michelle delgado resume
TRANSCRIPT
MICHELLE DELGADO2053 Pueblo Nuevo Circle, El Paso, TX 79936
Cell: [email protected]
Dynamic, top-performer with an extensive history of retail sales, customer service and operations management, and atrack record of increasing company's revenue base through focused marketing campaigns and development of strongbusiness rapport. Strong financial management and interpersonal skills. Big-picture vision, leadership, and the tenacity tosuccessfully penetrate new markets, capture market share, and accelerate corporate revenue growth.
Leadership/communication skillsProject managementBusiness operations organizationBudgeting expertise
Employee relationsSelf-motivatedMarket research and analysisCustomer-orientedClient-focused
10/2014 to 10/2015
SPF SERVICESEl Paso, TX
Project Manager (Sales)Accountable for estimating, presenting and closing sales of spray polyurethane foam and shingle roofing systems.Generated new business through door-knocking, measuring roofs and all penetrations, presenting/explaining product,making insurance claims, and following up on project installation day.
09/2004 to 10/2014
CASA CARPET & TILE DISTRIBUTORSEl Paso, Texas
Retail Sales RepresentativeComplete the sale and service of new flooring for the largest wholesaler in the region, with over 86 years in the business.Provide highest levels of customer service in a time-critical environment to a wide range of clients including residentialand commercial customers. Serviced clients from initial contact, through sale and installation, to follow-up.
02/2000 to 09/2002
PAPPADEAUX SEAFOOD KITCHENAlbuquerque, NM
Head ServerServed as a primary service manager in an upscale fine dining restaurant. Maintained full management responsibilityfor 30 subordinate employees including training, evaluation, and supervision. Hand-selected to serve as part ofopening-team Albuquerque operation.
02/1997 to 07/2000
APPLEBEE'S GRILL & BAREl Paso, TX
Restaurant ManagerSpearheaded all management functions for 70 subordinate employees on three shifts including interviewing, hiring,training, evaluation, supervision, and termination. Achieved a fast-track promotion for Server to Trainer to RestaurantManager. Site served as the Training Store for management personnel. Mentored and developed three subordinatemanagement professionals.
Operations Management:Utilized consultative sales approach, strong product knowledge, and highly-developed communication skills toachieve annual sales of $920,000 in a high-volume, fast-paced sales environmentDeveloped a reputation for meeting and exceeding monthly sales goals characterized by consistently achievingsales above the established goal.
Staff Development:Spearheaded all management functions for 70 subordinate employees on three shifts. Site served as the trainingstore for management personnel. Mentored and developed three subordinate management professionals.Served as primary service manager in an upscale fine dining seafood restaurant. Maintained full management
EXECUTIVE PROFILE
SKILL HIGHLIGHTS
PROFESSIONAL EXPERIENCE
CORE ACCOMPLISHMENTS
responsibility for 30 subordinate employees including training, evaluation, supervision. Hand-selected to serve aspart of opening-team Albuquerque operation.
2004MBA: BUSINESS ADMINISTRATIONUNIVERSITY OF PHOENIX, Albuquerque, NMAbility to developed a concentrated understanding of my coursework in International Finance, Statistics andMicroeconomics. I maintained a 3.75 or above GPA.
2002BBA: BUSINESS ADMINISTRATIONUNIVERSITY OF PHOENIX , Santa Teresa, NMDeveloped group building skills with my peers. Ability to apply real work situations to our core field of study.
EDUCATION