Mentorship: How to build an effective Mentorship Program to Increase Employee Engagement and Propel Business GoalsANGIE VINCENZO, DIRECTOR OF MENTORSHIP PROGRAMS &SHAWN MINTZ, PRESIDENT MENTORCITYWEST TORONTO CHAPTER OF THE HRPANOVEMBER 8TH, 2017 WEBINAR

Overview

1

Why mentorship programs are critical for your organization's success in changing times

2

-How to create an effective mentorship plan tied to your organizational goals and objectives.

3

-How to foster support for the plan at every level of the organization though selling the program to organizational leaders

4

-About leading technologies that can support excellence in mentorship and enable your program to thrive

5

-How to develop a mentoring culture by incorporating mentorship into your orientation program and performance review programs

Why mentoring programs are important to your organization’s success in changing times

Mentoring Characteristics

Mentoring characteristics: Relationship crosses job

boundaries- takes place outside a line of manager-employee relationship, agreed upon between the mentor and the mentee

A meeting between two people who have an equal willingness to share and learn

Is career focused or focuses on professional development that may be outside a mentee’s area of work

Relationship is personal- a mentor provides both professional and person support

Relationship may be initiated by a mentor or created by the organization

Mentoring Mentoring- a partnership with both parties

play equal roles in the relationship Both mentoring and coaching are

tools that help individuals and organizations reach their potential. Though related, they are not the same. A mentor may coach, but a coach is not a mentor. Mentoring is about relationships while coaching is functional. There are some important differences between the two:

Mentoring is usually part of a development plan and forms a part of a longer-term professional path, to open doors, share experiences and widen networks. It is less “defined” that the outcomes specified for coaching.

Coaching is usually an intervention designed to assess and improve a particular area (often performance related) and concentrates on specific goals with clear outcomes.

Business needs for

mentoring

Increases employee engagement

Decreases employee turnover

Transfers knowledge

Develops employees competencies and leadership abilities

Onboards employees

Assists with career development

Succession planning

Diversity and inclusion

Why it works 75% of executives point to mentoring as playing a key

role in their success. (ATD) Mentors and mentees were promoted five to six times

more often than those not in a mentoring program (Gartner)

72% increase in staff retention rates for mentees and 69% for mentors (Gartner 2006)

Managerial productivity increased by 88% when mentoring was involved, versus only a 24% increase with training alone (ATD)

38% of young people and 47% of boomers wished their employers provided more mentoring (Decima Poll, 2011)

Creating an

effective mentoring

program

Identify business case and how to track results

Embed into culture

Have program ambassadors and staff resources

Define participants

Two communication plans

Match making

Orientation / training sessions

Incentives and recognition

Add some structure to your program

Selling mentoring to senior management

Present current business issue that can be solved through mentoring High employee turnover rates within the first year

Identify how the ROI can be measured Cost savings of retaining employees and not

onboarding a new employee Discuss investment required such as staff resources and

mentoring software Staff members time and the mentoring software cost

may be less than the costs of an employee leaving, recruiting a new employee and onboarding them

Benefits of using mentoring software

Saves time and money as employees can self-select their own mentor vs. using an excel spread sheet to manually match participants

Provides employees with structure, resources, tools and reminders throughout their mentoring relationship

Collect analytics about employees (e.g. strengths, areas of development, languages, etc.)

Track the progress of mentoring relationships (e.g. goals set and achieved, mentoring agreements, program evaluations, etc.)

Onboarding employees with mentoring

Fast track the onboarding process by connecting mentees to a mentor who can: Discuss the work place culture

Provide insights on moving initiatives forward

Make introductions to help new employees develop their internal network

Answer questions and concerns

Trouble shoot any issues that the new employees are facing

Creates a greater bond and loyalty to the organization

Helps employees to thrive in their new role at a quicker rate

How MentorCity Works

Mentorship Culture Aligned with Performance Metrics

Embed into Mission, Vision & Strategy Linked to business operational goals both short

and long term Tangible metrics that meet organizational

objectives Learning and Growth- adapt to change, cross

cultural learning, inclusive, diversity, ensure adequate skills and motivation

West Toronto HRPA

Mentorship-How it works

The goals of the West Toronto HRPA Mentorship program are to

Create a community of practice within the Chapter

Facilitate better access to profiling current members of the chapter’s skills and abilities

Help to build stronger sense of HR community partners

Help change behaviours by bridging the gap between personal views and workplace perspectives

Share perspectives by presenting views at Chapter meetings that represent individual, group and broader cultural viewpoints

West Toronto HRPA

Mentorship-How it works

The goals of the West Toronto HRPA Mentorship program are to

Create a community of practice within the Chapter

Facilitate better access to profiling current members of the chapter’s skills and abilities

Help to build stronger sense of HR community partners

Help change behaviours by bridging the gap between personal views and workplace perspectives

Share perspectives by presenting views at Chapter meetings that represent individual, group and broader cultural viewpoints

“”

Let’s do this together!”

March 7th, 2018 @the Weston Golf

& Country ClubContact MentorshipDirector@hrpwt.com to get mentorship working for you!