€¦ · mgt503- principles of management (session - 2) marks: 85 question no: 1__ ( marks: 1 ) -...

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FINALTERM EXAMINATIONfall 2008

MGT503- Principles of Management (Session - 2)Marks: 85

Question No: 1__ ( Marks: 1 ) - Please choose one

Ali always consults with his employees and uses their suggestions before making adecision. He is demonstrating which type of leadership style?

DirectiveAchievement-oriented

Participative

Supportive

Question No: 2 ( Marks: 1 ) - Please

choose one All of following are true regarding

teams

EXCEPT:Teams are more flexible than traditional departments Teams

are less responsive to a changing environment Teams

can serve as a source of job satisfaction Teams better

utilize employee talents


All of the following are primary management functions EXCEPT:

Setting goals

Hiring employees

Monitoring activities

Motivating employees

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Question No: 4 ( Marks: 1 ) - Please choose one

Ali is a Branch Manager at Mutual Saving Bank. I f he is an average middlemanager, which of the following management activities is he likely to spend thegreatest amount of time?

Planning

Controlling

LeadingOrganizing

Question No: 5 ( Marks: 1 ) - Please choose one I f

you get more output from a given input, you have:

Decreased effectiveness

Increased effectivenessDecreased efficiency Increased efficiency

Question No: 6 __ ( Marks: 1 ) - Please choose one

All of the following are titles of middle level managers EXCEPT:

Operator

District manager

DeanDivision manager


Which of the following is considered to be the father of modern computing?

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Charles Babbage

Max Weber

Fredrick W Taylor Abraham Maslow

Question No: 8__ ( Marks: 1 ) - Please choose

one Abraham Maslow and Douglas are called:


According to Maslow's hierarchy of need, a healthy work environment is an

example of which of the following need?

Physiological

Esteem


Through technological and managerial process inputs of an organization aretransformed into:

Administrative theorists

Pre-classical theorists

Classical theorists

Behavioral theorists

Social


Output

Feedback

Feed forward

Transformation


Disney World buys soft drink from coca-cola, food from Sara Lee and papersproducts from Mead. Coca-cola, Sara Lee and Mead are disneys:

Suppliers

Owners

CustomersCompetitors


Attempting to understand the signs of some problem comes under:

Scanning stage

Categorization stage

Diagnosis stage

Implementation stage

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Question No: 2 2 ( Marks: 1 ) - Please choose one

Only employees with top-secret clearance may enter the sealed room, is an exampleof which of the following?

Rule

Procedure

PolicyPlan


Which of the following requires managers to select the best alternative frommultiple criteria or alternative solutions?

Escalation of commitment

Optimizing

SatisfyingBounded rationality


Many decisions fail after the final choice because of the occurrence of which ofthe following?

Decision criteria weights were incorrect

People affected failed to accept the solution

Satisficing occurred

Choice was wrong

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I n terms of linear programming, profit margins on different products that acompany can produce represent which of the following?

Constraints

Feasibility regionsScenarios

Basis for the objective function


Competitor intelligence allows managers to do which of the following?

React to competitor actions

Cut cost below the competitionIncrease market diversification Predict

competitor actions


Sony has a goal to acquire a firm in the entertainment industry. The goalwas realized when Sony bought Columbia picture. I t comes underwhich of the following?Strategic goal

Operational goal


Tactical goal

Personal goal


Which of the following is an area in the environment that i f exploited may generatehigh performance for organization?

Strength

Weakness

OpportunityThreat


At the first step of goal setting a manager should:

Evaluate available resources

Review organizations mission

Write down goals Estimateexpected benefits


A strategy in which an organization seeks to distinguish itself from competitorsthrough the quality of its products or services is called:

Deliberate strategy

Differentiation strategy

Emergent strategyFocus Strategy


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Safeguard is an anti-bacterial soap that provides superior longer lasting germprotection. Through this soap Procter & Gamble is practicing which of thefollowing strategies?

Stability Strategy

Differentiation strategy

Emergent strategyCost leadership strategy

Question No: 23- ( Marks: 1 ) - Please choose one

A construction supervisor who sees an impending thunderstorm, tells workersto go home, and secures the site is demonstrating:

Delegation

Accountability

ResponsibilityAuthority

Question No: 24- ( Marks: 1 ) - Please choose one

I n which organizational structure employee have two managers?

Team

Learning



Boundaryless

Matrix

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.comI f managers significantly change the organization's strategy, they need to modify

which part to accommodate and support the change?

Span of control

Chain of command


A structure that is characterized by narrow span of management and manyhierarchical levels is:

Tall Structure Flat

Structure Matrix

Structure DivisionalStructure


Which of the following organization has a limitless span of control?

Learning

Boundaryless

Team


Structure

Matrix



Which of the following creates the Dual Chain of Command?

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Functional and Simple structure

Project and matrix Structure

Simple and matrix Structure


Which of the following are three important elements with regard to

motivation?

Efforts, Organizational Goals and Needs

Mission, Vision statement and Efforts

Desire, Needs and Resources

Goals, Employees and Desire

Question No: 30 ( Marks: 1 ) - Please choose one An unsatisfied need creates

which type of emotion?

Anxiety

Pressure


What should a manager do while motivating employees?

Increase wages and salaries

Incorporate promotional opportunities

Recognize individual differences


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All of the following are the weakness of Maslows theory EXCEPT:

Order of needs and hierarchy may not be the same for all the employees Maslows

theory is applicable to everyone irrespective of cultural differences Five levels of

need are not always present

The levels in different cultures may have different importance level


Salman enjoys coming to work because of working on a team that isdeveloping a new product. The sense of belonging and friendship he shareswith them demonstrates what Maslow categorized as:

Physiological needsSafety needs

Social needs Power

needs


Which of the following characteristics is NOT a part of Theory X?

Employees will need to be closely controlled

Employees will consider work to be a natural activity

Employees will have little ambition

Employees will dislike work



Gender, tenure, education and level in organization

Inputs, outputs, gender and time duration Level

in organization, power and responsibility Outputs,

inputs, education and experience


According to McClellands three needs theory of motivation, a good salesperson isprobably high in which of the following need?


According to McClelland's three-need theory, people who are striving for personalachievement rather than for the trappings and rewards of success have a high:

Need for achievement

Need for affiliation

Need for power

Need for sympathy


What was the focus of leadership studies in 1920s and 1930s?

Charisma

Which of the following are the motivating variables of equity theory?

Need for Affiliation

Need for Achievement

Need for Power

Need for Existence

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Who developed the first comprehensive contingency model for leadership?

Fiedler Vroom

HouseHersey

Question No: 40 ___( Marks: 1 ) - Please choose one

When there is a mismatch between leaders style and the type of situation inwhich leaders find themselves, Fiedler suggested that leaders should:

Change their style to fit the situation

Change the situationChange both leader style and the situation

Change subordinate expectations

Question No: 41 ___( Marks: 1 ) - Please choose one

A leader who involves employees in decision-making, delegates authority andgathers input from employees, but makes the final decision, he is using which of thefollowing leadership style?

Democratic-participative

Laissez-faire

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Democratic-consultative


Visionary leaders appear to have all of the following qualities related to effectiveness intheir leadership roles EXCEPT:

Ability to explain the vision

Ability to express the vision

Ability to extend the vision

Ability to enforce the vision


Which of the following leaders provide vision and sense of mission, instill pride andgain the respect and trust of their followers?

Transactional

Charismatic

Supportive

Directive


Which of the following is a characteristic of a high-performing team that makes thegroup greater than the sum of its parts?

A quality circle

Group dynamics

Synergy

Cohesiveness



Asif's work team does its own hiring and scheduling and is even responsible forevaluating each other's performance. Asif is part of which of the following team?

Problem-solving Cross-functional


Which of the following is a major drawback of written

communication?

Lack of feedback Lack of

precision Less well thought

out

Lack of verifiable permanent record


A system digitizes a spoken message, transmits i t over the network andstores the message on a disk for the receiver to retrieve later is called which of thefollowing?

Facsimile

Instant messaging

Voice-mail

Electronic data interchange

Self-managed

Virtual

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Implementing the control process includes which of the following step?

All of the given options

Establish standardsDetermine the need for corrective action Compare performance against standards

Question No: 49 __ ( Marks: 1 ) - Please

choose one Control that prevents anticipated

problems is called:

Feed forward control

Concurrent controlFeedback control

Management control


Value chain partners are part of which of the following component of ValueChain Management.

Technical investment

LeadershipCoordination and Collaboration

Planning

Question No: 5 1 ( Marks: 5 )

What are the leadership traits? Discuss.


Question No: 52- ( Marks: 10 )

Describe different factors that influence the amount of centralization anddecentralization in an organization?


Do you think motivation comes from within a person or it is a result of the situation?Explain in your own words.


Draft guidelines for managers to improve their effectiveness as non verbalcommunicators.

€¦ · mgt503- principles of management (session - 2) marks: 85 question no: 1__ ( marks: 1 ) -...

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