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MICROSOFT MB2-867 EXAM QUESTIONS & ANSWERS

Number: MB2-867Passing Score: 800Time Limit: 120 minFile Version: 45.5

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MICROSOFT MB2-867 EXAM QUESTIONS & ANSWERS

Exam Name: Microsoft Dynamics CRM 2011 Installation and Deployment

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QUESTION 1A company has 1000 queue mailboxes. You need to ensure that the Microsoft Dynamics CRM E- Mail Routerautomatically imports messages sent to the queue mailboxes as fast as possible.What should you do? (Choose all that apply.)

A. Create forwarding rules for all queue mailboxes.B. Configure the E-mail Router to use a forward mailbox, and publish the E-Mail Router settings.C. Set the E-mail access type C Incoming option to E-mail Router for all queues.D. Configure the E-mail Router to use only the queue mailboxes, and publish the E-Mail Router settings.E. Set the E-mail access type C Incoming option to Forward Mailbox for all queues.

Correct Answer: ACDSection: (none)Explanation

Explanation/Reference:

QUESTION 2An organization has an on-premise deployment of Microsoft Dynamics CRM 2011 that includes threeorganizations. Users have accounts in all three organizations. Some users have Microsoft Exchange Server2010 email accounts and other users have Exchange Online email accounts. You need to configure theMicrosoft Dynamics CRM 2011 E-mail Router. How many incoming profiles should you create?

A. 2B. 3C. 6D. 1

Correct Answer: ASection: (none)Explanation


QUESTION 3A company has a server named EX1 that runs Microsoft Exchange Server 2003. You need to configure anincoming profile in the Microsoft Dynamics CRM 2011 E-mail Router Configuration Manager for the Exchangeserver. What should you enter as the incoming server name?

A. http://ex1B. http://ex1/EWS/Exchange.asmxC. http://ex1/owaD. ex1



QUESTION 4

On which of the following operating systems can you run the Microsoft Dynamics CRM 2011 E- mail Router?(Choose all that apply.)

A. Windows VistaB. Windows 7 (x86)C. Windows Server 2003D. Windows XPE. Windows 7 (x64)F. Windows Server 2008 R2 (x64)G. Windows Server 2008 R2 (x86)

Correct Answer: BEFSection: (none)Explanation


QUESTION 5A company has POP3 email accounts and sends mail by using the SMTP protocol. You configure two queuesin an on-premise deployment of Microsoft Dynamics CRM 2011 to use a forward mailbox for incoming emailand the Microsoft Dynamics CRM 2011 E-mail Router for outgoing email. All employees use MicrosoftDynamics CRM 2011 for Microsoft Office Outlook for incoming email and the E-mail Router for outgoing email.How many profiles should you create in the E-mail Router Configuration Manager?


A. one incoming profile and one outgoing profileB. two incoming profiles and one outgoing profileC. one incoming profile and two outgoing profilesD. two incoming profiles and two outgoing profiles



QUESTION 6You need to install the Microsoft Dynamics CRM 2011 E-mail Router for use with only a POP3 email system.What should you do?

A. Before installing the E-mail Router, install Microsoft Office Outlook on all client computers.B. Before installing the E-mail Router, install the Microsoft Exchange Server MAPI Client and Collaboration

Data Objects.C. Before installing the E-mail Router, install and start Microsoft Dynamics CRM Server 2011.D. While installing the E-mail Router, do not select the Rule Deployment Wizard component.

Correct Answer: DSection: (none)Explanation


QUESTION 7Which of the following 32-bit operating systems is supported by the 32-bit edition of the Microsoft DynamicsCRM 2011 E-mail Router?

A. Windows Server 2003B. Windows Server 2008C. Windows VistaD. Windows 7


Explanation/Reference:You can install the E-mail Router and Rule Deployment Manager on any computer that is running one of thefollowing operating systems, and that has network access to both Microsoft Dynamics CRM and the e-mailserver:

Microsoft Windows 7 32-bit and 64-bit editionsMicrosoft Windows Server 2008 or Windows Server 2008 R2 x64-bit editions onlyImportant

Windows Server 2008 32-bit editions, Windows Server 2003, Windows Vista, and Microsoft Windows XPeditions are not supported for installing and running Microsoft Dynamics CRM E-mail Router or E-mail RouterConfiguration Manager.Running Microsoft Dynamics CRM E-mail Router and E-mail Router Configuration Manager (32-bit) is notsupported on a Windows Server 64-bit operating system, in Windows-On-Windows (WOW) mode. Install andrun the 64-bit version of the Microsoft Dynamics CRM E-mail Router.Rule Deployment Wizard Requires MAPIsource: http://technet.microsoft.com/en-us/library/hh386516.aspx

QUESTION 8A company uses Microsoft Dynamics CRM 2011 on-premises. You need to create an incoming MicrosoftExchange Online profile for the Microsoft Dynamics CRM 2011 E-mail Router. Which authentication typeshould you use for the incoming profile?

A. Clear TextB. Windows AuthenticationC. NTLMD. Anonymous


Explanation/Reference:logical answer id B however in original file it was A.

Steps for Exchange E-mail Server Type

The steps in this procedure continue from Configure the incoming e-mail profile.

Note

For each E-mail Server Type, specific options are available for protocol and authentication type:

E-mail Server TypeProtocolsAuthentication TypesExchange 2003WebDAVWindows AuthenticationExchange 2007WebDAV or Exchange Web ServicesWindows AuthenticationExchange 2010Exchange Web ServicesWindows AuthenticationSelect the Protocol:If your E-mail Server Type is Exchange 2007, select WebDAV or Exchange Web Services.If your E-mail Server Type is not Exchange 2007, the Protocol is automatically selected for you.Note

For information about the differences between the WebDAV and Exchange Web Services protocols, seeMigrating from Exchange 2007 Legacy APIs.

Notice that the Authentication Type is also automatically selected, regardless of the version of MicrosoftExchange.Indicate the Location of the e-mail server.If the Protocol is WebDAV, type the HTTP-DAV location of the Microsoft Exchange server in the E-mail Serverfield. Please note the following:A single installation of Microsoft Exchange Server can consist of multiple endpoints. Specify an endpoint thathas HTTP-DAV enabled. (For example, on an Exchange 2003 installation, the endpoint used for Outlook WebAccess has HTTP-DAV enabled.)Enter this location in URL format: https://ExchangeServerName or https://ExchangeServerName.domain.com.If Microsoft Exchange is not installed on the default Web site and port, include the port number. For example:https://ExchangeServerName:8080If the Protocol is Exchange Web Services, type the location of the Microsoft Exchange Server in the ExchangeWeb Services URL field.Enter this location as a URL in Exchange Web Services (EWS) format: https://ExchangeServerName/EWS/Exchange.asmx.If Microsoft Exchange is not installed on the default Web site and port, include the port number. For example:

https://ExchangeServerName:8080/EWS/Exchange.asmx.For Access Credentials, select the type of credentials that the E-mail Router will use to access the mailbox ofthe Microsoft Dynamics CRM user. The available credential types are Local System Account and OtherSpecified.Notes

The account you specify must have full access to the Microsoft Exchange mailbox of the Microsoft DynamicsCRM user. Verify that the rights are set correctly within the mailbox of the account. (These include, at aminimum, the rights to open the mailbox, read mailbox items, create folders, and move mailbox items.) Forsystems that use Microsoft Exchange 2003, you can change user mailbox rights in the Active Directory Usersand Computers tool. For systems that use Microsoft Exchange Server 2007 or Microsoft Exchange Server2010, use the Exchange Management Shell tool to change permissions on mailboxes.

If the E-mail Router is installed on the Exchange Server and the Access Credentials are set to Local SystemAccount, no additional Exchange administration is required.

QUESTION 9Which of the following 64-bit operating systems is supported by the 64-bit edition of the Microsoft DynamicsCRM 2011 E-mail Router?

A. Windows Server 2008B. Windows XPC. Windows VistaD. Windows Server 2003


Explanation/Reference:original anwer was C however it does not make sense at all. please see installtion guide extract for detail.

You can install the E-mail Router and Rule Deployment Manager on any computer that is running one of thefollowing operating systems, and that has network access to both Microsoft Dynamics CRM and the e-mailserver:Microsoft Windows 7 32-bit and 64-bit editionsMicrosoft Windows Server 2008 or later version x64-bit editions onlyImportantWindows Server 2008 32-bit editions, Windows Server 2003, Windows Vista, and Microsoft Windows XPeditions are not supported for installing and running Microsoft Dynamics CRM E-mail Router or E-mail RouterConfiguration Manager.Running Microsoft Dynamics CRM E-mail Router and E-mail Router Configuration Manager (32-bit) is notsupported on a Windows Server 64-bit operating system, in Windows-On-Windows (WOW) mode. Install andrun the 64-bit version of the Microsoft Dynamics CRM E-mail Router.

QUESTION 10You plan to install Microsoft Dynamics CRM 2011. You need to use specific security group names that do notcurrently exist in Active Directory. What should you do?

A. Create the security groups in Active Directory, and then install Microsoft Dynamics CRM Server 2011 byusing an XML configuration file that references the existing security groups.

B. Log on to the server as a Domain Administrator. Install Microsoft Dynamics CRM Server 2011 by using anXML configuration file that includes the names of the security groups you want to create.

C. Log on to the server as a Domain Administrator, and start the Microsoft Dynamics CRM setup program. Inthe setup interface, enter the names of the security groups you want to create.

D. Create the security groups in Active Directory, and then select them in the Microsoft Dynamics CRM setupinterface.


Explanation/Reference:http://www.crmsoftwareblog.com/2011/08/microsoft-crm-2011-installation-configuration-file-for-high-security-organizations/explains why 1 correct.

QUESTION 11You are planning to deploy Microsoft Dynamics CRM 2011 on-premises to a single server. The current serverconfiguration includes the following components: Windows Small Business Server 2008 SP2 Microsoft SQLServer 2008 Workgroup Edition Internet Information Services (IIS) 7 Microsoft Office SharePoint Server 2007.Which component do you need to upgrade before you can install Microsoft Dynamics CRM 2011?

A. Windows Small Business Server 2008 SP2B. Internet Information Services (IIS) 7C. SQL Server 2008 Workgroup EditionD. SharePoint Server 2007

Correct Answer: CSection: (none)Explanation

Explanation/Reference:http://msmvps.com/blogs/larrylentz/archive/2011/01/17/installing-crm-2011-rc-on-premise.aspx

QUESTION 12You plan to install Microsoft Dynamics CRM 2011 and the Microsoft Dynamics CRM E-mail Router on a servernamed SERVER1. The Microsoft Dynamics CRM databases will be stored on a server named SERVER2,which runs Microsoft SQL Server 2008 R2 Enterprise Edition (x64). The E-mail Router will be configured toconnect to Microsoft Exchange Server 2010 Enterprise Edition. The company has an Active Directory DomainServices (AD DS) domain. What are the minimum privileges necessary to install Microsoft Dynamics CRM2011 in this situation?

A. Local Administrator rights on SERVER1 and SERVER2; Exchange Server Administrator rights; organizationand security group creation permission in AD DS

B. Local Administrator rights on SERVER1 and SERVER2; sysadmin role permissions on SERVER2; rights tocreate and add members to security groups in AD DS

C. Write privileges on SERVER1 and SERVER2; organization and security group creation permission in ADDS

D. Domain Administrator; Local Administrator rights on SERVER1

Correct Answer: BSection: (none)Explanation

Explanation/Reference:The user account used to run Microsoft Dynamics CRM Server Setup that includes the creation of databasesrequires the following minimum permissions:1. Be a member of the Active Directory Domain Users group. By default, Active Directory Users and

Computers adds new users to the Domain Users group.

2. Be a member of the Administrators group on the local computer where Setup is running.3. Have Local Program Files folder read and write permission.4. Be a member of the Administrators group on the local computer where the instance of SQL Server is

located that will be used to store the Microsoft Dynamics CRM databases.5. Have sysadmin membership on the instance of SQL Server that will be used to store the Microsoft

Dynamics CRM databases.6. Have organization and security group creation permission in Active Directory directory service. Alternatively,

you can use a Setup XML configuration file to install Microsoft Dynamics CRM Server 2011 when securitygroups have already been created. For more information see Use the Command Prompt to Install MicrosoftDynamics CRM.

7. If Microsoft SQL Server Reporting Services is installed on a different server, you must add the ContentManager role at the root level for the installing user account. You must also add the System Administratorrole at the site-wide level for the installing user accoun

QUESTION 13A company with 300 client computers and 900 employees. The employees are evenly split among threeworking shifts. The company is planning to use Microsoft Dynamics CRM 2011 on-premises. All employees willuse Microsoft Dynamics CRM. You need to recommend the most cost-effective licensing option. Which ClientAccess Licenses (CALs) should the company buy?

A. 900 User CALs and 300 Device CALsB. 300 Device CALsC. 900 User CALsD. 300 User CALs



QUESTION 14You are planning to deploy Microsoft Dynamics CRM 2011 on-premises to a very large user community. Fiveservers are available for the deployment. You need to deploy the Asynchronous Processing Service role andthe Sandbox Processing Service role to one of the servers. Which server group should you install on theserver?

A. Deployment Administration ServerB. Back End ServerC. Full ServerD. Front End Server


Explanation/Reference:The Sandbox Processing Service enables an isolated environment to allow for the execution of custom code,such as plug-ins. This isolated environment reduces the possibility of custom code affecting the operation of theorganizations in the production Microsoft Dynamics CRM 2011 deployment.

Consider separating the Sandbox role from the Async role. This security best practice helps to ensure thatcustom code does not impact workflows or other asynchronous processes. Because you are deploying a multi-tenant environment, it is critical to prevent one customer’s custom code bringing down other customeraccounts--or hanging the entire platform.

We recommend that the Sandbox Processing Service role be installed onto a dedicated server on a separate

virtual LAN (VLAN) from other computers that are running Microsoft Dynamics CRM roles. This networkisolation strategy can help protect other Microsoft Dynamics CRM 2011 resources from being compromised ifthere is a malicious plug-in running in the sandbo

QUESTION 15You plan to install Microsoft Dynamics CRM 2011. You need to ensure that security groups required byMicrosoft Dynamics CRM are automatically created in a specific organizational unit (OU) during the setupprocess. What should you do?

A. Log on to the server as a Domain Administrator. Install Microsoft Dynamics CRM Server 2011 by using anXML configuration file that includes the name of the OU you want to create.

B. Create the OU in Active Directory, and then select it in the Microsoft Dynamics CRM setup interface.C. Create the OU in Active Directory, and then install Microsoft Dynamics CRM Server 2011 by using the

Organization element in an XML configuration file that references the existing OU.D. Log on to the server as a Domain Administrator, and start the Microsoft Dynamics CRM setup program. In

the setup interface, enter the name of the OU you want to create.



QUESTION 16You need to ensure that Microsoft Dynamics CRM Server 2011 supports document management functionalitywith Microsoft SharePoint. Which version of SharePoint should you use? (Choose all that apply.)

A. SharePoint Server 2010 EnterpriseB. Office SharePoint Server 2007C. Office SharePoint Portal Server 2003D. Windows SharePoint Services 3.0

E. SharePoint Foundation 2010

Correct Answer: ABDSection: (none)Explanation

Explanation/Reference:Supported SharePoint Server Versions

SharePoint Server integration is supported for SharePoint Server 2010, SharePoint Server 2010 Online,SharePoint Server 2007 and SharePoint Server 2007 Online.

For automatic creation of location records on SharePoint Server, you must use SharePoint Server 2010 and theMicrosoft Dynamics CRM List Component for Microsoft SharePoint Server 2010 must be installed on the targetserver that is running SharePoint Server. For more information about this component, see below.

If you are using SharePoint Server 2007, the documents from SharePoint Server are displayed in an IFRAME,and folders cannot be automatically created on the server that is running SharePoint Server.andhttp://social.microsoft.com/Forums/en/crmdevelopment/thread/19ebd913-5725-4e0e-ae9c-14dd4110c515

QUESTION 17A company is using Microsoft Dynamics CRM 2011 on-premises. Three different employees will accessMicrosoft Dynamics CRM 2011 from the same workstation during different shifts. You need to ensure that eachuser can view and modify Sales records. Which Client Access License (CAL) configuration best fits yourneeds?

A. one Full Device CALB. three Limited User CALsC. three Administrative User CALsD. one Administrative Device CAL


Explanation/Reference:lient Access Licenses

Dynamics CRM Server 2011 requires a client access license (CAL) for each user or device accessing a server.There are five different types of CALs available on either a per-user or per-device model.

Employee Self Service CAL: The employee self service CAL provides a user with limited API access andlimited read-write access to a CRM server.

Limited CAL: The limited CAL allows a user or device full read-only access and limited write access to a CRMserver. In other words, users with a limited CAL may access CRM information and can make some edits andupdates to it.

Full Use Additive CAL: When used in conjunction with a limited CAL, a full use additive CAL allows a user ordevice write access to a CRM server, thus allowing the user or device full read-write access to a server. The fulluse additive CAL may be used only in conjunction with a limited CAL.

Limited Use Additive CAL: The limited use additive CAL allows a user or device full read access and limitedwrite access to a CRM server. This CAL may only be used to supplement an employee self service CAL.

CAL: The CAL provides a user or device with full read-write access to a CRM server. The CAL is functionally

equivalent to a combined employee self service CAL, limited use additive CAL, and full use additive CAL.

As with many other Microsoft server technologies, the CALs listed above are each available on a per-user orper-device basis. A user CAL authorizes one user to access the CRM server from any computer or other device(for example, when an employee accesses the server from a computer at work and another at home). A deviceCAL authorizes one computer or other device to access the CRM server, regardless of the number of users (forexample, on a shared workstation).http://www.encludeit.org/faqs/crm_guide

QUESTION 18Which of the following statements regarding the requirements for Microsoft SQL Server in a MicrosoftDynamics CRM 2011 deployment is true?

A. Multiple instances of SQL Server on a single computer can be used to support multiple Microsoft DynamicsCRM deployments.

B. SQL Server Reporting Services must be installed on the SQL Server computer that stores the MicrosoftDynamics CRM databases.

C. Microsoft Dynamics CRM Server and SQL Server must be installed on the same computer.D. Microsoft Dynamics CRM Server and SQL Server can be in different domains within the same Active

Directory forest.



Microsoft Dynamics CRM Reporting Extensions general requirements

The Microsoft Dynamics CRM Reporting Extensions component has the following general requirements:

1. You must complete Microsoft Dynamics CRM Server Setup before you run Microsoft Dynamics CRMReporting Extensions Setup.

2. You can install and run Microsoft Dynamics CRM Reporting Extensions on only one instance of SQL ServerReporting Services on a computer.

3. Separate deployments of Microsoft Dynamics CRM cannot share one SQL Server Reporting Servicesserver. However, a single deployment of Microsoft Dynamics CRM that has multiple organizations can usethe same SQL Server Reporting Services server.

4. You must run the Microsoft Dynamics CRM Reporting Extensions Setup on a computer that has MicrosoftSQL Server 2008 Reporting Services installed. For smaller data sets and fewer users, you can use a single-server deployment or a multiple-server deployment. With larger datasets or more users, performance willdecrease quickly when complex reports are run. Use a multi-server deployment with one computer that isrunning SQL Server for Microsoft Dynamics CRM, and another server for Microsoft SQL Server ReportingServices.

5.

SQL Server requirements and recommendations for Microsoft Dynamics CRM

These requirements apply to new and existing installations of SQL Server:1.2. Microsoft Dynamics CRM requires an instance of Microsoft SQL Server Reporting Services be installed,

running, and available. All installations of the supported SQL Server editions can be used as the reportingserver. However, the Reporting Services edition must match the SQL Server edition.

3. Microsoft Dynamics CRM 2011 is not supported on Microsoft SQL Server 2000, Microsoft SQL Server 2005,or 32-bit versions of Microsoft SQL Server 2008.

4. Microsoft Dynamics CRM 2011 is not supported on SQL Server that is running on Windows Server 2003 orWindows 2000 Server.

5. When Microsoft Dynamics CRM Server 2011 and SQL Server are installed on different computers, they

must be in the same Active Directory directory service domain.6. Microsoft Dynamics CRM Server Setup and Microsoft Dynamics CRM 2011 Deployment Manager support

the default instance or a named instance of SQL Server.7. Although you can install SQL Server by using either Windows authentication or mixed-mode authentication,

Windows authentication is a prerequisite for Microsoft Dynamics CRM.8. The service account that SQL Server uses to log on to the network must be either a domain user account

(recommended) or the Network Service account (you cannot use a local user account on the server). Usinga low-privilege account strategy is recommended to help avoid compromising the security of the server.

9. The SQL Server service must be started. This service can be configured to automatically start when thecomputer is started.

10.SQL Server Agent must be started. This service can be configured to automatically start when the computeris started.

11.SQL Server Full-Text Search must be installed and started. This service can be configured to automaticallystart when the computer is started.

12.Microsoft Dynamics CRM Server Setup requires a network library to authenticate SQL Server. By default,TCP/IP network libraries are enabled when you install SQL Server 2008. SQL Server can use both TCP/IPor Named Pipes for authentication. However, the computer that is running SQL Server must be configuredfor at least one of the two network libraries.

13.We recommend that the computer that is running SQL Server be located on the same local area network(LAN) as the computer that is running Microsoft Dynamics CRM Server 2011.

14.The computer that is running SQL Server must be configured to have sufficient disk space, memory, andprocessing power to support the Microsoft Dynamics CRM environment. For more information see theMicrosoft SQL Server hardware requirements topic.

15.Although it is optional, consider accepting the SQL Server default settings for Collation Designator, SortOrder, and SQL Collation. Microsoft Dynamics CRM supports the following collation orders:Case-sensitiveCase-insensitiveAccent-sensitiveAccent-insensitiveBinary sort order (such as Latin1_General_100_BIN)

QUESTION 19Which operating system is supported for installing and running Microsoft Dynamics CRM Server 2011?

A. Windows Server 2008 with Server Core option (x64) SP2B. Windows Server 2008 for Itanium-Based Systems (IA-64)C. Windows Server 2003 Enterprise (x64) SP2D. Windows Server 2008 Enterprise (x64) SP2E. Windows Server 2003 Standard (x64) SP2



QUESTION 20You need to ensure that you can automatically route email messages into Microsoft Dynamics CRM 2011 fromMicrosoft Exchange Server 2010 Enterprise Edition. On which operating system should you install the MicrosoftDynamics CRM E-mail Router? (Choose all that apply.)

A. Windows Server 2008 Enterprise (x86)B. Windows Server 2008 R2 Standard (x64)C. Windows Server 2008 Standard (x64)D. Windows 7 Enterprise (x86)

E. Windows Server 2008 Standard (x86)F. Windows 7 Professional (x64)

Correct Answer: BCDFSection: (none)Explanation

Explanation/Reference:You can install the E-mail Router and Rule Deployment Manager on any computer that is running one of thefollowing operating systems, and that has network access to both Microsoft Dynamics CRM and the e-mailserver:Microsoft Windows 7 32-bit and 64-bit editionsMicrosoft Windows Server 2008 or later version x64-bit editions onlyImportantWindows Server 2008 32-bit editions, Windows Server 2003, Windows Vista, and Microsoft Windows XPeditions are not supported for installing and running Microsoft Dynamics CRM E-mail Router or E-mail RouterConfiguration Manager.Running Microsoft Dynamics CRM E-mail Router and E-mail Router Configuration Manager (32-bit) is notsupported on a Windows Server 64-bit operating system, in Windows-On-Windows (WOW) mode. Install andrun the 64-bit version of the Microsoft Dynamics CRM E-mail Router.

QUESTION 21You are using Microsoft Dynamics CRM Server 2011. Employees are not local administrators of their clientcomputers. You need to ensure that employees can install Microsoft Dynamics CRM 2011 for Microsoft OfficeOutlook on their client computers. Which of the following actions will achieve this goal? (Choose all that apply.)

A. Deploy Microsoft Dynamics CRM for Outlook by using the Microsoft Dynamics CRM Software Share.B. Deploy Microsoft Dynamics CRM for Outlook by using a Group Policy Object (GPO).C. Copy the setup file to a network location and give employees administrative access to the location.D. Deploy Microsoft Dynamics CRM for Outlook by using Microsoft System Center Configuration Manager

2007.E. Display the Get CRM for Outlook button on the Microsoft Dynamics CRM web client message bar.F. Deploy Microsoft Dynamics CRM for Outlook by using Microsoft Systems Management Server 2003.

Correct Answer: BDFSection: (none)Explanation


QUESTION 22You plan to configure multiple organizations in Microsoft Dynamics CRM 2011 for Microsoft Office Outlook.Which of the following statements is true?

A. Tracking items such as email messages, contact records, and tasks applies to each configuredorganization.

B. Synchronization between Outlook and Microsoft Dynamics CRM occurs for each configured organization.C. A maximum of three organizations can be configured.D. Offline use is available only for the synchronizing organization.



QUESTION 23Employees use the Microsoft Dynamics CRM 2011 web client. The company does not want employees to useMicrosoft Dynamics CRM 2011 for Microsoft Office Outlook. You need to ensure that the message bar of theMicrosoft Dynamics CRM web client does not display the Get CRM for Outlook button. What should you do?

A. In the system settings, disable the Outlook client is advertised to users in the Message Bar option.B. Create a Group Policy Object (GPO) to forbid the installation of the Outlook client.C. Set the REG DWORD value of the EnableOutlookSetupLink registry key to 0.D. In the user settings, set the Default Pane to Workplace.


Explanation/Reference:Disable the CRM for Outlook button on the Web applicationBy default, if a user does not have Microsoft Dynamics CRM for Outlook installed and configured, the MicrosoftDynamics CRM Web application displays a Get CRM for Outlook button on the message bar. This buttonprovides a link for users to download Microsoft Dynamics CRM for Outlook. If you do not want users to havethis capability, you can remove the button.

To remove the Get CRM for Outlook button from the Microsoft Dynamics CRM Web application

1. With a security role that has read and write permissions (for example, the System Administrator role), startthe Microsoft Dynamics CRM Web application.

2. Click Settings.3. Under System, click Administration.4. Click System Settings. The System Settings dialog box appears.5. Click the Outlook tab.6. Set the value for Outlook client is advertised to users in the Message Bar to No.http://msdn.microsoft.com/en-us/library/hh367434.aspx

QUESTION 24A company uses Microsoft Dynamics CRM Online 2011. You install Microsoft Dynamics CRM Online forMicrosoft Office Outlook on client computers and configure it to connect to two organizations. Which of thefollowing does this configuration of Microsoft Dynamics CRM Online for Outlook support?

A. Synchronization of items between Outlook and Microsoft Dynamics CRM occurs for all organizations.B. Users can track items for both organizations.C. Users can track items for only one organization.D. Users have offline access to items for both organizations.


Explanation/Reference:original answer was C which does not make sense.

QUESTION 25A company upgrades from Microsoft Dynamics CRM 4.0 to Microsoft Dynamics CRM 2011 on- premises. Clientcomputers run Microsoft Office Outlook 2007 (32-bit edition) and Microsoft Dynamics CRM 4.0 for MicrosoftOffice Outlook. After the upgrade, clients have online access to Microsoft Dynamics CRM from Outlook, but nolonger have offline access. You need to restore offline access to Microsoft Dynamics CRM. What should you do

on each client computer?

A. Upgrade to Microsoft Dynamics CRM 2011 for Outlook (32-bit edition).B. Manually re-add the Microsoft Dynamics CRM 4.0 for Outlook plugin.C. Install Rollup 15 for Microsoft Dynamics CRM 4.0 for Outlook.D. Upgrade to Outlook 2010 (32-bit edition).E. Upgrade to Outlook 2010 (64-bit edition).



QUESTION 26Which of the following versions of Microsoft Office are supported by Microsoft Dynamics CRM 2011 forMicrosoft Office Outlook? (Choose all that apply.)

A. Microsoft Office 2003 with SP2B. Microsoft Office 2007 with SP2C. Microsoft Office 2007 with SP1D. Microsoft Office 2003 with SP3E. Microsoft Office 2003 with SP1

Correct Answer: BCDSection: (none)Explanation


QUESTION 27What is the minimum combination of Windows Internet Explorer and Microsoft Outlook that supports the 64-bitversion of Microsoft Dynamics CRM 2011 for Microsoft Office Outlook?

A. Internet Explorer 7 and Outlook 2010 (64-bit)B. Internet Explorer 6 and Outlook 2010 (64-bit)C. Internet Explorer 7 and Outlook 2010 (32-bit)D. Internet Explorer 6 and Outlook 2010 (32-bit)



QUESTION 28A company uses Microsoft Dynamics CRM 2011 on-premises. You need to configure client computers to runMicrosoft Dynamics CRM 2011 for Microsoft Office Outlook. Which client computer configurations will achievethis goal? (Choose all that apply.)

A. Windows 7 Professional (x64), Office 2010 (64-bit edition), and Microsoft Dynamics CRM for Outlook (64-bitedition)

B. Windows XP Professional SP3 (x64), Office 2007 SP2 (32-bit edition), and Microsoft DynamicsCRM for Outlook (32-bit edition)

C. Windows XP Professional SP2 (x86), Office 2003 SP3, and Microsoft Dynamics CRM for Outlook (32-bitedition)

D. Windows XP Professional SP3 (x64), Office 2003 SP2, and Microsoft Dynamics CRM for Outlook (32-bitedition)

E. Windows 7 Professional (x64), Office 2010 (32-bit edition), and Microsoft Dynamics CRM for Outlook (64-bitedition)

Correct Answer: ABSection: (none)Explanation


QUESTION 29A company is planning to upgrade from Microsoft Dynamics CRM 4.0 to Microsoft Dynamics CRM 2011 on-premises. What is the minimum configuration of the Microsoft Dynamics CRM for Microsoft Office Outlookclient that will work in the upgraded environment?

A. Microsoft Dynamics CRM 4.0 for Outlook with Update Rollup 15B. Microsoft Dynamics CRM 4.0 for Outlook with Update Rollup 3C. Microsoft Dynamics CRM 4.0 for Outlook with no update rollupD. Microsoft Dynamics CRM 4.0 for Outlook with Update Rollup 7


Explanation/Reference:Following on from my previous post Outlook 2003 Client Features, I was asked about the CRM 4.0 Client forOutlook and how this works with CRM 2011 Server.

As you may know, Microsoft Dynamics CRM 4.0 for Outlook with Update Rollup 7 (or later) is compatible withMicrosoft Dynamics CRM 2011 Server. This compatibility eases the upgrade timeline to allow administrators todo a phased rollout without being forced to upgrade clients at the same time as the server (See MicrosoftDynamics CRM 201 Planning Guide for more details).

Unlike the CRM 2011 Client For Outlook, there are no context-specific menus. Instead, you get the full “web-client ribbon” in the entity grid views. You can see this clearly below, with the first example showing the CRM4.0 Client for Outlook 2003 and the second showing the CRM 2011 Client for Outlook 2003.http://blogs.msdn.com/b/ukcrm/archive/2011/04/22/crm-4-0-client-upgrade-to-crm-2011.aspx

QUESTION 30Which of the following statements about the offline capability of Microsoft Dynamics CRM 2011 for MicrosoftOffice Outlook is true?

A. To enable offline capabilities, Microsoft SQL Server 2008 Express must be installed before MicrosoftDynamics CRM for Outlook.

B. Multiple users can share a computer and use Microsoft Dynamics CRM for Outlook offline.C. Offline capability can be used with multiple organizations.D. Offline capability can be added after Microsoft Dynamics CRM for Outlook is installed.

Correct Answer: D

Section: (none)Explanation


QUESTION 31Which of the following browsers are supported by Microsoft Dynamics CRM 2011 for Microsoft Office Outlook?(Choose all that apply.)

A. Internet Explorer 8B. Internet Explorer 9C. Internet Explorer 6D. Internet Explorer 7E. Internet Explorer 5

Correct Answer: ABDSection: (none)Explanation


QUESTION 32A company uses Microsoft Dynamics CRM 2011 on-premises configured with three organizations. You installMicrosoft Dynamics CRM 2011 for Microsoft Office Outlook on a client computer and configure it for offlineaccess. On the client computer, how many users can use Microsoft Dynamics CRM for Outlook in offlinemode?

A. one user in each organizationB. only one userC. one user per user license or machine license in each organizationD. one user per user license or machine license in a single organization



QUESTION 33You plan to install Microsoft Dynamics CRM 2011 on a server named SERVER1. A website that is alreadyconfigured on SERVER1 can be accessed on the intranet through the URL http://server1. You need to ensurethat the Microsoft Dynamics CRM website can be accessed on the intranet through the URL http://crm. Whatshould you do?

A. Create the website, configure its port, assign a host name on the binding, and create the appropriate DNSentry. Then install Microsoft Dynamics CRM Server, and select the website in the setup interface.

B. Create the website in IIS, and select it in the Microsoft Dynamics CRM Server setup interface.C. Enter the URL of the website you want to create in the Microsoft Dynamics CRM Server setup interface.D. Create the website, configure its port, and update the hosts file in %SystemRoot%\system32\drivers\etc

\hosts. Then install Microsoft Dynamics CRM Server, and select the website in the setup interface.

Correct Answer: ASection: (none)

Explanation


QUESTION 34You are installing Microsoft Dynamics CRM 2011 on two servers that run Windows Server 2008 R2 WebEdition. You configure Network Load Balancing (NLB). Before you configure the ApplicationHost.config file, youneed to ensure that the CRM Application Pool service account authenticates properly and can accessresources located on other member computers. How should you configure the Application Pool service accountin Active Directory to ensure proper authentication and resource access?

A. In Active Directory Service Interfaces Editor (ADSI Edit), configure the Service Principle Name (SPN) for theCRM Application Pool service account.

B. In the Active Directory Users and Computers console, add the CRM Application Pool service account to theManaged Service Account container.

C. In Active Directory Service Interfaces Editor (ADSI Edit), configure the User Principle Name (UPN) for theCRM Application Pool service account.

D. In the Active Directory Users and Computers console, add the Application Pool service account to theOrganizational Unit (OU) that contains the CRM security groups.



QUESTION 35In Microsoft Dynamics CRM 2011, which of the following are requirements of the service account used to runthe CRMAppPool? (Choose all that apply.)

A. must be a Domain AdministratorB. must not be a Microsoft Dynamics CRM userC. must be a member of the CRM_WPG groupD. must be a Domain UserE. must be a Microsoft Dynamics CRM userF. must not be a Domain User

Correct Answer: BCDSection: (none)Explanation


QUESTION 36You are installing Microsoft Dynamics CRM 2011 on a server that runs Windows Server 2008 R2 and MicrosoftSQL Server 2008 R2. You plan to integrate Microsoft Dynamics CRM with Microsoft SharePoint 2010document libraries. The installation process halts when Microsoft


Dynamics CRM determines that the Windows Search Service is running. You need to correct the error so thatthe installation can continue. What should you do?

A. Install the Microsoft FAST Search Server 2010 for SharePoint.B. Restart the Windows Search Service.C. Stop and disable the Windows Search Service and enable and start the Indexing Service.D. Install Microsoft SharePoint Search Server.



QUESTION 37You are installing Microsoft Dynamics CRM 2011 on a server that will be used for development. The targetMicrosoft SQL Server database has a default instance for production on a default port and a named instancefor development on TCP port 1444. Microsoft Dynamics CRM is unable to connect to the SQL Server instanceon port 1444. You need to ensure that Microsoft Dynamics CRM can connect to SQL Server by using port1444. What should you do?

A. Configure Windows Firewall on SQL Server to allow port 1444.B. Restart the development SQL Server instance.C. In the SQL Server Reporting Services (SSRS) Configuration Manager, start SSRS.D. In the SQL Server Configuration Manager, set the value of the TCP Dynamic Ports attribute to 0 for each

listed IP address.



QUESTION 38You are performing a Full Server installation of Microsoft Dynamics CRM 2011. Of which security group mustthe domain account used to run the Microsoft Dynamics CRM Asynchronous Processing Service be amember?

A. Performance Log UsersB. Cryptographic OperatorsC. Backup OperatorsD. Performance Monitor Users


Explanation/Reference:Microsoft Dynamics CRM Asynchronous Processing Service and Microsoft Dynamics CRM AsynchronousProcessing Service (maintenance) services

1. Domain User membership.2. Performance Log Users membership.3. That account must be granted the Logon as service permission in the Local Security Policy.4. Folder read and write permission on the Trace folder, by default located under \Program Files\Microsoft

Dynamics CRM\, and user account %AppData% folder on the local computer.5. Read and write permission to the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSCRM and

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\MSCRMSandboxService subkeys in theWindows Registry.

6. The service account may need an SPN for the URL used to access the Web site that is associated with it.

QUESTION 39You are configuring an Internet-facing deployment (IFD) of Microsoft Dynamics CRM 2011. You need to ensurethat users can access Microsoft Dynamics CRM from the Internet. Which of the following must you do whenconfiguring an IFD?

A. Create a DNS record.B. Create and configure an HTTP Host Header.C. Create and configure an HTTPS Host Header.D. Create an IIS7.0 HTTP binding.



QUESTION 40You are installing Microsoft Dynamics CRM 2011. You need to ensure that the Microsoft Dynamics CRMwebsite is accessible by using the HTTPS protocol. What should you do?

A. Install Microsoft Dynamics CRM Server by using an XML configuration file that includes the name of thesecure website you want to create.

B. Create the website and configure it for SSL. Then select the website in the Microsoft Dynamics CRM Serversetup interface.

C. In the Microsoft Dynamics CRM Server setup interface, select the SSL option.D. Create the website and configure it for SSL. Then install Microsoft Dynamics CRM Server by using a CSV

configuration file that references the website.



QUESTION 41Which Windows role services and features are installed as part of a full server Microsoft Dynamics CRM 2011installation, if they are not already installed? (Choose all that apply.)

A. Indexing ServiceB. Web Server (IIS)C. Failover ClusteringD. DNS ServerE. File Server Resource Manager

Correct Answer: BCESection: (none)Explanation


QUESTION 42Which of the following Microsoft Dynamics CRM 2011 roles cannot be configured with its own service account?

A. Asynchronous Processing ServiceB. Deployment Web ServiceC. Discovery Web ServiceD. Sandbox Processing Service

Correct Answer: CSection: (none)

Explanation


QUESTION 43You are installing Microsoft Dynamics CRM 2011 on a server that is a member of an Active Directory DomainServices (AD DS) domain. The following error message appears: The following permissions are required fororganizational unit and all child objects: read, write, modify permissions, create child objects, all extendedrights. Current user does not have these permissions for the Active Directory Organizational Unit. You need toresolve the installation error. What should you do? (Choose all that apply.)

A. Create an Active Directory organizational unit dedicated to Microsoft Dynamics CRM.B. Add your user account to the local Administrators group on the member server.C. Install Microsoft Dynamics CRM by using the setupserver.exe /config command.D. Disable User Account Control.E. Request that a Domain Administrator create any security groups required for Microsoft Dynamics CRM.

Correct Answer: CESection: (none)Explanation


QUESTION 44A Microsoft Dynamics CRM 2011 deployment is configured to allow clients to connect to the server by usingcustom port 8585 in the URL. You need to ensure that users can access the Microsoft Dynamics CRM serverby using a friendly URL such as http://crm.contoso.com.What should you do? (Choose all that apply.)

A. Create a DNS A record.B. In IIS, edit the existing site bindings for the Microsoft Dynamics CRM site to include the host name and port

number.C. Configure the Microsoft Dynamics CRM website to use the default port 5555.D. Create a DNS MX record.E. Using Deployment Manager, update Microsoft Dynamics CRM Web Address properties with the new URL.

Then restart IIS.

Correct Answer: ABESection: (none)Explanation


QUESTION 45Which of the following is the least-privileged Active Directory security group that you can use for the securityaccount specified for the Application Service?

A. Domain UsersB. Account OperatorsC. Domain AdministratorsD. Server Operators

Correct Answer: A



QUESTION 46You need to connect to a specific Microsoft Dynamics CRM 2011 organization by using Internet- facingdeployment (IFD) over SSL on the standard SSL port number. What should you include in the URL?

A. Server NameB. Port NumberC. Display NameD. Unique Organization Name



QUESTION 47What is the final step in a Migration upgrade from Microsoft Dynamics CRM 4.0 to Microsoft Dynamics CRM2011?

A. Restore each organization database to the computer running Microsoft SQL Server that will host theMicrosoft Dynamics CRM 2011 databases.

B. Update the configuration database (MSCRM_Config).C. Update each organization database (<organization_name>_MSCRM).D. Start Deployment Manager on the Microsoft Dynamics CRM 2011 Server and run the Import Organization

Wizard for each of the Microsoft Dynamic CRM 4.0 organizations.



QUESTION 48You are upgrading from Microsoft Dynamics CRM 4.0 Server hosted on the same server as Microsoft SQLServer (32-bit) to Microsoft Dynamics CRM 2011 hosted on a new server that runs Windows Server 2008 (64-bit). The Microsoft Dynamics CRM 4.0 installation contains multiple organizations. You need to upgrade allorganizations. What should you do?

A. Install Microsoft Dynamics CRM 2011 on a new 64-bit server, pointing to the Microsoft Dynamics CRM 4.0databases on the existing SQL Server.

B. Move the organization and configuration databases to a new SQL Server (64-bit) server and then installMicrosoft Dynamics CRM 2011 to the existing databases.

C. Choose the In-Place upgrade path.D. Choose the Migration upgrade path.



QUESTION 49You are planning an in-place upgrade from Microsoft Dynamics CRM 4.0 (64-bit) to Microsoft Dynamics CRM2011. The Microsoft Dynamics CRM 4.0 server has the following components installed: Microsoft DynamicsCRM BizTalk Adapter Microsoft Dynamics CRM Connector for Microsoft Dynamics GP Microsoft DynamicsCRM Connector for Microsoft SQL Server Reporting Services Which component will be upgraded during an in-place upgrade?

A. Microsoft Dynamics CRM Connector for Microsoft Dynamics GPB. the Microsoft Dynamics CRM 4.0 configuration databaseC. Microsoft Dynamics CRM Connector for SQL Server Reporting ServicesD. Microsoft Dynamics CRM BizTalk Adapter



QUESTION 50An Active Directory forest includes two domains. DOMAIN1 hosts a production deployment of MicrosoftDynamics CRM 2011 that contains an organization named Contoso. DOMAIN2 hosts a developmentdeployment of Microsoft Dynamics CRM 2011. A trust relationship does not exist between DOMAIN1 andDOMAIN2. You need to migrate the Contoso organization to the development Microsoft Dynamics CRM server.What should you do? (Choose all that apply.)

A. Use Microsoft SQL Server tools to back up the production MSCRM_CONFIG and Contoso_MSCRMdatabases and restore them to the development SQL Server instance.

B. Use Microsoft SQL Server tools to back up only the production Contoso_MSCRM database and restore it tothe development SQL Server instance.

C. From the Microsoft Dynamics CRM server in DOMAIN2, use the Import the Organization wizard to link useraccounts to the appropriate GUIDs in DOMAIN2 and import the Contoso organization.

D. From the Microsoft Dynamics CRM server in DOMAIN1, use the Import the Organization wizard to link useraccounts to the appropriate GUIDs in DOMAIN2 and import the Contoso organization.

Correct Answer: BCSection: (none)Explanation


QUESTION 51You plan to upgrade from Microsoft Dynamics CRM 4.0 to Microsoft Dynamics CRM 2011. Which componentscan you upgrade? (Choose all that apply.)

A. Microsoft Dynamics CRM BizTalk AdapterB. Microsoft Dynamics CRM 4.0 List Web PartC. Microsoft Dynamics CRM Connector for Microsoft SQL Server Reporting ServicesD. Microsoft Dynamics CRM 4.0 for Microsoft Office OutlookE. Microsoft Dynamics CRM 4.0 ServerF. Microsoft Dynamics CRM 4.0 E-mail Router

Correct Answer: CDESection: (none)Explanation


QUESTION 52You plan to migrate a Microsoft Dynamics CRM Server 2011 organization database that has 240 users. Thetarget environment is in the same Active Directory domain as the source environment. You need to map theusers of the new organization. Which option should you select in the Deployment Manager when importing theorganization?

A. Manually map usersB. Auto-map users with the Use existing mapping file optionC. Keep existing user mappingsD. Auto-map users with the Prefix option



QUESTION 53You are performing a migration upgrade from Microsoft Dynamics CRM 4.0 to Microsoft Dynamics CRM 2011.You upgrade and configure the new Microsoft Dynamics CRM 2011 server, and are ready to import theorganization. Which of the following actions must be performed before you can successfully import theorganization?

A. Upgrade the Microsoft Dynamics CRM for Microsoft Office Outlook clients.B. Register Microsoft Dynamics CRM 2011.C. Upgrade any installed language packs.D. Install Microsoft Dynamics Reporting Extensions for Microsoft SQL Server Reporting Services.



QUESTION 54An Active Directory forest includes two domains. DOMAIN1 includes a production Microsoft Dynamics CRM2011 server with a single organization used for sales tracking. DOMAIN2 includes a Microsoft Dynamics CRM4.0 Workgroup server with a single organization for facilities management. A trust relationship does not existbetween DOMAIN1 and DOMAIN2. Using Microsoft SQL Server tools, you restore the facilities managementorganization to the production server. You need to import the facilities management organization into MicrosoftDynamics CRM 2011. What should you do? (Choose all that apply)

A. Use the Import Organization wizard and specify the Manually Map Users option.B. Use the Import Organization wizard and specify the URL for the Report Manager.C. Create the missing user accounts in DOMAIN1.D. Use the Import Organization wizard and specify the Keep existing user mappings option.

Correct Answer: ACSection: (none)Explanation


QUESTION 55Which of the following Microsoft Dynamics CRM 4.0 configurations supports an in-place upgrade to MicrosoftDynamics CRM 2011?

A. Microsoft Dynamics CRM 4.0 (32-bit) hosted on Windows Server 2003 R2 Enterprise (x64)B. Microsoft Dynamics CRM 4.0 (64-bit) hosted on Windows Server 2003 R2 Enterprise (x64)C. Microsoft Dynamics CRM 4.0 (64-bit) hosted on Windows Server 2008 R2 Enterprise (x64)D. Microsoft Dynamics CRM 4.0 (32-bit) hosted on Windows Server 2008 R2 Enterprise (x64)



QUESTION 56You need to upgrade from Microsoft Dynamics CRM 3.0 Professional Edition to Microsoft Dynamics CRMServer 2011. What should you do?

A. Upgrade to Microsoft Dynamics CRM 4.0 Server by installing it on the same server as Microsoft DynamicsCRM 3.0 Professional Edition. Then install Microsoft Dynamics CRM Server 2011 on a different server, andimport the Microsoft Dynamics CRM 4.0 database by using the Deployment Manager.

B. Upgrade to Microsoft Dynamics CRM 4.0 Server by installing it on the same server as Microsoft DynamicsCRM 3.0 Professional Edition. Then upgrade to Microsoft Dynamics CRM Server 2011 by installing it on thesame server.

C. Upgrade to Microsoft Dynamics CRM Server 2011 by installing it on the same server as Microsoft DynamicsCRM 3.0 Professional Edition.

D. Install Microsoft Dynamics CRM Server 2011 on a different server, and then import the Microsoft DynamicsCRM 3.0 databases by using the Deployment Manager.



QUESTION 57What is the maximum number of Microsoft Dynamics CRM 2011 deployments that a single instance ofMicrosoft SQL Server can support?

A. 1B. 4C. 3D. unlimited

Correct Answer: A



QUESTION 58You need to ensure that Microsoft Dynamics CRM 2011 is continuously available and has the minimum amountof database downtime. What should you do?

A. Implement Microsoft SQL Server clusteringB. Implement Microsoft SQL Server database mirroring for the organization databaseC. Use fault-tolerant disks in the computer that runs Microsoft SQL Server.D. Install the Front End Server role group and Back End Server role group on different servers.



QUESTION 59You plan to create reports for a Microsoft Dynamics CRM Server 2011 environment. On which computer shouldyou install Microsoft Dynamics CRM Report Authoring Extension?

A. on the same computer as Business Intelligence Development StudioB. on the same computer as Microsoft Dynamics CRM Server 2011 C. on the same computer as Microsoft SQL Server Reporting Services (SSRS)D. on the same computer as Microsoft SQL Server



QUESTION 60An organization makes extensive use of workflows and plug-ins in Microsoft Dynamics CRM 2011. Workflowsand plug-ins run slowly. You need to improve the performance of workflows and plug- ins. What should you do?

A. Manually run the Microsoft Dynamics CRM Deletion Service to clean up the historic workflow recordsB. Use Microsoft SQL Server clusteringC. Use Microsoft SQL Server database mirroringD. Install the Microsoft Dynamics CRM roles on separate servers



QUESTION 61You are performing a server role installation of Microsoft Dynamics CRM 2011 in a network load- balanced

cluster. Which roles should you install on the servers in the cluster? (Choose all that apply.)

A. Asynchronous Processing ServiceB. Deployment Web ServiceC. Web Application ServerD. Organization Web Service

Correct Answer: CDSection: (none)Explanation


QUESTION 62You need to prepare the Microsoft Dynamics CRM 2011 environment before running the Configure Internet-Facing Deployment (IFD) Wizard. Which of the following actions must be performed before the wizard will run?

A. Disable the CRM organization.B. Configure the CRM deployment to use HTTPS bindings.C. Configure the firewall on the CRM server to allow external access to the CRM website.D. Configure the CRM website for anonymous authentication.



QUESTION 63You need to design and preview reports for Microsoft Dynamics CRM Server Online 2011 with BusinessIntelligence Development Studio. Which software should you install?

A. Microsoft SQL Server 2008 Enterprise R2 Reporting ServicesB. Microsoft Dynamics CRM Reporting ExtensionsC. Microsoft Dynamics CRM Report Authoring ExtensionD. Microsoft SQL Server 2008 Enterprise R2



QUESTION 64You install Microsoft Dynamics CRM Server 2011. You need to ensure that you can run reports from MicrosoftDynamics CRM Server 2011. On which computer should you install Microsoft Dynamics CRM ReportingExtensions?

A. on the same computer as Microsoft SQL ServerB. on the same computer as Business Intelligence Development StudioC. on the same computer as Microsoft Dynamics CRM Server 2011D. on the same computer as Microsoft SQL Server Reporting Services (SSRS)







QUESTION 66You install Microsoft Dynamics CRM Server 2011. You need to run custom Fetch-based reports. Whichsoftware should you install?

A. Microsoft SQL Server 2008 Enterprise R2B. Microsoft SQL Server 2008 Enterprise R2 Reporting ServicesC. Microsoft Dynamics CRM Reporting ExtensionsD. Microsoft Dynamics CRM Report Authoring Extension



QUESTION 67A company has POP3 email accounts and sends mail by using the SMTP protocol. You configure two queuesin an on-premise deployment of Microsoft Dynamics CRM 2011 to use a forward mailbox for incoming emailand the Microsoft Dynamics CRM 2011 E-mail Router for outgoing email. All employees use MicrosoftDynamics CRM 2011 for Microsoft Office Outlook for incoming email and the E-mail Router for outgoing email.How many profiles should you create in the E-mail Router Configuration Manager?

A. one incoming profile and one outgoing profileB. two incoming profiles and one outgoing profileC. one incoming profile and two outgoing profilesD. two incoming profiles and two outgoing profiles







QUESTION 69You are deploying Microsoft Dynamics CRM 2011 at a company that has an external domain name ofcontoso.com. Employees will access a Microsoft Dynamics CRM organization named org1 through the intranetand the Internet. Through which URLs should employees access the Microsoft Dynamics CRM organization?

A. Intranet access will be through https://internal.contoso.com and Internet access will be through https://org1.contoso.com.

B. Intranet and Internet access will be through http://contoso.com.C. Intranet access will be through http://internal.contoso.com and Internet access will be through http://

contoso.com.D. Intranet access will be through http://internal.contoso.com and Internet access will be through http://

org1.contoso.com.E. Intranet access will be through https://internal.contoso.com and Internet access will be through https://

contoso.com.



QUESTION 70You install Microsoft Dynamics CRM Server 2011. You need to run custom Fetch-based reports. Whichsoftware should you install?

A. Microsoft SQL Server 2008 Enterprise R2B. Microsoft SQL Server 2008 Enterprise R2 Reporting ServicesC. Microsoft Dynamics CRM Reporting ExtensionsD. Microsoft Dynamics CRM Report Authoring Extension



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