Microsoft Lync offers all Communication and Collaboration applications in a single user

interface delivered “as a Service” by Arkadin, a leading global Conferencing Service Provider.

Arkadin is a strategic Microsoft Partner with unique expertise in hosting Microsoft Unified

Communications (UC) solutions for a fast, reliable and scalable international deployment

including Lync with Instant Messaging, Conferencing and Enterprise Voice features.

Key Business Benefits

• Hosted IP telephony avoiding high investment in IPBX equipment and maintenance

• Quicker ROI thanks to the benefits of SaaS delivery

Microsoft Lync hosted by Arkadin on a secure cloud platform

• Arkadin Professional Services provide support to customers throughout the deployment of a hosted Lync solution and beyond.

• Arkadin’s premium quality audio conferencing integrates seamlessly with Lync regardless of the number of internal or external participants

Presence & Instant Messaging • Find the most convenient time to communicate by looking at the availability status• Chat and share files with all your contacts

Audio, Web & Video Conferencing • Share applications during conferences with multiple participants• Collaborate “face-to-face” using the video conferencing feature

Enterprise Voice • Replace your existing IPBX with Lync Server for advanced telephony features• Dial out calls to PSTN direct from your desktop

A single console for a unified user experience, available direct from your desktop or mobile device, offering Unified Communications’ (UC) functions:

Microsoft Lync seamlessly interoperates with Microsoft Office, Exchange and SharePoint

creating the most intuitive UC solution on the market. High interoperability also fits with

existing IT infrastructure for easier deployment and migration.

Arkadin brings added value to Microsoft Lync with four major benefits

4. Arkadin Client Services for a smooth deployment and quick user adoption of Lync

• International roll-out management• User training and adoption services• Local Client Care 24x7• Professional Services at every step of your deployment and beyond

• Low cost of ownership: no server maintenance costs, minimum IT resources, automatic product upgrades • Fast and scalable deployment: short roll-out project and flexible capacity growth • Easy extension and migration: smooth migration of infrastructure to the Cloud. Easy testing on pilot sites and simple implementation of Lync • Security and reliability: provided by Arkadin’s private cloud

1. Hosted Lync for low cost of ownership and flexible roll-out

3. Arkadin audio conferencing integration with Lync

• Arkadin audio integration enables the organisation of online conference calls directly from Lync with participants outside your company network such as suppliers, partners or employees on the move• Whatever the number of guests, Arkadin audio is always stable and crystal clear. This is a guarantee in communication and business efficiency

• No need for hardware equipment thanks to Enterprise Voice application embedded on Lync, hosted on the Arkadin Cloud Platform • Lync Server delivers all required standard IPBX and advanced telephony functions • Total cost of ownership (TCO) is reduced by 39% in 3 years with a Microsoft Communication Server based telephony solution

2. Advanced telephony functions available online with Lync Server

Source: Microsoft cost analysis, 2010