michael job resume (3)
TRANSCRIPT
Michael Charles2061 Lexington Ave. N Roseville, MN 55113 ▪ Telephone: 651-329-9802 ▪ [email protected]([email protected])
Object; To secure a position where I may utilize my skills and experience, for a company with opportunities for personal and professional growth.
Highlights
23 years of customer service and retail sales
• 25 years of experience as a barber/hair stylist
• 25 years of experience as a server/bartender
• Willing to take on additional responsibilities; flexible, time is every important.
EducationCosmetology Certificate, St. Paul College, Saint Paul, Minnesota, Nov 1988 to January 1990
Business Administration & Accounting, Globe Business College, Saint Paul, Minnesota, Oct 1, 1987 to March 25, 1988
Bachelor of Science in Business Administration, (CTU) Colorado Technical University 2011 Current
Servsafe Food Certification December 18, 2011
Work History
Great Lakes Educational Loan Services PO Box 8963 Madison, WI 53708-8963(608-246-1800Customer Service, Borrower Specialist Service Rep. Oct 14, 2013 to present
Aerotok Staffing 2001 Killebrew Dr. Suite 320 Bloomington, MN 55425 June 24, 2013 to Oct 14, 2013 (1-888-237-6855)Customer Service, Borrower Specialist Service Rep.
Culver's of St. Anthony , MN 55421 4004 Silver Lake Road 10/29/2012 to 03/07/2013 Manager
• Manage schedules and oversees employees throughout their daily duties to help provide the best customer care possible.
• Manage monitor employee hours and payroll expenses to meet or come in below budgeted levels.
• Manage conduct routine training, evaluations, resolve employee conflicts and oversee disciplinary actions as needed.
• Manage work with employee to develop a cohesive working unit.
Mc Donald’s Corporation 8420 Nicollet Ave. Bloomington, MN 55420 08/28/2011 to 10/22/2012
Manager
• Manage schedules and oversees employees throughout their daily duties to help provide the best customer care possible.
• Manage monitor employee hours and payroll expenses to meet or come in below budgeted levels.
• Manage conduct routine training, evaluations, resolve employee conflicts and oversee disciplinary actions as needed.
• Manage work with employee to develop a cohesive working unit.
Shear Pleasure Salon, Saint Paul, MN FEB 2003 – AUG 2011
Barber/Stylist
• Greet customers when they enter shop and talk to them about the style of haircut they want.
• Shampoo and cut patron’s hair according to their requests.
• Trim mustaches and beards
• Order products from distributor
• Market and sell lotions, shampoos, and other hair products
• Maintain product inventory
• Calculate the charges and receive payments
Fabulous Fern’s, Saint Paul, MN APRIL 2000– FEB 2003
Server
• Greeted customers in busy family-style restaurant.
• Described daily specials, memorized and relayed order to the kitchen
• Garnished and decorated dishes prior to serving
• Ensured guest satisfactions through follow up visits to the table
• Opened and closed restaurant
• Checked employees clean-up; managed own money bank
Doherty Staffing, Edina, MN APRIL 2000 - DEC 2003
Packaging (Best Buy)
• Packaged and sorted product for return purposed.
• Checked labels to ensure product matched the box ID number
• Palletized boxes when packaging was completed
Lexington Hair, Saint Paul, MN JAN 1995 – FEB 2003
Barber/Stylist
• Renting individual chair and managing my own clients
• Ordering individual products from distributor
• Handling individual cash flow and managing individual finances and accounting
Reference;
William E. Land Sr. 774 Aurora St. St. Paul MN, 55104 Cell: 651-230-2139 H: 651-222-6482
Zachary Luckett 2125 Case St. St. Paul MN, 55101 Cell: 612-310-3649 H: 651-489-8530
Clara Boykin 1023 Dayton Ave. St. Paul MN 55104 Cell: 651-247-3231 H: 651-644-3128