDRAN.V.P,TTA 1299 NARAYANAN.M,SR. TOA 123

10 SEKHAR S NAIR,JTO 10711 PURENDRAN.G,SR. TOA 10312 KUNHIKRISHNAN.P.V,TM 9613 PRADEEPAN.P,TM 9214 SUKUMARAN.N.V,TTA 9115 MOHANAN.K,RM 8816 HARIDAS.M.K,TM 8417 OMANA .C,SDE 8218 BABU.P.V,TM 7719 NARAYANAN.M.V.,TM 7620 JAYARAJAN.K.V,TM 7221 DAMODARAN P P,SR. TOA 68

22 PURUSHOTHAMAN.C.R,TM 6523 PREMAVALSAN.P.V,TM 6424 ASHISH C J,JTO 6425 ASHOK KUMAR N V ,DRIVER 5926 VISWAMBHARAN.P,SDE 5827 RAKESH C,TTA 5728 SUBHASH. A.P,TM 5529 PREMA.M,TM 5330 PREMACHANDRAN.P,TM 5231 RADHAKRISHNAN K.,SDE 4832 MANI.T,TM 4833 BALAKRISHNAN M,RM 4534 RAJESH RAGHAVAN,TM 4435 VIPIN P VIJAYAN,TTA 4236 VIJAYAN.T,TM 4037 VALSALA T K ,SR. TOA 3938 NARAYANAN.E.V,TM 3839 RAVEENDRAN.V.V,TM 3440 BHASKARAN K,SR. TOA 3341 PRASANTH KUMAR.K.S,TM 3142 RAJAN.N,TM 3043 SATHEESAN.K,TM 30

44 SURENDRAN P P ,SDE 2845 ASHWATHI M,RM 2646 REMANI.V,TM 2547 KRISHNAN.V.V,TM 2548 JOSE.K.M,TM 2449 SURESHAN.K.P,TM 2350 RAJU O,TM 2251 GEORGE.K.C,JTO 2152 HEMACHANDRAN.C.K,TM 2053 KUMARAN.V,TM 1954 SANDHYA M S,JTO 1955 BHARATHAN T R,SR. TOA 1756 KRISHNAN.P.V,TM 1657 CHANDRAN K V,SDE 1558 NARAYANAN.C.A,TM 1559 RAVEENDRAN C,TM 1460 RAJESH C,TM 1261 JALAJAKSHI A C,SR. TOA 1062 REMADEVI K V,SR. TOA 963 APPU.K,TM 964 GANGADHARAN.M,TM 9

65 LILLYKUTTY SEBASTIAN,SR. TOA  866 SAJEEVAN.K,TTA  867 SEBASTIAN N S,SR. TOA  768 PADMANABHAN A,TM  769 KUNHIMOHAMMED P,JTO  770 BALAN.P. III,TM  771 JAYALEKHA K K,SR. TOA  672 BALAKRISHNAN M,SR. TOA  673 KALYANI.B,RM  574 JANAKI.C,TM  475 SHARMILA C P,TTA  476 DIVYAN.V.T,TM  377 RAMESHAN.K.P,TM  378 VIJAYAN S,SDE  279 SURESHBABU,RM  180 SAJEEVAN.M,TM  181 SURESHAN.C.M,TM  182 SAILENDRAN.O,TM  183 NARAYANAN.K.IV,TM  184 PAVITHRAN.P.II,TM  1

Total 4444

Thank You