melag steriliser warranty terms & conditions (october 2014) · contact name: sean mehegan...

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R Address: 23-25 Lakewood Blvd Braeside Vic 3195 Australia Postal Address: PO Box 531 Braeside Vic 3195 Australia Telephone: (03) 8586 7800 International Ph: +61 3 8586 7800 Telefax: (03) 8586 7888 International Fax: +61 3 8586 7888 [email protected] www.briggatemedical.com Melag Steriliser Warranty Terms & Conditions (October 2014) All Models of MELAG sterilisers sold in Australia are supplied with a 2 year Warranty from Device Technologies Australia. The following Conditions apply:- · The steriliser MUST be installed by a MELAG authorised service company as approved by Ian Hopkins, the Technical Manager of Melag for Device Technologies Australia. (You can find a detailed list of authorised MELAG Service Companies in your State on our website - www.briggatemedical.com - look in the ‘Service Dept’ section at the top of the home page.) · The customer must ensure that the INSTALLING SERVICE AGENT completes the on-line MELAG warranty registration with full details for warranty to be activated. · The warranty period is 2 years or 2,000 cycles - whichever comes first. · Any repairs under warranty are to be done by Accredited Service agents only - please refer to list on our website. · The customer MUST have a 12 month maintenance performed by an accredited service agent for the second year of the warranty to apply. · Consumable items such as door gaskets, HEPA filters, drain line protection filters, printer ribbons & paper are NOT WARRANTY ITEMS unless there is a drastic early failure of these components. Device Technologies Australia will assess and determine any and all warranty claims. · If the approved service company determines that a fault is due to operator error, then this is not covered by warranty. · Failure of essential services such as water & power to the unit are not covered under warranty. · Travel costs in excess of one hour are not covered by warranty & this also applies to freight costs.

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Page 1: Melag Steriliser Warranty Terms & Conditions (October 2014) · Contact Name: Sean Mehegan Address: Factory 10, 21 Barry Street, BAYSWATER VIC 3153 Mobile: 0417 255 355 Phone Number:

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Address:23-25 Lakewood BlvdBraeside Vic 3195Australia

Postal Address:PO Box 531Braeside Vic 3195Australia

Telephone:(03) 8586 7800International Ph:+61 3 8586 7800

Telefax:(03) 8586 7888International Fax:+61 3 8586 7888

[email protected]

Melag Steriliser Warranty Terms & Conditions (October 2014) All Models of MELAG sterilisers sold in Australia are supplied with a 2 year Warranty from Device Technologies Australia.

The following Conditions apply:- · The steriliser MUST be installed by a MELAG authorised service company as approved by Ian Hopkins, the Technical Manager of Melag for Device Technologies Australia.

(You can find a detailed list of authorised MELAG Service Companies in your State on our website - www.briggatemedical.com - look in the ‘Service Dept’ section at the top of the home page.) · The customer must ensure that the INSTALLING SERVICE AGENT completes the on-line MELAG warranty registration with full details for warranty to be activated. · The warranty period is 2 years or 2,000 cycles - whichever comes first. · Any repairs under warranty are to be done by Accredited Service agents only - please refer to list on our website. · The customer MUST have a 12 month maintenance performed by an accredited service agent for the second year of the warranty to apply. · Consumable items such as door gaskets, HEPA filters, drain line protection filters, printer ribbons & paper are NOT WARRANTY ITEMS unless there is a drastic early failure of these components. Device Technologies Australia will assess and determine any and all warranty claims. · If the approved service company determines that a fault is due to operator error, then this is not covered by warranty. · Failure of essential services such as water & power to the unit are not covered under warranty. · Travel costs in excess of one hour are not covered by warranty & this also applies to freight costs.

Page 2: Melag Steriliser Warranty Terms & Conditions (October 2014) · Contact Name: Sean Mehegan Address: Factory 10, 21 Barry Street, BAYSWATER VIC 3153 Mobile: 0417 255 355 Phone Number:

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Company Name: North Queensland Dental EngineeringContact Name: Rob McInnes (Service)Address: 53 McLeod Street, CAIRNS QLD 4870Mobile: 0418 195 299Phone Number: 07 4051 9133Fax Number: 07 4041 3646Email: [email protected]

Company Name: Medtek P/LContact: Paul KendallAddress: Cairns Private Hospital 213 Draper Street, CAIRNS QLD 4870Phone Number: 07 4031 4024Fax Number: 07 4031 2825Email: [email protected]: www.medtek.com.au

Company Name: Medical Dental Solutions North QueenslandContact Name: Jane Miller or Devlin MillerAddress: 51 Keane Street, CURRAJONG QLD 4812Phone Number: 1300 158 685Email: [email protected]

Company Name: MOB EnterprisesContact Name: Brian SaxbyAddress: 84 Shoal Point Road, BUCASIA QLD 4750Mobile: 0412 586 899Phone Number: 07 4954 6563Fax Number: 07 4954 6581Email: [email protected]

Company Name: CQ Tec ServicesContact Name: Kim Asher or Grant SuthersAddress: 32 Alexander Street, NORTH ROCKHAMPTON QLD 4701Phone Number: 07 4926 1222Fax Number: 07 4926 4440Email: [email protected]: www.cqtec.com.au

APPROVED SERVICE AGENTS

28/10/2014

QLD

Page 3: Melag Steriliser Warranty Terms & Conditions (October 2014) · Contact Name: Sean Mehegan Address: Factory 10, 21 Barry Street, BAYSWATER VIC 3153 Mobile: 0417 255 355 Phone Number:

Company Name: Bill Brown Sterilizer Testing & RepairsContact Name: Bill Brown (Service), Lyn Brown (Accounts) Address: 4 Nelson Street, BUNDABERG QLD 4670Mobile: 0421 826 477Phone Number: 07 4151 5618Email: [email protected]

Company Name: ABLE ServicesContact Name: Damian RoweAddress: 4/16 Dividend Street, MANSFIELD QLD 4122Mobile: 0419 686 872Phone Number: 07 3349 2555Fax Number: 07 3349 3455Email: [email protected]

Company Name: Infection Control SolutionsContact Name: Mark BechleyAddress: 22 Jindavee Crescent, SLACKS CREEK QLD 4127Mobile: 0402 376 730Customer Service: 1300 365 637Email: [email protected]

Company Name: Dental Equipment Maintenance (also covers northern NSW)Contact Name: Norman PalmerAddress: 11 Tipuana Drive, ELANORA QLD 4221Mobile: 0411 408 258Email: [email protected]

Company Name: BK Med & DentContact Name: Kel JensenAddress: PO Box 240, SANCTUARY COVE QLD 4212Mobile: 0419 434 600Phone Number: 07 5502 6848Email: [email protected]

Company Name: Dental DepotContact Name: Shane BrannAddress: 6/43 Sandgate Road, ALBION QLD 4010Phone Number: 07 3862 6288Email: [email protected]

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APPROVED SERVICE AGENTSQLD

28/10/2014

Page 4: Melag Steriliser Warranty Terms & Conditions (October 2014) · Contact Name: Sean Mehegan Address: Factory 10, 21 Barry Street, BAYSWATER VIC 3153 Mobile: 0417 255 355 Phone Number:

Company Name: Device Technologies Australia/BiomedexContact Name: Ian Hopkins (Technical Manager - Melag)Address: 8/25 Frenchs Forest Road, FRENCHS FOREST NSW 2086Mobile: 0488 622 033Fax Number: 1800 605 517Email: [email protected] Address www.device.com.auCustomer Service: 1800 429 551

Company Name: High Technology Control (HTC Medical)Contact Name: Ashley LoweAddress: 8 Stuart Street, PADSTOW NSW 2211Mobile: 0411 619 618Phone Number: 02 9771 4088 - Service & Installation BookingsEmail: [email protected]: www.hightech.com.au

Company Name: Dental Equipment Maintenance (covers northern NSW)Contact Name: Norman PalmerMobile: 0411 408 258Address: 37 Tipuana Drive, ELANORA QLD 4221Email: [email protected]

Company Name: PresiDentalContact Name: Scott DonoghueAddress: 11/311 Hillsborough Road, WARNERS BAY NSW 2282Phone Number: 1800 773 743 Email: [email protected]

Company Name: G & L BryantContact Name: Ben HargravesAddress: 49 Saltwater Crescent, CORINDI BEACH NSW 2456Mobile: 0418 657 203

Company Name: ASEContact Name: Dave BarwickAddress: Electronic Worshop, RSB, Building 46, Australian National University, ACTON ACT 0200Mobile: 0412 720 890 Email: [email protected]

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APPROVED SERVICE AGENTSNSW & ACT

28/10/2014

Page 5: Melag Steriliser Warranty Terms & Conditions (October 2014) · Contact Name: Sean Mehegan Address: Factory 10, 21 Barry Street, BAYSWATER VIC 3153 Mobile: 0417 255 355 Phone Number:

Company Name: Select Medical TechnologiesContact Name: Sean MeheganAddress: Factory 10, 21 Barry Street, BAYSWATER VIC 3153Mobile: 0417 255 355Phone Number: 03 9720 7055Fax Number: 03 9720 7066Email: [email protected]

Company Name: Dentec (North Geelong)Contact Name: Greg WilliamsAddress: 177 Station Street, NORTH SHORE VIC 3214Phone Number: 1800 243 234Fax Number: 03 5275 8770Email: [email protected]: www.dentecaus.com.au

Company Name: Advanced InstrumentsContact Name: David DeseiraAddress: 2 Ashley Court, RESEARCH VIC 3095Mobile: 0418 106 333Phone Number: 03 9437 2737Email: [email protected]

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APPROVED SERVICE AGENTSVIC

28/10/2014

Page 6: Melag Steriliser Warranty Terms & Conditions (October 2014) · Contact Name: Sean Mehegan Address: Factory 10, 21 Barry Street, BAYSWATER VIC 3153 Mobile: 0417 255 355 Phone Number:

Company Name: Medisure (High-Tech Systems)Contact Name: Ben VandermoerAddress: 30 Wongabeena Drive, SURREY DOWNS SA 5126Mobile: 0412 679 666Phone Number: 08 8289 4255Fax Number: 08 8251 1403Email: [email protected]: www.medisure.net.au

Company Name: Relmain P/LContact Name: Scott O’DonoghueAddress: 8 Dutton Court, DRIVER NT 0830Mobile: 0409 089 114Email: [email protected]

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APPROVED SERVICE AGENTSSA & NT

28/10/2014

Page 7: Melag Steriliser Warranty Terms & Conditions (October 2014) · Contact Name: Sean Mehegan Address: Factory 10, 21 Barry Street, BAYSWATER VIC 3153 Mobile: 0417 255 355 Phone Number:

Company Name: IBESContact Name: Jeremy MartinAddress: 19 Elmsfield Road, MIDVALE WA 6056Phone Number: 08 9274 5755Fax Number: 08 9250 2138Email: [email protected]: www.ibes.net.au

Company Name: MedelectContact Name: Greg SauntMobile: 0418 447 564Address: 4/611 Hay Street, JOLIMONT WA 6014Phone Number: 08 9381 8484Fax Number: 08 9381 8441Email: [email protected]: www.medelect.com.au

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APPROVED SERVICE AGENTSWA

28/10/2014

Page 8: Melag Steriliser Warranty Terms & Conditions (October 2014) · Contact Name: Sean Mehegan Address: Factory 10, 21 Barry Street, BAYSWATER VIC 3153 Mobile: 0417 255 355 Phone Number:

Company Name: White & McAlister (Contractors) P/LContact Name: Andrew LawAddress: 46-48 Letitia Street, NORTH HOBART TAS 7000Mobile: 0417 137 881Phone Number: 03 6234 7011Fax Number: 03 6234 4583Email [email protected]: www.wmca.com.au

Company Name: K-TEK Medical & Dental Equipment ServiceContact Name: Kevin JohnstonAddress: Firville, 11 Kindred Road, FORTH TAS 7310Mobile: 0408 538 835Phone Number: 03 6429 3383Email [email protected]

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APPROVED SERVICE AGENTSTAS

28/10/2014