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LEARN User Instructions 1_12_09.doc 1

Mercury University LEARN

Logging in for the first time

1. Go to http://mercuryuniversity.com 2. Enter in your new style Tech ID (Example – 123456). Look at your latest Annual

Training Certificate. Note: The older alpha numeric tech I.D. numbers (WI1234) will not work in LEARN.

3. The default password is ‘student’

4. Click on “Login” 5. You will need to change the default password by typing in your old password,

then the new password twice. 6. Hit ‘Apply Changes’

7. You should see that your password was successfully changed. 8. Click on ‘Login’

9. Log in again using your new password


10. Enter in a security question. This will allow you to retrieve your password should you forget it


11. Update your “Regional Settings” under the Personal tab.

• Local and Time Zone

i. Language ID – English, French and Spanish languages are available.

ii. Time Zone ID – Displays schedules in your time zone or local time at the school. (Example: If you are attending an 8am class at a school in the Eastern Time Zone and you select Central Time Zone. The class start time will be displayed as 7am.)

1. CST (Central Standard Tome) 2. EST (Eastern Standard Time) 3. MST (Mountain Standard Time) 4. PRT (Atlantic Standard Time) 5. PST (Pacific Standard Time)

• Update the Local Format Options – use drop down arrow for options i. Date Pattern ID:

ii. Time Pattern ID: iii. Integer Pattern ID: iv. Decimal Pattern ID: v. Currency Pattern ID:

vi. Percentage Pattern ID:


12. Update your user profile under the personal tab profile

• Employment and Account Information

• Confirm and correct your name as necessary. • Contact Information

• Confirm and correct information as necessary. IMPORTANT: You must enter an e-mail address to receive course enrollment and completion information as identified under Notification Settings.

• Notification Settings o Used if you wish to receive e-mail confirmation of:

Additions to your learning plan Modifications to your learining plan Items removed from your learining plan.

Your supervisor and Mercury University can add items into your learning plan. These items are always displayed each time you log into the LEARN system or your can request e-mail notifications.


Home Page

Header Explanation

1. Click here on any screen to return to the Mercury LEARN home page 2. Click on Search to type a keyword to locate specific information 3. Type keyword into dialog box. 4. System information is available by clicking on the Help link 5. Menu bar helps you navigate between:

• Personal - The Personal menu provides you with tools you need to manage your Profile and Regional Settings and check on your Order Status.

• Learning - The Learning menu contains tools that you will access frequently, the most important of which is the Learning Plan. The Learning Plan allows you to access your assigned online learning or register for instructor-led courses.

• Career - The Career menu functionality is not available at this time. • Catalog - The Catalog contains Mercury University’s course catalog and all

the learning items which you have access to. You can browse, by Subject Area, use the Simple or Advanced Searches to find what you are looking for and self assign learning. Course availability and price will vary according to your ATF status.

• Reports - Mercury University LEARN offers nine standard reports. You can run reports about your own learning and learning needs. If you are a supervisor you can run reports about your employees.


Home Page Details

1. Alerts – Alerts appear on your home page to notify you of overdue learning.

Click the alert link for additional information. 2. Catalog – Click here to browse the Mercury University catalog by subject area. 3. Learning Plan – Displays information of your assigned and past due learning. 4. Curriculum Status – Displays any curriculum that has been assigned to you. 5. Help – Displays information specific to page you are currently on.


Learning The learning page is the easiest way to view your training path.

1. Click Learning on Menu Bar, then learning on links below. 2. Title – Click the item title to view the course description and course details. 3. Type – Indicates if an item is instructor-led classroom course, online course or a

document. 4. Required By – Date training is due to be complete. Past Due date will appear in

orange. 5. Status – Shows current registration status.

a. Must be registered – an items that you have not yet enrolled in. b. Enrolled – an item with a scheduled offering (class you are enrolled in). c. Available – an online course you are ready to launch. d. In progress – an online course already launched but not completed. e. Prerequisites not met – your enrollment cannot be completed until you

complete the required courses. Click on the title to open the course item details and look under the prerequisites section for specific information. The required courses and action required will be listed.

6. Action – Use the choices here to register, view a registration or launch an online course. Click appropriate button to start.

7. Remove – If trash can icon in this column you can remove the item from your learning plan.


Course Registration Use Browse Catalog to identify specific location, subject and course you want to complete. Click on the title or school location in the Subject Area Menu to expand the selection to view the details and applicable course fee. IMPORTANT: The LEARN system will automatically charge the dealership account based on the contracted product line(s), Annual Training Fee (ATF) status and current administrative policies. Cancellation, rebooking, walk-in and no show fees remain in effect inside the LEARN system.

1. Click on the title or school location in the Subject Area Menu to expand the selection and course title to view the details.

2. Click on “Register” button


3. Review and confirm your registration. Your supervisor will receive an e-mail notification generated by the LEARN system requesting approval for you to attend the course.

4. Select “Yes” when informed your supervisor will be notified.

5. Your registration will remain in Pending status until your supervisor approves the course.


6. Once approved, your Learning Plan will show Enrolled in the Status column.

7. Click on View Registration to see the detail of the course.


Launching Online Content Once approval is received from your supervisor you can launch the online training using one of two methods.

1. Click on the Title in the Learning Plan on your home page

And under Item Details launch using the “Go to Content” button

2. Under the Learning tab, under learning plan use the “Go to Content” button.


Do not close the On Line Content window

On line content will open in separate window. NOTE: If the course contains video, the video will have a play bar for controlling the movie. The play bar at the bottom of the display (1) area is used to navigate through the video. IMPORTANT: All scenes in the course will advance automatically. The play is used if you need to move backwards, forward or pause and resume. The “X” button can be used to bookmark the location before you close the course. The bookmark allows you to return to the same location when you restart the course. The navigation bar (2) at the bottom of the page is used to navigate through the course


Learning Calendar The learning calendar displays any upcoming training that you are scheduled to attend in a calendar format. You can view this calendar as month by month, week or day.

1. Click the item title to get detail of the scheduled course (including start and end

dates, location and contact information)


Learning History Your learning history shows a summary list of all the courses you have completed.

1. You can filter the information by item type, completion status and date range by

using the filter selections at the top of the page or by clicking on the column titles in the header of the table.

2. You can review course content and print specific course certificates using the buttons in the action column. • Note: Specific course certificates are not available at this time. • Mercury University will continue to send out annual training certificates

yearly. • Reviewing online content is determined by dealer purchase status. The review

content button is present if you have launched and closed a course at least once.

Career The Career menu functionality is not available at this time.


Browse Catalog You can use the Browse Catalog menu to register for Mercury University courses using three methods.

1. Use the “Browse Catalog” option to search by your role and training topic. 2. Use the “Simple Search” option if you know part of the title or description of an

item. 3. Use the “Advanced Catalog Search” if you know the course number or other

information. 4. Click on the triangle next to the course of interest in the Subject Area, to expand

the menu. Then click on the Location of interest and Topic Area to view the available courses(s).

5. Click on the action button on the right hand side to add it to your Learning Plan.


Reports There are nine standard reports you can run.

1. Select the appropriate report from the list

2. Fill in the required information and select “Run report”


3. Report will open up in another screen for review or printing as necessary.


Curriculums There are two types of curriculums in the LEARN System. First, there are curriculums that YOU choose when you want to become certified, such as; Outboard Certified, MerCruiser Sterndrive Certified, or MerCruiser Inboard Certified. Second, there are curriculums that are “Automatically” assigned to you (by the LEARN System), once you become certified. These curriculums are named differently based on the year that your certification expires. For example, if you were Outboard Certified in the school year 2006/2007, you will be automatically assigned a curriculum that is designed to inform and allow you to “Maintain” your two year certification. It would be called; “Maintain Outboard Certified - Expires June 2009”. Self-Assigned Curriculums 1. Go to the “Catalog” area and perform a “Simple Catalog Search”.

2. For example, type in the word “Sterndrive” and make sure that you only have the checkbox for “Curriculum” checked. Press the “Search” button. Here you can press the “Self-Assign Curriculum” button for the “MerCruiser Sterndrive Certified Curriculum”.


3. You can do the same to search for an Outboard Certified curriculum. Just search on the word “Outboard” and then Self-Assign the curriculum.

4. To see where you stand in regards to the completion of the specific curriculum items, you need to look at the curriculum in the Learning section, under the “Curriculum Status” area. In this example, the MerCruiser Sterndrive Certified Curriculum is visible. Notice that there is a “Trash Can” symbol over on the right hand side, so that you could delete this curriculum if you decide that you don’t want to get MerCruiser Sterndrive Certified. If the curriculum was assigned by your supervisor, the Trash Can will not be visible, and the only one who’s can remove the curriculum are the supervisor or a Mercury University Admin. 5. To view the status of the items in the curriculum, click on the blue text in the table.


6. The curriculum now opens up and you can see the items that you have completed and the items that you still need to do. Notice the completion dates and the little green stars that appear in the table. You will notice that there are two parts to the curriculum. The top portion of the table shows the 9 Required Items and the portion on the bottom part of the screen shows 2 Items that come from a Requirement Pool of Electives. You need to click on the triangle symbol to expand the list in order to see all of the items that you can choose from.


Maintain Curriculums (Automatically Assigned) 1. Here is a curriculum that will normally be assigned automatically by the LEARN System. In this example, the curriculum was self-assigned by the user. You can see this in the area that’s labeled; “Assigned By”. For those who have this curriculum automatically assigned, it will say “System”, instead of “User”. 2. Click on the blue text which says; “Maintain Outboard Certified – Expires June 2009” in the table to see the 2 Requirement Pools that you’ll be able to choose from. Remember, to maintain your certification, you need to choose one Instructor-Led (ILT) course that is product-line-specific (i.e. Outboard or MerCruiser) and one item from a pool of “Electives”.

3. Notice that there are two Requirement Pools where you will have to choose one from each pool. This example shows “0 of 1 Items Complete” for each pool.


4. Click on the triangle symbol in front of the pool to expand it and see all of the items that you can choose from. In this example, the pool of Instructor-Led (ILT) items has been expanded and you can navigate through them to find the course and/or location where you want to attend. The “Elective Pool” in the view below is not expanded. Click on the triangle symbol to expand and collapse it as needed, to see all of the items available. You click on the “Action Button” over on the right hand side to add the item to your learning plan. It’s important to note that the Pools of Items are different depending on the specific Certification that you’re trying to maintain (Outboard or MerCruiser).


NOTE: There are some occasions where the view on the status page of the curriculum will display a Green Checkmark. This checkmark DOES NOT necessarily mean that the Maintain Curriculum is complete. It just means that one of the items in the requirement pool was completed sometime in user’s history. It may have been several years earlier. Remember, the requirements to maintain certification must be done in the two-year period starting after June 30th of the school year that you became certified, and every two years moving forward. For example, if the user attended an OptiMax II course in January of 2006 and then became Outboard Certified in April of 2007, then the OptiMax II course that was taken in 2006 does not count towards the Maintain Curriculum. The Green Checkmark on the folder icon is visible due to the OptiMax II in 2006.

Expand the curriculum to see the two “Requirement Pools”. Inside the Maintain Curriculum you can see the current status of the required item. You can determine the curriculum status by the “Required By” date column and the “Status” field. In this example, they both say 6/29/2009 and 0 of 1 Items Complete. This means that you need to complete one item from each pool by 6/29/2009 or your certification will expire on June 30th.

mercury university learn - mercury marine · pdf filemercury university learn ... english,...

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