mgta03 introduction to management i course outline...

MGTA03

Introduction to Management I

Course Outline – Winter 2012

Professor Chris Bovaird

Instructor Contact Information:

Office: IC - 266

Office hours: Refer to page 4

Email: [email protected]

Telephone: 416 287 7337

Class day/time: Tuesdays at 9.00 a.m.

Class location: AA - 112

Course website: https://intranet.utsc.utoronto.ca/home.php

Please Read This Course Outline!

It contains important information about this course.

MGTA03 – Introduction to Management (I) – Course Outline for Winter 2012

Course Outline – Table of Contents

Course Overview and Description – What MGTA03 is about 3

Learning Outcomes – What you will learn 3

Lecture Time and Location 4

Faculty Information - About your Professor 4

Office Hours – How to Find or Contact Your Professor 4

Academic Support – Where to Get Help and Support 5

Course Administration – Who else can Help or Advise You 5

Course Evaluation – Information about tests and exams 6 - 7

Mid-Term Test 6Final Examination 7

Grades In This Course – Class Averages 8

Marking Policies and Procedures – How your Tests and Exams are Marked 8

Re-Grading Policies and Procedures – What to do about questions or concerns 9

Academic Misconduct 10

Course Textbook – The book that will be use to teach this course 10

Lecture Schedule – Dates, topics and assigned readings for this semester 11

Optional – Bonus Marks for In-Class Participation – Maximum 4 marks 12

of 12


Course Overview and Description – What MGTA03 is about

This course serves as an introduction to business, the role of businesses in the Canadian economy, and the management of businesses.

The course begins with an overview of Canadian businesses and the environments in which managers of businesses must work: the economic environment, the entrepreneurial environment and the global environment.

The course then considers the role of managers and the process of management, including planning and organizing the resources of the firm, with a particular emphasis on motivating and leading the human resources.

Learning Outcomes – What You Will Learn

As a result of taking this course, you should develop an understanding of:

The features and characteristics of a business; The raw material for all businesses: "factors of production" The features and characteristics of the Canadian economic system, and how

private enterprises (i.e. businesses) participate within that system; The concept of "markets" and various types of markets (perfect competition,

monopolistic competition, oliogoplies, and monopoly); Key measures of how well an economic system is performing: GDP, GDP

growth, GDP/capita, inflation, employment and unemployment; The key role of small business and entrepreneurship in the Canadian economy; Characteristics and traits of entrepreneurs; How to start a business: proprietorships, partnerships, and corporations; The role of the Canadian economy within the world, and the importance of

international business and international trade, to Canada; Exports, imports, balance of trade, balance of payments, and barriers to trade; How businesses are led: leadership, strategy formulation, goal setting; How Managers manage: planning, organising, leading and controlling Managing people: organisation structures, chains of command, authority,

responsibility, accountability and delegation,; Motivating people: theories, models and approaches to getting the best out of

your co-workers and subordinates.

of 12


Lecture Time and Location

LEC01 Tuesdays 9 – 11 a.m. Room: AA - 112

Faculty Information – About your Professor

MGTA03 – Introduction to Management will be taught by:

Professor Chris Bovaird [email protected] Office: IC – 266

Professor Bovaird has been teaching MGTA03 and MGTA04 at UTSC since 1995. He designed the current Intro to Management courses. Along with Professor Hugh Laurence, Professor Bovaird edited the course textbook.

Professor Bovaird has degrees in Economics, Management Science and Business Administration. Prior to joining the faculty of UTSC, Professor Bovaird worked in banking and finance in New York, London, and Toronto. He has been teaching graduate and undergraduate courses in banking, finance, marketing, strategy, entrepreneurship and general management for about 25 years. For 10 years, he taught in the engineering faculty at the University of Waterloo. Professor Bovaird is the author of two books on the subject of business finance. His consulting career has taken him to Europe, Asia, Africa, and the Middle East.

Office Hours - How to Find or Contact Your Professor

Students are always welcome to drop by.

The best times to catch him (i.e. when he is most likely to be in his office, and free) are:

Mondays 1 - 4 pm Tuesday 12 – 1 pm Wednesday 11 - 3

However, Professor Bovaird teaches several other (3rd and 4th year) courses, and sits on a number of Department of Management committees. Do not assume he will always be in his office.

You do NOT need to make an appointment. However, it is always best to email first, so your Professor will be expecting you.

of 12

mailto:[email protected]


Academic Support – Where to get help and support

The Department of Management, in collaboration with the UTSC library, will be providing academic research support in the IC Building. To refine your research skills or to learn more about various scholarly resources, please contact the Librarian for Management and Economics students.

Lola Rudin, Subject Librarian, Management and Economics Room IC375Office hours: Monday & Thursday, 1:00 – 3:00pm or by appointmentEmail: [email protected] Web: http://guides.library.utoronto.ca/utsc_mgmt

The English Language Development Centre (ELDC) helps students develop the critical thinking, vocabulary and academic communication skills essential for achieving academic and professional success. Personalized support includes: RWE (for academic writing); Communication Cafés (oral); Discussion Skill-Building Cafés; Vocabulary Cafés; seminars/workshops; personal ELD consultations; drop-in sessions. http://ctl.utsc.utoronto.ca/eld/

The Writing Centre (TWC) offers invaluable services to students (learn to become a better writer!) and offers many different kinds of help: drop-in sessions, individual consultations, workshops, clinics, and online writing handouts. http://ctl.utsc.utoronto.ca/twc/

Course Administration – Who Else Can Help or Advise You

The Course Co-ordinator is Arjuna Thaskaran ([email protected]), IC– 254. Ms. Thaskaran is responsible for all administrative and logistical aspects of the course.

Contact Ms. Thaskaran if:

- You cannot find your grade, after grades have been posted to the UTSC Intranet- You have medical documentation concerning a missed mid-term test- You wish to pick up your mid-term test, outside of classroom hours

The best time to find Ms. Thaskaran is Monday – Friday, between 1.00 – 2.00 p.m.

of 12

http://ctl.utsc.utoronto.ca/twc/

http://ctl.utsc.utoronto.ca/eld/

http://guides.library.utoronto.ca/utsc_mgmt



Course Evaluation – How You Will be Tested and Examined

Type Date Value Probable Format Probable Coverage

Mid-Term Test

EarlyMarch

40%35-45 Multiple Choice Quests.2-4 Short Answer Questions

Chaps 1 - 5

FinalExam

MidApril

60%40-50 Multiple Choice Quests.4-5 Short Answer Questions

All Chapters

Mid-Term Test

A mid-term test will be scheduled, sometime in early March, by the Registrar's Office. The time and date of the mid-term test will not be known until 3-4 weeks before it occurs. Note: The mid-term test could be scheduled for a Friday night, or a Saturday.

The mid-term test will be 90 minutes long and will likely consist of 35 – 45 multiple choice questions, plus 2-4 short answer type questions. The precise format will be discussed, in class, in the weeks prior to the test.

Mid-Term Test: Attendance

The Mid-Term Test is NOT OPTIONAL.

If students miss the mid-term test, they must supply valid medical certification or a mark of “0” will be recorded for the missed test.

There will be NO "make up" or deferred mid-term test. For those with a valid medical exemption the value of the missed mid-term test will be added to the final examination.

Mid-Term Test Missed for Medical Reasons

If you miss the mid-term test because you claim to have been ill, you must supply valid medical certification. Deliver your medical documentation to the Course Administrator (Arjuna Thaskaran, IC - 254) as soon as you can reasonably do so.

There will be NO "make up" or deferred mid-term. If you miss the mid-term due to illness, and provide appropriate documentation, the weight of the mid-term will be added to the final exam (40% + 60% = 100%).

of 12


Return of Mid-Term Tests

Your mid-term tests will be returned to you, in class, 10 – 14 days after your test.

If you are unable to attend class that week, TA office hours will be established and announced in class (as well as published via the UTSC intranet and the U o f T portal, for you to collect your mid-term tests.

Uncollected mid-term tests are returned to the course administrator, Ms. Arjuna Thaskaran for storage.

Mid-Term Model Answers

Model answers and a copy of the marking guide used to mark your mid-term will be posted to the course web-site in the week following the mid-term test.

Final Examination

The final examination will be scheduled, sometime in mid-April, by the Registrar's Office. The time and date of the mid-term test will not be known until 5-6 weeks before it occurs. Note: The final exam could be scheduled for a Friday night, or a Saturday.

You must assume for purposes of travel plans that the examination will be on the LAST DAY of the examination period.

NO accommodation will be made for those who wish to travel before the examination date. Do not correspond with your Professor asking for special treatment with respect to the scheduling of the final exam.

The final exam will be 120 minutes long and will likely consist of 40 – 50 multiple choice questions, plus 4-5 short answer type questions. The precise format will be discussed, in class, in the weeks prior to the exam.

of 12


Grades in This Course – Class Averages

For your information, the following were the class averages on the test and the exam, during the past two academic years:

Mid-Term Test Final ExamSAQs MCQs Total % MCQs SAQs Total %

Winter 2010 32/40 10/15 77% 27/40 15/20 70%

Winter 2011 27/41 11.5/17 67% 24/36 16/24 67%

Marking Policies And Procedures

Your mid-term tests and final examinations are marked by the course Teaching Assistants. MGTA03 TAs are either graduate students with backgrounds in business and management with relevant prior degrees, or they are UTSC undergraduate students who have previously taken this course, and achieved grades of A+ on the course.

The short answer questions set on the MGTA03 tests and exams are written by your Professor. The relevance, fairness, and degree of difficulty are discussed and agreed by the three Professors who teach this course (Professors Bovaird, Laurence and McConkey).

Model answers, and grading instructions, are prepared by the course Professors. The model answers are given to the course Teaching Assistants and the marking criteria are discussed with the TAs prior to your tests and exams being distributed for marking.

Once the tests and exams have been marked, they are returned to your Professor. Your Professor reviews a sample, including those papers which occupy the extreme ends of the range.

of 12


Re-Grading Policy And Procedures

If, after looking over your mid-term test, and reviewing the model answers, you feel that there has been a material error or omission in the marking of your mid-term, you must observe the following procedures:

Create a typed note containing the following: (i) Your names, (ii) Your Student Number, (iii) Your e-mail address, so we can communicate with you (iv) The criterion (criteria) against which you believe you have been graded incorrectly, or an explanation of why the marker has overlooked or misunderstood your answer's merits, or has re-acted too severely to your answer's short-comings. Hand written submissions will not be considered - it shows a lack of serious intent.

Deliver your re-grading requests to the Course Administrator (Arjuna Thaskaran, IC - 254) by Friday, 23rd March. These are not be submitted in class, or slid under your Professors' door.

No re-grading requests will be considered either before or after that time. Requests for re-consideration in less than that time suggests you have not taken the time to read or reflect upon the marker’s comments or the model answer. Requests for re-grading after that time suggests you really don’t care.

Re-grading will be based only on what you submit in writing, not what you might say in person. Marks are not the subject of "discussion" or negotiation.

Your test will be re-considered, based on your written comments and clarifications. Re-grading means that your answer(s) will be reevaluated and a new grade may be assigned. This means that it is possible to lose marks as well as to gain marks through re-grading.

Please do not submit your materials for re-grading unless you are confident that a grading error occurred. Keep in mind that the re-grade is meant for mistakes in grading. It is not a forum for arguing about the criteria used, or the points allocated to the criteria.

It is expected that all students will put “time and effort” into this course. “Time and effort” devoted to the course must not be cited as grounds for appealing a grade. In addition, your grades on other courses are not relevant to the grades that you might receive in MGTA03.

Re-graded materials should be available to you in two or three weeks.

of 12


Addition Errors

If there is an error in totaling up your mark, you may write this on the cover of your written material. Indicate what you think the total should be. Return this within three weeks from the class period during which the mid-term tests are returned. Addition errors will not be considered after three weeks.

Academic Misconduct

Students should note that copying, plagiarizing, or other forms of academic misconduct will not be tolerated. Any student caught engaging in such activities will be subject to academic discipline ranging from a mark of zero on the assignment, test or examination to dismissal from the university as outlined in the academic handbook. Any student abetting or otherwise assisting in such misconduct will also be subject to academic penalties.

Text Book:

Business - Volume 1, Griffin, Ebert & Starke, Second Custom Edition for UTSCPearson Custom Publishing

This is the same text as last year. Used copies may be available on campus. New copies are available in the UTSC Bookstore.

Do not attempt use older editions of the textbook, or attempt to use other textbooks. They do not necessarily contain the same material.

of 12


Lecture Section 02 – TUESDAYS at 9 a.m. – AA112

Lecture Schedule

Dates Topic / Subject Read

January 10 Intro/Overview of Course + begin Chapter 1 Chapter 1

January 17 Understanding Canadian Business System Chapter 1

January 24 Understanding the Environment Chapter 2

January 31 Entrepreneurship & Small Business Chapter 3

February 7 Legal Forms of Business Organization Chapter 4

February 14 International Business Chapter 5

February 21 Reading Week – No Classes

February 28 International Business (continued) Chapter 5

Early March Mid-Term Test Chaps 1-5

March 6 Business Strategy Chapter 6Managers & Managing Chapter 7

March 13 Organising the Business / Chapter 8Human Resources Chapter 9

March 20 Motivation (1) / Return Mid-Term Chapter 10

March 27 Motivation (2), Course Review & Exam Preview Chapter 10

Please Note: All schedules are subject to change depending upon snowstorms, illnesses, and other unanticipated events. Please listen to class announcements, and refer regularly to the course intranet site in the event there may be changes or updates to this lecture schedule.

of 12


OPTIONAL – Bonus Marks for Voluntary In-Class Participation – Max. 4 Marks

To encourage class attendance and participation you can choose to purchase some interactive software. This is not compulsory.

The UTSC Bookstore can sell you a software license from Top Hat Monocle (a small Canadian company) that has developed the interactive software for this course. Alternatively, you can purchase the software directly from the Top Hat Monocle web-site at https://www.tophatmonocle.com/register/student/paid

The software application will cost you $20 for the semester, and can be loaded onto your smartphone or laptop.

During Week 2 of the semester, a Top Hat Monocle representative will take ten minutes in class to demonstrate how to buy, install, and use the application using your smartphone. He will answer any technical questions.

During the subsequent 8-10 weeks of the course your Professor will take 10 -15 minutes at the end of each lecture to pose 3-4 multiple choice questions and/or “demo” questions based on the day’s lecture material. These review questions will be answered, and discussed, in the following week’s class. Of course, all students can participate in the review questions, and the discussion of the answers.

Those students who have purchased the software can text message their answers to the Top Hat Monocle site. Their participation and answers will be logged. This will allow your Professor to test your understanding of the course material, and gauge the effectiveness of the lectures, and review any concepts that appear to have been unclear.

Over the course of the semester, it is anticipated that 25-30 questions will be asked during class time. You can receive up to 4 bonus marks for attending all the lectures, responding to all the questions, and getting all of the answers correct.

Example: You attend 7 of the 10 classes where 20 (of the semester total of 30) review questions are asked. You attempt 20 interactive questions, and answer 15 correctly. In April, you will receive an additional 15/30 x 4 marks = 2 marks. These bonus marks will be added to the computation of your final grade in MGTA03.

If you have any tech support questions please contact Top Hat Monocle directly at [email protected] or 1-888-663-5491

of 12


https://www.tophatmonocle.com/register/student/paid

mgta03 introduction to management i course outline...

Documents