Curriculum Vitae Melissa Lee Volschenk Employment History

2016

Melissa-lee 4/10/2016

Personal Information

Name : Melissa Lee

Surname : Volschenk

Address : 15 Candlewood Road

Weltevredenpark

Roodepoort

Cellphone : 074 512 5013

Email : melissavolschenk15@gmail.com

Identification Number : 900528 0104 084

Nationality : South African

Gender : Female

Marital Status : Married

Dependents : 2

Health : Excellent, no health issues

Smoker : Non-Smoker

Drivers licence : Yes + Own car

Criminal Record : None

(No objection to a check)

Education

Highest qualification : Matric

Date completed : 2010

Education continued...

High School : Damelin Eden Randburg

Subjects : English HG, Afrikaans HG,

Mathematical Literacy HG,

Life Orientation SG,

Business Studies HG,

Computer Applications Technology HG,

Hospitality Studies HG

Awards : Half colours for rugby and Beach

Volleyball

Certificates : Placement Partner Certificate of

training – 2015

First Aid Level 1 Certified - 2016

Employment History

Name of company : Blue Pencil Consulting (Pty) Ltd

Period : April 2015 – Present

Position : Administrator, Junior Researcher &

Sap Training Co-ordinator

(R15 370 p/m + GAP Cover &

Life & disability cover & 13th Cheque)

Employment history continued...

Duties

Overview:

The administrator will oversee daily office administration as well basic resourcing

responsibilities. Provide administration support and assistance to our internal

clients, projects & SAP Training Schedule.

Purpose:

• Data processing- updating company records and documents.

• Filing and scanning maintenance- responsible for maintaining all office filing

as well as uploading these documents onto the system.

• Basic Administration - Scheduling appointments, email and telephone

correspondence, filing, scanning, recording and updating schedules and

database.

• Supporting Manager in their daily roles and responsibilities.

• Training Schedule - Co-ordinate and run the Training side of the business

• Ad Hoc functions - Relating to internal functions and responsibilities.

PRIMARY FUNCTION

Key performance areas:

Resourcing:

• Load new requests on placement partner

• Advertise spec’s in relevant areas – BPC website, LinkedIn, Careers 24

• Pull placement partner reports relevant to the spec

• Source and screen responses that you have received

• Candidate liaison via the database and Placement Partner

• Conducting screening interviews on the candidates that may be suitable

• Building, managing and maintaining existing and new consultant

relationships

• Ensuring systems, policies and procedures are strictly adhered to

• Submit CV’s to Manager, with the candidate expected rate and availability.

• Update Placement partner with candidate interaction

• Pre-interview prep for candidates

• Post interview follow up with candidates

• Update placement partner with all interview feedback

• Negate unsuccessful candidates

• Ensure Terms and Conditions are complied with

• Networking on a daily basis with Consultants

• Build networks to source passive candidates

• Ad Hoc Resourcing functions, Tenders and internal queries

• Obtain updated CV’s for all permanent staff on a quarterly basis and upload

to placement partner.

Administration and Contract Management:

• Save all relevant documentation sent by my Manger onto the server - client

or candidate.

• Have all client documentation signed and saved by the appropriate BU

Managers.

• File all the original documentation in the correct order.

• Once received the consultant contract, complete a client sign off sheet,

schedule update and contract and rates spreadsheet.

• Scan completed contracted to the server and return completed contract to

the Consultant.

• Once consultant is onsite, follow up with Resource Consultant/Internal Client

if there will an extension on the contract and follow up on any outstanding or

incorrect invoices sent by the consultants or clients. Monthly report to be

given to Manager.

• If there is no extension, prepare a notice of conclusion and send to

Consultant.

• Notify Shared Services and Accounts of the last day of consultant for VIP and

timelive.

• Ad Hoc Administration and Internal functions and internal events.

Training Co-ordination & Administration

• Receive confirmed dates for SAP training Consultants on a yearly basis from

SAP South Africa & Other Clients.

• Update Training Calendar Schedule & distribute to relevant parties.

• Update contract & Rates spreadsheet for the SAP Training Consultants.

• Complete Schedule update form.

• Email Schedule update to all relevant parties.

• Receiving of SAP course cost requests.

• Log onto SAP online store to retrieve the info using the search bar by typing

in the course code.

• Choose either Classroom or E-Learning options depending on the client’s

needs.

• Email course pricing & dates back to relevant person/client.

• Meet with Training Manager once a week at the office or at SAP in

Woodmead to go over the Training Schedule to add, update or remove

courses from the Schedule.

• Arrange suitable Trainers to assist our clients with Training based out of the

country.

• Ensure Trainer Onboarding Documents are received and correct, then

approve.

• Follow up with client with regards to travel arrangements for the relevant

Trainer/s & ensure it is sent at least 3-4 working days in advance of travel to

ensure we have enough time to order the forex.

• Once all travel confirmations/booking have been received, I send it on to the

trainer/consultant as well as print copies and put them in a travel folder for

them to take copies along on their travels.

• Touch base with Trainer to confirm that everything has run smoothly and

that their students arrived on the first day for training and the remaining

days after that.

• Follow up with SAP South Africa/Relevant client with regards to PO’s for the

duration of each Trainers course/s for billing purposes.

• Follow up with SAP & other clients to see what courses will be going ahead

and which are cancelled.

• If a course/s were cancelled then I notify all relevant parties and update the

Training Schedule Calendar accordingly.

• Filing of all paperwork in their relevant files.

• Enrol clients/persons/staff for SAP Courses or Certifications & complete all

the admin behind it.

Adhoc PA Function (Not remunerated for):

I have been doing PA work very often on an adhoc basis without extra

remuneration.

My duties were as follows:

PA to 2 Directors – Samantha Snyman & Pippa Foster

Coordinating office décor renovations

Shopping for groceries and furniture items when required

Assisting with the coordination and set up of board meetings

Minute taking

Director appointment scheduling

Buying of lunch for the directors & my manager

Employment history continued...

Sourcing quotations for events, catering, office equipment, office furniture,

facilities (Plumbing problems, bee control etc)

Staff travel arrangements, accommodation for and car hire

Sub-management of facilities staff

Arranging of the companies monthly employee birthday/ farewell / welcome

celebrations or Friday drinks

Assisting in planning and running of company corporate events and

conferences

Ensuring all facilities are in good working order and to solve any facilities

issues that may arise

Assisting facilities staff with putting in any leave they may require and

ensuring the procedure is adhered to

Purchasing of facilities equipment

SKILLS, COMPETENCIES & ATTRIBUTES:

Computer literate: MS Office, Excel

• Ability to work independently with minimal supervision

• Strong sense of judgment

• Reliability

• High level of Integrity

• Ability to use own initiative

• Self-motivated

• Deadline driven

• Proactive & innovative approach to problem solving

• Attention to detail, meticulous and thorough

• Good interpersonal skills and credibility in dealing with senior staff,

colleagues, clients and candidates

• Work well under pressure

• Team player

• Computer literate

• Eager to learn

Reference : Samantha de Jong

Senior Business and Resourcing Administrator

(Who I report into directly)

082 552 3865

Francois Aspeling

SAP Training Manager

082 665 3694

Character Reference : Arlene Velloen

HR Manager

011 484 5364

Imke van Eeden

E-learning Project Manager

083 327 8299

Berti Vosloo

Accounts assistant & Administrator

011 484 5364

Reason for leaving : I was served a letter of possible

retrenchment on the 22nd March 2016

and had to take voluntary

retrenchment

Name of company : Advantage Air Africa

(Germiston)

Period : August 2014 – March 2015

Position : Internal sales & Administration

(R11 000.00 p/m full time)

Duties : Processing of all customers Purchase

orders, placing all custom orders into

production, on occasion ordering of

items for stock, following up on the

progress of orders that are being

manufactured on a daily basis,

informing customers of any delays

on their orders or of stock shortages,

quotations on stock items as well as

items to be manufactured, customer

service and complaints, taking clients

calls for queries, telephonic pricing

and information. Serving of walk in

customers & taking payment via cash

or card. Following up with customers

on their collection of orders when they

don’t stick to schedule. Queries on the

delivery of goods to customers.

Communication to customers via email

Document control or delivery docs,

purchase orders, proof of payments,

and emails. Working on the

Australian based program called

Triumph. Ordering of sheet metal from

external suppliers. Checking of the

financial status of customers accounts.

Invoicing as and when needed.

Product knowledge & any other adhoc

duties as and when required.

Reason for leaving : Travelling distance was too great after

they moved areas in Dec 2014

Reference : Abri Henning

General Manager

082 320 6214

Suraya Hossein

Operations manager in our

manufacturing section

083 235 5441

Name of company : Air Conditioning Services

Period : June 2014 – August 2014

Position : Personal Admin Assistant

(3 Month Temp Position)

R7000.00 p/m half day

Duties : Calling suppliers for pricing on spares,

emailing and faxing of quotes to

customers, compiling schedules on

Excel for financial year end, sourcing

of supplies from varies suppliers,

compiling a list of companies that

could possibly generate new business,

checking which clients have or have

not paid their invoices up to date,

filing of payment remittances, job

cards, invoices, quotes and bank

statements, do internet banking

transfers on the owners behalf for

suppliers and staff, arranging

collection of parts from the supplier,

capturing of paid invoices into

Quickbooks, answering calls and any

adhoc duties required.

Reason for leaving : My temp position has been completed

Reference : Lee Dunning

HR & Payroll administrator

0833459621

Name of company : Air Technology Services

Period : September 2013 – November 2013

Position : Service & maintenance co-ordinator

(R7,500.00 p/m)

Duties : Log client call outs via telephone or

email, dispatch technicians, opening of

new jobs on pastel, manage my

technicians job cards, capturing of job

cards onto pastel evolution, compiling

of technicians weekly timesheets onto

excel for their salaries to be paid,

calling suppliers for pricing on spares,

quotations on excel, emailing and

faxing of quotes to customers,

processing of quotation authorisations,

placing of orders with supplier on

pastel then notifying our driver to

collect the order, closing of jobs for

costing and invoicing, authorization of

invoices, printing of service schedules,

arranging services with customers,

opening of new services onto pastel

(evolution) Doing goods received

vouchers, giving petrol slips to the

technicians, Sorting out of all queries

related to my service team, listing of

all Incomplete jobs and give feedback,

on-line customer systems, cni jobs

that aren’t chargeable, correcting of

service schedules, return to supplier

vouchers and taking on my colleagues

work whenever she is away while

doing mine, handling queries or

complaints.

Reason for leaving : I decided to pursue better job

opportunities.

Reference : Billy Pollock

Owner/Director

011 473 1224

Name of Company : Air Conditioning Services

Period : January 2013 – 15 September 2013

Position : Personal Admin Assistant

(R6000.00p/m)

Duties : Replying to general customer email

queries or complaints, filing of the

following: customer invoices, company

bank statements, receipts both

personal and for company, supplier

invoices and Job cards.

Arranging appointments for new and

existing customers, receiving and

making of phone calls on my boss’s

behalf, basic pastel such as: supplier

and customer tax invoices, cash book.

Monthly excel statements for

customers, surveys of air conditioning

equipment, Organization of files,

stationary, diary, the boss’s desk and

personal items.

Reason for leaving : I found better job opportunities

Reference : Yvette Thompson

Sole owner

0837925212

From January 2009 – October 2009 I did not work.

From June 2007 – December 2008 I travelled to 3 countries for a long

holiday and to seek working opportunities for my future.

Name of company : Manhattan Nightclub

Period : November 2009 – May 2010

(Has changed ownership since)

Position : Part-Time Shooter/Promotion girl

Duties : Promoting and selling of alcoholic

beverages, Live entertainment and

attracting new customers

Reason for leaving : I decided to concentrate on the

last 6 months of my schooling

career

Reference : Luke/Guy/Lyle

Tel . 011 803 7085

January 2011 – October 2012 I did not work.

Name of company : Chinese Kitchen

Period : April 2006 – June 2007

(Restaurant has since changed

ownership)

Position : Part-Time Waitress/Cashier

Duties : Taking food and drink orders from

all seated patrons and walk in clients,

handling of the money and helping

cash up at the end of each night

Reason for leaving : I went overseas to seek working

opportunities

Reference : Dorethy/David (surname unknown)

Tel. 011 958 2668

Name of company : Cedar Bakery

Period : June 2004 – December 2004

Position : Sales clerk and Customer service

Duties : Serving customers by packaging their

baked goods, taking cake and or

pastry orders, taking payment and

stocking of pastry tables and cake

fridges

Reason for leaving : Minimum wage

Reference : Business closed down