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Methodological questions in Methodological questions in human-computer interaction human-computer interaction looking for ways to analyse referenciation looking for ways to analyse referenciation between people and chatterbots between people and chatterbots Centro Federal de Educação Tecnológica da Paraíba Centro Federal de Educação Tecnológica da Paraíba Núcleo de Aprendizagem Virtual Núcleo de Aprendizagem Virtual Lafayette B. Melo Lafayette B. Melo

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Page 1: Methodological questions in human- computer interaction looking for ways to analyse referenciation between people and chatterbots Centro Federal de Educação

Methodological questions in human-Methodological questions in human-computer interactioncomputer interaction

looking for ways to analyse referenciation between people looking for ways to analyse referenciation between people and chatterbotsand chatterbots

Centro Federal de Educação Tecnológica da ParaíbaCentro Federal de Educação Tecnológica da Paraíba

Núcleo de Aprendizagem VirtualNúcleo de Aprendizagem Virtual

Lafayette B. MeloLafayette B. Melo

Page 2: Methodological questions in human- computer interaction looking for ways to analyse referenciation between people and chatterbots Centro Federal de Educação

Lafayette B. Melo – CEFET-PB - 2

Topics

1. What are chatterbots2. What is referenciation3. Other researchs4. Analysing interactions between humans and chatterbots5. Conclusions

Page 3: Methodological questions in human- computer interaction looking for ways to analyse referenciation between people and chatterbots Centro Federal de Educação

Lafayette B. Melo – CEFET-PB - 3

1. What are chatterbots

• Programs on the Internet that interact with people, simulating a conversation as they were people too

Page 4: Methodological questions in human- computer interaction looking for ways to analyse referenciation between people and chatterbots Centro Federal de Educação

Lafayette B. Melo – CEFET-PB - 4

Page 5: Methodological questions in human- computer interaction looking for ways to analyse referenciation between people and chatterbots Centro Federal de Educação

Lafayette B. Melo – CEFET-PB - 5

Page 6: Methodological questions in human- computer interaction looking for ways to analyse referenciation between people and chatterbots Centro Federal de Educação

Lafayette B. Melo – CEFET-PB - 6

2. What is referenciation

• Reference + Action

• A situated process

• Ex.:• Classifications• Pronouns• Deitic expressions (this, that, those, here,

there)

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Lafayette B. Melo – CEFET-PB - 7

3. Other researchs

• “The Psychology of referenciation in man-machine dialogue”, Jean VIVIER

Page 8: Methodological questions in human- computer interaction looking for ways to analyse referenciation between people and chatterbots Centro Federal de Educação

Lafayette B. Melo – CEFET-PB - 8

4. Analysing interactions between humans and chatterbots

Page 9: Methodological questions in human- computer interaction looking for ways to analyse referenciation between people and chatterbots Centro Federal de Educação

Lafayette B. Melo – CEFET-PB - 9

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Lafayette B. Melo – CEFET-PB - 10

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Lafayette B. Melo – CEFET-PB - 11

5. Conclusions

• Some sofisticated programs developed through Artificial Intelligence techniques can be worse to answer than simple programs

• More interdisciplinary studies should be done to understand better both human language and projects in computer science