Millennium Business Millennium Business SystemsSystems

Meeting ItineraryMeeting Itinerary

IntroductionIntroduction Millennium Business Systems Goals and VisionMillennium Business Systems Goals and Vision Leading Edge Technology OverviewLeading Edge Technology Overview Fair & Competitive Pricing OverviewFair & Competitive Pricing Overview Excellence in Aftermarket Service & Support Excellence in Aftermarket Service & Support

OverviewOverview Product DemonstrationsProduct Demonstrations Questions & ApplicationsQuestions & Applications

Millennium Business Systems Millennium Business Systems

Our goal is to deliver the best value to our Our goal is to deliver the best value to our customers and become the premier customers and become the premier provider of the total office solution.provider of the total office solution.

Our Vision to Accomplish This IsOur Vision to Accomplish This IsLeading Edge TechnologyLeading Edge TechnologyFair and Competitive PricingFair and Competitive PricingExcellence in Aftermarket Service and Excellence in Aftermarket Service and

SupportSupport

Leading Edge TechnologyLeading Edge Technology

Industry Recognized Award Winning Industry Recognized Award Winning Product LineProduct Line

Scan 2 TechnologyScan 2 TechnologyData SecurityData SecuritySharp OSA ‘Open Systems Architecture’Sharp OSA ‘Open Systems Architecture’My SharpMy Sharp

Industry AwardsIndustry Awards

Sharp has consistently received the most Sharp has consistently received the most prestigious awards from the recognized prestigious awards from the recognized industry organizations that review MFP industry organizations that review MFP technology hardware and software technology hardware and software solutions.solutions.

Industry Awards – cont.Industry Awards – cont.

Buyers LaboratoryBuyers Laboratory Product Line of the Product Line of the

Year for 2006 and Year for 2006 and 2007.2007.

BUY E R S L ABOR AT OR Y INC . L I N E o r T H E Y E A R

Most Outstanding MFP Line of the Year

D E C E M B E R 2007

ANTHONY F. POLIFRONE DATE MANAGI NG DIRECTOR

THE LEADING INDEPENDENT OFFICE PRODUCTS TEST LAB AND BUSINESS CONSUMER ADVOCATE BUYERS LABORATORY INC. ■20 RAILROAD AVENUE ■HACKENSACK, NJ 07601 USA ■WWW.BUYERSLAB.COM

COPYRIGHT 2007 BUYERS LABORATORY. REPRODUCED WITH THE WRITTEN PERMISSION OF BUYERS LABORATORY INC.

Industry Awards – cont.Industry Awards – cont.

Bertl LaboratoriesBertl Laboratories Best Digital Imaging Best Digital Imaging

Product Line of 2008Product Line of 2008 Best Development Best Development

Platform ‘OSA’ for Platform ‘OSA’ for 20082008

Best Secure MFP’s for Best Secure MFP’s for the 5the 5thth Consecutive Consecutive YearYear

Industry Awards – cont.Industry Awards – cont.

Bertl LaboratoriesBertl Laboratories Best Digital Imaging Best Digital Imaging

Product Line of 2008Product Line of 2008 Best Development Best Development

Platform ‘OSA’ for Platform ‘OSA’ for 20082008

Best Secure MFP’s for Best Secure MFP’s for the 5the 5thth Consecutive Consecutive YearYear

Industry Awards – cont.Industry Awards – cont.

Bertl LaboratoriesBertl Laboratories Best Digital Imaging Best Digital Imaging

Product Line of 2008Product Line of 2008 Best Development Best Development

Platform ‘OSA’ for Platform ‘OSA’ for 20082008

Best Secure MFP’s for Best Secure MFP’s for the 5the 5thth Consecutive Consecutive YearYear

Industry Awards – cont.Industry Awards – cont.

Excellence in Excellence in Partnership Green Partnership Green Contractor Award and Contractor Award and Evergreen AwardEvergreen Award Best Overall Best Overall

Commitment to the Commitment to the EnvironmentEnvironment

Recognized for Efforts Recognized for Efforts in Recycling, Waste in Recycling, Waste Reduction & Reduction & Affirmative Affirmative Procurement PracticesProcurement Practices

SCAN 2 TechnologySCAN 2 Technology

What is it?What is it? Enables users to scan both sides of a 2 sided Enables users to scan both sides of a 2 sided

document in a single passdocument in a single pass BenefitsBenefits

Protects integrity of your originals because it does not have Protects integrity of your originals because it does not have to pass through rollers twice.to pass through rollers twice.

Increased reliability with less misfeeds of originals.Increased reliability with less misfeeds of originals. Increased productivity when scanning, copying, faxing 2 Increased productivity when scanning, copying, faxing 2

sided originalssided originals SCAN 2 is enabled with all copying, scanning, faxing and SCAN 2 is enabled with all copying, scanning, faxing and

document filing of Sharp Imager series devices.document filing of Sharp Imager series devices.

Data SecurityData Security What is it?What is it? Digital Shredder for all Your Copy, Print, Scan Digital Shredder for all Your Copy, Print, Scan

and Fax Documentsand Fax Documents Hard drives keep internal receipts for all documents.Hard drives keep internal receipts for all documents. Sharp was 1Sharp was 1stst MFP manufacturer to be ‘Common MFP manufacturer to be ‘Common

Criteria Certified’ by the National Security Agency in Criteria Certified’ by the National Security Agency in 2001.2001.

Data Security Module protects information from being Data Security Module protects information from being compromised.compromised.

Protection is inclusive for the MFP systems and all Protection is inclusive for the MFP systems and all subsystems.subsystems.

Uses Advanced Encryption Standards (AES) on all Uses Advanced Encryption Standards (AES) on all data -128 Bit Encryption and Overwrite Features.data -128 Bit Encryption and Overwrite Features.

Sharp Open Systems ArchitectureSharp Open Systems Architecture

What is it?What is it? Flexible software development platform which enables Flexible software development platform which enables

simple integration with network applications and simple integration with network applications and personalized functions all from the LCD panel on the personalized functions all from the LCD panel on the Sharp MFP.Sharp MFP.

BenefitsBenefits Customized workflowCustomized workflow Elimination of repetitive scanning tasksElimination of repetitive scanning tasks Maximize ROI on technology investmentMaximize ROI on technology investment Centralized application with minimum installation and Centralized application with minimum installation and

maintenancemaintenance Fast deployment of solutions by using the standard for Fast deployment of solutions by using the standard for

application to application communicationapplication to application communication

My Sharp My Sharp What is it?What is it? It is a customizable 24/7 online training & technology It is a customizable 24/7 online training & technology

support website hosted by Sharp.support website hosted by Sharp. BenefitsBenefits

One stop access to account manager’s e-mail, service request & One stop access to account manager’s e-mail, service request & supply ordering.supply ordering.

Your web page is customized specifically for Miller-Valentine Your web page is customized specifically for Miller-Valentine based on devices on premises and specific configurations. based on devices on premises and specific configurations.

Customization available for print, copy, scan, fax & links for Customization available for print, copy, scan, fax & links for admin and supplies.admin and supplies.

Demonstration covers a broad range of features, with auto Demonstration covers a broad range of features, with auto update of newly released features and completely customizable update of newly released features and completely customizable to include additional models.to include additional models.

Valuable tool for I.T. Help DeskValuable tool for I.T. Help Desk

Fair and Competitive PricingFair and Competitive Pricing Hardware and software solutions pricing provided via Hardware and software solutions pricing provided via

Sharp Bid Assistance through the Sharp Director’s Fund.Sharp Bid Assistance through the Sharp Director’s Fund. Pure 2 Party Lease AgreementPure 2 Party Lease Agreement

Maximum flexibility during the term of the lease for upgrades, Maximum flexibility during the term of the lease for upgrades, downgrades & net new placementsdowngrades & net new placements

Common ownership of both equipment and financing supplierCommon ownership of both equipment and financing supplier Favorable renewal terms for extension of initial contract Favorable renewal terms for extension of initial contract

agreementagreement Simple, easy to read lease agreement and terminologySimple, easy to read lease agreement and terminology Comprehensive Service and Supply Agreement coupled with a Comprehensive Service and Supply Agreement coupled with a

Protection Program Guarantee – 5 year from installation.Protection Program Guarantee – 5 year from installation.

Excellence in Aftermarket Service Excellence in Aftermarket Service & Support& Support

Millennium Business SystemsMillennium Business SystemsPerformance Protection ProgramPerformance Protection ProgramTechnical and Professional ServicesTechnical and Professional ServicesService ParametersService Parameters

Millennium Business SystemsMillennium Business Systems Largest Independent Dealer for Sharp in Southwestern Largest Independent Dealer for Sharp in Southwestern

OhioOhio Value Added Retailer for HP and OkidataValue Added Retailer for HP and Okidata Recipient of Sharp’s most prestigious award ‘ Hyakuman Recipient of Sharp’s most prestigious award ‘ Hyakuman

Kai’ – 5 years runningKai’ – 5 years running Recognized as a Sharp Premier Platinum DealerRecognized as a Sharp Premier Platinum Dealer In House True 2 Party Lease PartnerIn House True 2 Party Lease Partner Locally Owned and OperatedLocally Owned and Operated Localized Inventory of Parts and SuppliesLocalized Inventory of Parts and Supplies Genuine Factory Approved Parts and SuppliesGenuine Factory Approved Parts and Supplies Live Operator Assistance Combined With My SharpLive Operator Assistance Combined With My Sharp

Performance Protection GuaranteePerformance Protection Guarantee

5 Year Guarantee of Your Complete Customer 5 Year Guarantee of Your Complete Customer SatisfactionSatisfaction

Our goal is to make your decision to choose Our goal is to make your decision to choose Millennium Business a safe and worry free Millennium Business a safe and worry free investment.investment.

Replacement of any unit if not repaired to your Replacement of any unit if not repaired to your satisfaction providedsatisfaction provided Device is continuously covered by a maintenance & Device is continuously covered by a maintenance &

supply programsupply program Has proper electrical requirementsHas proper electrical requirements Installed in proper environmental conditionsInstalled in proper environmental conditions Equipment is not damaged, neglected or abusedEquipment is not damaged, neglected or abused

Technical & Professional ServicesTechnical & Professional Services

Millennium Business Systems employs Millennium Business Systems employs two service divisions:two service divisions:Technical Division: Covers troubleshooting, Technical Division: Covers troubleshooting,

repair, periodic maintenancerepair, periodic maintenanceProfessional Services: Performs installations, Professional Services: Performs installations,

configurations and maintenance of network configurations and maintenance of network devicesdevices

Technical & Professional Services Technical & Professional Services – cont.– cont.

Average Emergency Response Time = 4 Business Hours or LessAverage Emergency Response Time = 4 Business Hours or Less Telephone Response Time = 1Business HourTelephone Response Time = 1Business Hour Guaranteed Loaner For Machines Which Are In House For Repairs Guaranteed Loaner For Machines Which Are In House For Repairs

or Require More Than 8 Business Hours to Repairor Require More Than 8 Business Hours to Repair Guaranteed In Stock Availability of Parts and SuppliesGuaranteed In Stock Availability of Parts and Supplies Guaranteed System Up Time of 95%Guaranteed System Up Time of 95% Pocket PC’s For All TechniciansPocket PC’s For All Technicians Real Time DispatchingReal Time Dispatching Complete Restock of Technician’s Car StockComplete Restock of Technician’s Car Stock Defined Territories for Each TechnicianDefined Territories for Each Technician Certified Sharp Training for All TechniciansCertified Sharp Training for All Technicians

Service ParametersService Parameters

Technicians Evaluated On:Technicians Evaluated On:FCE – First Call EfficiencyFCE – First Call EfficiencyCalls Per DayCalls Per DayTotal Calls Per MonthTotal Calls Per MonthAverage Parts Cost Per CallAverage Parts Cost Per CallService Revenue Per EmployeeService Revenue Per Employee Inventory ControlInventory ControlOnline and Class Room Training Per YearOnline and Class Room Training Per Year

Questions and AnswersQuestions and Answers

Thank you for the opportunity to present Thank you for the opportunity to present our solutions to you. Please feel free to our solutions to you. Please feel free to ask any of our presenters any questions ask any of our presenters any questions that you may have.that you may have.