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MEMBER PORTAL TUTORIAL

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MEMBER PORTAL TUTORIAL

1AIA VitalityMemberPortal

1.1 New Member Activation 1.1.1 Email Activation > For New AIA @MyService Member > For Existing AIA @MyService Member 1.1.2 Manual Activation

1.2 Forgot Username and/or Password1.3 A Brief Overview

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1.1.1 New Member Activation Email ActivationFor New AIA @MyService Member

1 Log in to AIA @MyService

Enter YourUser ID(Your NRIC/passport number is your User ID)

Example: NRIC – 890813 99 9135 (Exclude ‘-’ when you input the User ID)

Click the ‘Login here!’ link in the Welcome Email from AIA Vitality Malaysia.

Click here to login

Create YourPasswordand answer3 security questions.

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New Member Activation

Pre-Registrationis Successful !Click NEXT .

Email ActivationFor New AIA @MyService Member

Enter the AIA Vitality Member PortalClick on the

AIA Vitality button.

Only for first time log in to the AIA Vitality Member Portal.

Agree to theTerms & Conditions

Click here to understand theterms & conditions

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New Member Activation

AIA VitalityMember Portal

Email ActivationFor New AIA @MyService Member

You’ve successfully logged onto the ‘AIA Vitality Member Portal’!

For repeat visits, you may log in via www.aiavitality.com.my

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New Member Activation

1 Log in to AIA @MyService

Email ActivationFor Existing AIA @MyService Member

Click here to log in via AIA @MyService.

Alternatively,

you may go to www.aiavitality.com.my

Then click Log in .

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Key in Your Username& PasswordThen click LOGIN .

New Member Activation Email ActivationFor Existing AIA @MyService Member

Only for first time log in to the AIA Vitality Member Portal.

Agree to theTerms & Conditions

Click here to understand theterms & conditions

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New Member Activation Email ActivationFor Existing AIA @MyService Member

AIA VitalityMember PortalYou’ve successfully logged onto the ‘AIA Vitality Member Portal’!

For repeat visits, you may log in via www.aiavitality.com.my

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Click I AGREE to proceed to

the registration form.

Manual Activation

1 Log in to AIA @MyServicevia www.aia.net.my/MyService

Then click REGISTER .

Agree to theTerms & Conditions

1.1.2

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CompleteRegistration FormFill in the your details,

then click NEXT .

Manual Activation

Enter the AIA Vitality Member Portal

Click here to understand theterms & conditions

Agree to theTerms & Conditions

ScrollDown

Click on the

AIA Vitality button.

Only for first time log in to the AIA Vitality Member Portal.

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Manual Activation

AIA VitalityMember PortalYou’ve successfully logged onto the ‘AIA Vitality Member Portal’!

For repeat visits, you may log in via www.aiavitality.com.my

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via www.aia.net.my/MyService Then click ‘Self Reset Password/User ID’

Forgot Username and/or Password

Then click‘Self Reset Password/User ID’

Complete the customer verification questions.

Then click NEXT .

A temporary password will be sent to your email. Log in again at www.aia.net.my/MyService with your user ID and temporary password to complete the process.

1

1.2

CustomerVerification

Log in to AIA @MyService

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1.3 A Brief Overview

Member PortalPage Navigator

ScrollDown

You can access the respective content in this bar. Downloadable

Member Guide

Your AIA Vitality Age will be displayed here after you complete the AIA Vitality Health Review.

This is a summary of your AIA Vitality points and AIA Vitality status.

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A Brief Overview

Member PortalPage Navigator

ScrollDown

A brief view of your points statement.

Personal Health Goals are recommended after you complete the AIA Vitality Health Review.

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Member PortalPage Navigator

ScrollDown

Get recommendations here on activities you can do to earn points.

This is a snapshot of activities you have completed. Take note of activities which you can repeat within the same year to earn additional points.

A Brief Overview

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Member PortalPage Navigator

ScrollDown

Get to know which AIA Vitality partner is able to help you on your health journey.

Click here to purchase or to make enquiry.

A Brief Overview

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Member PortalPage Navigator

ScrollDown

Get to know your member benefits here.

Click here to know more or make a purchase.

A Brief Overview

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Member PortalPage Navigator

ScrollDown

Download the AIA Vitality Malaysia mobile app to access your AIA Vitality account wherever you go.

You may contact us for help and enquiries.

A Brief Overview

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Get official information about the programme.

Access tools and information about activities which can help you know your health.

Access tools and information about activities which can help you improve your health.

Get details about and access your member rewards.

View and manage your AIA Vitality points and status.

Engage in challenges to earn additional AIA Vitality points. Add friends to challenge each other.

Access free wellness tools to help you in your journey to better health.

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A Brief Overview Main navigation bar & dropdown menus