Microsoft Dynamics 365 für stressfreies Arbeiten

02. März 2017 @ Tech Data Azlan

Jana Lukic, Partner Sales Executive, Microsoft

techdata.com

Teilnahme nur über das Telefon möglich: 06925511-4400 Zugriffscode: 701 315 951

Microsoft Dynamics 365 für stressfreies Arbeiten

02. März 2017

Tech Data empfiehlt Original Microsoft® Software

Tech Data GmbH & Co. oHG, Kistlerhofstr. 75, 81379 München

Mail: microsoft-sales@techdata.de Tel.: +49 (0) 89 / 47 00 – 28 08

techdata.com

Reinvent products and business models

Engage customers

Optimize operations

Empower employees

Digital

Transformation ReinventBuild

Create

Reinvent products and business models

Optimize operations

Intelligent Cloud

Reinventing Productivity & Business Process

More Personal Computing

Aligning our priorities

Security

Industry scenarios

Horizontal scenarios

Focusing on customer success

Products Services Partners

Intelligent Cloud

Reinventing Productivity & Business Process

More Personal Computing

Aligning our priorities

Changing the conversation

Trust

Engage your

customers

Empower your

employees

Optimize your

business

Transform your

products

Microsoft Dynamics 365Business applications

• Optimized for 250+

Employees

• Comprises AX & CRM

• Dual Use

• Min 20 seats on select offers

• Optimized for 10-250

Employees

• Comprises Project ‘Madeira’ &

Future Sales, Marketing

Solutions

• Cloud Only

• Max 300 seats

Microsoft

Sales

Customer Service

Field Service

Project Service Automation

Operations

Finance

Marketing + Adobe

Microsoft

Sales

Customer Service

Field Service

Project Service Automation

Operations

Finance

Marketing + Adobe

Purpose-built

Productive

Adaptable

Dynamics 365

Characteristics

Intelligent

Purpose-built business applications

Sales Opportunity management

Social selling Content

collaboration Mobile sales

Planning & management

Intelligence

Customer

Service Omni-channel Portal

Agent enablement

Onsite service

Knowledge Intelligence

Marketing *

Field

Service Scheduling

and dispatch

Asset and warranty

management

Service agreements

Inventory management

Mobile Intelligence

Project

Service

Automation

Opportunity management

Resource management

Time and expenses

Project planning

Team collaboration

Customer billing

Intelligence

Operations Retail Procurement and sourcing

Supply chain management

Project accounting

Human capital management

Manufacturing Financial

management Intelligence

Adobe and Microsoft announced plans for a strategic partnership. Microsoft will make Adobe Marketing Cloud its preferred marketing service for Dynamics 365 Enterprise edition.

Empower people to delight customers through an end-to-end view

PROCESS

PERSONAS

Customer

lifetime value

Pricing, discounts,

taxation

Product

availability

Order information,

resource reservations

Payment

history*

Common Data Model: Dynamics 365

Dynamics 365

Common Data Model: Dynamics 365

Dynamics 365

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---------------------------------------- Enterprise edition--------------------------------------- Business edition

“Our people are loving the increased

functionality; they can do more,

more easily.”

Steven Hanna

VP and CIO

“We can use data to make data-driven

decisions and communicate to our teams

using actual data. Everyone here is very

smart, but the additional insights – based

on a single shared version of the truth –

make us all smarter.”

Rick Stow

Head of Client Relationship Management

“Our people are loving the increased

functionality; they can do more, more

easily.”

Steven Hanna

Kennametal Inc.

VP and CIO

“Microsoft Dynamics CRM makes our sales

personnel more effective by reducing the

amount of time they spend on non-value-

add activities and by creating more time to

spend with customers.”

Joe Tarulli

Corporate Sales Development Manager

SMB Promotion Sales App @ $40

Common application platform: PowerApps, Microsoft Flow, Common Data Model

Microsoft AppSource

Microsoft Dynamics 365

Microsoft Dynamics 365