Metro Partnership

Clackamas Education Service District, Multnomah Education Service District, Northwest Regional Education

Service District, and Portland Public Schools

Metro Partnership Purpose

• Provide network and Internet access for its members

• Develop joint information technology investments which yield improved services at reduced cost

• Create group leverage on vendor services through coordinated and aggregated purchasing

Metro Partnership Structure

• Two standing committees– Executive Committee– Technical Committee

Documents

• Partnership Agreements– Intergovernmental agreement (IGA) between

partners (financial arrangement)– Service level agreement (SLA) between

partners– Governance agreement – Network peering agreement

Documents (cont.)

• Internet service agreements– Verio Internet Access Agreement– Verio Service Order– Service Disruption Clause– Verio SLA

• Maintenance Agreements– Qwest network management services

agreement– Qwest network management services appendix

Documents (cont.)

• Processes– Critical support process flowchart– Non-critical support process flowchart– Critical notification process

• Forms– Outage request form– Post-outage report form– Issue register form

Documents

• Miscellaneous– Technical implementation task list– Technical implementation Gantt chart– Architectural drawings– E-rate letter of agency (year 7 draft)

Issues to Resolve/Complete– Equipment redundancy– Circuit redundancy– Cost breakdown/TCO– Documents currently in draft – Pittock rack space agreement

Questions?