miami, 17 october 2017 jean-francois cousin, jfc@1-2-win · jean-françois cousin, mcc based in...

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Where the development of leaders’ agility and collaborative skills and coaching mastery meet! Miami, 17 th October 2017 Jean-Francois Cousin, [email protected]

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Page 1: Miami, 17 October 2017 Jean-Francois Cousin, jfc@1-2-win · Jean-François Cousin, MCC based in Asia since 1995 Coaching experience Selection of Clients • Master Certified Coach,

Where the development of leaders’ agility and collaborative skills

and coaching mastery meet!

Miami, 17th October 2017 Jean-Francois Cousin, [email protected]

Page 3: Miami, 17 October 2017 Jean-Francois Cousin, jfc@1-2-win · Jean-François Cousin, MCC based in Asia since 1995 Coaching experience Selection of Clients • Master Certified Coach,

The big picture and its hard truths

• The easy part of the growth is over

• Leaders now work in a ‘VUCA’ environment

•Collaboration and agility are critical to organizations’ success

Leaders should role-model and enable collaboration and agility in their organization.

How can we help?

the ‘game’ of business has changed, leaders must become game-changers

Page 4: Miami, 17 October 2017 Jean-Francois Cousin, jfc@1-2-win · Jean-François Cousin, MCC based in Asia since 1995 Coaching experience Selection of Clients • Master Certified Coach,

Raising Agility and Collaboration

• Unhealthy levels of self-esteem

Page 5: Miami, 17 October 2017 Jean-Francois Cousin, jfc@1-2-win · Jean-François Cousin, MCC based in Asia since 1995 Coaching experience Selection of Clients • Master Certified Coach,

Symptoms of unhealthy levels of self-esteem: toxic behaviors

Fake superiority / pretence of invulnerability

Limiting beliefs about themselves

Black-and-white judgments or/and

‘playing the smartest guy in the room’

Fear of mistakes / perfectionism and micro-management

Hanging out only with one’s ‘gang’

Change resistance and the comfort-zone of managing silos

Page 6: Miami, 17 October 2017 Jean-Francois Cousin, jfc@1-2-win · Jean-François Cousin, MCC based in Asia since 1995 Coaching experience Selection of Clients • Master Certified Coach,

Raising Agility and Collaboration

• Unhealthy levels of self-esteem

• Risk and mistake avoidance, discomfort with uncertainty

• Directive management lowering accountability and engagement levels

• Lack of collaboration between departments

Page 7: Miami, 17 October 2017 Jean-Francois Cousin, jfc@1-2-win · Jean-François Cousin, MCC based in Asia since 1995 Coaching experience Selection of Clients • Master Certified Coach,

Agility

learn from mistakes

keen to experiment

comfortable not knowing

versatile thinking

courageous decision-maker

eager learner

Traits of an agile leader

Copyright © 2017, www.greatness.coach all rights reserved

Page 8: Miami, 17 October 2017 Jean-Francois Cousin, jfc@1-2-win · Jean-François Cousin, MCC based in Asia since 1995 Coaching experience Selection of Clients • Master Certified Coach,

Collaborative relationships

Team aligned on the Vision and ‘way of working together’

Team-members help each other

play at their best

Effective Collaboration

Boosters of collaboration

Copyright © 2017, www.greatness.coach all rights reserved

Page 9: Miami, 17 October 2017 Jean-Francois Cousin, jfc@1-2-win · Jean-François Cousin, MCC based in Asia since 1995 Coaching experience Selection of Clients • Master Certified Coach,

Self-awareness

www.greatness.coach

Page 10: Miami, 17 October 2017 Jean-Francois Cousin, jfc@1-2-win · Jean-François Cousin, MCC based in Asia since 1995 Coaching experience Selection of Clients • Master Certified Coach,
Page 11: Miami, 17 October 2017 Jean-Francois Cousin, jfc@1-2-win · Jean-François Cousin, MCC based in Asia since 1995 Coaching experience Selection of Clients • Master Certified Coach,
Page 12: Miami, 17 October 2017 Jean-Francois Cousin, jfc@1-2-win · Jean-François Cousin, MCC based in Asia since 1995 Coaching experience Selection of Clients • Master Certified Coach,
Page 13: Miami, 17 October 2017 Jean-Francois Cousin, jfc@1-2-win · Jean-François Cousin, MCC based in Asia since 1995 Coaching experience Selection of Clients • Master Certified Coach,

Self-awareness

www.greatness.coach

Self-acceptance

Page 14: Miami, 17 October 2017 Jean-Francois Cousin, jfc@1-2-win · Jean-François Cousin, MCC based in Asia since 1995 Coaching experience Selection of Clients • Master Certified Coach,
Page 15: Miami, 17 October 2017 Jean-Francois Cousin, jfc@1-2-win · Jean-François Cousin, MCC based in Asia since 1995 Coaching experience Selection of Clients • Master Certified Coach,

Self-awareness

www.greatness.coach

Self-acceptance

Mindful Growth

Page 16: Miami, 17 October 2017 Jean-Francois Cousin, jfc@1-2-win · Jean-François Cousin, MCC based in Asia since 1995 Coaching experience Selection of Clients • Master Certified Coach,
Page 17: Miami, 17 October 2017 Jean-Francois Cousin, jfc@1-2-win · Jean-François Cousin, MCC based in Asia since 1995 Coaching experience Selection of Clients • Master Certified Coach,

Self-awareness

www.greatness.coach

Self-acceptance

Mindful Growth

Self-trust and self-esteem

Authenticity, humility & vulnerability

Page 18: Miami, 17 October 2017 Jean-Francois Cousin, jfc@1-2-win · Jean-François Cousin, MCC based in Asia since 1995 Coaching experience Selection of Clients • Master Certified Coach,

Healthy self-esteem replaces toxic behaviors

by behaviors supporting collaboration and agility

Let go of… Embrace…

Fake superiority / pretence of invulnerability

Limiting beliefs about themselves

Black-and-white judgments and/or

playing the smartest guy in the room

Fear of mistakes / perfectionism and micro-

management

Hanging out only with one’s ‘gang’

Change resistance and the comfort-zone of

managing silos

Humility and openness

Their aspirations

Their ability to help others perform at their

best

Mistakes as sources of growth, and

empowerment

Interest in others

Purpose and change-driven leadership

Copyright © 2017, www.greatness.coach all rights reserved

Page 19: Miami, 17 October 2017 Jean-Francois Cousin, jfc@1-2-win · Jean-François Cousin, MCC based in Asia since 1995 Coaching experience Selection of Clients • Master Certified Coach,

www.greatness.coach

Self-awareness

Self-acceptance

Self-esteem & self-trust

+ -

Authenticity, humility &

vulnerability

Openness to others

Mindful Growth

The path from self-awareness

to collaborative relationships

Page 20: Miami, 17 October 2017 Jean-Francois Cousin, jfc@1-2-win · Jean-François Cousin, MCC based in Asia since 1995 Coaching experience Selection of Clients • Master Certified Coach,
Page 21: Miami, 17 October 2017 Jean-Francois Cousin, jfc@1-2-win · Jean-François Cousin, MCC based in Asia since 1995 Coaching experience Selection of Clients • Master Certified Coach,

Look at your neighbor… and say what strength or beauty you see in her/him

Page 22: Miami, 17 October 2017 Jean-Francois Cousin, jfc@1-2-win · Jean-François Cousin, MCC based in Asia since 1995 Coaching experience Selection of Clients • Master Certified Coach,
Page 23: Miami, 17 October 2017 Jean-Francois Cousin, jfc@1-2-win · Jean-François Cousin, MCC based in Asia since 1995 Coaching experience Selection of Clients • Master Certified Coach,

Self-awareness

Self-acceptance

Self-esteem & self-trust

+ -

Authenticity, humility &

vulnerability

Helping others grow

Openness to others

Mindful Growth

The path from self-awareness

to collaborative relationships www.greatness.coach

Page 24: Miami, 17 October 2017 Jean-Francois Cousin, jfc@1-2-win · Jean-François Cousin, MCC based in Asia since 1995 Coaching experience Selection of Clients • Master Certified Coach,
Page 25: Miami, 17 October 2017 Jean-Francois Cousin, jfc@1-2-win · Jean-François Cousin, MCC based in Asia since 1995 Coaching experience Selection of Clients • Master Certified Coach,

Self-awareness

Self-acceptance

Self-esteem & self-trust

+ -

Authenticity, humility &

vulnerability

Helping others grow

Openness to others

Collaborative relationships

Mindful Growth

The path from self-awareness to collaborative relationships

Copyright © 2017, www.greatness.coach all rights reserved

Page 26: Miami, 17 October 2017 Jean-Francois Cousin, jfc@1-2-win · Jean-François Cousin, MCC based in Asia since 1995 Coaching experience Selection of Clients • Master Certified Coach,

From collaborative relationships to effective collaboration

Collaborative relationships

Team aligned on the Vision and ‘way of

working’

Team-members help each other play at their

best

Effective Collaboration

Authenticity, humility and vulnerability

TEAM LEADERSHIP

Copyright © 2017, www.greatness.coach all rights reserved

Page 27: Miami, 17 October 2017 Jean-Francois Cousin, jfc@1-2-win · Jean-François Cousin, MCC based in Asia since 1995 Coaching experience Selection of Clients • Master Certified Coach,

From effective collaboration to a collaborative, agile culture

Collaborative relationships

Spread supportive beliefs & behaviors

Enhance organizational agility

Authenticity, humility and vulnerability

Effective collaboration

High performance Culture

ORGANIZATIONAL LEADERSHIP

Copyright © 2017, www.greatness.coach all rights reserved

Page 28: Miami, 17 October 2017 Jean-Francois Cousin, jfc@1-2-win · Jean-François Cousin, MCC based in Asia since 1995 Coaching experience Selection of Clients • Master Certified Coach,

Self-Leadership

Relational Leadership

Team Leadership

Organizational Leadership

4 steps towards High Performance through Collaboration and Agility

Team Leadership

Organizational Leadership

Page 29: Miami, 17 October 2017 Jean-Francois Cousin, jfc@1-2-win · Jean-François Cousin, MCC based in Asia since 1995 Coaching experience Selection of Clients • Master Certified Coach,

As coaches, who do we need to be with leaders, to support the growth of

agility and collaboration through them?

Agility

Pick up from mistakes

keen to experiment

comfortable not knowing

versatile thinking

courageous decision-maker

eager learner

Self-awareness

Self-acceptance

Self-esteem & self-trust

+ -

Authenticity, humility &

vulnerability

Helping others grow

Openness to others

Collaborative relationships

Mindful Growth

Copyright © 2017, www.greatness.coach all rights reserved

Page 30: Miami, 17 October 2017 Jean-Francois Cousin, jfc@1-2-win · Jean-François Cousin, MCC based in Asia since 1995 Coaching experience Selection of Clients • Master Certified Coach,

Think of your ‘posture’, your way of being…

c

and it’s ripple effects on the leaders you support

Page 31: Miami, 17 October 2017 Jean-Francois Cousin, jfc@1-2-win · Jean-François Cousin, MCC based in Asia since 1995 Coaching experience Selection of Clients • Master Certified Coach,

Think of the ripple effects of your being on a leader you support…

Who are you being when your coachee

becomes more agile and collaborative?

1

2

4

Full table

Page 32: Miami, 17 October 2017 Jean-Francois Cousin, jfc@1-2-win · Jean-François Cousin, MCC based in Asia since 1995 Coaching experience Selection of Clients • Master Certified Coach,

8 traits of a coach/supporter enabling in a leader higher confidence, agility in thinking and collaboration

• Authentic and humble

• Holistic listener

• Learner of Coachee’s Greatness

• Non-judgmental thinking-partner

• Comfortable with not knowing, with failure, trusting process

• Empathetic, yet detached from outcome

• Courageous feedback-provider

• Supportive challenger

Coachee

Coach

Page 33: Miami, 17 October 2017 Jean-Francois Cousin, jfc@1-2-win · Jean-François Cousin, MCC based in Asia since 1995 Coaching experience Selection of Clients • Master Certified Coach,

Let’s practice the posture of ‘a learner from the coachee’s Greatness’

• Authentic and humble

• Holistic listener

• Learner of Coachee’s Greatness

• Non-judgmental thinking-partner

• Comfortable with not knowing, with failure, trusting process

• Empathetic, yet detached from outcome

• Courageous feedback-provider

• Supportive challenger

Coachee

Coach

Suggestions of questions to ignite the session:

• What would you like to explore today?

• What makes this important to you?

• At a deeper level, what is it all about?

Page 34: Miami, 17 October 2017 Jean-Francois Cousin, jfc@1-2-win · Jean-François Cousin, MCC based in Asia since 1995 Coaching experience Selection of Clients • Master Certified Coach,

Coach’s posture Coachee’s posture with coach

Coachee’s posture with others

Ripple-effects on others (linked to agility & collaboration)

Shifts in coachee’s posture, enabling greater

collaboration & agility in the organization

Holistic listener Makes sense of her/his thinking, personal ‘experience’ and emergent learning

Listens to make others’ thinking visible

Think and contribute at best, listen and help to make others’ thinking visible

Empathetic, yet detached from outcome

Accountable for outcome, makes sense of conversation

Holds others accountable, in adult-to-adult relationships

More accountable, in adult-to-adult relationships with others

Non-judgmental thinking-partner

Crosses boundaries, attains self-acceptance

Less judgmental thinking-partner

Think more freely, less judgmental of others

Learner of Coachee’s Greatness

Learns and gains self-awareness as s/he ‘teaches’ the coach

Open to be taught by others Gain self awareness of one’s thinking, grow confidence; open to be taught by others

C

A

A

C

A

C

A

C

Copyright © 2017, www.greatness.coach all rights reserved

A C

Page 35: Miami, 17 October 2017 Jean-Francois Cousin, jfc@1-2-win · Jean-François Cousin, MCC based in Asia since 1995 Coaching experience Selection of Clients • Master Certified Coach,

Coach’s posture Coachee’s posture with coach

Coachee’s posture with others

Ripple-effects on others (linked to agility & collaboration)

Learner of Coachee’s Greatness

Learns and gains self-awareness as s/he ‘teaches’ the coach

Open to be taught by others Gain self awareness of one’s thinking, grow confidence; open to be taught by others

Authentic and humble Authentic and humble Authentic and humble Authentic and humble

Holistic listener Makes sense of her/his thinking, personal ‘experience’ and emergent learning

Listens to make others’ thinking visible

Think and contribute at best, listen and help to make others’ thinking visible

Non-judgmental thinking-partner

Crosses boundaries, attains self-acceptance

Less judgmental thinking-partner

Think more freely, less judgmental of others

Comfortable with not knowing, with failure, trusting process

Comfortable with not knowing and with failure

Comfortable with not knowing and with failure

Comfort with uncertainty and with failure

Empathetic, yet detached from outcome

Accountable for outcome, makes sense of conversation

Holds others accountable, in adult-to-adult relationships

More accountable, in adult-to-adult relationships with others

Courageous feedback-provider

Grows self as a ‘work in process’

Asks for and offers courageous feedback

Grow self-awareness and genuine self-esteem

Supportive challenger Experiments outside of comfort zone

Supportive challenger Experiment outside of comfort zone

8 shifts in coachee’s posture, enabling greater

collaboration & agility in the organization

A

C

A

A

A

C

C

C

C

C

C

C

A

A

Copyright © 2017, www.greatness.coach all rights reserved

A C

Page 36: Miami, 17 October 2017 Jean-Francois Cousin, jfc@1-2-win · Jean-François Cousin, MCC based in Asia since 1995 Coaching experience Selection of Clients • Master Certified Coach,

As coaches, which Asian influences do you embrace in your coaching?

1

2

4

Row / Table

Time Reasoning

Making sense

Learning

Perceiving

‘Truth’

Growth

Page 37: Miami, 17 October 2017 Jean-Francois Cousin, jfc@1-2-win · Jean-François Cousin, MCC based in Asia since 1995 Coaching experience Selection of Clients • Master Certified Coach,

A Coach’s posture rooted in both Western and Asian

Cultures triggers

greater agility and collaboration across an organization

Mastery

Time Linear Cyclical

Common Western experience Common Asian experience

Reasoning Rational Analogical

Making sense Beliefs systems and thinking

patterns Personal experience

Learning Goal-related ‘Journey’ related, emergent

Perceiving From what is said From silence and what

is not said

‘Truth’ ‘Absolute’ ‘Relative’

Search for knowledge Growth Search for wisdom

Copyright © 2017, www.greatness.coach all rights reserved

Page 38: Miami, 17 October 2017 Jean-Francois Cousin, jfc@1-2-win · Jean-François Cousin, MCC based in Asia since 1995 Coaching experience Selection of Clients • Master Certified Coach,

6 paths

Co

ach

lead

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ip-t

eam

,

to in

still

gre

ater

co

llab

ora

tio

n &

agi

lity

acr

oss

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rgan

izat

ion

6 paths towards more Agility and Collaboration, facilitated by a coach posture rooted in both Western and Asian cultures

Copyright © 2017, www.greatness.coach all rights reserved

Page 39: Miami, 17 October 2017 Jean-Francois Cousin, jfc@1-2-win · Jean-François Cousin, MCC based in Asia since 1995 Coaching experience Selection of Clients • Master Certified Coach,

Think of the ripple-effects of your learning today, on your life and on the people you serve.

How will you make them the best possible?

Copyright © 2017, www.greatness.coach all rights reserved

Page 40: Miami, 17 October 2017 Jean-Francois Cousin, jfc@1-2-win · Jean-François Cousin, MCC based in Asia since 1995 Coaching experience Selection of Clients • Master Certified Coach,
Page 44: Miami, 17 October 2017 Jean-Francois Cousin, jfc@1-2-win · Jean-François Cousin, MCC based in Asia since 1995 Coaching experience Selection of Clients • Master Certified Coach,

Self-Leadership

Relational Leadership

Team Leadership

Organizational Leadership

4 steps towards High Performance through Collaboration and Agility

Team Leadership

Organizational Leadership

Page 45: Miami, 17 October 2017 Jean-Francois Cousin, jfc@1-2-win · Jean-François Cousin, MCC based in Asia since 1995 Coaching experience Selection of Clients • Master Certified Coach,

Resource (click on picture for access)

http://www.greatness.coach/book

On Amazon: https://www.amazon.com/Game-Changers-Circus-Greatness-

Organizations/dp/981095655X/ref=tmm_pap_swatch_0?_encoding=UTF8&qid=1446086545&sr=1-1

Page 46: Miami, 17 October 2017 Jean-Francois Cousin, jfc@1-2-win · Jean-François Cousin, MCC based in Asia since 1995 Coaching experience Selection of Clients • Master Certified Coach,

http://www.greatness.coach/book

Page 47: Miami, 17 October 2017 Jean-Francois Cousin, jfc@1-2-win · Jean-François Cousin, MCC based in Asia since 1995 Coaching experience Selection of Clients • Master Certified Coach,

http://www.greatness.coach/book

Page 48: Miami, 17 October 2017 Jean-Francois Cousin, jfc@1-2-win · Jean-François Cousin, MCC based in Asia since 1995 Coaching experience Selection of Clients • Master Certified Coach,

Resource (click on picture for a preview)

Available on Amazon (paperback and ebook)

Page 49: Miami, 17 October 2017 Jean-Francois Cousin, jfc@1-2-win · Jean-François Cousin, MCC based in Asia since 1995 Coaching experience Selection of Clients • Master Certified Coach,

Praise for the Book

“Game Changers at the Circus is a unique and charming story with important lessons for every leader. Jean-François Cousin’s creative energy springs from every page. Read this book and make a positive difference in your organization!”

– Ken Blanchard, co-author of The New One Minute Manager® and Leading at a Higher Level

“Enjoyable and compelling, this timely fable and its lessons read like a novel but serves as an

important business manual. With wisdom and context from a long and successful business career, Jean-François Cousin has painted a vivid picture of how to enact change effectively, with page after page of insight!”

– Marshall Goldsmith, a Thinkers50 Top Ten Global Business Thinker and top ranked executive coach, author of the NYT bestseller, What Got You Here Won’t Get You There

“Many organizations struggle to build a high-performance culture. Sometimes leaders can’t get aligned. Sometimes they disagree about what is most important. Let’s face it—sometimes it seems like a circus! Jean-François Cousin’s new book, Game Changers at the Circus, offers a powerful approach to change all that. Packed with easy-to-apply principles and practical action steps, this book will help you and your team achieve new levels of passion, productivity, and performance.”

– Ron Kaufman, New York Times bestselling author of UPLIFTING SERVICE: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet

“Game Changers at the Circus is a great story of the roles leaders can play in either limiting or accelerating greatness in an organization. The four leadership levels provide a framework for the future, as well as clarity around the essential behaviours contributing to the success of the organization.”

– Roland B. Smith, Vice President and Managing Director, Center for Creative Leadership