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Mid-Year Officers Training January 24, 2015 Toastmasters Leadership Institute Emotional Intelligence Rex S. Arul, ACS, ALB Area Governor, F63, District 44 Slide 2 Question Have you ever wondered We all start our journeys with these manuals 14,000 clubs worldwide have the same educational program But some clubs thrive, while some are challenged Why? 2 Slide 3 3 Story Time This Hungarian Doctor A Tragic Hero Dr. Ignaz Sammelweis Pic credits: De Agostini Picture Library/Getty Images Slide 4 Despite saving lots of women & their children from childbed fever Despite his talent, innovation, and work-ethic Hes banished and committed to a mental asylum And dies there tragically at age 47 4 Dr. Ignaz Sammelweis We will revisit this towards the end Why was he not celebrated as a hero? Slide 5 5 Warm-up Guess this guys emotion Pic credits: www.emotional-apps.comwww.emotional-apps.com Slide 6 6 Warm-up And this one Pic credits: www.emotional-apps.comwww.emotional-apps.com Slide 7 7 Warm-up Finally, this one Pic credits: www.emotional-apps.comwww.emotional-apps.com Slide 8 With whom, youd love to work always What made them so special With whom, youd love to work always What made them so special 8 Reflection Time Think of Leaders From whom youd want to stay away always What made them so repulsive From whom youd want to stay away always What made them so repulsive Take a minute Slide 9 What made them great? 9 Discussion Time Lets discuss (2 mins) What made them not so great? Leadership greatness is common-sense! Slide 10 10 Leadership Common-sense... but. not Common-sense is not so common. -- Voltaire not Common-sense is not common nature. -- Prof. Richard Boyatzis, (Case Western Reserve Univ.) Slide 11 11 Simple Fact Check Think of a Presentation you attended gobbledygook Was there an endless stream of graphs, numbers, and gobbledygook? Or context information Was there a powerful story a narrative a context amid those graphs, numbers, and information? Slide 12 12 At Your Clubs What is your primary emphasis/identity? Is it about nurturing relationships? Is it about a purpose, experience, and context? Or is it all about attaining DCP Goals only? Effective leaders emphasize on relationships, purpose, and experience to attain their organizational goals! Slide 13 relationships Building relationships inspiring Moving, inspiring, and leading others positive feelings Priming good, positive feelings in those that are lead positivity Creating Resonance a reservoir of positivity to thrive and excel 13 Leadership Is Essentially All About Slide 14 14 Toastmasters Our Motto Where Leaders Are Made Our Club Mission Statement positive empowered leadershipself-confidence personal growth We provide a supportive and positive learning experience in which members are empowered to develop communication and leadership skills, resulting in greater self-confidence and personal growth. Slide 15 Our own Club Mission Statement reinforces that positive reinforcement Clubs that drive positive reinforcement thrive self-confidence Clubs that foster members self-confidence thrive personal-growth Clubs that enable members personal-growth thrive 15 Primary Dimension of Leadership is.. Emotional Welcome to Emotional Intelligence Slide 16 Emotions about self and others Realizing the power of emotions on Individuals (Members and Officers) Clubs and Organizations Resonant Leadership Tap into emotions to inspire Resonant Leadership with a strong purpose Use EQ (Emotional Quotient) to promote empowerment 16 What is Emotional Intelligence? Being intelligent about emotions Slide 17 Resonant Leaders are Inspiring, empowering, and caring Create huge reservoirs of positivity and possibilities Least bothered about titles Emotionally Intelligent bringing out the best in others Effective in bringing out the best in others 17 Two Types of Leaders Resonant and Dissonant Leaders Slide 18 Dissonant Leaders are Toxic, bullying, and indifferent Create huge pockets of negativity and hostility More worried about the titles they hold Not Not Emotionally Intelligent bringing out the worst in others Effective in bringing out the worst in others 18 Two Types of Leaders Resonant and Dissonant Leaders (Contd) Slide 19 Hope A vision or mission that propels us to action Compassion Trust and Care with Empathy Mindfulness Authentic, genuine and high on integrity and gravitas Playfulness Humorous and supportive of bolder initiatives Emotionally Intelligent Leaders 19 Build Resonant Leadership by exuding Slide 20 EI is not feel-goodism 20 Emotional Intelligence Is Neurologically Sound Science Leaders moods and actions have a direct impact on those they lead Leaders emotions are contagious emotional contagion Leaders can trigger positive or negative effects on those they lead at a neurological level Slide 21 Our brains comprise billions of neurons Mirror Neuron Networks actions These allow us to mimic actions of others! Hemodynamic Sympathetic Networks emotions These allow us to tune into others emotions! We connect with each other at a neuron-level Neurological Research 21 Our brains are wired to pick-up cues Slide 22 Social Contagion (Behavioral Mimicry) Members follow their leaders examples When Leaders earn their Triple Crowns/DTMs Members work towards their own Triple Crowns/DTMs Absenteeism among leaders Inevitably leads to absenteeism among members Social Contagion 22 We subconsciously mimic others actions Slide 23 Have you wondered why? Social Contagion It is rooted in Social Contagion More members added, begets more members More CLs earned, begets more CLs More Triple Crowns, beget more Triple Crowns Emotionally Intelligent Leaders leverage this concept fully Social Contagion and Club Incentives 23 District 44 Periodically Doles Out Incentives Slide 24 Got Ribbons? There was a time When none from my group was a Toastmaster Until these went on display Social Contagion: My Cube About 10 from my group alone, joined TM! 24 Slide 25 Emotional Contagion Some people can make club-meetings euphoric Their presence or absence can make or maroon a meeting Why? Power of emotions We mimic either the positive or negative emotions in the room Emotional Contagion 25 We pick-up on each others emotions (vibes) Slide 26 Have you wondered why? Emotional Contagion It is rooted in Emotional Contagion Clapping begets clapping as simple as that! Clapping hands awakens us to our positivity Prepares us to start everything on a positive note, including speech evaluations Emotionally Intelligent Leaders leverage this concept fully Emotional Contagion and Clapping 26 We always clap our hands at Toastmasters Slide 27 Sammelweis was tactless and multiplied enemies Sammelweis berated those who opposed him Doctors gave-up hand-washing Sammelweis grew irate, strange, and lost his job Died at the mental asylum by the same disease he helped prevent Emotional Intelligence Sammelweis most probably lacked Emotional Intelligence 27 Dr. Ignaz Sammelweis Why was he not celebrated as a hero? Slide 28 Emotional Intelligent Leadership 28 Opportunities galore at Toastmasters Got EQ? Go! Unleash your potential! Slide 29 Emotionally Intelligent Leadership Wherever there is a human-being, there is an opportunity for kindness. -- Seneca 29 Recollect what World Champion Lance Miller spoke earlier this morning Slide 30 My Personal Challenge To You Visit a thriving club Visit a struggling club Jot your feelings on your next ~10 meetings (at Toastmasters, Work, Community) everything You will see everything we discussed here Challenge me, if you do not Rex.Arul@outlook.com, @RexArul, +RexArulRex.Arul@outlook.com +1-678-460-6620 Thank you! 30 Slide 31 Additional Resources It is when I told our Lt. Gov. Education and Training Lana McFarlane, about this course that I took, she requested me to share those ideas at this TLI. Credits: All the neurological studies cited as well as the ideas I had extrapolated to apply them to our Toastmasters Clubs ecosystem are based on the inspiration and lessons I had learned in this course. If interested, please check it out at Coursera (https://www.coursera.org/course/lead-ei)https://www.coursera.org/course/lead-ei Long before I took the course (see right), I always used to read these books extensively. My ideas and notions were influenced to a major extent by these three reference books that I read and practice regularly. Daniel Goleman and Prof. Richard Boyatzis are leading experts in the arena of Emotional Intelligence. Credits 31