mega split acs user manual mhw301rc mhw361rc

Models: MHW301RC, MHW361RC

Mega Split Airconditioners(with Cordless Remote Control

& 3 Phase Compressor)

Reprinted - August 2013

No part of this publication may be reproduced in anymanner whatsoever without permission in writing from theVice President, Blue Star Ltd., Room AirconditionersDivision, 9 Bazullah Road, T.Nagar, Chennai 600 017.

While due care has been taken to avoid errors ormisinterpretation, Blue Star Limited is neither liable norresponsible for consequence of any action taken, on thebasis of this publication.

All contents are applicable as on the date of publicationand may subsequently be amended.

Published by Blue Star Limited, Room AirconditionersDivision, 9, Bazullah Road, T.Nagar, Chennai 600 017,India.

For restricted circulation only. Not for sale.

1

USER’S MANUAL

ContentsFrom Our Vice President 2

Product Features 3

Know Your Airconditioner 4

Installation 5

The Cordless Remote Control – An Overview 8

The Display Panel on the Indoor Unit 14

Manual Operation 15

Operating Your Airconditioner 16

Maintenance 23

Dos & Don’ts 24

Troubleshooting Chart 25

Warranty 26

Warranty Certificate 31

24x7 Customer Care & 35

Blue Star Service Offices

E-Waste Management Back inner cover

2

MEGA SPLIT AIRCONDITIONING SYSTEMS

From OurVice President

Dear Customer,

Congratulations on the purchase of your newBlue Star Mega Split Airconditioner, just one of themany world-class products that we manufactureand market. This superior product has beenengineered for convenient and opt imumperformance.

It has been manufactured with the best availablematerials, with stringent quality control measuresundertaken during all the manufacturing processes.It has been tested in the factory under actualoperating conditions to ensure that you get yearsof satisfactory and trouble-free performance.

We are confident that time and performance willjustify the trust you have placed in this product.This manual will help you get the best out of yourMega Split Airconditioner. Please spare some timeto go through this manual carefully.

In the unlikely event of your running into a problem,kindly check the Troubleshooting Chart to diagnosethe possible cause and take necessary steps.However, do not hesitate to approach your dealeror the nearest Blue Star office, if you require help.The list of Blue Star service offices is provided inthis manual.

I do hope that you will enjoy using your Mega SplitAirconditioner.

With warm regards,

Mukundan MenonVice PresidentRoom Airconditioners DivisionBlue Star Limited

3

USER’S MANUAL

Product FeaturesLong Life

Great Looks

Small Footprint

Electronic Thermostat

Fuzzy Logic

3 Phase Power Saver Compressor

Programmable Timer

Sleep Mode

Time Delay

Auto Restart

Memory Backup

Oscillating Louvres

Digital Display

3-Speed Cooling

4


Outdoor Unit

Know YourAirconditioner

Blue Star Mega Split Airconditioners are available

in several models.

Know Your Model NumberYou can identify the model number of your AC

based on the tonnage:

Nominal Tonnage Model

2.5 MHW301RC

3.0 MHW361RC

All split airconditioners consist of two main

components, the Indoor Unit (IDU) and the

Outdoor Unit (ODU). While the former is installed

inside the airconditioned room, the latter is kept

outside. This is because all the heat from inside

is rejected outside through the ODU. The ODU

houses the all-important part of your airconditioner

– the compressor. Blue Star ODUs are capable of

withstanding a 500 hour salt spray test. The

condenser coil uses coated ‘blue fins’ to enhance

coil efficiency and life, and to protect it from

chemicals and corrossion due to salinity.

The IDU is mounted on one of the walls of the

room to be airconditioned. The ODU can be

mounted on a wall, sunshade or skirting, outside

the room. The two units are connected through

refrigerant pipes made of copper.

Indoor Unit

5

USER’S MANUAL

InstallationLocating the indoor and outdoor units properly willhe lp opt imise the per formance o f your

airconditioner. While your Blue Star/Dealer’s

Technician will be happy to guide you on the bestlocation for your airconditioner, here are a few

helpful hints.

Locating the Indoor Unit1. Locate the IDU for the best cool air circulation.

Avoid obstructions in the way of the aircirculation.

2. Do not locate the unit directly opposite a doorwhich is opened frequently. The cold air willgo out of the room each time the door isopened thus wasting energy.

3. All indoor units will form condensate water.Provision must be made to drain thiscondensate from within the indoor unit to theoutside or into a toilet or similar space. Thetechnician will make sure that a ‘U’ bend isprovided along the drain pipe to preventinsects from coming into the room throughthe drain tube.

2.

3.

1.

6


Locating the Outdoor UnitThe outdoor unit houses the compressor,condenser, condenser fan and electr ical

components. The heat removed from the room is

expelled to the atmosphere through the outdoorunit.

Once again, the Blue Star/Dealer’s Technician will

ensure optimal installation of the ODU for you.

However, the following information will be of interestto you.

1. The Outdoor Unit can be mounted on a wall,sunshade or skirting.

2. Ideally, the ODU should not be too far awayfrom the IDU; the recommended distancesare marked in the figure alongside.

3. Ensure that air can pass freely through theunit. Please allow at least 2 metres freespace on the air outlet side, and 0.3 metreson the air inlet side.

4. If more than one ODU is to be installed, theymust be properly separated, so that the warmair from the outlet of one does not enter theinlet of the other.

On Roof

On Sunshade

On Wall withFrame

On Skirting

2. IDU above ODU

Max Height 7mtr

Max Height 10mtr

ODU & IDUin same levelMax distance

20mtr

ODU above IDU

1.

3.

4.

7

USER’S MANUAL

5. Avoid long and complicated routing of pipesbetween the IDU and ODU, as shown in thethree adjacent figures.

a. Too long

b. Too high

c. Too many bends

6. The ODU must be placed on a strong frameor support. If mounted on a wall, pleaseensure that the wall is thick enough and thatthe frame is supported adequately.

7. Finally, it is most important that the ODU iseasily accessible to the service technician. Itis advisable to discuss the same with thesales engineer before deciding upon thelocation of the Unit.

If the ODU is to be located on a high ledge,it will be a good idea to provide a ‘catwalk’ (aplatform) around the Unit and an accessdoor/window close to the outdoor unit location.

Electrical OutletAfter the locations of the outdoor unit and indoor

unit are finalised, you must provide a suitable

electrical outlet near the indoor unit.

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8


The CordlessRemote Control

– an OverviewThe Cordless Remote Control of your airconditioner

comes with a mounting bracket. Mount the bracket

on the wall near the indoor unit of yourairconditioner, at an accessible height. The remote

control can then be placed conveniently on the

mounted bracket.

Know Your Remote Control

Main Panel

1. LCD Screen – indicates current settings.

2. ON/OFF key.

3. Cycles mode through AUTO, COOL, DRY,

HEAT*, FAN modes.

4. Cycles the Fan Speed through AUTO

mode, and LOW, MEDIUM and HIGH

speeds.

5. Enables setting of desired temperature.

* Not applicable to Cooling Only models.

9

USER’S MANUAL

Secondary Panel(slide cover downwards to access)

6. Adjust swing angle of louvre.

7. Sets louvre sweep on or off.

8. Sets the Clock.

9. Sets AC on ECONOMY mode.

10. Sets the Timer On time.

11. Sets the Timer Off time.

12. Sets the time for the Clock/Timer.

13. Sets the Clock/Timer.

14. Cancels Timer.

15. Locks the keypad.

16. Resets to default settings.

10


Display

1. TRANSMISSION INDICATOR

Lights when remote control transmits

signals to the Indoor Unit.

2. MODE

Displays the current operation mode.

3. ON/OFF DISPLAY

4. TEMP

Displays the temperature setting.

5. CLOCK

The current time is displayed in 24 hour

format.

6. TIMER

The time set for both ON and OFF timers

is indicated in 24 hour format.

7. LOCK

Indicates keypad locked or not.

8. FAN SPEED

Displays the selected fan speed.

9. ECONOMY DISPLAY

Indicates if unit set to ECONOMY mode.

11

USER’S MANUAL

Inserting the BatteriesWhen you unpack your AC, you will find along withyour cordless remote control, 2 AAA size batteries.

1. Slide the lower portion on the front of theremote further downwards.

2. You will find the battery compartment.

3. Slide out the battery cover.

4. Insert the batteries with polarities as shown.

5. Close the battery compartment.

Notes:

• If at any time your remote does not operateproperly, check if you are within operatingrange (see later section on ‘Using the RemoteControl’). If you are, replace batteries with 2fresh AAA size batteries, and try again. Alkalinebatteries are recommended for longer life.

• When replacing batteries, do not use oldbatteries or mix different types.

• If you do not expect to use the remote controlfor a few weeks, remove the batteries.Otherwise, battery leakage may damage theremote control.

• Average battery life during normal use isapproximately 6 months.

• Replace batteries when there is no receivingbeep from the indoor unit or if the transmissionindicator on the remote control fails to light.

12


Setting the ClockYou may set the clock in the remote control usingthe steps given below. The remote control willalways display the time regardless of whether theairconditioner is on or off.

Initial SettingWhen batteries are inserted into the remote control,the clock panel displays “0:00” and the colonflashes.

1. Press the Time Adjust button to set time.

Each time you press the button to the left, thetime set reduces by one minute, and viceversa.

2. When the correct time is set, press the OKbutton. The display stops flashing and theclock starts operating.

Readjusting the CLOCK3. If you need to adjust the clock at a later time,

press the CLOCK button. The colon in theclock display begins to flash. To set the newtime, follow steps 1 and 2 described earlier.

The clock is accurate to within 10 secondsper day.

Note:

Static electricity or other factors like extremelyhigh voltage nearby can cause the remote controlclock to initialise.

13

USER’S MANUAL

Using the Remote Control

1. Point the remote control towards the AC, andoperate within 8m of the AC and within a 30o

angle.

2. Press the ON/OFF button on the remote.

3. Your AC is switched ON, but your compressorwill switch on automatically after a delay ofabout 3 minutes. (See ‘Time Delay’ on p.16).

4. Your AC comes with non-volatile memory, i.e.memory that does NOT get erased on powerfailure or when the unit is switched off, and allsettings – operation mode, set temperature,swing mode, ECONOMY mode, fan speed,timer settings – are stored in this memory.Hence, on switching ON, the AC resumesoperation with whatever settings it waspreviously programmed to operate on.

5. Press ON/OFF again to switch your AC off.

Notes:

1. Ensure that curtains, doors etc., do not blockthe signals from the remote control to theindoor unit.

2. Prevent any liquid from failing into the remotecontrol. Do not expose the remote control todirect sunlight or heat.

3. If the infrared signal receiver on the indoor unitis exposed to direct sunlight, the airconditionermay not function properly. Use curtains toprevent sunlight from falling on the receiver.

4. Keep the remote away from other electricaland electronic appliances like TV, DVD player,etc., to ensure reliable operation. If otherelectrical appliances react to the AC’s remotecontrol, either move these appliances or consultyour local dealer.

14


The Display Panelon the Indoor Unit

1. Infrared signal receptor

2. Operation Indicator

This indicator flashes when power comes onand stays illuminated when the unit is inoperation.

3. Not applicable to these models.

4. TIMER Indicator

This indicator lights up when TIMER is setON/OFF.

5. AUTO Indicator

This indicator lights up when the airconditioneris in AUTO Operation.

15

USER’S MANUAL

Your AC can be operated manually without theremote control too, in an emergency, in a limited

way. This is useful for example when the remote

is misplaced.

To Operate Manually:

1. Lift the indoor unit’s cover by applying gentlepressure on both sides and lifting it upwardsuntil it locks in place with a click.

2. The Manual Control button(s) are exposed.

3. Press the AUTO button until the AUTO lamplights up. Your AC now operates in the AUTOMode with a Set Temperature of 24oC.

4. To turn off the AC, press the button againuntil the AC is switched off.

5. The COOL button is to be used only by atechnician for testing. Kindly do not operatethe same.

6. Close the cover gently after use.

To revert to using the remote control, simply usethe remote control as usual.

Manual Operation

COOL

AUTO

5

3/4

2

16


Your airconditioner can be conveniently operated

using the intelligent cordless Remote Control.

1. Switch on the MCB. A red lamp on the Indoor

Unit glows when you power on the unit.

Time Delay

The compressor can be damaged if the electrical

supply stops and resumes immediately. To protect

the compressor, a ‘Time Delay’ is incorporated

into the circuit. The Time Delay ensures that the

compressor switches on only after a delay of

about 3 minutes after (a) power is interrupted

momentarily, or (b) the COOL mode is selected.

For more details on the COOL Mode, see p.18.

2. Press the ON/OFF button. Your AC switches

on with parameters that were set before power

was switched off. In case of power failure too,

your AC retains previous settings in memory,

and resumes with earlier settings upon

resumption of power.

3. Select the COOL, DRY or FAN mode by

pressing the MODE key.

Operating YourAirconditioner

17

USER’S MANUAL

4. Press the FAN button to select fan speed.

Every time this button is pressed, fan speed

cycles through the AUTO Mode to LOW,

MEDIUM and HIGH speeds. For more details

on the AUTO mode, see below.

5. The selected fan setting can be read on the

LCD display.

6. The current room temperature is displayed

here.

7. To switch off the AC, press the ON/OFF

button again.

The Auto Mode

When you switch your AC on, the fan speed is set

to AUTO by default. In the Auto mode, your

aircondi t ioner ‘ th inks’ for you. The uni t

automatically, and continuously, monitors the

difference between room temperature and the set

temperature, and adjusts fan speed accordingly,

to ensure maximum comfort.

18


Operating ModesYour AC operates in one of the following modes:

AUTO, COOL, DRY, HEAT* or FAN. The Mode

button cyclically chooses between the operating

modes.

The COOL ModeIn the COOL Mode, the compressor is in operation

and your AC functions in the standard operating

mode, cooling your room to the desired Set

Temperature.

1. Press the Mode button to cyclically step

through the modes, and stop when the COOL

mode is selected.

2. COOL is displayed on the LCD panel when

you select the COOL Mode.

The DRY ModeIn the DRY Mode, your AC reduces the humidity

within the room faster.

3. Press the Mode button to cyclically step

through the modes, and stop when the DRY

mode is selected.

4. DRY is displayed on the LCD panel when you

select the DRY Mode.

* Not applicable to ‘cooling only’ models.

19

USER’S MANUAL

The Power-SavingECONOMY Mode1. Press the ECONOMIC RUNNING button to

put your AC into ECONOMY Mode.

2. ECONOMY is displayed on the LCD screen.

3. Press the ECONOMIC RUNNING button againto return to normal operation.

In the ECONOMY Mode, your wall-mounted AC isdesigned to give you maximum comfort, while atthe same time, save power.

In this mode:• The FAN is automatically set to low speed;

• Your AC increases the Set Temperature by1°C for every hour that it operates, for the firsttwo hours;

• After 2 hours, and an increase in the SetTemperature by 2°C, your AC maintains thetemperature at that level without further increase.

Setting the Desired RoomTemperatureYou can set the temperature at which you wouldlike your room to be (between 17°C and 30°C –recommended setting 23°C for maximum comfortwhile reducing power consumption).

4. Press the TEMP UP or DOWN arrow buttonsto increase or decrease the Set Temperature.On every press, the temperature increases ordecreases by 1°C. The two-digit display showsthe changing set temperature.

5. The presently programmed Set Temperatureis displayed here.

20


Timer OperationYou can program your AC to switch itself on or off

at a particular time:

1. Press the TIMER ON or TIMER OFF button.

2. Press the TIME ADJUST button’s UP orDOWN arrows to increase or decrease theSet Time. On every press, the time increasesor decreases by 10 minutes.

3. Press the OK button. This sets the timerfunction. The TIMER lamp on the indoor unitlights up.

4. Press the CANCEL button if you wish tocancel Timer settings.

Notes:

1. Both On and Off Timers can be setsimultaneously to offer you the convenienceof having your AC switch on and offautomatically at preset times.

2. When you select Timer operation, the remotecontrol automatically transmits the timersignals to the indoor unit at the specifiedtime. Therefore, the remote control must bekept in a location from which it can transmitthe signal to the indoor unit properly.

3. The effective operation time set by remotecontrol is limited to the next 24 hours.

21

USER’S MANUAL

Louvre SwingYour AC has oscillating louvres for uniform cooling

around your room. You can stop the oscillation ifyou so desire.

Upon switching your AC on, the louvres are set to

oscillate by default.

1. Press the SWING button to stop the oscillation.Press again to restart oscillation.

2. To control the direction of flow in a particulardirection, press the AIR DIRECTION buttonwhen the AC is in operation. Hold this buttonuntil the direction of flow suits you. Releasethe button at this point.

Notes:

1. The AIR DIRECTION and SWING buttons aredisabled when the airconditioner is not inoperation (including when the ON TIMER isset).

2. Do not operate the airconditioner for long hourswith the air flow direction set downward duringthe cooling or dry operation. Otherwise,condensation may occur on the surface of thevertical air flow louvre and cause dew dripping.

3. Do not move the horizontal louvre manually.Always use the AIR DIRECTION button. If youmove the louvre manually, it may malfunctionduring operation. If the louvre malfunctions,stop the airconditioner at once and restart it.

22


Horizontal Louvre ControlYou can adjust air flow in any horizontal directionthat you may desire.

Vertical louvre control is possible manually andnot from the remote.

To move the louvres to adjust horizontal air flow:

1. Use the lever on the left or right side of thevertical louvre arm (depending on your model).Move the louvres to desired position andleave it there.

Notes:

1. Take care not to catch fingers on the fan orhorizontal louvres.

2. Ensure gentle operation of lever to avoiddamage to the vertical louvres.

3. Adjust vertical louvres only when the horizontallouvre is set at a particular angle using theAIR DIRECTION button. Do not adjust whenin SWING mode.

LOCK and RESET Functions1. Press the LOCK button to lock all current

settings. The remote control does notthereafter accept any operation except that ofthe LOCK button itself. Use the Lock modewhen you want to prevent settings from beingchanged accidentally or casually.

Press the LOCK button again when you wantto cancel the LOCK mode.

2. Press the RESET button to cancel all currentsettings, and revert to default factory settingson all parameters. (Clock: “0:00”, Mode:

AUTO, Fan Speed: AUTO, TEMP: 24°C).

23

USER’S MANUAL

Most of the maintenance work on your

airconditioner, during warranty and subsequentlyunder the maintenance contract, will be handled

by a trained technician. However, there are some

simple maintenance jobs that you, as a user,should carry out on your own.

Cleaning the filter

1. Lift the cover by applying gentle pressure in

both sides and lifting it upwards.

2. The filters will be visible.

3. Lift the filters slightly upwards.

4. Pull out the filters.

5. Wash the filters under a tap until they are

clean.

6. Do not use detergents for cleaning the filter.

7. Dry filters under shade.

8. Reinstall dry filters.

9. Press the cover gently back in place.

Maintenance

24


DOs (�)

• Seal all air gaps in the room.

• Set the desired temperature at an optimallevel to ensure comfort and avoid over-cooling.

We recommend a setting of 230C at whichboth comfort and efficient operation areachieved.

• Ventilate the room regularly.

• Switch off the power supply if not in use fora long time.

• Unplug the unit while cleaning.

DON’Ts (�)

• Don’t leave the doors and windows openwhen the airconditioner is on.

• Don’t use hot water to clean the front grill.

• Don’t use scouring powder, harsh soaps, waxor polish on the grill.

• Don’t switch on the airconditioner immediatelyafter switching it off. Wait for 2 minutes.

• Don’t operate the AC with a clogged filter.

• Don’t block air intake & outlet vents.

• Don’t change settings too frequently.

DOs & DON’Ts

25

USER’S MANUAL

TroubleshootingChart

If the input voltageto the stabiliser isbelow the acceptablerange, theairconditioner willnot turn on

Unit does not cooleven after thenormal time delayof approx.2 minutes

Use the remote toturn the compressoron

The airflow paths ofeither or both theindoor & outdoor unitsare not free

Remove allobstructions to makethe airflow pathsfree

The air-filter isnot clean

Clean the air-filter

NOTE: If the unit still does not work, or if any other typesof symptoms are encountered, shut off the mains (switchfuse unit) and call the service engineer/technician.

Compressor is off(not in Auto or CoolMode)

Symptoms Possible Causes Suggested Remedy

Unit does not start MCB has tripped Reset MCB

Fuse has burnt Replace fuse wire

Input voltage to thestabiliser is belowacceptable range

MCB

FUSE

STABILISER

AIR FILTER

26


Thank you for buying a Blue Star airconditioner. Itcomes to you with a standard warranty ofperformance. Under this warranty, the purchaseris entitled to the following:

1) Repair / replacement of any part of theairconditioner (except as laid down in the“Warranty Obligation” table at the end of thisWarranty section) found defective within 12months from the date of original installation (or15 months from the date of sale, whichever isearlier), if proved upon inspection by Blue StarLtd. or any of its authorized service dealers orservice associates, to have been defective dueto faulty material or workmanship.

The Repair / replacement will be ex-Blue Stardealer's premises or ex-Blue Star branch officethrough whom the machine has beenpurchased or ex-Blue Star service associate.

2) Free after-sales service for a period of 12months from the date of original installation or15 months from the date of sale, whichever isearlier, as and when necessary, within themunicipal limits of the city or town where theBlue Star dealer/office is situated.

3) Free prevent ive maintenance of theairconditioner, on request, not more than twotimes in the first year of warranty.

Note: For units installed beyond the municipallimits of the jurisdiction of the AuthorisedService Agent / Dealer of Blue Star, allexpenses incurred in dispatching the unit,or parts thereof, from the Company'sauthorised service station or the dealer ofBlue Star, as well as expenses incurred inconnect ion with deput ing of servicepersonnel/ technicians, to and froconveyance and other incidentals, etc willbe borne by the customer.

Warranty

27

USER’S MANUAL

4) The Purchaser should preserve the originalinvoice and Warranty Card for necessaryverification and produce it at the time of availingwarranty services.

5) Single phase airconditioners are designed tooperate at a voltage supply of 230 volts-50 Hzwith a tolerable variation of plus or minus 5%.Three phase airconditioners are designed tooperate at a voltage supply of 415 volts-50 Hzwith a tolerable variation of plus or minus 5%.Any failure due to operation of the machinebeyond these limits will not be covered underwarranty. If the voltage prevailing is beyondthese limits, the purchaser is advised to installa good quality voltage stabiliser.

6) Blue Star Limited shall not be liable or bedeemed to be in default for any delay or failurein performance resulting directly or indirectlyfrom causes beyond its reasonable controlincluding delay in repairing due to labourproblem, restrictions, and regulations of thegovernment, public movement, war or any otherunavoidable circumstances.

7) The warranty extended is in lieu of impliedconditions and warranties under the law, andis limited to the repair or replacement of partsand does not cover any consequential orresulting liability, damage or loss due to non orpartial performance of the product or any partthereof. Furthermore, the warranty in no caseshall extend to the payment of any monetaryconsideration whatsoever or the replacementor return of the airconditioner as a whole.

8) Any changes in the location of the unit orownership thereof must be intimated in writingto Blue Star Ltd 10 days in advance and onlyAuthorized Dealer/Service Associate shallremove and install the units on chargeablebasis.

28


28


9) In case the compressor is to be replaced underwarranty:

(a) Blue Star Limited undertakes theresponsibility of supplying the replacementcompressor free of cost during the warrantyperiod of 1 year.

(b) Please ensure registration of your productwarranty to ensure prompt replacement ofdefective compressor during the warrantyperiod.

10)Defective parts shall be replaced with afunct ional ly working repaired or newequivalent part.

The warranty will become null and void if:

1. The Product is not operated according toinstructions given in the Operating InstructionBooklet.

2. Installation / reinstallation / service / repairsof product is done by any person other thanBlue Star Ltd.'s Authorised Dealer/ServiceAssociate.

3. Damage is caused to the product due to anabnormal ly corrosive alkal ine/acidicatmosphere.

4. Any loss of refrigerant occurs due to accident,fire, flood, earthquake, sabotage or improperhandling.

5. The original serial number of the product orany part thereof is removed, obliterated oraltered.

6. Defects are caused because of factors beyondcontrol of Blue Star Ltd., l ike l ightning,abnormal voltage, Acts of God, environmentalconditions, negligence of Purchaser in usingProduct.

29

USER’S MANUAL

7. The airconditioner is used for non-comfortappl icat ions such as cool ing equipment,machines, etc.

8. The airconditioner is used continuously 24x7without a reasonable break and without anystandby airconditioner.

9. The failure of the compressor is due to lack ofproper maintenance of the Product or if theProduct is repaired or at tended by anunauthorized person. Blue Star Ltd.'s decisionin this regard will be final and binding on thePurchaser.

10.The failure of the compressor or any other partof the airconditioner is due to usage of inferioror faulty Voltage Stabilizer.

Note:

1. None of the employees and / or AuthorizedDealers and / or Service Associates of theCompany have any authority whatsoever tochange the terms and conditions of this warranty.

2. This warranty should be deemed to have beenissued at Mumbai, State of Maharashtra andcourts at Mumbai shall have exclusive jurisdictionon matters covered by or following from thiswarranty and the original purchaser alone shallhave cause of act ion ar is ing out of thetransaction.

3. Blue Star Ltd. strongly recommends thatcustomers avai l of Blue Star ’s AnnualMaintenance Contract for the customer to gettimely service and maintenance, ensuringcontinued optimum performance of the product.Please call our Call Centre (Toll free 1800 2091177) for more details.

30


Warranty Registration: You can register yourproduct warranty with Blue Star in one of two easyways.

a. Vis i t http:/ /www.bluestarindia.com/c u s t o m e r - s e r v i c e / o n l i n e - w a r r a n t y -register.aspx and follow instructions therein.

b. Fill in the Warranty Certificate Cards in thismanual and mail the lower card to the addressprinted on it.

CATEGORYWARRANTY

PARTS

RANGEPARTS COVERED DURING

PERIOD

COVERED

1st YEAR WARRANTY

DURINGEXTENDEDWARRANTY

PERIOD

Mega Split AC 1 Year NA 2.5TR All parts excluding(MHW301RC & 3TR 1. Air Filter andMHW361RC) 2. All plastic parts (including

IDU Panel & Louvre)3. Heat Exchangers4. Thermocole

Warranty Obligation

31

USER’S MANUAL

Customer’s Name :...........................................................................................................

Address :...........................................................................................................................

...........................................................................................................................................

City ....................................... State ...................................... Pin......................................

Phone / Mobile No. : (O)............................................. (R)................................................

Bill No................................................................. Date : ...................................................

Model No. ......................................................... Serial No................................................

Dealer’s Name & Address

Warranty CertificateMega Split Airconditioners

Dealer’s Signature & Stamp

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Customer’s Name :...........................................................................................................

Address :...........................................................................................................................

...........................................................................................................................................

City ....................................... State ...................................... Pin......................................

Phone / Mobile No. : (O)............................................. (R)................................................

Bill No................................................................. Date : ...................................................

Model No. ......................................................... Serial No................................................

Dealer’s Name & Address

Warranty CertificateMega Split Airconditioners

Dealer’s Signature & Stamp

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Blue Star Limited,

CBO - ACRSD

II Pokharan Road,

Majiwada,

Thane - 400 601

PleaseAffix

PostageStamp

32


35

Phone : 1800 209 1177SMS : “Service” to 57007Email : [email protected]

24x7 Customer Care

USER’S MANUAL

EASTBHUBANESHWAR3A, Satya Nagar,2nd Floor,Bhubaneshwar - 751 007.Tel: (0674) 2572403/2573670

GUWAHATI13, K C Patowari Road,Ulubari, Guwahati - 781 007.Tel: (0361) 2468496

KOLKATA7, Hare Street,Kolkata - 700 001.Tel: (033) 22134200/22106609

NORTHCHANDIGARHAdarsh Mall, 4th Floor,Plot No 50,Industrial & Business Park,Phase - II, Chandigarh - 160 002.Tel: (0172) 2790482/5024000

JAIPURA-19, Main Sahakar Path,Near Sahakar Bhawan,Jaipur - 302 001.Tel: (0141) 2744033/35

LUCKNOW177/4, Faizabad RoadLucknow - 226 007.Tel: (0522) 4034000

NEW DELHIE-44/12, Okhla Ind. AreaPhase II, Okhla,New Delhi - 110 020.Tel: (011) 41494200/41494000

SOUTHBANGALOREOzone Manay Technology ParkSy. No. 56/18 & 55/9,Hongasandra Village, Begur Hobli,

Garvebhavipalya, Bangalore - 560 068.Tel : (080) 41854000

CHENNAI104, ‘Garuda Building’,Cathedral Road, Chennai - 600 086.Tel: (044) 28124000/42444200

KOCHI2nd Floor, Millennium Plaza,MKK Nair Road, AlinchuvaduJunction, Kochi - 682 024.Tel: (0484) 4499000/4499043

SECUNDERABAD207, Sikh Road, Bantia Estate,Secunderabad - 500 003.Tel: (040) 44004000

TRIVANDRUMTC IV / 962, ‘Chandrika’,Sree Chitra Nagar, Pipe Line Road,Kawdiar, Trivandrum - 695 003.Tel: (0471) 2720025/2720065

VISAKHAPATNAMD. No. 49-24-65/1,Near Sankarmattam Road,Madhura Nagar,Visakhapatnam - 530 016.Tel: (0891) 2748405/2748433

WESTAHMEDABAD• Blue Star Ltd.2nd Floor, Shivalik - II,Near Shivranjani Cross Roads,132 Feet Ring Road, Satellite,Ahmedabad - 380 015.Tel: (079) 40224000

• Blue Star Ltd.3rd Floor, Abhishree Avenue,Near Nehru Nagar Cross Roads,Ambawadi Road,Ahmedabad - 380 006Tel: +91 (79) 40224000

BHOPAL“Star Arcade”, 2nd FloorPlot No.165A & 166, Zone-I

Maharana Pratap NagarBhopal - 462 011.Tel: (0755) 2553378/4273378/79

GOA1st Floor, Buddhaseth Apartments,Tonca, Caranzalem, Goa - 403 002.Tel: (0832) 2461671/2462087

MUMBAI• Blue Star House9A, Ghatkopar Link RoadSaki Naka, Mumbai - 400 072.Tel: (022) 66684200/66684000

• Blue Star Ltd.ACRSD, Gr. Floor,2nd Pokhran Road,Majiwada, Thane (West) - 400 601

NAGPUR219, Bajaj Nagar, 1st Floor,South Ambazari Road,Nagpur - 440 010.Tel: (0712) 6624000/2249000

PUNE201/A, Nityanand Complex1st Floor, 247/A, Bund Garden Road,Pune - 411 011.Tel: (020) 41044000/26169332

RAIPURAlaska Corporates,3rd Floor, Opp. VIP Road,Jivan Vihar Colony,G E Road, Raipur,Chhattisgarh - 492 006.Tel: (0771) 6544000

VADODARARamakrishna Chambers7th Floor, Productivity Road,Alkapuri, Vadodara - 390 005.Tel: (0265) 2332021/22/2330334/6614000

36


E-Waste Management

Protect The Environment From E-WASTE

This product at its end of usable life should not be mixed with household domestic wasteor any general waste. It must be stored separately and disposed off through an authorizedrecycler of electrical and electronic appliance waste since it is categorized under ScheduleI of E-Waste Management Rules promulgated by the Government of India.

As guided by these rules, this product needs to be disposed off after its useful life in ascientific and prescribed manner. As a responsible citizen of India, we request yourcooperation in helping conserve the environment for future generations. You are requestedto contact designated toll-free contact number 1800 209 1177 for guidance on end-of-lifedisposal of this product.

DOs and DON’Ts

DOs:

� Run and maintain machine as per instructions given in the User Manual.

� Engage only an authorized person to attend to repairs of your machine.

� Call on the toll-free number for assistance to dispose of your machine if required.

� Engage only an authorized person for DE-INSTALLATION.

� Consult our local authorized dealer or contact our toll-free number to know thelifespan of your airconditioner.

DON’Ts:

� Do not try to repair/dismantle your machine by yourself.

� Do not engage any unauthorized person to repair/dismantle your machine or any ofits parts.

� Do not sell or dispose of your machine or its parts to a local scrap dealer.

� Do not dispose of E-Waste in landfills or leave it outside unattended.

� Do not put the airconditioner to any other use post its end of life.

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