Mindset for Trainers and Managers

Understanding the Power of Changing the Mindset of Trainees and Staff

Overview

What is a Mindset? 2 Mindsets

Why do I care?

Performance and

learning goals

Changing your

mindset

Concluding thoughts

Objectives for today1. At the conclusion of the training, learners will

be able to categorize the various traits associated with the fixed and growth mindset.

2. After this training, learners will know the difference between performance and learning goals, with the ability to create an example of each type of goals with 100% accuracy.

3. Using desk aides and the training, learners will list the four steps to changing their mindset.

4. Learners will formulate ideas on how to apply the growth mindset and develop concrete plans to implement those ideas.

Icebreaker

Share one of your biggest successes

What is a Mindset?

What is a Mindset?

A mental attitude or inclinationA fixed state of mindA particular way of thinking: a person’s attitude or set of opinions about something (mind-set)

What is a Mindset

The view you adopt for yourself profoundly affects the way you lead your life

You have a choice, a mindset is just your belief

Class Poll

An assessment at one point in time gives a complete

picture of someone’s ability

through their entire life and

their potential to succeed in the

future.

TRUE

FALSE

Introducing the Two Mindsets

Fixed Mindset versus Growth Mindset

Fixed Mindset You are born with everything that you’ll ever

know and all that you’ll ever be able to achieve “If at first you don’t succeed….” Ability needs to be proven Success is the goal & the focus is on the

outcome Failure is catastrophic and it defines you Success is about being more gifted than others;

failure does measure you and effort is for those who can’t make it on talent

Growth Mindset Basic qualities are things you can cultivate

through your efforts Passion & success are about stretching

yourself Ability can be changed through learning Failure can be painful but it doesn’t define you Focus is on development- everyone can

change and grow through application and experience

Setbacks are motivating because they are informative and a wake-up call

Why Mindset is Important to You!

Why You Should Care about the Mindsets as a Trainer or Manager

Why do I Care Personally?

You have a choice in your mindset

It is all about the mindset that you bring to the challenge

Why Do I Care in My Job?

Messages can promote the growth mindset

Priority on learning, not success and failure

Reinforce the value of hard work, learning and challenges

Normalize the situation Humanize the problem Vulnerability in feedback Normalize discomfort

Normalizing Discomfort If you want real learning, you need to normalize

discomfort. Simply and honestly share with people that

growth and failure are normal and that they are to happen, why it happens and what's important.

Cultivate the courage to be uncomfortable and teach staff how to accept discomfort as a part of growth

Why Do I Care in My Job? Problems arise when:

Trainees/staff equate their grades/scores with their intelligence or their worth

Trainees/staff don’t have the truth on how they’re doing

Message that assessments & evaluations are point in time Create new strategies Provide them with the

skills and resources that will put them in charge of their own learning

Lay out a plan of attack to help them catch up

Strategies to Embrace the Growth Mindset Guided mistakes “Failure” = opportunity “Explanatory style” Believing in oneself Change the perception of themselves

and their work Positive payoff for effort

Examples of Discussion Questions

What are they good at outside of work and how did they get good at it?

What is a success from your childhood? What about as an adult?

What do you say to your child(ren) when they receive a bad grade in school?

Primed for Success

Pygmalion Effect Superman’s Cape Goal Setting

Adversarial Growth

Path “up” Positive

reinterpretation of the situation or event

Optimism How do you define

yourself?

Performance and Learning Goals

Performance versus Learning Goals

Performance goal= Obtain an “A” in French class

Learning goal= Learn to speak French fluently

Performance AND Learning Goals

Value grades but see them as merely an index of your

current performance, not as a sign of your intelligence or

worth

Value learning and challenge

Changing Your Mindset

Steps in Changing Your Mindset

1.Learn to hear your fixed mindset “voice”

2.Recognize that you have a choice

3.Talk back to your fixed mindset “voice” with a growth mindset “voice”

4.Take the growth mindset action

Moving the Mindset Lever “The more we move our fulcrum (mindset), the

more our lever lengthens and so the more power we generate. Move the fulcrum so that all the advantage goes to a negative mindset, and we never rise off the ground. Move the fulcrum to a positive mindset, and the lever’s power is magnified- ready to move everything up.”

Special Theory of Relatively

Managing Self-Talk

Self-kindness: being warm and understanding toward ourselves when we suffer, fail or feel inadequate

Talk to yourself the way you would talk to someone you really love and whom you’re trying to comfort in the midst of a meltdown

Workplace Applications

Workplace Application Think of someone at work with whom you can

train on the growth mindset. How might you train them? What strategies might you use when working with them as they experience challenges?

Questions to Ponder What have you learned about the two mindsets

and about strategies you can apply when working with your staff?

What insights do you have about your own mindset?

Have you ever applied any of the strategies to your own learning and experiences? Have you used any of them with your staff?

What have you noticed about your reactions and thoughts when working with staff as they are learning or experiencing challenges?

How might this information be useful to you?

Concluding Thoughts

“Ultimately, we all have to decide for

ourselves what constitutes failure. But

the world is quite eager to give you a set of criteria if you let it.”

Resources The Happiness Advantage by Sean Achor Daring Greatly by Brene Brown Mindset, the New Psychology of Success by

Carolyn Dweck The Master Shift (Facebook) The Letters of Gratitude (Facebook) Positive Outlooks (Facebook) Positive Pix (Facebook)

Concluding Thought

Sources Achor, S. (2010). The Happiness Advantage. New York:

Crown Business Bannik, F. (2010). 1,001 Solution-Focused questions. New

York: W. W. Norton & Company. Brown, B. (2012). Daring Greatly. New York: Penguin Books Dweck, C. S. (2012) Mindset, the New Psychology of

Success. New York: Random House Hopkins, G. (2004, August 10). How Can Teachers Develop

Students’ Motivation– and Success? Education World. Retrieved from http://www.educationworld.com/a_issues/chat/chat010.shtml

Popova, M. (2014). Fixed vs. Growth: The Two Basic Mindsets that Shape our Lives. Retrieved from http://www.brainpickings.org/2014/01/29/carol-dweck-mindset/

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