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MGT 3335-71 Organizational Behavior Summer 2019

Instructor: Juan Gallardo, MBA Class Format: Online Office Location: CC 222A Office Hours: Tuesday 9:00AM – 12:00PM Wednesday 9:00AM – 12:00PM If neither of these times are convenient for you, please feel free to schedule appointment. Office Phone: 806-651-2771 Email: Please use WTClass as your primary agent for communication concerning the course. jgallardo@wtamu.edu - For emergencies only. Social Media: Keep up with the latest happenings of your COB on Facebook and Twitter, connect with us on LinkedIn, and check out COB videos on YouTube. Please note: Before you go any further, please understand this is a writing intensive class. Every paper is graded based on the quality of the ideas and your writing. In total, you will be writing about 15 papers this semester and each one is at least two pages long (including a book report that is at least six pages long). A high level of writing is absolutely expected.

Terms of Use A student's continued enrollment in this course signifies acknowledgment of and agreement with the statements, disclaimers, policies, and procedures outlined within this syllabus and elsewhere in the WTClass environment. This Syllabus is a dynamic document. Elements of the course structure (e.g., dates and topics covered, but not policies) may be changed at the discretion of the professor. WTAMU Paul and Virginia Engler College of Business Mission Statement The mission of the Paul and Virginia Engler College of Business is to provide high quality undergraduate and graduate business education with a global perspective and ethical awareness. We accomplish this through emphasis on excellence in teaching, which is strengthened by faculty scholarship and supported by professional service. Learning Objectives of the WTAMU Paul and Virginia Engler College of Business Programs The Engler College of Business (COB) at West Texas A&M University (WTAMU) seeks to prepare students in the Bachelor of Business Administration (BBA), Master of Business Administration (MBA), Master of Professional Accounting (MPA), and the

Master of Science, Finance and Economics (MSFE) degree programs for careers in business and to foster their professional growth and advancement via key learning goals and objectives. The learning objectives of the Paul and Virginia Engler College of Business are as follows:

Leadership

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Communication

Critical Thinking

Business Integration

Core Business Knowledge

Global Business Environment

Business Ethics and Corporate Governance

Course Description Systematic study of attitudes and actions of people in organizations. Course is designed around the study of individuals, groups and organization environments, and the manner in which they affect and determine behavior in organizations. Course Objectives The purpose of this course is to provide an overview of organizational behavior and effective management skills, as seen from the perspective of the individual, the group, and the organization system. More specifically, you should be able to:

1) Illustrate and explain the theories and concepts related to individual, interpersonal, and group behaviors;

2) Understand how these behaviors may impact managerial and organizational performance and effectiveness;

3) Apply the concepts and theories learned in this class to enhance your skills as a leader or a manager Map from COB Learning Objectives to Specific Course Objectives The College of Business Learning Goals relate to the course objectives for MGT 3335, as students will be tasked to do the following:

1) Students will illustrate and explain the theories and concepts related to individual, interpersonal, and group behaviors (weekly quiz, short papers, assignments, book report);

2) Students will understand how these behaviors may impact managerial and organizational performance and effectiveness (short papers, assignments, book report);

3) Students will apply the concepts and theories learned in this class to enhance your skills as a leader and/or manager

4) Students will demonstrate their knowledge of diversity for effective problem solving via written assignments, book report, and quizzes).

Course Materials (Text, calculator, etc.)

ORGANIZATIONAL BEHAVIOR, 18th Edition Randall Billingsley | Stephen P. Roberts | Timothy A. Judge ISBN-13: 978-0134729664

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It is strongly encouraged that you to purchase the textbook. The WT bookstore should have it in stock. If you live out of town and cannot visit the bookstore in person, you can have the bookstore ship the book to your address. If you decide to buy the textbook on line, please make sure that the ISBN number of the one that you purchase matches the ISBN number provided here. I strongly discourage you from purchasing the international version of this book. The international version does not have all the chapters we will cover this semester. Buy it at your own risk! You ABSOLUTELY need this book for the class and run the risk of failing if you do not have it. Course Grading Policies

Assignment Total possible points

Chapter Quizzes (11 *15) 165

Discussion Posts (11*5) 55

Short Papers (6*30) 180

Book Report 100

Grading

A 450 or Above

B 400 – 449

C 350 - 399

D 300 - 349

F 299 or Below

STUMBLING ON HAPPINESS Daniel Gilbert ISBN: 1-4000-7742-7

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Course Assignments, Examination, and or Project Policies Assessments: There will be one assessment for each chapter. Since we will cover 11 chapters this summer, you are required to take 11 assessments. Each assessment includes 30 multiple-choice questions and each question is worth 0.5 points, which means each assessment is worth 15 points (a total of 165 points for 11 assessments). You can take each assessment twice and the one with the higher score will count towards your final grade. Assessment questions come from the book so please be sure to become familiar with the contents in the chapter. Once you have started an assessment, you have 45 minutes to complete it. If you fail to complete it within 60 minutes, the system will only count the portion that you have completed. There is no make-up assessment. If you fail to complete it in a timely fashion, you will receive zero point. Short Papers: Please refer to the detailed instructions for this assignment that are later in this document. You will write 6 short papers. Each short paper is worth 30 points, which makes a total of 180 points. Each chapter will provide you with at least two articles. Since most modules have two chapters, you will have two to four difference papers to choose from, please CHOOSE ONLY ONE for your paper. Once you have chosen an article, submit it to the appropriate drop box. Discussion Posts: There is one discussion post for each chapter. The posts are in regards to the material covered in the textbook. Each discussion is worth 5 points (55 total points for the semester). A simple one-sentence post will not suffice. You must put thought into your response. Feel free to use the book or any other references to support your point of view. You are also required to comment in at least TWO of your classmates’ response. As you comment on your classmates’ post, please remember to be courteous and professional. Your ideas may not be the same but are equally valuable. Please note the discussion questions are directly from the textbook, therefore, acquiring it should be a priority for this class. Discussion Rubric (5 points in total):

2 points: Well thought response in which students use the book or online sources to answer the

question.

o Please do not forget to cite.

2 points: Some of the questions will ask your point of view; please state why you feel this way.

o Why have you chosen to answer the way you did?

1 point for spelling and grammar. Please proof read before you submit.

o Writing I agree or one sentence on your classmates’ responses is not recommended. You may

not earn full credit if you do. You must encourage discussion and thought through your

comments.

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****Students will lose 1 point if they do not comment on at least two classmates’ responses. Book Report: Your book report is due on July 9th at 11:59PM. The folder with instructions will open on July 1st and the drop box to turn in the assignment will remain open until July 9th. Use your time wisely. Do not wait until the last minute to read the book and write your report. I strongly recommend you read the book prior to the date the drop box opens. This way you can use the time allotted to write your paper. Additional guidelines and submission drop box are in the Lessons tab in a folder labeled Book Report. Extra Credits: Extra credit will be available throughout the course of the semester. Please pay close attention to your WT e-mail. Course Topics - Tentative Calendar of Readings, Topics, and Due Dates Note: All due dates have a deadline of 11:59PM

Chapter Due Date Assignment

1 & 2 June 7 Chapter 1 and 2: Assessments, Discussion Posts, & Short Paper

3 & 4 June 13 Chapters 3 and 4: Assessments, Discussion Posts, & Short Paper

5 & 6 June 19 Chapters 5 and 6: Assessments, Discussion Posts, & Short Paper

7 & 8 June 25 Chapters 7 and 8: Assessments, Discussion Posts, & Short Paper

9 & 10 July 1 Chapters 8 and 10: Assessments, Discussion Posts, & Short Paper

12 July 6 Chapter 12: Assessment, Discussion Post, & Short Paper

July 9 Book Report

Please pay attention to all due dates. There will not be any late work accepted. Additional Course Policies Given the nature of this class, we will cover a lot of material during the six weeks of the course. You must set some time aside during the week to work on the assignments. Absolutely NO LATE work is accepted. Instructions: Short Papers

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Please note that this is a writing component class. Good writing is highly expected. I include a sample paper for your review in the “Sample Papers” folder of WT Class so that you understand the level of writing expected from all students. Please take this assignment seriously. It accounts for 67% of your overall grade. You will not be able to pass this class if you do a poor job on these assignments.

You need the textbook for this assignment. The chapter slides in the WTClass do not include all the information you need in order to complete this assignment.

Please proof read your papers before submission. A poorly-written paper that is filled with grammatical errors and typos will automatically receive a falling grade regardless of the quality of thoughts going into the paper. Be sure to proofread your writing before you submit. Also DO NOT use contraction words such as, haven’t, can’t, won’t, or any other. Avoid using “YOU” in the paper. Points will be deducted if instructions are not followed accordingly.

For all of the six weeks, I will provide some articles that are related to the various topics discussed in either of the chapters that we cover.

Each paper is worth 30 points, making a total of 180 points for this assignment. Please note the following:

1. Use Times New Roman 12-pitch font, double spaced and 1-inch margins all around.

2. Each paper should be at least 2 pages long, but no more than 4.

3. The short paper assignment is due at 11:59 pm on Sunday. No late assignments will be allowed. If you run into any issues and cannot turn in your assignment, please contact me as soon as possible so we can work things out.

4. Please submit your paper to the appropriate submission drop box

5. Please use an attachment to submit your paper. Do not simply paste your paper into the submission box. You will receive a zero if you do not submit your paper as an attachment, no exception. A single submission for each paper per student. Please put your name on the document you submit.

6. You will receive a zero automatically if you are caught plagiarizing from any source, including the textbook and the chosen article. If you use materials directly from other sources (including the textbook and the chosen article), please give them proper credit by citing the source and using quotation marks to acknowledge the quotes you use directly.

Structure: Short Papers Each short paper should include the following four elements described below. Each element should form one independent section: First paragraph:

1. Please use the first paragraph to summarize the chosen article.

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2. Direct quotes from the chosen article should be used VERY sparingly. Points will be deducted if more than one sentence is directly quoted from the article.

3. A summary should cover the main points discussed in the chosen article. Generally speaking, the length of the summary should be proportional to the length of the original article. The general rule of thumb is that a summary should not exceed three quarters of a page, and should be much shorter if you happen to choose a rather short article.

4. A summary is a faithful reflection of the article. Please do not comment on the article in this paragraph. Also, please do not use the word “you” in the summary. To get a better sense of what a good summary should look like, you can visit Google Scholar and read the Abstract of journal publications.

Second paragraph:

1. Please use the second paragraph to discuss how the article relates to specific topics discussed in the textbook. Please describe the section in the textbook the article relates to and then discuss how these two resources are related.

2. The word “related” does not mean “consistent.” What it means is that an article may support, build on, or even contradict a relevant concept described in the textbook.

3. Please be specific in your discussion of the relationship between the article and the content in the textbook. For example, it is insufficient to note the following: “since this article is about emotions and Chapter 4 is also about emotions, so that is how they are related.” You need state clearly how the article corroborates the key concepts or theories in the book.

a. For example, an article to relate to chapter 1 could use the following wording. “The article focuses on the unintended effects of placing too much emphasis on increasing employees’ efficiency thereby resulting in lower customer services and reductions in sales. Chapter 1 presents the various outcome variables of interest to managers and scholars, one of which is productivity. According to the class textbook (p. 31), in order to achieve a high level of productivity, employees need to exhibit both high efficiency and high effectiveness. Although the textbook suggests that both indexes of productivity are needed for organizational success, this article builds on the information by showing that an excessive emphasis on one at the expense of another can lead to undesirous outcomes for organizations.”

4. Typically, every article relates to one or two things in the textbook. One typical mistake that students make is that they try to force a link between an article and the textbook that simply does not make any sense.

5. Please read the synopsis for each article in WTClass. The synopsis provides some important clues in terms of how to link the articles to the book. Ignore the synopsis at your own expense!

Third paragraph:

1. Please use the third paragraph to discuss policy/management ideas in organizations. For example, what specific organizational policies can be enacted/changed based on what you have learned from this article? What type of people are the best fit for the organization in light of what you learn from the article, and most importantly, how would you determine whether the person you intend to hire has the attributes the company seeks? What can organizations do in order to prevent the type of problems

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described in the chosen article from happening or to encourage employees to engage in certain behaviors based on the article?

2. Below is a list of things that you should NOT include in this section: a. State the obvious. Please do not use information/ideas/suggestions directly from the

article/textbook and use them as organizational policy prescriptions b. State that managers need to read this article, frame the paper and put it on the wall, or put it in

their drawer or on their desk c. This article should be used for training (unless you can specify the training programs based

specifically on the article) d. Comment on the article. For example, stating why and how this article is important for

organizations/managers is NOT a policy idea; it is a comment that should NOT be included in this section

Fourth paragraph:

1. Please use the fourth paragraph describe how the article relates to yourself. For example, how is this article consistent with your personal experience, personality, career/life aspirations, or any long/short-term goals or plans? How does the article change the way you think of yourself or the way you interact with other people? What are certain things that you would have done differently based on the content of the article? How can you use this article in your line of work (for example, how can you as an accountant/marketer creatively use the information from the article)?

2. I want to see you in this section. You need to show me who you are in this section in relation to the article you choose. Therefore, you should use a lot of “I” as opposed to “you” in this section of the paper (In other words, do not use the word “you” in the last section of the paper).

3. Below is a list of things you should NOT include in this section: a. State the obvious. Please do not use information/ideas/suggestions directly from the

article/textbook and use them in this section b. State that you would remember this article when you became a manager c. State that you would share this article with other people, or, you would put this article on your

desk and read it over and over again d. Come up with a long list of things to do without justifying why these things are relevant to you

personally Closing Remarks: Short Papers

1. Please do not wait until the last minute to write the paper. It is highly unlikely that you can produce a thoughtfully written paper in an hour or two. Hastily produced papers will lead to inevitable low grades.

2. Each of the four sections of a paper is worth 7.5 points (making a total of 30 points for each paper). Therefore, the four sections of the paper should be approximately equal in length because they are worth about the same number of points. If you turn the paper into a summary, the most points you will receive is 7.5 out of 30 points.

3. Choose an article that speaks to you, as opposed to one that is shortest in length for this assignment.

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WTAMU Paul and Virginia Engler COB Student Code of Ethics Each student enrolled in COB courses accepts personal responsibility to uphold and defend academic integrity

and to promote an atmosphere in which all individuals may flourish. The COB Student Code of Ethics strives to set a standard of honest behavior that reflects well on students, the COB and West Texas A&M University. All students enrolled in business courses are expected to follow the explicit behaviors detailed in the Student Code of Ethics.

Code of Ethics

Do not use notes, texts, solution manuals, or other aids for a quiz or exam without instructor authorization.

Do not copy the work of others and/or allow others to view your answers or copy your work during a quiz, exam, or on homework assignments.

Do not allow other parties to assist in the completion of your quiz, exam, homework, paper, or project when not permitted.

Do not work with other students on projects or assignments without authorization from the course instructor.

Properly cite and specifically credit the source of text, graphic, and web materials in papers, projects, or other assignments.

Do not forge the signature of an instructor, advisor, dean, or another student.

Provide truthful information for class absences when asking faculty for excused absences or for a make-up for a quiz, exam, or homework.

Provide truthful information on your resume including work history, academic performance, leadership activities, and membership in student organizations.

Respect the property, personal rights, and learning environment of all members of the academic community.

Live up to the highest ethical standards in all academic and professional endeavors.

Students violating the Student Code of Ethics will be reported to the Dean’s office and are subject to penalties described in the West Texas A&M University Code of Student Life, which may include suspension from the University. In addition, a violator of the Student Code of Ethics may become ineligible for participation in student organizations sponsored by the COB and for recognition for College academic honors, awards, and scholarships. COB Student Resources Link The COB has developed a Student Resources repository (e.g., APA writing style information, business core reviews, facilities, and other helpful supplements), which can be found on the COB Website. Additionally, WTAMU has developed an Academic Study Skills information site to assist students (e.g., study habits, supplemental instruction, tutoring, writing and math skills), which can be found on the WTAMU Website. For WTAMU Writing Center information (for students needing writing assistance, guidance, and feedback), please visit their website.

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COB Communications Component Students earning a BBA degree must complete at least one course with a communications component as part of the business core requirements. The COB communications component is a requirement in the following courses: ACCT 4373 (Accounting Communications), BUSI 1304 (Business Communication), BUSI 3320 (Digital Collaboration and Communication), BUSI 4333 (Cross-Cultural Issues in Business Communications), BUSI 4350 (Current Issues in Management Communications), BUSI 4375 (Healthcare Communication), BUSI 4380 (Conflict Resolution and Negotiation), BUSI 4382 (Emerging Media Law), CIDM 3320 (Digital Collaboration and Communication), ECON 4370 (Economics of Health Care), FIN 3350 (Personal Financial Planning), FIN 4320 (Investments), FIN 4321 (Portfolio Theory), MGT 3335 (Organizational Behavior), MGT 4380 (Conflict Resolution and Negotiation), or MKT 3342 (Consumer Behavior). Students in a communications component course are explicitly required to demonstrate knowledge of communication skills. Specific objectives may include but are not limited to the following concepts put forth by the National Business Education Association: (1) ability to organize a written and an oral message coherently and effectively, (2) ability to use technology for communication, (3) ability to research a topic, prepare a report, and present the findings to all organizational levels, and (4) ability to demonstrate critical-thinking skills. Specific course requirements and the role of the communications component with respect to student grading policy are at the discretion of the course instructor of record. Student Travel Opportunities In multiple business courses, there may be opportunities for student travel supplemented by student fees. If you have an interest in such opportunities as they become available, please notify a faculty member. Dropping/Repeating the Course Should a student decide to drop the course, it is the student’s responsibility to be aware of the final drop dates and adhere to the WTAMU Add/Drop policy. Any student participating in the course after the WTAMU posted drop date will be considered active and a grade will be administered at the end of the course for that student. Students are charged a fee for any course attempted for a third or subsequent time at WTAMU other than a non-degree credit developmental course or exempted courses. Scholastic Dishonesty It is the responsibility of students and instructors to help maintain scholastic integrity at the University by refusing to participate in or tolerate scholastic dishonesty. Commission of any of the following acts shall constitute scholastic dishonesty. This listing is not exclusive of any other acts that may reasonably be said to constitute scholastic dishonesty: acquiring or providing information for any assigned work or examination from any unauthorized source; informing any person or persons of the contents of any examination prior to the time the examination is given in subsequent sections of the course or as a makeup; plagiarism; submission of a paper or project that is substantially the same for two courses unless expressly authorized by the instructor to do so; submission of a paper or project prepared by another student as your own. You are responsible for being familiar with the University's Academic Integrity Code, as well as the COB Student Code of Ethics listed in this document.

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Academic Integrity All work must be completed individually unless otherwise stated. Commission of any of the following acts shall constitute scholastic dishonesty: acquiring or providing information for any assigned work or examination from any unauthorized source; informing any person or persons of the contents of any examination prior to the time the exam is given in any subsequent sections of the course or as a makeup; plagiarism; submission of a paper or project that is substantially the same for two courses unless expressly authorized by the instructor to do so. For more information, see the Code of Student Life. Viewpoints/External Websites Disclaimer The views expressed in this document, web-based course materials, and/or classroom presentations and discussions are those of the professor and do not necessarily represent the views of West Texas A&M University, its faculty and staff, or its students. Views expressed by students are likewise those of the person making such statements. It is understood and expected that each individual within this course will respect and allow individual difference of opinion. Neither the professor, the COB, nor WTAMU are responsible for the content of external websites discussed in the classroom and/or linked to via online course materials, emails, message boards, or other means. Referred websites are for illustrative purposes only, and are neither warranted nor endorsed by the professor, COB, or WTAMU. Web pages change frequently, as does domain name ownership. While every effort is made to ensure proper referencing, it is possible that students may on occasion find materials to be objectionable for reasons beyond our control. Acceptable Student Behavior Classroom behavior should not interfere with the instructor’s ability to conduct the class or the ability of other students to learn from the instructional program (Code of Student Life). Unacceptable or disruptive behavior will not be tolerated. Students engaging in unacceptable behavior may be instructed to leave the classroom. Inappropriate behavior may result in disciplinary action or referral to the University’s Behavioral Intervention Team. This prohibition applies to all instructional forums, including electronic, classroom, labs, discussion groups, field trips, etc. Technology Requirements All technological requirements for the successful completion of this course are the responsibility of the student, including access to a working computer and or to a device with secure broadband Internet connection, data storage and retrieval, and state-of-the-art security. The student is responsible for all technological problems not related to WTAMU, including but not limited to equipment failures, power outages, and Internet breakdowns. Furthermore, students are responsible for all necessary technical and operational skills for completing this course, and for being familiar with WTClass (the Blackboard Learning System) both in a general sense and in a specific sense as pertaining to this course and any materials stored within. The professor is not responsible for any technical matters related to WTClass. Students must contact WTClass if they have problems accessing and/or using the WTClass environment. Physical or Educational Access - ADA Statement West Texas A&M University seeks to provide reasonable accommodations for all qualified persons with

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disabilities. This University will adhere to all applicable federal, state, and local laws, regulations, and guidelines with respect to providing reasonable accommodations as required to afford equal educational opportunity. It is the student's responsibility to register with Student Disability Services (SDS) and to contact faculty members in a timely fashion to arrange for suitable accommodations. Contact Information: Student Success Center, CC 106; phone 806-651-2335. Title IX Statement West Texas A&M University is committed to providing a learning, working, and living environment that promotes personal integrity, civility, and mutual respect in an environment free of sexual misconduct and discrimination. Title IX makes it clear that violence and harassment based on sex and gender are Civil Rights offenses subject to the same kinds of accountability and the same kinds of support applied to offenses against other protected categories such as race, national origin, etc. Harassment is not acceptable. If you or someone you know has been harassed or assaulted, you can find the appropriate resources

here:

WTAMU Title IX Coordinator Richard Webb – Kilgore Research Center 147, or call 806.651.3199

WTAMU Counseling Services – Classroom Center 116, or call 806.651.2340

WTAMU Police Department – 806.651.2300, or dial 911

24-hour Crisis Hotline – 800.273.8255, or 806.359.6699, or 800.692.4039

Visit the Notalone website For more information, see the Code of Student Life.

WT Attendance Policy for Core Curriculum Classes For the purposes of learning assessment and strategic planning, all students enrolled in Core Curriculum or developmental courses at West Texas A&M University must swipe their Buff Gold cards through the card reader installed in the classroom/lab for each class/lab meeting. Evacuation Statement If you receive notice to evacuate the building, please evacuate promptly but in an orderly manner. Evacuation routes are posted in various locations indicating all exits, outside assemble area, location of fire extinguishers, fire alarm pull stations and emergency telephone numbers (651.5000 or 911). In the event an evacuation is necessary; evacuate immediately do not use elevators; take all personal belongings with you; report to outside assembly area and wait for further information; students needing assistance in the evacuation process should bring this to the attention of the instructor at the beginning of the semester. Copyright All original content in this document, all web-based course materials (be they text, audio, and/or video), and/or classroom presentations are subject to copyright provisions. No distribution without the express written consent of the author. Students are prohibited from selling (or being paid for taking) notes during this course to or by any person or commercial firm without the express written permission of the professor.

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* Syllabus template approved by COB Curriculum Committee May 2018. Annual review of the syllabus is a formal part of the COB continuous improvement process.