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Meeting with you today.Florida Integrated Eligibility Determination System (FIELDS) ACCESS Florida System Replacement

October 24-25, 2012ORIGINAL

Meeting with you today.Florida Integrated Eligibility Determination System (FIELDS) ACCESS Florida System Replacement

October 24-25, 2012DUPLICATE

Your Business Objectives

Universal Eligibility:Provide a framework for

universal eligibility.

Performance Measurement and Quality Management:Improve access to information for performance measurement

and quality management.

1

4

Workflow Efficiencies and Error Reduction:

Increase workflow efficiencies and reduce operational errors.

Program Integrity:Improve program integrity by reducing fraud and error rates.

2

5

Improved Communications: Facilitate improved

communications within the Department and between its customers and stakeholders.

Funding: Assist with seeking state

and federal funding approval.

3

6

Organizational Chart. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Presenting Team MembersJohn Hugill . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2Rick Dorman. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Eric Ruben . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Rachel Frey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Hari Kallumkal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Christopher Bair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Melody Bagby. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Neel Chakraborti. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Cindy Konieczny . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10Vijay Muniswami . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Raj Sundar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12David Sisk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Mike Bourgeois . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Christopher Bane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Additional Subject Matter . . . . . . . . . . . . . . . . . . . . . . . . 16

Table of Contents

Key Resource

Additional/Key Resource

David SiskSolution Advisor

Phase 3 ApplicationDevelopment Lead and Operations/Maintenance PM

Technical Lead

Implementation Manager

Phase 4Application Development Lead

Rick Dorman

Project Manager

Rachel Frey

Project Executive

Hari Kallumkal

Samar BakaneSystem Architect

Som KhotOperations Manager

System Administrators

Security Team

Database Administrators

Requirements Team

Testing Team

Melody Hull BagbyOrganizational Change MgmtLead

Training Team

Help Desk Team

Wade HornPolicy Advisor

Christopher Bair

Jeremy ZehSelf Service

Worker Portal

Vijay MuniswamiSFU/EDBC

Benefit Insurance/Benefit Recovery

Raj Sundar Interfaces

Conversion

Frameworks

Reporting/Correspondence

Kent Wheeler QA/Business Continuity Manager

Infrastructure Architects

Phase 3 Team

Operations and Maintenance

Will Arnold

Requirements Manager/Testing Manager

Neel Chakraborti

Proposed Team

Mike Bourgeois

Meeting with you today.

John HugillAccount Executive

focusExtensive service to State and Local government clients in the planning and management of large-scale business transformation projects with a strong focus on Health and Human Services

experienceOver 23 years of consulting experience, with the last 21 years serving public sector clients

skillsAccount management for large and strategic clients

Delivering a first-of-its-kind child support case management solution for the Florida Department of Revenue.

2

MY PROUDEST ACCOMPLISHMENT:

Rick DormanProject Executive

focusI am a Senior Technology State Government Principal. I oversee some of our largest State Government clients and HHS IT projects.

experienceI have more than 23 years HHS and IE experience and have been with Deloitte nearly 23 years

skillsExecutive Project and Contract Management for Strategic State Government Clients

If a thing like this is worth doing at all, it's worth doing right.MY FAVORITE QUOTE:


Wade HornPolicy Advisor

Be yourself; everyone else is already taken.MY FAVORITE QUOTE:

focusAs Deloitte’s HHS Market and Eminence Leader I am responsible for overall strategic direction of our HHS market offerings, including Integrated Eligibility

experience30 years of experience providing, managing, and supervising the delivery of Health and Human Services including six years as Assistant Secretary of US Department of Health and Human Services

skillsProvides policy and programmatic insight and analysis to Deloitte’s Clients and Accounts

Eric RubenMAXIMUS General Manager

focusGeneral Manager for MAXIMUS Health Programs

experienceOver 25 years’ experience in health care

skillsIn-depth knowledge and operational expertise in eligibility and enrollment programs combined with a passion for helping people

The sun’s rays do not burn till brought to a focus.MY FAVORITE QUOTE:


Rachel FreyProject Manager

focusDelivering Statewide Integrated Eligibility Systems and introducing innovation into State’s delivery model

experienceOver 14 years of experience delivering eligibility systems across six states

skillsPMP Certified since 2004. Responsible for managing the delivery of four HHS systems

Only those who will risk going too far can possibly find out how far they can go.

-T.S. ELIOT

2

MY FAVORITE QUOTE:

Hari KallumkalPhase 3 Application Development Lead and Operations/MaintenancePM

focusHelping DCF and ACCESS succeed by architecting technology solutions and delivering IT projects by managing all aspects of the SDLC

experienceHave been working with ACCESS Florida for the past 19 years. Helped implement Welfare Reform, EBT, SUNCAP, Food for Florida, ACCESS Self Service portal and AMS. Recently implemented the E-Mail Notification project.

skillsPMP and ITIL certified. Managed a majority of the DCF ACCESS IT Projects in the past several years and have delivered them on schedule and within budget

Customizing the Food for Florida system in 2008 to help the state of Louisiana in a 48 hour timeframe after hurricanes Gustav and Ike struck.

MY GREATEST ACCOMPLISHMENT:


Christopher BairPhase 4 Application Development Lead

focusDisciplined delivery of Information Technology solutions for Health and Human Services organizations

experienceOver 20 years of system design, development, and maintenance in both the public and private sectors

skillsCertified Project Management Professional (PMP) leveraging standard methods, tools, and techniques to produce reliable and repeatable results

Success...the progressive realization of a worthy ideal. -EARL NIGHTINGALE

2

MY FAVORITE QUOTE:

Melody BagbyOrganizational Change Management Lead

focusImprove worker efficiency through seamless user adoption, helping to redesign business processes to gain efficiencies and improved productivity

experienceI have spent the last six years in HHS, helping states with user adoption, focusing on training and implementation readiness

skillsSix years experience, three helping to implement the NextGen system in Michigan

My life is defined by my actions alone, but my soul is inspired by all those who surround me.

- J.P. KEILLER

MY FAVORITE QUOTE:


Neel ChakrabortiRequirements/Testing Manager

focusLead efforts to redesign processes, analyze requirements, and manage design through testing so that the system meets business requirements and end user needs

experienceSeven years of public sector management consulting and implementation

skillsProject Management Professional (PMP), Business Process Re-engineering (BPR) and Requirements Management expertise

The unexamined life is not worth living.

2

MY FAVORITE QUOTE:

Cindy KoniecznyHHS Relationship Manager

focusI have spent my career focused on Integrated Eligibility and Human Services Systems. Over the last six years I have focused my talent on understanding new federal regulations/policy and have met with state’s across the country to help them understand how to interpret these new regulations and guide them on how to modernize their HHS systems.

experience23 years of public sector consulting

skillsMarketing and Business Development for our most strategic clients

To ensure that our proposed solution and approach addresses DCF’s six business objectives and unique operating model.

2

MY PASSION FOR THE JOB:


Vijay MuniswamiSFU/Eligibility Lead

focusProject Management, delivery and maintenance of all phases of the Software Development Life Cycle (SDLC)

experience20 years architecting and delivering solution serving our health and human services clients

skillsCertified Project Management Professional (PMP) and ITIL practitioner. Project Management, design, testing, and maintenance of large-scale complex systems

I have had the great opportunity to serve DCF clients for the last 20 years as part of the ACCESS Florida Team. I am looking forward and very eager to continue to serve the Department through this opportunity!


Raj SundarInterfaces Lead

focusDelivering system applications and solutions for integrated eligibility clients

experience19 years of experience working in Information Technology

skillsCertified Project Management Professional (PMP) who designs, develops, and supports applications and their system interfaces

Every successful project delivery makes you feel proud, especially when the user comes back and reports how the project has helped achieve their business goals.



David SiskSolution Architect

focusChief Technologist in Deloitte’s National HHS practice and Senior Architect for Deloitte’s NextGen Platform.

experienceSeven years in Integrated Eligibility and more that 25 years in Software development, architecture technical strategy

skillsProvide Architecture support and guidance to all Deloitte HHS projects and work with State CXO’s to establish future direction for technology enterprises

Solving complex technical software problems in the most simple possible way.

2


Mike BourgeoisTechnical Lead

focusTechnology architecture, design/delivery and technical leadership of large state government solutions

experience18 years IT experience, 12 years dedicated to State government solutions

skills2005 PMP certified project manager, 2007 – Software Engineering Institute – Professional Software Architect, 2010 – TOGAF 9 Certification

To be a leader, you have to make people want to follow you, and nobody wants to follow someone who doesn't know where he is going.

-JOE NAMATH

MY FAVORITE QUOTE:


Christopher BaneBusiness Analyst

focusTransformation of requirements into tangible solutions within the Health & Human Services industry; specifically TANF and Medicaid customer and worker solutions

experienceFive years and four state health and human services implementations

skillsDeep experience helping clients refine their vision for the solution from requirements through design

I am motivated by the success and pride our clients feel when they see the benefits the system we built together has on their agency and clients.


FIELDS Project Schedule

Technical Architecture

Proposed pilot & rollout plan

meeting with you today - florida department of children ... · meeting with you today. wade horn...

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