microsoft management seminar series sms 2003 change management
TRANSCRIPT
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Microsoft Management Seminar Series
SMS 2003 Change ManagementSMS 2003 Change Management
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Microsoft Management Seminar Series
Summary of Previous Sessions
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Microsoft Management Seminar Series
Patch Management, change control and Desktop Deployment with SMS 2003
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Session Goals
• Outline the challenges of Change Management in a typical Network Environment
• Demonstrate the use of Systems Management Server (SMS) 2003 to facilitate Change Management
• Show how SMS is leveraged for Patch Management
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What is IT Change Management?
A set of procedures and tools to…
• Define the deployment of software in the IT infrastructure
• Deployment of software to mobile users • Requires policies, workflow processes, and tools
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Systems Management Server (SMS) 2003
Application Application DeploymentDeployment
AssetAssetManagementManagement
SecuritySecurityPatchPatch
ManagementManagement
LeveragingLeveragingWindows Windows
Management Management ServicesServices
Support forSupport forthe Mobile the Mobile WorkforceWorkforce
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Leveraging SMS 2003 for IT Change Management
• Elements of IT change management– Software Package Creation– Software package Deployment– Software Updating
• Using core SMS features in change management• Building around SMS in change management
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SMS 2003 can help ……
Help me deliver Help me deliver value right awayvalue right away
Installs easily, gets results quickly Support for complex environments Multi domain support
Help me Help me decrease my decrease my
workloadworkload
Automated collection creation using dynamic queries
Software Update Services for SMS 2003 Feature Pack
Help me run Help me run operations more operations more
productively productively
Application Deployment to one or many machines Vulnerability Assessment and Patch Management Hardware and software management
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Application Deployment
Admin Admin RequirementsRequirements
Automated delivery of software in a timely and inexpensive manner
Provisioning of the right services and applications to end-users
Standardized approach to software delivery processes
Comprehensive solution for application delivery Plan, test, deploy and analyze applications Reliable and easy Delivery: right place and at the right time Validation of successful deployment
Business Business DemandsDemands
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Software Distribution Features
• SMS 2003 Software Distribution:
- Powerful tool to create software packages for automated deployment
- Delta replication between site servers and distribution points
- Elevated rights for Client Installation Account so you don’t have give you clients administrative privileges on their machines
- Detailed reports out of the box to ease the application deployment process
– Hardware (42), Operating System (9), Software (16), Software Distribution (20), Software Updates (13)
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Security Patch Management
Tools and processes to Identify critical patches Determine vulnerable systems Deliver patches reliably and quickly Accurately report delivery status
A secure Windows environment through Collection of critical patch information Vulnerability assessment of existing environment Quick and easy deployment of patches Targeted delivery of patches Verification and reporting on patch deployment
SMS 2003 SMS 2003 DeliversDelivers
Business Business DemandsDemands
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SMS Web Based Reporting
Integrated in the SMS Administrator Console– Can generate and run reports from SMS– Viewed in Internet Explorer– SMS object security provides granularity of security – 120 pre-built reports – Dashboards for viewing multiple reports on one web page
• Extensible web-based reporting tool– Based on automatically maintained, high performance
SQL Views– Reports can be customized to meet the business needs– Scheduled reports
• Exporting Reports– Can export/import report properties into other SMS environments
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SMS Reporting
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SMS Customized Reports
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Device Management Feature Pack
• Hardware inventory • Software inventory • File collection • Software distribution • Settings management* • Password policy management* * Available only for Windows Mobile software for Pocket PCs.
The SMS 2003 Device Management Feature Pack allows SMS 2003 to manage mobile devices running Windows CE (3.0 or later) and Windows Mobile software for Pocket PCs (2002 or later).
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Target Machine
SMS Advanced Client Agent Windows-Present
OS Deployment Feature Pack
MOM
HardDisk
Logs all activity
SMSServer
SMS inventory used to create a “collection” – machines are targeted for refresh
Existing Windows Client receives advertisement for OS refresh
11
22
33 SMS delivers bootable WinPE image using WIM to existing OS partition
Image is personalized and boots to full OS with SMS agent
55
66
77
Compressed WIM OS image is downloaded & installed
Auto login configures the SMS Advanced Client agent
SMS delivers role based applications and post OS config
88
Application Delivery
SMS ClientAgent Pre-OS
WinPE Image Delivery
Boot files are modified, reboots to WinPE on hard disk
44
OS Image Delivery
BootableWinPEOS
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Application Deployment
8. View ApplicationDeployment Reports
1. Createpackage
2. Deploy Packageto Dist points
3. Create anddeploy Advertisement
! ! !
4. Monitor real timestatus of delivery
5. Application installson Windows XP machine
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Patch Deployment
1. Patch Vulnerability Assessment 2. View Vulnerability
Reports3. View requested patchesin Software Updates folder
and machine request in Resource Explorer
4. Create Package and Patch usingSecurity Updates function
5. Allow patch to deploy
6. View updates in System Status
for both ad and package
7. View patch update on local machine
8. View Patch Reports Update
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Demos
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SMS 2003 Resources
SMS 2003 Product Info www.microsoft.com/smserver/techinfo/productdoc/default.asp
SMS 2003 Community www.microsoft.com/smserver/community/default.mspx
SMS Patch Management Guide www.microsoft.com/business/reducecosts/efficiency/manageability/patch.mspx
SMS 2003 Webcast Series www.microsoft.com/smserver/support/webcastseries/default.asp
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Questions and Answers
Blog:
Blogs.technet.com/brucecowper