Technology is pivotal to a MGA’s success… Whatever stage in life.

Phil Race, Chief Sales & Marketing Officer, Xuber

• The Regulation & Compliance Storm

• Changing Demographics

• Power from Data

• MGA Evolution

&

Welcome to Xuber

Does compliancedrive a need for

improved technology

You know this?

Growth

Phase

M&A

Investment

s

Regulation

Issues

Technology

Solutions

DECLINING RATES

EXCESS OF CAPITAL

MGAs OFFER LOW COST GO-TO-MARKET

CARRIER / BROKER CONSOLIDATION

PRODUCT & GEOGRAPHIC EXPANSION

PRIVATE EQUITY TO FUND ACQUSITIONS

INSURANCE ACT – AUGUST 2016

SOLVENCY II – PILLAR 3

REPORTING STANDARDS FOR CARRIER & MGA

REDUCED COST, IMPROVED REPORTING, SPEED TO MARKET

NEW TECHNOLOGY PLATFORMS

PARNERSHIPS BECOME REFERENCES

NEW

LAUNCHES

NEW

MODELS

ACQUISITION

S

INSURERS

VERTICALISIN

G

“The granularity & quantity of

information represents a

considerable challenge”

Capital Requirement

Governance & Supervision

Reporting

INITIATIVES

:

M&A

Restructuring

Fair presentation of clauses

between insurers and clients

IMPACTComplex sub-coverholder agreements

Insurers may look to pass on credit risk

Increasing frequency of audits

Technology used to aid reporting requirements

Policies will be scrutinised by brokers

One touch data capture

Centralised administration and non-competitive services

Delegated authority initiatives

The impact on MGAs

Compliance is driving the need to manage:

Disclosure

Control

Information sets

Audit

Responsibilities

Regulation is forcing the need to evidence:

Document management

Processes

And all with the aim of:

Transparency

Compliance

The Implications

Does client demand drive

technology improvements

The Panacea Pitch! Perhaps?

Customers Top PrioritiesNothing has changed

But Everything Has Changed

30 : 1

79%

25%Online vs

physical

Will use online

insurance

Real-time

personalised

pricing

70%Healthcare

providers investing

in technology

The Consumer JourneyRequires digitally remastered applications

PWC Banana Skins Report 2015

One Approach

Consumers Have Found

Their Voice

A consumer expects to contact you anytime, anywhere, any way…

…and for you to know who they are when they do

So what?Conclusions

Expectations of

clients are exploding

Need to support

the drive for ‘Amazon

like’ service?

Paper, spreadsheet

& email isn’t

good enough!

Welcome to Xuber

Does the need for

better analysis drive

need for improved

technology

?

Big Data … But What’s the BIG Deal?

Data Mastery Spectrum Overview, 2012

Celent

Welcome to Xuber

Can technology evolve with the evolving MGA

?

The evolution of a MGA?

How can infrastructure / systems evolve?

• Availability of shared platforms

• Availability of new commercial models

• Availability of Software as a Service solutions

• Innovation from suppliers

It’s a journey

Make Sure…

Build for day 1

Protect agility

Cultivate flexibility

Avoid legacy

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