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MILAN AIRPORTS AT THE CENTRE OF EUROPE, AT THE CENTRE OF THE WORLD.

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Page 1: MILAN AIRPORTS - seamilano.eu€¦ · CAR HIRE / TAXI EVERY 15 MIN (IN EACH DIRECTION) EVERY 20 MIN (IN EACH DIRECTION) AVAILABLE 24/7 ... LINATE MILANO MALPENSA Check-in Area Check-in

M I L A N A I R P O R T S

AT THE CENTRE OF EUROPE, AT THE CENTRE OF THE WORLD.

Page 2: MILAN AIRPORTS - seamilano.eu€¦ · CAR HIRE / TAXI EVERY 15 MIN (IN EACH DIRECTION) EVERY 20 MIN (IN EACH DIRECTION) AVAILABLE 24/7 ... LINATE MILANO MALPENSA Check-in Area Check-in

SEA Group manages the two main airports of Milan, Malpensa and Linate.

Malpensa is located in Lombardy, Italy’s richest regionand the third richest in Europe, where the populationis over 10 million inhabitants.The Milan catchment area is bigger and more dynamicthan any other city in the country, with almost 70% of total Italian outbound traffic originating in Northern Italy.

The Milan airport system is the biggest Italian generatorof origin and destination traffic: 47 million passengers in Milan area (plus another nine million within 150-minute radius). Malpensa handled 24.6 million passengers in 2018, with Linate processing 9.2 million passengers duringthe same period, making them the second and fifth busiest airports in Italy respectively.

Malpensa is also the busiest cargo airport in Italy, handling more than 50% of the nation’s air freight. The airport is also the sixth busiest in Europe in terms of cargo volumes.

More than 210 global destinations are served direct fromthe city’s airports, which are operated by 105 airline partners.

SEA Milan Airports, with the support of the City of Milanand the Lombardy Region, will host World Routes 2020 network development event, taking place between5-8th September next year.

M I L A N A I R P O R T S A T A G L A N C E

Page 3: MILAN AIRPORTS - seamilano.eu€¦ · CAR HIRE / TAXI EVERY 15 MIN (IN EACH DIRECTION) EVERY 20 MIN (IN EACH DIRECTION) AVAILABLE 24/7 ... LINATE MILANO MALPENSA Check-in Area Check-in

22%

31%

1/3

27 %

+7 %

16.6%

9.4%

383bn

47mln

125bn 120bn

10mln

POPULATION* TOURISM**

TOURISM**

GDP*

O&D PASSENGERS

LOMBARDY IMPORT AND EXPORT *

LOMBARDY ARRIVALS

OVERNIGHTSIMPORT EXPORT

*SOURCE: ANNUARIO STATISTICO REGIONE LOMBARDIA. DATA 2017.

O FI T A LY

P A X 2 0 1 8 Y O Y

O F I T A LY

O F I T A LY

L O M B A R D Y : E C O N O M I C S

FACTS & FIGURES

13 %

16.5mln

39.4mln

O FI T A LY

O FI T A LY

**SOURCE: ISTAT. DATA 2017.

O FI T A LY

O FI T A LY

Page 4: MILAN AIRPORTS - seamilano.eu€¦ · CAR HIRE / TAXI EVERY 15 MIN (IN EACH DIRECTION) EVERY 20 MIN (IN EACH DIRECTION) AVAILABLE 24/7 ... LINATE MILANO MALPENSA Check-in Area Check-in

LEADING AIRPORTCARGO FOR

SOUTH EUROPE

MILANOMALPENSA

PAX 2018 TONS 2018

PAX 2018 YOY OF ITALY

CARGO MILANAIRPORTS SYSTEM

24.6mln 569,000

+11.5% 54%

78%

9.5 | 9.2

22 | 24 .6

31.5 | 33.7

2017

2018

MXPLIN SYS

M I L A N A I R P O R T S S Y S T E MTRAFFIC VOLUMES 2018 YOY (MILLIONS)

M I L A N A I R P O R T S :

FACTS & FIGURES

+11.5%

+7 %

AVERAGE LOADFACTOR 2018

-3.3 %

PAX

Page 5: MILAN AIRPORTS - seamilano.eu€¦ · CAR HIRE / TAXI EVERY 15 MIN (IN EACH DIRECTION) EVERY 20 MIN (IN EACH DIRECTION) AVAILABLE 24/7 ... LINATE MILANO MALPENSA Check-in Area Check-in

CATCHMENT AREAO&D PAX 52 mln 84 mln

INT ’L AIR TKTS SOLD IN ITALY 44% 62%

PREMIUM O&D SHARE IN ITALY 36% 53%

INT ’L AIR TRANSPORT TURNOVER 36% 51%

AIR FREIGHT GENERATED (TONS/YEAR) 1 mln 1 .2 mln

RESIDENTS 13.9 mln 28.5 mln

WITHIN 120 km DISTANCE

PASSENGERS BY DESTINATION (,000)

EUROPE

NORTH AMERICA

DOMESTIC

NORTH AFRICA

EAST EUROPE

CENTRAL AMERICA

MIDDLE EAST

AFRICA

ASIA

SOUTH AMERICA

MALPENSALINATE

4,178 10,970 15,148

1,806

1,184

1,237

831

304

297

155

4,841 4,093 8,934

3,8523,684167

MILAN AIRPORTS: FACTS AND FIGURES

| WITHIN 300 km DISTANCE

Page 6: MILAN AIRPORTS - seamilano.eu€¦ · CAR HIRE / TAXI EVERY 15 MIN (IN EACH DIRECTION) EVERY 20 MIN (IN EACH DIRECTION) AVAILABLE 24/7 ... LINATE MILANO MALPENSA Check-in Area Check-in

W O R L D R O U T E S 2 0 2 0

Milan has been chosen as the host and destination for the 26th World Route Development Forum in 2020. The major aviation industry event is scheduled to take place on 5-8th September 2020.

The three-day gathering grants unprecedented opportunities for senior decision makers to meet face-to-face and discuss the future of air services, develop and plan network strategy and explore new route opportunities.

After a very competitive selection process, SEA Milan Airportshas won the bid for World Routes 2020 with the support of the City of Milan and the Lombardy Region. One of the most connected and easily accessible cities in the world, Milan is the perfect city to host such an event.

The Lombardy region, of which Milan is the capital, is serviced by three airports - Malpensa, Linate and Orio al Serio. These airports, which welcome over 47 million passengers annually, are gateways to the world and their development is key to Milan’s status as a cutting-edge international metropolis.

Page 7: MILAN AIRPORTS - seamilano.eu€¦ · CAR HIRE / TAXI EVERY 15 MIN (IN EACH DIRECTION) EVERY 20 MIN (IN EACH DIRECTION) AVAILABLE 24/7 ... LINATE MILANO MALPENSA Check-in Area Check-in

210

EUROPE

124

AIRLINES

105

EXTRA EUROPE

86

EXTRA EUROPE

45

COUNTRIESWORLDWIDE

85

FACTS & FIGURESIATA: MXP ICAO: LIMC

NETWORK NUMBER OF AIRLINES

DIRECT DESTINATIONSFROM

MILANO MALPENSA

Page 8: MILAN AIRPORTS - seamilano.eu€¦ · CAR HIRE / TAXI EVERY 15 MIN (IN EACH DIRECTION) EVERY 20 MIN (IN EACH DIRECTION) AVAILABLE 24/7 ... LINATE MILANO MALPENSA Check-in Area Check-in

75 SHOP | 36 FOOD

56 SHOP | 26 FOOD

10,172 SHOP | 7,728 FOOD

17 SHOP | 17 FOOD

21 SHOP | 5 FOOD

2,089 SHOP | 1 ,786 FOOD

111

82

17,900 3,876

34

26

COMMERCIAL AREA MALPENSA T1 MALPENSA T2

MALPENSA EXPRESS T1 / T2

BUS

CAR HIRE / TAXI

EVERY 15 MIN(IN EACH DIRECTION)

EVERY 20 MIN(IN EACH DIRECTION)

AVAILABLE 24/7

MORE THAN 23 BUS LINES CONNECTING THE CATCHMENT AREA WITH MALPENSA

37 MIN (CADORNA STATION - T1)51 MIN (CENTRALE STATION - T1)

43 MIN (CADORNA STATION - T2)57 MIN (CENTRALE STATION - T2)

50 MIN (MINIMUM CONNECTING TIME FROM/TO MILAN)

45 MIN (MINIMUM CONNECTING TIME FROM/TO MILAN)

STORES

BRANDS

SQM AREA

MILANO MALPENSA: FACTS AND FIGURES

SURFACE CONNECTIVITY

Page 9: MILAN AIRPORTS - seamilano.eu€¦ · CAR HIRE / TAXI EVERY 15 MIN (IN EACH DIRECTION) EVERY 20 MIN (IN EACH DIRECTION) AVAILABLE 24/7 ... LINATE MILANO MALPENSA Check-in Area Check-in

F A C I L I T I E S

RUNWAYSEACH 3,920m LONG

(CAT 4F)

2NO CURFEW

24hLOADINGBRIDGES

41MOV/HR

DEPARTUREGATES

CHINESE FRIENDLYAIRPORT

70

88 你好 ILS CAT IIIB

AIRCRAFT STANDS

CHECK-INDESKS

194

287C U S T O M E R S A T I S F A C T I O N I N D E X I N 2 0 1 8

73O N 0 - 1 0 0 S C O R E

M I L A N O M A L P E N S A : F A C T S A N D F I G U R E S

Page 10: MILAN AIRPORTS - seamilano.eu€¦ · CAR HIRE / TAXI EVERY 15 MIN (IN EACH DIRECTION) EVERY 20 MIN (IN EACH DIRECTION) AVAILABLE 24/7 ... LINATE MILANO MALPENSA Check-in Area Check-in
Page 11: MILAN AIRPORTS - seamilano.eu€¦ · CAR HIRE / TAXI EVERY 15 MIN (IN EACH DIRECTION) EVERY 20 MIN (IN EACH DIRECTION) AVAILABLE 24/7 ... LINATE MILANO MALPENSA Check-in Area Check-in

T H E A I R P O R T L E A D E R I N F R E I G H T L O G I S T I C

FULL RANGE OF SERVICESMALPENSA SMART CITY DELLE MERCI

C A R G O

F A C I L I T I E SC I T Y 13

OF ITALY’STOTAL AIRCARGO TRAFFIC21 LEADING

ALL-CARGOAIRLINES

85,000 sqm

WEEKLYALL-CARGOFLIGHTS117

FACTS & FIGURES

T O N SH A N D L E DI N 2 0 1 8 53%

“First line” warehouses:5 buildings

1 mln TONSPER YEAR

New infrastructureswill double existing freight handling capacity

Parking stands for code F aircrafts (or up to 20 positions for code Dor E aircrafts)

It is a project consisting in an ICT based ecoSystem. This global data-store gathersand distributes digital information which allows data sharing and trackingthroughout the logistic chain.

Open 24 hours:no curfew

Cargo handlersTAPA certified

Dedicated facilities for pharmaCEIV pharma certifiedCargo Handlers

Vaults with high securitystandards (biometricaccess control, temperature and humidity control, flood and vibration detection system, flood-proof system)

Qualified facilitiesfor perishable goods

Single windowprocedurefor custom clearance and health control

558,000

Page 12: MILAN AIRPORTS - seamilano.eu€¦ · CAR HIRE / TAXI EVERY 15 MIN (IN EACH DIRECTION) EVERY 20 MIN (IN EACH DIRECTION) AVAILABLE 24/7 ... LINATE MILANO MALPENSA Check-in Area Check-in

NETWORK CARGONUMBER OF AIRLINES

DESTINATIONS AIRLINES TONS

45 16

RUNWAY2,442m LONG

(CAT 4D)

116 HOURSOPENING

16hM O V / H R

18

FACTS & FIGURES

11,000

REGULATORY LIMITS General Aviationdedicated terminalwith full rangeof facilitiesEUROPEAN CARRIERS EUROPEAN DESTINATIONS SINGLE AISLE AIRCRAFTS CAPACITY FULLY ALLOCATED

CUSTOMER SATISFACTION INDEX IN 2018

69O N 0 - 1 0 0 S C O R E

IATA: LIN ICAO: LIML

ILS CAT IIIB

FACILITIES

Page 13: MILAN AIRPORTS - seamilano.eu€¦ · CAR HIRE / TAXI EVERY 15 MIN (IN EACH DIRECTION) EVERY 20 MIN (IN EACH DIRECTION) AVAILABLE 24/7 ... LINATE MILANO MALPENSA Check-in Area Check-in

S E R V I C E S

VIPSERVICES

SHOPPING

MILAN AIRPORTS HAVE GIVEN ATTENTION TO THE CUSTOMER EXPERIENCE,CAREFULLY SELECTING AND CUSTOMIZING SERVICES DESIGNED FOR PASSENGERSWHO ENJOY TRAVELLING IN UNINTERRUPTED COMFORT.

Multilingual concierge from check-in to aircraft: multilingual assistance at check-in, porter service, access to VIP lounges, fast track and private vehicle transfer to aircraft stand.

SHOP AND COLLECTAn opportunity to leavepurchases in the airport ready to be picked up on return

LOYALTY PROGRAMViaMilano Program is the loyalty program that allows customers to enjoy the bestof Milan airports with different prizes and benefits

Automated passport gatesin the Departure and Arrival area of Malpensa.They replace face recognition with passport chip verification, ensuring the highest level of security and reducing passenger waiting times.

Guides passengers through airport processes ensuring stress-free travel bothon Arrival and on Departure

ViaMilano Fast Track isa priority lane which allows passengers to rapidly accessthe departure gates

1

5 E-GATES6

MEET& GREET2 FAST

TRACK3 SEA VIPLOUNGES4

MILANOLINATE

MILANOMALPENSA

Check-in Area

Check-in Area

Boarding Area

Boarding Area

Arrivals Area

2 1

1

1

31

5

Page 14: MILAN AIRPORTS - seamilano.eu€¦ · CAR HIRE / TAXI EVERY 15 MIN (IN EACH DIRECTION) EVERY 20 MIN (IN EACH DIRECTION) AVAILABLE 24/7 ... LINATE MILANO MALPENSA Check-in Area Check-in

MILAN EVENTS

LEONARDO 500Milan, the city of Leonardo da Vinci, celebrates his eclectic genius with a rich program of multidisciplinary events forthe whole of 2019.

BIT 2019 - Travel Exhibition Milano10 - 12 February

Milan Design Week9 - 14 April

Men’s Fashion Week11 - 14 January | 14 - 17 June

Women’s Fashion Week19 - 25 February | 17 - 23 September

The Last Supperby Leonardo da Vinci

Duomo di Milanothe Cathedral Church of Milan

Sforza Castlein the heart of the city

San Siro Stadium

P L A C E S O F I N T E R E S T

A N D M A I N E V E N T S

Illustration inspired by Leonardo da Vinci’s flying machines projects

Page 15: MILAN AIRPORTS - seamilano.eu€¦ · CAR HIRE / TAXI EVERY 15 MIN (IN EACH DIRECTION) EVERY 20 MIN (IN EACH DIRECTION) AVAILABLE 24/7 ... LINATE MILANO MALPENSA Check-in Area Check-in

C O N T A C T Sseamilano.eumilanomalpensa-airport.com/[email protected]

Milan Airports

@MiAirports

Milan Airports

@milanairports

Page 16: MILAN AIRPORTS - seamilano.eu€¦ · CAR HIRE / TAXI EVERY 15 MIN (IN EACH DIRECTION) EVERY 20 MIN (IN EACH DIRECTION) AVAILABLE 24/7 ... LINATE MILANO MALPENSA Check-in Area Check-in

M I L A N A I R P O R T S

A T T H E C E N T R E O F E U R O P E , A T T H E C E N T R E O F T H E W O R L D .

A T T H E C E N T R E O F E U R O P E , A T T H E C E N T R E O F T H E W O R L D .