micloud: enterprise ucaas (uk) powered by mitel. why move to cloud communications? benefits derived...
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MiCloud: Enterprise UCaaS (UK) Powered by Mitel
Why move to cloud communications?
• Benefits derived from economy of scale / shared service• Located in a secure, high availability data centre• Multi Instance architecture realizes hardware savings• Technical specialists ensure speedy & efficient support
• Business Agility• Fully featured voice, unified communications and collaboration• Support for flexible working (home & mobile workers)
• Simplified Support• Agreed service levels• Technology refresh / software updates included• No need for in house specialists
• Commercial • Benefit from new technology immediately - rapid deployment / without capital expenditure • Predictable cost - price per month / user• Frees up capital for core business activities
Why choose Mitel cloud communications?
1.Highly secure datacentre infrastructure• Tier 3 Telecity datacentres• Built on iLand Vcloud • Leverages Vmware high availability
2.Business communications specialist• Hundreds of call control features• Wide range of IP telephones & devices• Ideal for distributed / mobile organisations
3.Choice of deployment models• On premise• Cloud• Hybrid
IN-OFFICE EXPERIENCE, ANYWHERE, ON ANY DEVICE
MiVoiceBusiness
Collaboration•Video conferencing•Application / desktop sharing•Webcast
MiCloud: Enterprise UCaaSVoice, unified communications and collaboration
Desktop & mobile clients• Secure instant messaging• Presence & availability• Softphone / video• RSS feeds
Unified Messaging•Visual Voicemail•Unified Messaging•Recorded Announcements
Fixed, wireless & mobile•Single number identity•Mid call features•Call hand off
Teleworking• Extend desk phones over
broadband
MiVoice Business Hundreds voice features•Auto attendant •Hunt groups •Automatic call distribution•Class leading IP telephones
MiVoiceBusiness
MiCloud: Enterprise UCaaSA closer look at the technology• UCaaS elements
• MiVoice Business call control• MiCollab Unified Messaging• MiCollab Client for desktop and mobile• MiCollab Audio, Video and Web conferencing• MiVoice Border Gateway• MiVoice Phones and Devices
• Each customer has their own vUCC instance• Up to 250 (500*) users per instance• Leverages VMware Vsphere capabilities• Bring your own SIP trunk connectivity• Includes software assurance and support• Mitel Streamline enables IP over traditional twisted pair cabling• Licences optimised for office, knowledge & mobile workers
* Planned Availability Q2 2014
6MiCloud: Enterprise UCaaS Simple licensing based around four user types
MiVoice Conference and Video Unit
MiCloud: Enterprise UCaaSMiVoice IP Phones and Devices
Attendant Consoles
Entry Enterprise Phone
Entry Key System Phone
Premium Business Phone
Basic IP Phone
Mainstream Business Phone
Executive Phone
Mainstream Key System Phone
Integrating devices(Single Number Identity)
Accessories
8 MiCloud: Enterprise UCaaS In Summary
• Hundreds of voice features• Wide range of IP telephones• Licencing for office, knowledge & mobile workers
Feature rich unified communications and
collaboration
• Agreed service level• From a secure tier 3 data centre• Reduced time to service• Simple price per user per month
Predictable communications
• No need for specialist IT staff• Technology refresh / upgrades are included• IT staff freed to focus on business process improvement
Focus on core business activities
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