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    MGM 3123

    HUMAN RESOURCES

    Group Member:

    EX02945 Bakhita Binti Amir

    EX02948 Flora Binti Amit

    EX02985 Norayuni Binti Pauzi

    EX03004 Zulaikha Binti Mokhtar

    - Managing Recruitment and Selection

    Process

    - Managing Performance

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    December 15, 2014 2

    SapuraKencana Petroleum Berhad (SapuraKencana) is

    one of the world's largest integrated oil and gas

    services and solutions provider. The Group's principalbusiness include providing end-to-end solutions and

    services to the upstream petroleum industry, and

    covers activities such as installation of offshore

    pipelines and structures, fabrication of offshore

    structures, accommodation and support

    vessels, drilling vessels, hook-up and commissioning,topside maintenance services, underwater

    services, offshore geotechnical and geophysical

    services, project management, diving services,

    offshore support services, infrastructure and

    specialized steel fabrication works.

    With a workforce of over 12,000 people, the Group's

    global presence can be seen in over 20 countries

    ranging from Malaysia and China to Australia, Middle

    East, America, Brazil and beyond.

    Background Company

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    December 15, 2014 3

    Head of the Recruitment & Selecting

    Siti Raudah bt Ahmad

    Senior Manager for Performance

    Management

    En. Azmi Ajman

    Respondent

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    December 15, 2014 4

    Recruitment and Selection Process

    Determine

    Labor

    supply

    Based on

    workload

    HOD Budget

    Co.Future

    Plan

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    December 15, 2014 5

    Recruitment and Selection Process

    Forecast

    labor

    demand

    Requirement

    of the Dept.

    HOD

    Budget

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    December 15, 2014 6

    Recruitment and Selection Process

    Planning based on necessity of

    the dept. itself.

    Define the problem to decide &take necessary action.

    Transfer the staff to others dept.

    or subsidiaries.

    Labor

    Surplus

    Refer to departmental budget.

    Hired more labor.

    HODLabor

    Shortage

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    December 15, 2014 7

    Recruitment Sources

    Recruitment and Selection Process

    InternalSourcesInternal advertisement:

    Via Email, Friends and

    Family.

    SL1M Program

    ExternalSourcesSKPB Website

    Job Street

    LinkedIn

    Private Equipment(FreeLance)

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    December 15, 2014 8

    Advantages Internal & External Sources

    Recruitment and Selection Process

    Internal

    Received candidates referral from the staff.

    Knowing quite long time.

    Trust worthy.

    Get idea from the staff.

    Understand the work culture

    Cost saving

    Privacy. Carrier Path

    External

    Requested by the HOD.

    Fresh graduate.

    CGPA, Participant in CC, communication

    skills, how they carry themselves.

    Different background & company.

    New idea & Innovation.

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    December 15, 2014 9

    Selection Process

    Recruitment and Selection Process

    Call the

    candidates.

    Offer letter.

    3rdPhase

    HOD will select

    the potentialcandidates.

    Backgroundcheck

    Compare the

    candidates

    demand vs.HOD budget.

    2ndPhase

    Pre-Screening

    resume process

    Compare

    Initial Phone

    Interview

    Shortlist 10-5

    Re-Shortlist Call for

    Interview

    1st Phase

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    December 15, 2014 10

    The Effectiveness Methods & Selection Tools

    Recruitment and Selection Process

    Method

    Depends on Position

    Based on Position that Offer

    HOD Specify

    Selection Tools

    Applications Forms/Resume

    Communication Skills especially English

    InterviewIQ Test

    Structure & Unstructured and behavioral questions.

    Pre-Employment Testing

    Medical Test After 3rdPhase.

    Contract position.

    Reference Checks/ Background Checks

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    December 15, 2014 11

    Process of Performance

    Management

    Performance

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    December 15, 2014 12

    Performance

    Purpose of the Performance

    Help the organization achieve the objective

    Strategic Purpose

    Depends on the information given to make decision for

    salary, bonus promotion.

    Administrative purpose

    Developing skills and knowledge

    Development Purpose

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    December 15, 2014 13

    Employer

    Know the level of employee performance and achievement.

    Advance planning for the next year .

    Employee

    Able to know the strength and the weaknesses and the

    bonuses.

    Planning for training to make sure they have new skills and

    the latest technology Bonus and promotion

    Performance

    BENEFIT

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    December 15, 2014 14

    Method for Measuring

    PerformanceBell Curve Performance Appraisal

    Performance

    Identify top performers

    through the bell curve

    grading .

    Manage lenient andstrict ratings of

    managers through the

    bell curve .

    Identify suitability of

    employees in a job

    position through thebell curve .

    Manage training needs

    through bell curve

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    December 15, 2014 15

    Performance

    Simple Ranking

    1-Not

    perform

    2-

    Satisfactory

    3-Competency

    4-VeryStrong

    5-

    Outstanding

    Mixed Standard Scale

    Behavior

    Method for Measuring Performance

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    December 15, 2014 16

    Project Manager

    HOD

    Client

    Self

    Subordinate

    360 Degree

    Performance

    Appraisal

    Proactive

    Speed

    Customer Focused

    Act for Enterprise

    Mixed -

    Standard

    Scale

    Performance

    Tools for Measuring Performance

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    Comments for Recruitment and

    Selection Process

    Do the

    analyzedataand the

    sourcing

    Improve

    thepractice

    HRmethod

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    The result ofthe Appraisalthat had beenconducted is

    not reliableIts not good to make the

    measurement using thebell curve Because a bell

    curve grading forcesemployees of a company

    to be divided intogroups, it is called theforced ranking system of

    appraisal

    .

    Hornserror

    Political

    Behavior

    Comments for the Performance

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    Recommendations

    HR should analyze back the evaluation process

    Performance evaluations performed more frequently like

    once in every six months than previously that only done in

    December.

    Give informal reward to motivate employee.

    Give a chance to all job grade to be promoted

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    THANK YOU