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BCGEU and DiverseCity Community Resources Society {03/2019) Pagel

1.

MEMORANDUM OF AGREEMENT #:1 Re: Local issues

Between DlverseCfty Community Resources Society , Represented by

Community Social Services Employers' Association (CSSEA) And·

B. C. Government and Service Employees' Union (BCGEU}

Seasonal Employees

SeasQnal Employees are employees employed in a. Program that Is subject to scheduled seasonal periods of closure (Example- program operates September 1 to Jun~ 30 and is closed for the months of July and

·August).

Article 13 (Layoff and Recall} will not·apply:to seasonal closures. However, affected employees will be provided notification of the temporary layoff. In the. event that that Program does not continue the following season, Article 13 (Layoff and Recall} will apply. · ·

During seasonal closures employees shall have the following optjons:.

(a) placement on the casual list-by order of seniority

(b) accumulated paid banks not Including sick leave {l :e. seasonal employees can choose to opt to use their banl<ed days for seasonal closures,) · ·

(c) sched':Jie annual vacation by request to employer

(d) accept a temporary layoff with a right of return to his/her former position· at the· end of the seasonal closure

Employees who elect options (a) and/or (b) or {c) above shall have access to benefit plan coverage consistent with the terms ofthe collective agreement. Employees who elect option (d) above shall be responsible for all benefi~ plan premium costs effective the first d.av of the month following the date of layoff If they wish to retain cov~rages. Payments for benefits must be made tq the payroll department monthly In advance. In the event an employee ele~s to terminate benefit plan coverage during a temporary layqff the employee will be eligible for reinstatement of benefits effective the first

· date on which e.mployment resumes. ·

2. Definition of Program/Workstte

14~2(e} 16.4 18.2 24.1(c)

The pr,ograms are:

Additional Hours Sharing of Overtime Vacation Preference Job Posting

• Employment Services • Children's Programs · · •. Refugee and Specialized Programs

Program will apply Program will apply Program will apply Program will apply

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BCGEU and DlverseCity Cc;~mmunity Resources Society (03/2019)

• Counselling Services • Language Programs • Settlement and Community Programs

. • Administration • Interpretation and ~ranslatlon • Finance

3. Article 14.2(a)-Hours of Work

Page2

Regular fulHime hour& for employees are 35 hours per week, or equivalent based on 7 hours per day, exduslve of meal breaks.

4. -Article 14.2 {b){3) an~ (4}- Hours of Werle/ Article 15.4- Split Shifts

Shifts of between two {2} and four (4} hours may be scheduled for Instructional classes (e.g. group workshops, sessions, and/or training) and child care services related to h1structional classes and special

· events In whlqh the Agency participates In, and/or organlz.es .. ·

Employees performing the duties noted above may work two separate blocl<s ·of time within a slngl13 worl< day In accordance with articles 15.4 -Split Shi~.

5. Article 24.1( d) (new)- Job Posting~

·The parties to this agreement recognize that within some programs·the Agency must maintain the capacity to offer clients and the community diversity with regard to those ·delivering client services. on this basis It will be appropriate in some programs to hire part-tlme employees who offer the diversity tp meet the needs of the clients_.

6. Article 26.2- Paydays

Employees shall be paid blweelcly on Friday by direct deposit.

7. Article 30,3- Casual Call-In Procedu_res

·(a) Casual Employee lists will be maintained for e.ach program.

(b) Quallfied ~mployees who have Indicated their availability shaH be called In order of seniority.

(c) If a block of shifts {2 or more shifts up to 2 weeks} becomes available for LINe employees, the Manger, or designate will call these shifts out In .bl.ocks, These shifts will be called out according to Article 14.2 (parHime then casual employees).

(d) The staffing person Is not obligated to contact more than' two {2) contact numbers or emails per employee. For the purposes of this article, any electronic message.equipment wlll.be deemed to be "no answer", ·and not a refusal by the staffing person. All calls will be recorded In the logbool<. ·

{e) All calls or em ails must be recorded In a logbool<. The logboo~ shall show:

• The time and date of the calls or emalls

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BCGEU and DlverseCity Community Resources Society {03/2.019) PageS

• The employee being called or emalled • Th~ shift they are being off~ red • Whether the emp_loyee accepts or refuses, or does not respond to the calls or emalls; and • The signature of the person calling or emailing

The Employer will provide a list of acronyms to be used In recording the logbook.

(f) Shifts that need to be filled within twenty-four (24) hours will be filled in order of seniority using the following procedures:

(i) . if there is no answer or it is busy,_ then immediately redial to rule out a misdial;

(II) if there Is ~till no answer or It Is busy1 then proceed t9 the next a~railable employee on the list.

· (Ill) Employees returning a call within five (5) minutes will receive the shift if senior.

(g) Shifts that need to be filled outside of the twenty-four (24) hours wfll be filled In order of seniority using the following procedures: ·

(i) If there Is no answer or It Is busy1 then immediately re'dial to rule out a misdial;

(if)

(Ill}

Walt 30 minutes;

Redial the same employee;

(iv) If there Is still no answer or It is bu'sy, then proceed to the next avallabl~ employee on · the list

(h) If a casual employee refuses to accept a shift for which they have stated their ava)lablllty_ and It is for reasons of Injury, llfness1 serious family emergency, or other bona tide reasons1 then it will not be considered a refusal of a shift.

(I) If a casual employee refuses to work on six (6) occasions within' a six {6) month period, they wlll be placed at the bottom of the call-In Jist for the remainder ofthe caiHn period. At the b~glnnlng 'of the next call·ln period, the employee will be placed In the appropriate place on the seniority ca!Hn list.

U) The Employer will send a letter via registered mall to casual employees who have not worked any shifts for 6 months to deterrnlne If the casual employees wr:mt to remain employed. Casual employees who have not worl<ed any shifts for 9 months will be deemed to have resigned.

(I<) Casual employees will provide their availability to the Employer. by the seventh {7th) of each nionth for the follt?wing calendar month. When the seventh (7th) falls on a weekend, avallabll1ty is · due the Friday before the weel<end.

(I) .. Casual employees may change their availability without penalty, prior to accepting a shift, by contactJng the Employer as soo~ as possible with any change. In availability. Casual employees. may select those program areas in which they wish to work1 lndlcatlng this on the.avallabllityform. . . . (m) Casual employees who are attending school may apply to the Employer to have their avatlabillty covered .under student status; Student status Is defined as a casual el'l)ployee who rs not currently. required to meet the minimum availability requirements as agreed to !n thls Local Issues agreement if they are currently enrolled and attending an educational program. School registration documentation may be required to grant student status.

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( . ' BCGEU and OlverseCitv Communltv Resources Society (03/2.019} Page 4

8. Job Sharing

The Labour Management Committee will explore the feaslb!llty of job sharing arrangements·ahd make recommendations to their respective principals.

9. Retention and Recruitment

Where a documented recruitment/retention problem arises within a specific program the increment steps for the classification may be waived by mutual agree~ent with the union . . The hiril)g _rate of pay for a new employee will not be higher than the rat~ of pay for an existing employee In the same classiflcat~on with similar work experience, training and education.

10. Terms of the Agreement

This Memorandum of Agreement is intended to form part of the Aprll1, 2014 to March 31, 2019 Collective Agreement and Is without prejudice or precedent to the bargaining of any subsequent agreement.

SIGNED ON BEHALF OF THE

ASSOCIATION OF UNIONS:

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SIGNED ON BEHALF OF CSSEA:

. ') l'tl:: . ~ DATED THJS t:JL DAY OF_-=---o.,._=-=-___,;;;_..=..;....-t-?'"'----'' 2016

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