micrelec - cgh belgium · • nano site controller with cloud based services ... micrelec outdoor...
TRANSCRIPT
Company presentationMICRELEC
Agenda
• Who is Micrelec
• Micrelec Roadmap
• Micrelec product groups
• Site controller
• POS
• BOS
• HOS
• Peripherals
• Services
Who is Micrelec?
• Founded in 1991
• 2006 – 2015 part of multinationals
• Meggit, Torex, Micros & Oracle
• 2015 re-established as independant company
• Situated in Belgium, near Ghent
• Personnel: 32
• Administration and sales: 6
• Operations (helpdesk, support, field, staging, repair, Hsse) : 19
• Development: 7
• Each member of core team has over 30 yrs. of petrol experience
Who is Micrelec?
• Development and support of hardware and software solutions for petrol market
• A-Z offer:
• HW & SW design & development
• After sales support: helpdesk, maintenance and field
• Project management
• Networking & infrastructure
• Micrelec Main Objectives
• Focus on helpdesk and fieldservice excellence
• International expansion
• Solid partners
• OPT Suppliers
• POS & BOS systems
• Network of excellent dealers
Who is Micrelec?
• Market: BeNeLux
• Main customers:
• + 1200 sites
• Unmanned & POS solutions
• BOS & HOS solutions
• Indoor / outdoor payment solutions
Micrelec Roadmap
• Development Roadmap
• New HW generation for site controller
• Nano site controller with cloud based services (IOT)
• Interfacing 3th party POS & OPT
• Alarm management tool Petrol 24/7
• Forecourt control
• Expansion I/O contacts
• BOS & HOS applications
• Open structure for 3th party interfacing
• On-line host for fuel cards
• Mobile pay
• Electric charging
Micrelec Tank to Bank
Our purpose is to provide oil companies and their retailers with a
Tank to Bank solution that provides complete control
from the moment the product leaves a distribution terminal to the moment it
is delivered into a motorist’s tank.
Micrelec Tank to Bank
Micrelec Product Groups
• Site Controller
• POS
• BOS
• HOS
• Peripherals
• Services
Micrelec site controller generations
Site Controller POS BOS HOS Peripherals Services
Micrelec site controller anno 2015
Site Controller POS BOS HOS Peripherals Services
• Designed for 19” rack
• Industrial SBC with no moving parts
• For more professional and reliable installations
Micrelec site controller anno 2015
Site Controller POS BOS HOS Peripherals Services
DATS 24 Belgian Shell
Micrelec site controller: good to know
Site Controller POS BOS HOS Peripherals Services
• Since 1992
• Tele Management System
• Resilient capability
• Application SW can run virtualized
• IP Interface to all forecourt equipment
All pump types - +/- 100
Micrelec site controller 2017
Site Controller POS BOS HOS Peripherals Services
• Nano site controller
• DIN Rail mountable
• Modular expandable
• Cloud based services
(configuration & reporting)
• Cost effective
Micrelec POS solution
Site Controller POS BOS HOS Peripherals Services
• Site Controller integrates with:
• Micrelec POS
• Oracle POS (Lucas)
• Orbis POS
• Protocol available for 3th party POS integrations
Micrelec BOS solution
Site Controller POS BOS HOS Peripherals Services
• FMS (Forecourt Management Solution)
• Remote price setting
• Fuel reporting
• Wet stock control
• LMS (Local Management System)
• Real-time backoffice
• Full article management
• Shop reporting
Micrelec HOS solution
Site Controller POS BOS HOS Peripherals Services
• Tele Management System
• Universal tool for seamless dataflow between HQ and petrol stations
• Scheduled tasks with no need for user interference
• Accepts and provides data in any format
• TMS graph
• Analytical tool
Micrelec Tank gauging
Site Controller POS BOS HOS Peripherals Services
• Retrieves product level, temperature and water level
• Calculated volume changes linked to product sales:
• Auto detection of deliveries
• Unexpected product movement
• Auto calibration
• Product reconciliation
• Supports IFSF
• Veeder-root technology
• Direct connection to probes
4.400
4.300
4.200
4.100
4.000
3.900
3.800
3.700
3.600
3.500
3.400
MT-1
Micrelec Outdoor Payment Terminals
Site Controller POS BOS HOS Peripherals Services
Micrelec Outdoor Payment Terminals
Site Controller POS BOS HOS Peripherals Services
Micrelec Outdoor Payment Terminals
Site Controller POS BOS HOS Peripherals Services
• Accepts (chip- or magstripe-based) bank cards,
creditcards, petrol cards, trucker cards, local cards
• Optional:
• BNA (banknote acceptor) + built in safe
• barcode reader (vouchers for discount & loyalty, unused BNA credit redemption)
• All HW components remotely controlled over IP,
application SW is not in the terminal
• Remote supervision (P24/7), selective remote
maintenance
Micrelec Outdoor Payment Terminals
Site Controller POS BOS HOS Peripherals Services
• Application SW is relocatable and can be virtualised
• EPS SW supports IFSF ISO8583 with multiple concurrent
hosts
• Slim, rugged, stylish and flexible design for hostile and
high/low temperature operating conditions
• Allows integration of a variety of 3rd party pinpads and
cardreaders
Unique C-Tep features
• Management of Atos pinpad via integrated solution (C-TEP).
• Advantages:
• Remote diagnosis for alarm management
• OPT disconnected
• OPT out of order
• OPT out of paper / paper jam
• OPT pinpad error
• OPT printer error
• Remote control
• Reset pinpad
• Reset cardreader
• Reset printer
Site Controller POS BOS HOS Peripherals Services
Unique C-Tep features
• Extra functionalities
• Text on ticket
• Printing of ticket with indexlevels (tank information)
• Acceptance of local cards on OPT
• Pay @ pump smartphone App
• Lower subscription cost, lower maintenance cost
• No more costs for Atos lease line
• No more costs for Atos PTO support
• No more costs for Atos backoffice support (smashbox / yomanibox)
Site Controller POS BOS HOS Peripherals Services
Micrelec Services
Site Controller POS BOS HOS Peripherals Services
• EFT hosting
• Collection of EFT transactions and distribution of blacklists
• Operational data hosting (stock, turnover, deliveries, price changes, ...)
• Service data hosting (electronic journals, tank calibration data, peripheral
communication dump, ...)
• Analysis of service station data (tank calibration, reconciliation discrepancies, ...)
• Special, customer tailored projects
• Examples: Banksys OPP, Shell Happy Days, OMV franchising
Micrelec Petrol 24/7
Site Controller POS BOS HOS Periperals Services
The petrol 24/7 business concept
Site Controller POS BOS HOS Periperals Services
Petrol 24/7 principles
Site Controller POS BOS HOS Periperals Services
• Equipments / station generate events
• Events are collected by a data exchanger (TMS)
• Events become alarms by rules
• Alarms require actions
• Alarms are tagged with severity and status
• Alarms remain visible until fixed / solved
Petrol 24/7
Site Controller POS BOS HOS Periperals Services
More than 180 available events for alarm generationSitecontroller Event
SC has become operational
SC power down received from UPS
SC harddisk damaged
SC harddisk OK again
attend mode on
attend mode off
test mode on
test mode off
last received prize change effective
shift xx opened/closed
duty call from host
POS Event
POS 1-4 disconnected from SC
POS 1-4 connected to SC
No EFT transactions polled > 3 days
EFT transaction memory low
No blacklist update > 3 days
Pumps Event
disconnected from SC
connected to SC
pump in operation
pump out of order
pulse alarm
display alarm
nozzle not rehooked
prepay overshoot
null transaction
pumpindex corrupted
index error
Banksys PTO Event
disconnected from SC
connected to SC
Z-total request failed
OPT2010 Event
disconnected from SC
connected to SC
in operation
out of order
no paper
paper low
paper OK
no host
host available
pinpad error
pinpad OK
cardreader error
cardreader OK
door open
door closed
BNA Event
disconnected from SC
connected to SC
in operation
out of order
reader jammed
reader operational
door open
door closed
Tanks / level gauges Event
disconnected from SC
connected to SC
in operation
out of order
delivery detected
high level reached
high level cleared
low level reached
low level cleared
low low level reached
low low level cleared
AP alarms
QP alarms
Coin dispensers Event
disconnected from SC
connected to SC
Price signs Event
disconnected from SC
connected to SC
Petrol 24/7 Alarm Control
Site Controller POS BOS HOS Periperals Services
• Alarm Control is a tool to provide control over the equipment on service stations
• Extensive and flexible alarm generator
• Monitors the problem until it is solved
• Possibility to integrate events from 3th party (eg refrigerator, airco, etc)
• For:
• Engineering
• Retail Operations
• Retail Automation
Petrol 24/7 Status dashboard
Site Controller POS BOS HOS Periperals Services
• Real-time dynamic dashboard
• Informs the user of the current state of
specific/all petrol stations
• Refreshes automatically
Petrol 24/7 Statistics Analysis
Site Controller POS BOS HOS Periperals Services
• Compares current transactions against
calculated averages
• Averages are calculated for every hour of
the day, every day of the week
• Calculated for every terminal, pump and
MOP
• Useful to detect defects like slipping belts,
clogged filters, abnormal flow, payment host
related problems
Micrelec
• Q & A