mgt501 collection of old papers

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FINALTERM EXAMINATION

FALL 2007

MGT501 - HUMAN RESOURCE MANAGEMENT (Session - 3 )

Marks: 60

Time: 150min

StudentID/LoginID: ______________________________

Student Name: ______________________________

Center Name/Code: ______________________________

Exam Date: Tuesday, March 11, 2008

INSTRUCTIONS Please read the following instructions carefully before attempting any question:

Write your student ID, Name and Centre Name /Code on the question paper as well as on answer sheet; Failure to do so will result in paper cancellation.

All questions are compulsory. This exam consists of 15 Multiple Choice Questions (MCQs) carrying 1 mark each, 5 True/False

Statements carrying 1 mark each, 5 Fill in the Blank Statements carrying 1 mark each, 3 Short Questions carrying 5 marks each and 2 Descriptive Questions carrying 10 marks each.

For each MCQ question, read the choices available carefully and “Encircle” (do not tick mark) one option which you consider is the most suitable answer. Zero marks will be given if more than one option is “Encircled”.

Write only one most suitable answer for fill in the blanks. Zero mark will be given in case of more than one answer.

Cutting and overwriting in objective type questions (MCQs, Fill in the blanks and True/ False) is not allowed; if done so, that particular question will be marked zero.

Attempt all MCQs, True/False and Fill in the blanks on the question paper; no credit will be given to the MCQs, True/False and Fill in the blanks attempted on the answer sheet.

If you believe that some essential piece of information is missing in any of the questions, make an appropriate assumption and use it to solve the question.

While solving your descriptive part on the answer sheet, question numbers must be written in accordance with the number specified for each question in the question paper to avoid any inconvenience.

Writing irrelevant/immoral or cheated material will be severely penalized. This examination is closed book, closed notes and closed neighbors. Use of mobile phones is strictly prohibited; switch off your mobiles if it is in your custody. You may wish to pace yourself with your own watch, but the Supervisor will be the official timekeeper

of the test. Failure to comply with the Supervisor’s directions will result in your exam paper being cancelled. Please

comply with supervisor’s directions to avoid any unpleasant event. Non-compliance with any of the instructions will be dealt severely.

For Teacher's use only Question 1 2 3 4 5 6 7 8 9 10 Total

Marks Question 11 12 13 14 15 16 17 18 19 20

Marks Question 21 22 23 24 25 26 27 28 29 30

Marks Question No: 1 ( Marks: 1 ) - Please choose one If an employer fails to train an employee adequately and an employee subsequently does harm to a third party, the court could find the employer liable for ________. ►

Negligent hiring

►

Discrimination

►

Negligent training

►

Occupational fraud

Question No: 2 ( Marks: 1 ) - Please choose one The process through which someone becomes aware of personal skills, interests, knowledge, motivations; acquires information about opportunities; identifies career goals; and establishes action plans to attain those goals is called _________. ►

Organizational development

►

Career management

►

Career development

►

Career planning

Question No: 3 ( Marks: 1 ) - Please choose one The HRM maintenance function includes which of the following activities? ►

Keeping employees well informed.

►

Working with the local high schools to attract good workers.

►

Screening potential employees before they are interviewed.

►

Retraining productive employees when their skills become obsolete.

Question No: 4 ( Marks: 1 ) - Please choose one When using goal setting in performance management, the goals should be _________. ►

Difficult

►

Challenging

►

Specific

►

All of the given options

Question No: 5 ( Marks: 1 ) - Please choose one According to the Family and Medical Leave Act, eligible employees can take unpaid, job-protected leave for the ________. ►

Care of a child

►

Birth of a child

►

Care of a spouse

►


Question No: 6 ( Marks: 1 ) - Please choose one The systematic exploration of activities within a job is called: ►

Job Analysis

►

Job Design

►

Job Description

►

Job Specification

Question No: 7 ( Marks: 1 ) - Please choose one Who contributes funds to workers’ compensation benefits? ►

Federal government

►

Employers

►

Insurance providers

►

None of the given options

Question No: 8 ( Marks: 1 ) - Please choose one ________ is the salary increase a firm awards to an individual employee based on his or her individual performance. ► Merit pay

►

Variable pay

►

Competency-based pay

►

Piecework

Question No: 9 ( Marks: 1 ) - Please choose one A group of employees who have joined together for the purpose of dealing collectively with their employer is called __________. ►

Shareholders

►

The labor force

►

Competitors

►

Union

Question No: 10 ( Marks: 1 ) - Please choose one All of the following are basic causes of workplace accidents except: ►

Chance occurrences

►

Unsafe conditions

►

Unsafe behavior by employees

►

Weather-related accidents

Question No: 11 ( Marks: 1 ) - Please choose one The _____ form of union security means that the employees who do not belong to the union still must pay union dues because the union’s efforts benefit them all. ►

Closed shop

►

Union shop

►

Agency shop

►

Open shop

Question No: 12 ( Marks: 1 ) - Please choose one Behavioral component of attitude is concerned with __________.

►

Thinking

►

Feeling

►

Doing

►


Question No: 13 ( Marks: 1 ) - Please choose one The purpose of _____ is to encourage employees to adhere to rules and regulations at work. ►

Ethics

►

Norms

►

Discipline

►

Morality

Question No: 14 ( Marks: 1 ) - Please choose one Amongst different types of international managers that a multinational company can employ, home-country nationals are _________. ►

Citizens of the countries where they are working.

►

Non-citizens of the countries in which they are working.

►

Citizens of a country other than the parent or the host country.

►

Citizens of the country in which the multinational company has its headquarters.

Question No: 15 ( Marks: 1 ) - Please choose one A strategy intended to achieve fair employment by urging employers to hire certain groups of people who were discriminated against in the past is called ________ ►

Affirmative action

►

Reverse discrimination

►

Equal Employment Opportunity

►

Fair employment

Question No: 16 ( Marks: 1 ) - Please choose one

Employee counseling actions tend to “fix” behaviors, not the employees. ►

True

►

False

Question No: 17 ( Marks: 1 ) - Please choose one The goal of recruitment is to get as many applicants in the pool as possible. ►

True

►

False

Question No: 18 ( Marks: 1 ) - Please choose one A well designed career development helps manage employee expectations. ►

True

►

False

Question No: 19 ( Marks: 1 ) - Please choose one The first stage of orientation occurs when an employee begins the actual job. ►

True

►

False

Question No: 20 ( Marks: 1 ) - Please choose one If the formal written warnings are provided too late to retrieve an employee’s performance and position at the company, they are useful in court proceedings. ►

True

►

False

Question No: 21 ( Marks: 1 ) Rewards a person receives from the job itself, such as pride in his work, a feeling of accomplishment or being part of a team are known as __________ rewards. Question No: 22 ( Marks: 1 ) Activities concerned with assisting employees to develop up-to-date skills, knowledge and abilities refer to _______________ function of HRM. Question No: 23 ( Marks: 1 )

____________ is a learning experience that seeks a relatively permanent change in individuals that will improve their ability to perform on the job. Question No: 24 ( Marks: 1 ) _____________ are individuals who work in a country in which they are not citizens. Question No: 25 ( Marks: 1 ) OSHA stands for _________. Question No: 26 ( Marks: 5 ) Describe collective bargaining? Identify steps involved in a collective bargaining process. Question No: 27 ( Marks: 5 ) Explain the limitations a human resource manager might have while determining a source of recruitment. Question No: 28 ( Marks: 5 ) Discuss why some rewards are considered membership based. Question No: 29 ( Marks: 10 ) A survey of employers indicated that appraisal schemes are often successful in meeting organizational objectives. How might an organization go about appraising the effectiveness of its own appraisal procedures? Also suggest factors to be identified and monitored through appraisal. Question No: 30 ( Marks: 10 ) According to Herzberg “Dissatisfaction arises from environmental factors while satisfaction can only arise from the job”. Identify and evaluate at least two methods of job design which posses the ability to offer intrinsic rewards to foster(encourage) employee satisfaction.

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MIDTERM EXAMINATION

FALL 2006


Marks: 35

Time: 60min


Student Name: ______________________________

Center Name/Code: ______________________________

Exam Date: Tuesday, December 05, 2006

All questions are compulsory. Question No. 1 to 10 are Multiple Choice Questions (MCQs)- all carrying 1 mark, Question No.

11 to 13 are short questions carrying 5 marks each and Q. No. 14 is descriptive question carrying 10 marks.

You should try to complete objective type questions in 10 minutes in order to give yourself 50 minutes for descriptive and short questions.

You may wish to pace yourself with your own watch, but the Supervisor will be the official timekeeper of the test.

For each MCQ, read the choices available and select the choice which you consider is the correct answer.

Remember not to spend too much time on any one MCQ. Since all MCQs carry equal marks, it is important to manage your time and response the test questions effectively.

Failure to comply with the Supervisor’s directions will result in your test being cancelled. Please comply with supervisor’s directions to avoid any unpleasant event.


Marks Question 11 12 13 14

Marks Question No: 1 ( Marks: 1 ) - Please choose one The basic OB model suggests study of organization at all of the following levels except ►

organization

►

groups

►

individuals

►

shareholders

Question No: 2 ( Marks: 1 ) - Please choose one Taking action in anticipation of environmental changes called ►

corrective action

►

proactive response

►

reactive response

►

none of the given options

Question No: 3 ( Marks: 1 ) - Please choose one The systematic exploration of activities within a job is called ►

job analysis

►

job design

►

job description

►

job specification

Question No: 4 ( Marks: 1 ) - Please choose one All of the individuals and groups that are directly or indirectly affected by an organization decisions are its_______. ►

consumers

►

suppliers

►

stakeholders

►

stock holders

Question No: 5 ( Marks: 1 ) - Please choose one Firms using ________ make an extra effort to hire and promote those in protected groups. ►

ethical hiring practices

►

affirmative actions

►

diversity management

►

network groups

Question No: 6 ( Marks: 1 ) - Please choose one What can be a quick, efficient way of gathering information from a large number of employees? ►

research

►

interview

►

observation

►

questionnaire

Question No: 7 ( Marks: 1 ) - Please choose one Which basic function of management includes setting standards such a sales quotas and quality standards? ►

staffing

►

planning

►

controlling

►

organizing

Question No: 8 ( Marks: 1 ) - Please choose one Periodic reductions in a company's work force to improve its bottom line is often called ►

downsizing

►

decentralization:

►

outsourcing

►

restructuring

Question No: 9 ( Marks: 1 ) - Please choose one A group of employees who have joined together for the purpose of dealing collectively with their employer is known as

►

shareholders

►

the labor force

►

competitors

►

union

Question No: 10 ( Marks: 1 ) - Please choose one Who is in charge of accomplishing the organization’s basic goals? ►

HR executive

►

HR specialist

►

line manager

►

staff manage

Question No: 11 ( Marks: 5 ) Why do you think that Strategic Managers of a company should consult HR Manager in planning process? Question No: 12 ( Marks: 5 ) Differentiate between HR Executives, HR Generalists and HR Specialist. Question No: 13 ( Marks: 5 ) Describe how job analysis permeates all aspects of HRM.

Question No: 14 ( Marks: 10 ) What is the difference between Personnel Management and Human Resource Management? How the concept of today’s Human Resource Management is evolved?

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FINALTERM EXAMINATION

SPRING 2006


Marks: 60

Time: 120min


Student Name: ______________________________

Center Name/Code: ______________________________

Exam Date: Friday, August 18, 2006

INSTRUCTIONS: All questions are compulsory.

This exam consists of 15 Multiple Choice Questions (MCQ’s), 5 True / False Questions, 5 Fill in the

Blanks Questions, 5 Short questions and 2 Descriptive question.

For each MCQ, read the choices available and select the choice which you consider is the correct

answer.

You may wish to pace yourself with your own watch, but the Supervisor will be the official timekeeper

of the test.

Remember not to spend too much time on any one MCQ. Since all MCQ’s carry equal marks, it is

important to manage your time and response to test questions effectively.

Failure to comply with the Supervisor’s directions will result in your test being cancelled. Please comply

with supervisor’s directions to avoid any unpleasant event.


Marks Question 11 12 13 14 15 16 17 18 19 20

Marks Question 21 22 23 24 25 26 27 28 29 30

Marks Question 31 32

Marks

Question No: 1 ( Marks: 1 ) - Please choose one All of the following are the basic principles or conditions that facilitate learning except: ►

Participation

►

Training

►

Transference

►

Feedback

Question No: 2 ( Marks: 1 ) - Please choose one All of the individuals and groups that are directly or indirectly affected by an organization’s decisions are called: ►

Stock holders

►

Consumers

►

Suppliers

►

Stakeholders

Question No: 3 ( Marks: 1 ) - Please choose one The loss of intellectual property that results when competitors lure away key employees is called: ►

Brain Drain

►

Hiring

► Firing

►

Brainstorming

Question No: 4 ( Marks: 1 ) - Please choose one External Environmental factors that affect a firm’s human resources from outside the organization’s boundaries are all except: ►

Economic conditions

►

Legal consideration

►

Society

►

Corporate Culture

Question No: 5 ( Marks: 1 ) - Please choose one Document that provides information regarding the tasks, duties and responsibilities of a job is called: ►

Job Identification.

►

Job Specification.

►

Job Description.

►

Job Evaluation

Question No: 6 ( Marks: 1 ) - Please choose one A formal approach taken by an organization to help people acquire the skills and experiences needed to perform current and future jobs is termed as: ►

Career planning

►

Career paths

►

Dual career path

►

Career development

Question No: 7 ( Marks: 1 ) - Please choose one A process that significantly affects organizational success by having managers and employees work together to set expectations, review results and reward performance is: ►

Performance Management

►

Performance appraisal

►

Decentralization

►

MBO

Question No: 8 ( Marks: 1 ) - Please choose one Applying a valued consequence that increases the likelihood that the person will repeat the behavior that led to it is termed as: ►

Self Management

►

Positive reinforcement

►

Employee’s Assistance Programs

►

Appraisal system


Method in which Raters assign numerical values to specific job components, and the sum of these values provides a quantitative assessment of job’s relative worth is known as: ►

Point method

►

Classification method

►

Ranking method

►

Positive reinforcement

Question No: 10 ( Marks: 1 ) - Please choose one Work arrangement whereby employees are able to remain at home, or otherwise away from the office and perform their work over telephone lines tied to a computer called: ►

Flextime

►

Scanlon plan

►

Telecommuting

►

Autonomy

Question No: 11 ( Marks: 1 ) - Please choose one Managers face following pressing issues that complicate the challenges of motivating their employees except: ►

Work force diversity

►

Organizational restructuring

►

Fewer entry-level employees

►

Reinforcement

Question No: 12 ( Marks: 1 ) - Please choose one A system of retirement benefits that provides benefits like disability insurance, survivor’s benefits and most recently, Medicare is called: ►

Workers’ retirement compensation

►

Employees’ pension

►

Social security

►

Health and security benefits

Question No: 13 ( Marks: 1 ) - Please choose one A formal, systematic process that permits employees to complain about matters affecting them and their work is called: ►

Grievance procedure

►

Collective bargaining

►

Boycotts

►

Arbitration

Question No: 14 ( Marks: 1 ) - Please choose one Alderfer focuses on three needs: ► Physiological, Safety and Ego

►

Expectancy, Instrumentality and Valance

►

Existence, Relatedness and Growth

►

Affiliation, Power and Achievement

Question No: 15 ( Marks: 1 ) - Please choose one Employees seek to join a union because: ►

They are dissatisfied with aspects of their job.

►

Feel a lack of power or influence with management in terms of making changes.

►

All the given options

►

See unionization as a solution to their problems.

Question No: 16 ( Marks: 1 ) - Please choose one Effective training can raise performance, improve morale, and increase an organization's potential. ►

True

►

False

Question No: 17 ( Marks: 1 ) - Please choose one Demographic component consists of a person’s beliefs, opinions, knowledge and information. ►

True

►

False

Question No: 18 ( Marks: 1 ) - Please choose one McGregor’s Theory-X states that under the right circumstances, employees would willingly contribute their ingenuity and their talents for the benefits of the organization. ►

True

►

False

Question No: 19 ( Marks: 1 ) - Please choose one Job rotation involves moving employees to various positions in organization in an effort to expand their skills, knowledge and abilities. ►

True

►

False

Question No: 20 ( Marks: 1 ) - Please choose one Autocratic leaders share the problem with subordinates as a group. ►

True

►

False

Question No: 21 ( Marks: 1 ) ___________are those firms that recognize the critical importance of continuous performance-related training and development and take appropriate action. Question No: 22 ( Marks: 1 ) ___________ is a technique for experimenting with a real-world situation through a mathematical model representing that situation. A model is an abstraction of the real world. Question No: 23 ( Marks: 1 ) ____________ is an employee working in a firm who is not a citizen of the country in which the firm is located but is a citizen of the country in which the organization is headquartered.

Question No: 24 ( Marks: 1 ) _____________are activities that allow people in organizations to achieve goals without going through formal channels. Question No: 25 ( Marks: 1 ) When the evaluator perceives one factor as being of paramount importance and gives a good or bad overall rating to an employee based on this factor is called ______________. Question No: 26 ( Marks: 3 ) How is coaching related to leadership? Question No: 27 ( Marks: 3 ) What is the impact of globalization on HRM regarding personal skills of employees? Question No: 28 ( Marks: 3 ) Describe the role of HR department in Employee Safety and Health Programs. Question No: 29 ( Marks: 3 ) How can we use appraisal as a motivational tool? Question No: 30 ( Marks: 3 ) When is the whistle-blowing justified outside the organization? Question No: 31 ( Marks: 10 ) How could we use job descriptions to drive our recruiting? Question No: 32 ( Marks: 10 ) What are the pros and cons of switching to lump-sum payments as compensation instead of base-pay increases?

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MIDTERM EXAMINATION

FALL 2007


Marks: 40

Time: 120min


Student Name: ______________________________

Center Name/Code: ______________________________

Exam Date: Tuesday, November 27, 2007

Please read the following instructions carefully before attempting any question:

All questions are compulsory. This exam consists of 10 Multiple Choice Questions (MCQs) carrying 1 mark each, 5

True/False Statements carrying 1 mark each, 3 Short Questions carrying 5 marks each and 1 Descriptive Question carrying 10 marks.

For each MCQ question, read the choices available and encircle one which you consider is the most suitable answer. Zero marks will be given if more than one option will be marked.

Attempt all MCQs and True/False on the question paper, no credit will be given to the MCQs or True/False attempted on the answer sheet.

Remember not to spend too much time on any MCQ. Since all MCQs carry equal marks, it is important to manage your time and response to test questions effectively.

Do not ask any questions about the contents of this examination from anyone. If you believe that some essential piece of information is missing, make an appropriate

assumption and use it to solve the problem. This examination is closed book, closed notes, closed neighbors. You may wish to pace yourself with your own watch, but the Supervisor will be the official

timekeeper of the test. Use of mobile phones is strictly prohibited; switch it off if it is in your custody. Failure to comply with the Supervisor’s directions will result in your exam paper being

cancelled. Please comply with supervisor’s directions to avoid any unpleasant event.


Marks Question 11 12 13 14 15 16 17 18 19

Marks Question

Marks Question No: 1 ( Marks: 1 ) - Please choose one

________ is the process of deciding what positions the firm will have to fill. ►

Recruitment.

►

Selection.

►

Personnel planning.

►

Interviewing.

Question No: 2 ( Marks: 1 ) - Please choose one Why do realistic job previews result in lower turnover rates? ►

More committed employees are hired.

►

Fewer job offers are made.

►

Higher salaries are offered.

►

Better benefits are provided.

Question No: 3 ( Marks: 1 ) - Please choose one A learning organization has a competitive advantage over other types of organizations for all of these reasons except: ►

All members take an active role in identifying and solving work-related problems.

►

Information is shared across different functional specialties.

►

Fierce competition lets the best rise to the top.

►

It has the capacity to continuously adapt and change.

Question No: 4 ( Marks: 1 ) - Please choose one Which of the following is a disadvantage of using internal sources of candidates to fill vacant positions? ►

Knowledge of candidates’ strengths and weaknesses.

►

Potential to upset or lose employees who aren’t promoted.

►

High commitment to the company.

►

Reduced training and orientation required.

Question No: 5 ( Marks: 1 ) - Please choose one Which of the following factors is not an acceptable basis for different pay for equal work under the Equal Pay Act of 1963? ►

Gender.

►

Seniority system.

►

Merit pay system.

►

Quality of production.

Question No: 6 ( Marks: 1 ) - Please choose one Information regarding matters such as physical working conditions and work schedule is included in the information about _____ an HR specialist may collect during a job analysis. ►

Work activities

►

Human behaviors

►

Performance standards

►

Job context

Question No: 7 ( Marks: 1 ) - Please choose one Which of the following is a disadvantage of using an executive recruiter? ►

Many contacts in field.

►

Adept at contacting candidates who are not on the job market.

►

Unfamiliar with company perceptions of ideal candidate.

►

Ability to keep identity of firm confidential.

Question No: 8 ( Marks: 1 ) - Please choose one A system used to acquire, store, manipulate, analyze, retrieve and distribute information related to the company's human resources is called a(n) ____________ ►

HRIS.

►

Progressive discipline system.

►

Information System.

►

Contingent workforce system.

Question No: 9 ( Marks: 1 ) - Please choose one Which of these is used to ensure that employees' activities and outcomes are congruent with the organization's objectives? ►

Mission and goal analysis.

►

Performance management.

►

Labor relations.

►

Pay structure and benefits.

Question No: 10 ( Marks: 1 ) - Please choose one Orientation typically includes information on ___________. ►

Employee benefits.

►

Personnel policies.

►

Safety measures.

►

All of the given options.

Question No: 11 ( Marks: 1 ) - Please choose one In small organizations, line managers may carry out all personnel duties without the assistance of a human resource staff. ►

True

►

False

Question No: 12 ( Marks: 1 ) - Please choose one Competency analysis focuses on how the worker meets the job’s objectives or actually accomplishes the work. ►

True

►

False

Question No: 13 ( Marks: 1 ) - Please choose one Contingent workers are paid less than comparable permanent workers.

►

True

►

False

Question No: 14 ( Marks: 1 ) - Please choose one A vision statement is broader and more future-oriented than a mission statement. ►

True

►

False

Question No: 15 ( Marks: 1 ) - Please choose one Job rotation is another term for de-jobbing. ►

True

►

False

Question No: 16 ( Marks: 5 ) Explain how job analysis provides information useful in recruitment, selection, compensation and performance appraisal. Question No: 17 ( Marks: 5 ) Describe the advantages and disadvantages of employee referrals. Question No: 18 ( Marks: 5 ) Employment law increasingly affects the decisions of human resource managers. Name three types of laws and explain the purpose of each one. Question No: 19 ( Marks: 10 ) An organization should follow a "Promote-From-Within-Policy". Do you agree or disagree with this statement? Explain.

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Largest Online Community of VU Students MIDTERM EXAMINATION

SPRING 2006


Marks: 40

Time: 60min


Student Name: ______________________________

Center Name/Code: ______________________________

Exam Date: Tuesday, May 30, 2006

INSTRUCTIONS: All questions are compulsory. Question No. 1 to 10 are Multiple Choice Questions (MCQs) and Question No. 11 to 15 are fill

in the blanks carrying 1 mark each. There are 5 short questions from Question No. 16 to 20 carrying 3 marks each and Q. No. 21 is descriptive question carrying 10 marks.

You should try to complete objective type questions in 10 - 15 minutes in order to give yourself 45 - 50 minutes for descriptive and short questions.

For each MCQ, read the choices available and select the choice which you consider is the correct answer.

For each fill in the blank, read the statement carefully, understand it, recall your knowledge and write the best suitable answer.

You may wish to pace yourself with your own watch, but the Supervisor will be the official timekeeper of the test.

Remember not to spend too much time on any one MCQ. Since all MCQs carry equal marks, it is important to manage your time and response to test questions effectively.

Failure to comply with the Supervisor’s directions will result in your test being cancelled. Please comply with supervisor’s directions to avoid any unpleasant event.


Marks Question 11 12 13 14 15 16 17 18 19 20

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Marks Question 21

Marks Question No: 1 ( Marks: 1 ) - Please choose one A broad picture of the organization at a given future time which a team wishes to pursue is known as: ►

Mission

►

Strategy

►

Policy

►

Vision

Question No: 2 ( Marks: 1 ) - Please choose one The need to specifically and comprehensively define a company’s objectives and line of business which is crucial for its survival is called: ►

Goal

►

Management by objectives

►

Team work

►

Mission

Question No: 3 ( Marks: 1 ) - Please choose one Major human resource activities are: ►

Demand and Supply forecasting

►

Determining human resource requirements

►

Action planning and, monitoring and control

►


Question No: 4 ( Marks: 1 ) - Please choose one A written statement that explains what the job holder does, how it is done, under what conditions it is done and why it is done? Is: ►

Job summary

►

Job analysis

►

Job description

►

Job evaluation

Question No: 5 ( Marks: 1 ) - Please choose one Advantage of internal recruiting source is: ►

People might be promoted to the point where they can not successfully perform the job.

►

Infighting for promotion can negatively affect morale.

►

Inbreeding can stifle new ideas and innovation.

►

Morale and motivation of employees are enhanced.

Question No: 6 ( Marks: 1 ) - Please choose one Career services available on the internet and the World Wide Web are: ►

Tele job posting

►

Internet job posting

►

Online job posting

►


Question No: 7 ( Marks: 1 ) - Please choose one How well a predictor actually predicts the criteria of job success is called: ►

Validity

►

Reliability

►

Objectivity

►

Norms

Question No: 8 ( Marks: 1 ) - Please choose one Part timers, temporaries and independent contractors comprise the fastest growing segment of our economy is called: ►

Outsourcing

►

Contingent workers

►

Job hunters

►

Employee leasing

Question No: 9 ( Marks: 1 ) - Please choose one Teaching the corporate culture and philosophies is

►

Orientation

►

Training

►

Socialization

►

Development

Question No: 10 ( Marks: 1 ) - Please choose one A highly economical, since no additional personnel or facilities are required for training is: ►

Off the job training

►

On-the-job-Training

►

Vestibule training

►


Question No: 11 ( Marks: 1 ) In job analysis the __________________ require job incumbents to record their daily activities. Question No: 12 ( Marks: 1 ) One of the initial components of the __________________focuses on one’s ability to exert the appropriate effort. Question No: 13 ( Marks: 1 ) The process of matching the work environment to the individual is called __________________. Question No: 14 ( Marks: 1 ) __________________ is an activity in an organization aimed at creating greater efficiency by eliminating certain jobs. Question No: 15 ( Marks: 1 ) __________________ is a selection method that involves a face-to-face meeting with the candidate. Question No: 16 ( Marks: 3 ) Differentiate between human resource generalist and human resource specialist. Question No: 17 ( Marks: 3 ) Describe role of human resource manager as a consultant.

Question No: 18 ( Marks: 3 ) Write down advantages of strategic human resource plans. Question No: 19 ( Marks: 3 ) Under what circumstances would a blind ad be a useful recruiting technique? Question No: 20 ( Marks: 3 ) Explain organizational inducements. Question No: 21 ( Marks: 10 ) What relationship exists between human resource manager and company profits, explain with examples from the real life?

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Largest Online Community of VU Students FINALTERM EXAMINATION

FALL 2006


Marks: 60

Time: 120min


Student Name: ______________________________

Center Name/Code: ______________________________

Exam Date: Thursday, February 15, 2007

• All questions are compulsory.

• This exam consists of 15 Multiple Choice Questions (MCQs), 5 fill in the blanks, 5 true/

false – 1 mark each, 3 short questions – 5 marks each and 2 descriptive question –

10 marks each.

• Time management is very important. Objective type questions may be solved first to

secure enough time for remaining subjective question.

• For each Multiple Choice Question, read the choices available and select the choice

which you consider is the correct answer.

• Reply the short question and long descriptive question keeping in view the marks

allocated for each question.

• This examination is closed book, closed notes and closed neighbors.

• The use of notes, handouts, books or any other helping material is strictly prohibited in

the centre during the exam.

• Do not ask about the contents of this examination from anyone.

• You may wish to pace yourself with your own watch, but the supervisor will be the

official timekeeper of the test.

• Failure to comply with the supervisor’s directions may result in your test being

cancelled. Please comply with supervisor’s directions to avoid any unpleasant event.

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Marks Question 11 12 13 14 15 16 17 18 19 20

Marks Question 21 22 23 24 25 26 27 28 29 30

Marks Question No: 1 ( Marks: 1 ) - Please choose one Utilizing the human resource management principles you can avoid: ►

Hiring the wrong person for the job

►

Having your company taken to court because of your discriminatory actions

►

Having your company cited under federal occupational safety laws for unsafe practices

►


Question No: 2 ( Marks: 1 ) - Please choose one A ________ work team is a formal group of employees who operate without a manager and are responsible for a complete work process or segment: ►

Self-managed

►

Cross Departmental

►

Quality circle

►

Problem solving

Question No: 3 ( Marks: 1 ) - Please choose one A forecasting method in which each successive level of the organization, starting with the lowest, and forecasts its employee requirements in order to provide an aggregate forecast of employment

needs is: ►

Simulation

►

Bottom-Up Approach

►

Zero-Base Forecasting

►

Managerial judgment

Question No: 4 ( Marks: 1 ) - Please choose one Different factors can influence the effectiveness of recruiting process in negative manner and can become hurdles. They may include: ►

Image of the Organization

►

Government Influence

►

Labor Market Influence

►


Question No: 5 ( Marks: 1 ) - Please choose one The basic principle or condition that facilitate learning is: ►

Education

►

Experience

►

Participation

►


Question No: 6 ( Marks: 1 ) - Please choose one According to _______ Career Path, an employee progresses vertically upward in the organization from one specific job to the next. ►

Traditional

►

Lateral Skill

►

Dual

►

Network

Question No: 7 ( Marks: 1 ) - Please choose one In _____ raters assign numerical values to specific job components, and the sum of these values provides a quantitative assessment of a job’s relative worth. ►

Point method

►

Ranking method

►

Factor comparison method

►

Classification method

Question No: 8 ( Marks: 1 ) - Please choose one An approach to health care where providers negotiate a rate for health care for a covered life over a period of time is called: ►

Vision Care

►

Capitation

►

Defined-Contribution

►


Question No: 9 ( Marks: 1 ) - Please choose one A person’s motivation to exert a certain level of effort is a function of: expectancy, _________, and valance. ►

Relatedness

►

Extinction

►

Instrumentality

►

Reinforcement

Question No: 10 ( Marks: 1 ) - Please choose one Environmental conditions that cause accidents at workplace include all except: ►

Noise

►

Dust and fumes

►

Defective Equipment

►

Stress

Question No: 11 ( Marks: 1 ) - Please choose one Employee Handbook serves many purposes including: ►

It helps employees learn about company at their own pace.

►

Provides references regarding policies, rules, and benefits.

►

Ensures HRM policies will be consistently applied.

►


Question No: 12 ( Marks: 1 ) - Please choose one _______ does not require employees to join the union; however as a condition of employment, each nonunion member of the bargaining unit pays the union the equivalent of membership dues as a kind of tax, or service charge, in return for the union acting as the bargaining agent. ►

Agency Shop

►

Union Shop

►

Closed Shop

►

Open Shop

Question No: 13 ( Marks: 1 ) - Please choose one The avoiding style of conflict management is based on: ►

Low concern for self and others

►

Low concern for self, high concern for others

►

High concern for self and for others

►

Moderate concern for self and others

Question No: 14 ( Marks: 1 ) - Please choose one ________ occur when management decides to terminate its relationship with an employee due to economic necessity or a poor fit between the employee and the organization. ►

Quits

►

Retirements

►

Voluntary Separations

►

Involuntary separations

Question No: 15 ( Marks: 1 ) - Please choose one ____ leaders solve problems and make decisions by themselves based upon information available at the time. ►

Participative

►

Transformational

►

Autocratic

►

Democratic

Question No: 16 ( Marks: 1 ) A _________ is a set of interdependent parts that processes inputs into outputs. Question No: 17 ( Marks: 1 ) _________ is the systematic process of collecting and making judgments about all the important information related to a job. Question No: 18 ( Marks: 1 ) The purpose of _________ of applicants is to remove individuals who obviously do not meet the position requirements. Question No: 19 ( Marks: 1 ) _________ is the practice of permitting employees to choose, with certain limitations, their own working hours. Question No: 20 ( Marks: 1 )

_________ means employees can notify the wrongdoings of the management. Question No: 21 ( Marks: 1 ) - Please choose one Due to globalization, religion and culture based diversity is decreasing in organizations. ►

True

►

False

Question No: 22 ( Marks: 1 ) - Please choose one Screening interviews are used to verify information provided on resume or application blank. ►

True

►

False

Question No: 23 ( Marks: 1 ) - Please choose one Large organizations routinely conduct compensation surveys to determine prevailing pay rates within labor markets. ►

True

►

False

Question No: 24 ( Marks: 1 ) - Please choose one The rate of employee separations in an organization is known as turnover rate. ►

True

►

False

Question No: 25 ( Marks: 1 ) - Please choose one Benefit is the money that a person receives for performing a job. ►

True

►

False

Question No: 26 ( Marks: 5 ) Describe how diverse workforce affects human resource management practices? Question No: 27 ( Marks: 5 ) Why do you believe that Performance is the function of Ability, Motivation and Opportunity? Question No: 28 ( Marks: 5 ) What are employee assistance programs? Do you believe that employee assistance programs are a good idea? Question No: 29 ( Marks: 10 ) What steps might a manager take to socialize new employees at a leather apparel company? Question No: 30 ( Marks: 10 ) As a student, you have been subjected to a form of performance appraisal through the course grades that you have earned. Discuss whether you feel that the sources of errors present in the performance appraisal process have been encountered in your personal experiences. How might grading system eliminate such problems?

Connecting VU Students

FINALTERM EXAMINATION SPRING 2006


Marks: 60

Time: 120min


Student Name: ______________________________

Center Name/Code: ______________________________

Exam Date: Friday, August 18, 2006

INSTRUCTIONS: All questions are compulsory.

This exam consists of 15 Multiple Choice Questions (MCQ’s), 5 True / False Questions, 5 Fill in the

Blanks Questions, 5 Short questions and 2 Descriptive question.

For each MCQ, read the choices available and select the choice which you consider is the correct

answer.

You may wish to pace yourself with your own watch, but the Supervisor will be the official timekeeper

of the test.

Remember not to spend too much time on any one MCQ. Since all MCQ’s carry equal marks, it is

important to manage your time and response to test questions effectively.

Failure to comply with the Supervisor’s directions will result in your test being cancelled. Please comply

with supervisor’s directions to avoid any unpleasant event.


Marks Question 11 12 13 14 15 16 17 18 19 20

Marks Question 21 22 23 24 25 26 27 28 29 30

Marks


Question 31 32 Marks


Job posting is: ►

Internal advertisement by an organization to attract candidates from the existing employees, against a vacancy.

►

The system of transferring existing employees to comparable new jobs available in the organization.

►

An arrangement of in house training of employees for career advancement.

►

Grouping together of a family of similar jobs, under a single title to establish uniformity of standards in controls and compensations.


Lecture method of training is most effective when: ►

Size of the trainee group is not more than 20.

►

Speaker is exceptionally articulate.

►

Speaker uses audiovisual techniques.

►



Positive discipline:

► Attempts to integrate the disciplinary process with performance management


system.

►

Necessitates that disciplinary process should be prompt, impersonal and follow due process.

►

A philosophy of self control and restraint.

►

None of the given options.


Relative standard method of Performance appraisal includes: ►

Group order ranking

►

Individual ranking

►

Paired comparison method

►



Realistic job preview is a: ►

Technique for listing elements of job before selecting someone to perform it.

► Performance appraisal technique.


►

A selection device that enables the candidates to learn both the negative and positive information about the job and organization.

►


Question No: 6 ( Marks: 1 ) - Please choose one Employee performance is a function of the employee’s ability to do a job and: ►

The employee’s willingness to do the job.

►

Effective communication throughout the organization.

►

The employee’s salary.

►

The organization’s culture, plus a good work environment.

Question No: 7 ( Marks: 1 ) - Please choose one Training programs are evaluated in industry because: ►

They can be evaluated.

►

With downsizing, everything in industry is being evaluated.

►

Evaluation is a necessary component of establishing training effectiveness.


►

Employees have the right to comment on the training they receive.

Question No: 8 ( Marks: 1 ) - Please choose one Effective communication is an important contributor to successful work force diversity because: ►

It lets minority workers know that the company will make every attempt to provide them equal opportunity in the organization.

►

It ensures realistic job previews.

►

It helps employees understand how to do their jobs.

►

It helps employees understand the relationship between their efforts and individual goal attainment.

Question No: 9 ( Marks: 1 ) - Please choose one Human resource management communication programs are designed to: ►

Keep employees aware about policies and procedures affecting customers

►

Keep customers informed about policies and programs designed to increase service

►

Keep employees updated about policies and programs affecting them

►

Keep customers informed about policies affecting employees



Glass ceiling refers to: ►

Optimum level, which a minority employee can hopefully reach in his present organization.

►

An evidently disability, which arrests an employee’s progress in career.

►

One of the “hurdles” which a job applicant should cross for his/her selection.

►

None of the given option.

Question No: 11 ( Marks: 1 ) - Please choose one An employee handbook is usually given to a new employee for all the following purposes except: ►

To give him an overview of Human Resource policies of the organization.

►

To serve as legal and authoritative statement of employee’s rights and duties.

►

To provide a glimpse of the organization’s structure.

►

To facilitate his adjustment in the organizational environment.

Question No: 12 ( Marks: 1 ) - Please choose one Attribution theory:

►

Is a theory of performance appraisal regarding supervisor’s perception as to who controls employee’s performance?


►

Is a “Traits” theory of leadership?

►

Is a framework for the identification of suitable executives for top level positions?

►


Question No: 13 ( Marks: 1 ) - Please choose one Job Rotation includes all of the following except:

►

Moving employees from position to position within or across functional areas.

►

Attachment with a seasoned senior executive as “Assistant” to him.

►

Increase in salary and benefits.

►

Nomination to organizations permanent committees or task force.

Question No: 14 ( Marks: 1 ) - Please choose one Sensitivity training is also called:

►

T-Groups

►

Apprenticeship


►

Virtual Training

►

Distance Learning

Question No: 15 ( Marks: 1 ) - Please choose one Max is a Human Resource consultant hired by large manufacturing firm to find out why so many new employees were leaving within their first six months of employment. She suggested a formal orientation program. Why? ►

Max probably specializes in orientation program.

►

Orientation helps new employees adapt to their new surroundings.

►

Orientation helps to build the applicant pool.

►

Training is necessary first step for all employees.

Question No: 16 ( Marks: 1 ) - Please choose one In the past few years a large number of employees have realized that ultimately they themselves are responsible for their careers. ►

True

►

False

Question No: 17 ( Marks: 1 ) - Please choose one Interviewers have a short and inaccurate memory.


►

True

►

False

Question No: 18 ( Marks: 1 ) - Please choose one Fredric W.Taylor, a social philosopher, advocated a people oriented leadership style. ►

True

►

False

Question No: 19 ( Marks: 1 ) - Please choose one While coaching an employee, a manager should not assume the role of a psychologist. ►

True

►

False

Question No: 20 ( Marks: 1 ) - Please choose one Organization development is essentially a training technique and possesses all its demerits. ►

True

►

False

Question No: 21 ( Marks: 1 ) All individuals and groups that are directly or indirectly affected by an organization’s decisions are called ____________.


Question No: 22 ( Marks: 1 ) ___________ is an arrangement whereby an organization grants a foreign firm the right to use intellectual properties such as patents, copyrights, manufacturing processes or trade names for a specific period of time. Question No: 23 ( Marks: 1 ) ___________has corporate units that are integrated to operate as one organization worldwide in a number of countries. Question No: 24 ( Marks: 1 ) ___________ is a company procedure that assists a laid-off employee in finding employment elsewhere. Question No: 25 ( Marks: 1 ) A situation in which an employee notifies authorities of wrongdoings in organization is known as_____________. Question No: 26 ( Marks: 3 ) Describe the categories of training objectives. Question No: 27 ( Marks: 3 ) Can a selection test be valid without being reliable, why? Question No: 28 ( Marks: 3 ) Who is usually considered for early retirement in an organization and why? Question No: 29 ( Marks: 3 ) Differentiate between appraisal interview and selection interview.


Question No: 30 ( Marks: 3 ) Discuss the importance of Maslow’s Need Hierarchy in motivating people. Question No: 31 ( Marks: 10 ) Job analysis is a basic HRM tool and a starting point to create a job. Discuss in detail. Question No: 32 ( Marks: 10 ) How appraisals may be made successful?

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