microsoft dynamics nav faq 1
TRANSCRIPT
Microsoft Dynamics NAV FAQ
Presented By:Michael IntravartoloMarketing Manager
Solution Systems, Inc.
Reimagine 2016
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How do I check my version of Dynamics
NAV?
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• In the menu task bar, go to Help -> About NAV. This displays the current version of Dynamics NAV that you are using.
What is Customer Source and how can I
access it?
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•Customer Source is a secured password protected site for all Microsoft Dynamics customers engaged in the Business Ready Enhancement Plan or a service plan. With training and documentation that is available online your company can improve efficiency. By being up-to-date with the latest updates, service packs, downloads, over 1,200 e-learning courses and accessible knowledge base (with articles and resolutions) customers can reduce their support costs. In addition to this, customers can also gain access to user groups and active communities.
•Access to these resources is provided at no extra charge when you are enrolled in a Business Ready Enhancement Plan
•Click here to access Customer Source
Why do I need to upgrade?
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•Every year you pay an annual maintenance fee (Enhancement Plan) to Microsoft, which is ideally 16% of your license value. Your investment on maintenance will become void if you are not upgrading your system. However, Microsoft uses this maintenance fee for improvisation of software. With newer versions you get better integration with other business applications, additional features and enhancements which will improve performance.
Can I integrate other software with NAV to
meet specific business needs?
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•Yes. Microsoft Dynamics NAV is compatible and highly scalable with the technology that you already use delivering value without high costs.
•Have a look at our Dynamics NAV Add-ons Video Resource Guide: http://bit.ly/1s5vSWf
I need additional NAV licenses, can I
purchase these from Solution Systems?
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•Yes. If you need any additional licensing, simply contact Solution Systems.
Am I up-to-date with my Enhancement
Plan?
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•It is very important to keep track of the expiry dates of your annual Enhancement Plans to maintain price protection and avoid any late fee charges. So if I were you and you are wondering about this I would check your Enhancement Plan as soon as possible.
Questions
Contact info:
Michael Intravartolo 847-590-3000 x295 [email protected]
847-590-3000 | [email protected] | @Solution_System
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