mindshift corporate overview

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RELIABLE SECURE SCALABLE RESPONSIVE www.mindSHIFT.com ® SOC aicpa.org/soc F o r m e rly S A S 7 0 R e p o r t s A I C P A S e rvic e O rga nizatio n C o n tr o l R e p o r t SERVICE ORGANIZATIONS DELIVERING IT PEACE OF MIND SM

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RELIABLE

SECURE

SCALABLE

RESPONSIVE

www.mindSHIFT.com

®

SOCaicpa.org/soc

Formerly SAS 70 Reports

AIC

PA S

ervic

e Organization Control Reports

S E R V I C E O R G A N I Z AT I O N S

DELIVERING IT PEACE OF MINDSM

www.mindSHIFT.com 877-227-5054 [email protected]

Whether IT is Your Day Job or Not... mindSHIFT Can HelpFor many organizations, managing IT is the black hole of the back office. It is a drain on resources, money and, most of all, time — time you don’t have. Business executives in these organizations are looking for a qualified partner to take IT off of their hands.

Other organizations have the know-how to manage IT internally but lack the resources, funds or time. Issues with performance, uptime and staying on top of the IT infrastructure take all of their attention. IT Executives from these organizations are looking to outsource key functions to a qualified partner so they can focus on the business of IT.

mindSHIFT is one of the largest IT outsourcing and cloud services providers, serving small and mid-size businesses for more than 10 years. While our size gives you comfort that we’ll be here for the long haul, we also know that you demand and deserve great service and responsive support. That’s why, with mindSHIFT, you’ll get everything you need from an IT outsourcing and cloud services provider at the right price.

Why mindSHIFT?

• We’re BIG ENOUGH to offer the facilities, services and expertise you expect and we’re SMALL ENOUGH to provide the support and attention you demand.

• Ranked number one Managed Service Provider in the United States three years in a row by MSPmentor®.

• ‘Grow As You Go’ IT outsourcing and cloud services.

• We’re here for the long haul.

With mindSHIFT’s ‘Grow As You Go’ IT outsourcing and cloud services, you:

• Eliminate the hassle and cost required to manage and maintain your own equipment.

• Free up limited resources to focus on other projects.

• Get the benefits of secure, enterprise-class data centers for a fraction of the cost of an on-premise solution.

What We DomindSHIFT offers a broad range of ‘Grow As You Go’ IT outsourcing and cloud services. You can start by outsourcing what makes the most sense for your organization and then grow with us as your needs grow. For example, we can host email for you and provide other infrastructure services, such as backup, recovery and archiving.

Some organizations use our data center services, while other companies use us to host and manage their entire IT infrastructure—desktops, servers, networks and security.

mindSHIFT can also bring you into the cloud at the speed that works for your organization, meeting your business needs without the IT implementation headaches and expense.

Delivering IT Peace of MindSM

mindSHIFT IT Outsourcing & Cloud Services

Cloud ServicesManaged IT Services

Data Center Services Professional Services

• Total IT Management - Small and Mid-Size Businesses

- Law Firms

- Healthcare

- Associations/Nonprofits

- K-12 Education

- Financial Services

• cloudSHIFTSM Server• cloudSHIFTSM Desktop• cloudSHIFTSM Applications• cloudSHIFTSM VoIP

• Managed Hosting• Colocation• Disaster Recovery• Web Hosting

• IT Consulting for Law Firms• Application Development• Content Management Systems• General IT Projects• SharePoint Solutions

www.mindSHIFT.com 877-227-5054 [email protected]

What “Delivering IT Peace of Mind” Means to You:

Knowing that you are able to securely and quickly get to all of your applications, data and other resources you need to work—whether working in the office, from your home or on the road.

Knowing that you can call our toll free number any time of the day or night and get assistance from one of our customer care technicians.

Knowing that your services are delivered from secure enterprise-class data centers with 24/7/365 network

monitoring and management.

Knowing that we will proactively work to keep your systems healthy and respond quickly in the event a problem arises.

Knowing that we will be there for you when you need us.

Knowing that you have a trusted IT partner for the long haul, enabling you to focus on managing and growing your business.

Data Centers

Operations Center

Customer Care Center

oron the road

www.mindSHIFT.com 877-227-5054 [email protected]

At the end of the day, we’re about

keeping you up and running,

providing you the personal attention

you deserve, and making sure you

have the right mix of services to meet

your organization’s needs—today and

in the future. Contact mindSHIFT to

learn how your organization can

benefit from our services and support.

www.mindSHIFT.com

Phone: 877-227-5054

Email: [email protected]

“Because they are immersed in technology every day, mindSHIFT is

better skilled in any one area than we could ever be. That, coupled

with the fact that their solution was less costly than continuing on

our own, made the decision to work with them easy. We can now

focus our energies on the strategic initiatives that will allow us to

advance the association and its advocacy goals. I had a vision for

IT for this organization. Now it is finally being realized.”

Doug Compton, Chief Information Officer Pharmaceutical Research and Manufacturers of America (PhRMA)

“Partnering with mindSHIFT relieves us of the incredible burden of

managing our own technology. We don’t have to devote the time

or deal with the frustrations associated with software updates,

patches, configurations or troubleshooting. It allows us to do what

we want – practice law.”

Steven Rosenfeld, Managing PartnerHavkins Rosenfeld Ritzert & Varriale, LLP

“mindSHIFT allows our staff to focus on their job responsibilities,

not computer issues. If problems occur, mindSHIFT is the only

call we need to make for fast, efficient resolution by a team of true

professionals.”

Nancy Coggins, Practice AdministratorRaleigh Pediatric Associates, PA

“Now that mindSHIFT is in place – after a remarkably smooth

transition – our internal IT employees are now focused on the

creation of automated business processes, e-services for our

clients and automated value-chains. The change post-mindSHIFT

was dramatic. We immediately began to implement projects that

had languished on the wish list for years and we have been able to

provide new services to clients in rapid fashion. Our IT department

is now an ASSET of the business and a true competitive advantage.”

Shad Steadman, Vice Chairman and COORutherfoord

Customer Success Stories

mindSHIFT and the mindSHIFT Technologies logo are registered service marks, and cloudSHIFT and Delivering IT Peace of Mind are service marks of mindSHIFT Technologies, Inc. All other marks are the property of their respective owners. Copyright © 2012-14 mindSHIFT Technologies, Inc., a wholly owned subsidiary of Ricoh Americas Corp. All rights reserved. Rev. 6/14.