Membership Exco Presentation

21 October 2009

Are you going to finish strong…

Membership Exco Feedback

Membership Exco Feedback1. One Loyalty Programme

• Cost – R54 000 p/m = R648 000• Live 1 November 2009

2. Composition of committees, branch, divisional, national• We ensured that rules align the structures in division network

with national representation.

3. Mandate• We finalised our mandate

Membership Exco Feedback4. Fees and categories of membership

4.1 Ordinary Membership / Main membership

No Category Qty Members Income

11

1 x voteMembership fee R260

1829 R6 000 000 (Individuals)

22 – 30

1 x voteMembership fee R260

1001R2 800 000 (897 Individuals)R1 500 000 (104 corporate)

330 +

votes accordinglyMembership fee – income band

37

R2 300 000 (19 individuals)18 x (additional individuals fall into this

category but will be handled separately)

@ R260 per individual member@ corporate fees will remain the same in the interim

Membership Exco Feedback4. Fees and categories of membership (continued)

4.2 Affiliated Membership (@ R45 per affiliate member – no votes)

It was decided that we should proceed with Affiliated membership. The purpose of Affiliated membership was originally to provide opportunities to employees who will eventually take over the business. Members will be encouraged to bring staff onto the affiliate membership which will include the following benefits:

• Funeral plan• One Loyalty• Training (vital) once sorted out with the industry stakeholders.• If all other members are on group scheme they can also join.(compulsory)

It will be critical once the above has been approved to communicate to the branches and divisions in detail.

Membership Exco Feedback5. Roadshows

• Communication priority over roadshows, although very important.• Roadshows must be in conjunction with FSB where-ever possible.

6. Member fears • (also the reps of corporates, see attached that can be summarized)• Real threats (conflict on interest/fees vs commissions/NHR/NSR)• Over regulation (churning/site visits/new exams)• Over charged (dr’s vs brokers / 2 x health fees / exams)• Assumptions (stats)• Underestimate representation as part of economy culminating into

FSB presentation and directive

7. Member Application Process• Needs to be finalized, but FSB process should be aligned

Membership Exco Feedback8. Branch of the year

• Process put in place and done by 14th October• Being announced evening of 22nd October• We acknowledged that appropriate prices should accompany

9. BOD Election Process• 31,55% voted• 6 spoilt votes• 4 received late

Membership Exco Feedback

Friday vs Monday

10. Group Schemes• Some problem areas that need to be managed• Decide to act against members that misuses the scheme

We keep alignment with Bluestream results as well as FIA strategy as far as possible. The Divisional meeting after the Exco meeting serves to

be positive and necessary. Lots of work still unidentified.