metlife pres (2)
TRANSCRIPT
My Internship
Experience
By: Chandlor Lyles
• Boston, MA• INROADS Intern• Rising Junior at Worcester
Polytechnic Institute (WPI)• Major: Management Engineering• Concentration: Mechanical
Engineering (ME)• Fun Fact: I studied abroad in
Morocco, Africa
Introduction
My Org ChartBarry MorphisVice President
Janice Jensen Manager
Operations & Talent Development
Vincent RichardsProject leader
Hayley O’DonnellProject Leader
Janet Collinsworth Project Consultant
Kali Brower Project Consultant
Chandlor Lyles INROADS Intern
Retail P&C Field ServicesOperations & Talent Development
Implement training
initiatives supporting the training
strategy
Liaison to Learning &
Development and project
management of training initiatives
Manage PCS
Mentor Program
Expense management
PCS DLM, on and off-
boarding, real
estate, signage, business
continuity
Manage projects that
support sales
associate efficiencies
Liaison to ARC to
assist with call
issues/trends
Projects• Access to Group Systems for Sales New Hires
- MetLife Identity Manager- Gist/Eligibility
• Business Continuity – Employee Contact Information - MetLife Home Directory (Reach Me)- Information Update
National Sales School (NSS)• Preparation/Logistics • Post-NSS Materials
- Agent Evaluations- Mock Agent Evaluation
Goal Setting
• Business Writing- 3 E-Learning Courses
• Presentation Skills- Practice, Practice, Practice
• Time Management- One People Place (OPP)
Successes• Asking Questions• Eagerness to take on new challenges• Note Taking • Great Attitude• Working well with others
“There should always be room for improvements..”
What I have learned• The Insurance Industry
- MetLife Company/Family
• Time & Dedication• Patience
- IT Help Desk- Network Connectivity
• Connecticut Learning Summit- Baby Boomers- Millennials
• Saturday Workshops • Lunch & Learns
Take Away• WPI Microsoft Outlook• Time Management (writing down tasks)• Take on more Leadership Roles • Networking
• Barry Morphis• Janice Jensen• Hayley O’Donnell• My Entire Team• Adriana Briones• Kevon Ganga• Titus Her
• INROADS Alum• Meisha Moore• INROADS Interns• Tara Jaramillo• Bill Ruthrauff• SharePoint Team • Field Sales Administration
Questions