Linglong He, CIO

Technology Drives the Business

#1 Largest Online Mortgage Lender

#2 Largest Retail Lender

#1 Originator of FHA Mortgages

#1 VA Loan Provider

Who is Quicken Loans?

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3-143-15

QL Culture

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It’s not about WHO is right, it’s about WHAT is right.

We are the “they”.

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Surfing Ahead

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We PLAY HARD, too

5 Ingredients

Trust

Alignment Execution

Communication Innovation

Trust

Integrity Intent Capabilities Results

Credibility

CompetencyCharacter

* From Stephen Covey’s The Speed of Trust

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Emotional Intelligence

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SocialAwareness

Relationship Management

SelfManagement

SelfAwareness

WHA

T I S

EEW

HAT

I DO

SELF SOCIAL

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One Level Up, Two Levels Down

Love…

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Outcomes that matter…

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Questions?

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@linglonghe