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Minnesota’s career, education, and job resource. www.iseek.org Training Resource Center Overview for Training Providers www.iseek.org/TRC/

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Minnesota’s career, education, and job resource. The Training Resource Center (TRC) is a web-based tool that allows counselors, employers, and the general public to quickly find or request training to help Minnesotans become reemployed.

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Page 1: Minnesota’s career, education, and job resource.  Training Resource Center Overview for Training Providers

Minnesota’s career, education, and job resource. www.iseek.org

Training Resource Center Overview for Training Providers

www.iseek.org/TRC/

Page 2: Minnesota’s career, education, and job resource.  Training Resource Center Overview for Training Providers

Minnesota’s career, education, and job resource. www.iseek.org

Training Resource Center “will offer the opportunity for workforce staff to serve their clients more effectively through current information on programs available and the option of requesting particular training.

For educational institutions, the center will offer a communications tool for promoting openings in existing programs and courses and a means to help create new training offerings when demand for training of specific kinds is identified.”

Vice Chancellor Linda Baer, 2/13/09

Page 3: Minnesota’s career, education, and job resource.  Training Resource Center Overview for Training Providers

Minnesota’s career, education, and job resource. www.iseek.org

The Training Resource Center (TRC) is a web-based tool that allows counselors, employers, and the general public to quickly find or request training to help Minnesotans become reemployed.

Page 4: Minnesota’s career, education, and job resource.  Training Resource Center Overview for Training Providers

Minnesota’s career, education, and job resource. www.iseek.org

• Partnership: Co-sponsored by the Minnesota Department of Employment and Economic Development and Minnesota State Colleges and Universities

• Funding: $400,000 for a 2-year, phased project through a Minnesota Job Skills Partnership grant

• Infrastructure: Leverage redesigned ISEEK framework and previous Training Fulfillment Center (TFC)

Page 5: Minnesota’s career, education, and job resource.  Training Resource Center Overview for Training Providers

Minnesota’s career, education, and job resource. www.iseek.org

Business Need/Drivers:• Near term:

– Recession– Overwhelming demand for reemployment

services• Ongoing:

– Increasing demand for human capital in a global economy

– Opportunity to exploit technology advances

Page 6: Minnesota’s career, education, and job resource.  Training Resource Center Overview for Training Providers

Minnesota’s career, education, and job resource. www.iseek.org

Vision of TRC:• Help over-extended counselors to find and

request training for their clients• Provide workers with training that results in

work-related credential or test preparation• Inform counselors and training institutions of

demand-driven training needs • Support employer/counselor/educator

communication and partnerships to address skill gaps

Page 7: Minnesota’s career, education, and job resource.  Training Resource Center Overview for Training Providers

Minnesota’s career, education, and job resource. www.iseek.org

Phase 1 -May 2009:Targeted audiences are:

●Career counselors and resource area staff (DEED-sponsored programs and certified providers)●Training providers (Minnesota State Colleges and Universities and the University of Minnesota)

Re-launch of the 2002 Training FulfillmentCenter with modest enhancements

Page 8: Minnesota’s career, education, and job resource.  Training Resource Center Overview for Training Providers
Page 9: Minnesota’s career, education, and job resource.  Training Resource Center Overview for Training Providers

Minnesota’s career, education, and job resource. www.iseek.org

Page 10: Minnesota’s career, education, and job resource.  Training Resource Center Overview for Training Providers

Minnesota’s career, education, and job resource. www.iseek.org

Short-Term Procedures:When counselors request training, TRCwill e-mail that request to the regional training representative(s).

● Training representatives, review requests and respond within two to three business days● Confirm the training request by contacting the counselor directly (please cc: TRC)

Page 11: Minnesota’s career, education, and job resource.  Training Resource Center Overview for Training Providers

Minnesota’s career, education, and job resource. www.iseek.org

Common responses from training representatives: ● provide information of current work-related training that is specific to the requested occupation or industry● discuss past training that can be offered with enough participants● offer possible new training that can be offered with enough participants

Page 12: Minnesota’s career, education, and job resource.  Training Resource Center Overview for Training Providers

Minnesota’s career, education, and job resource. www.iseek.org

Next Steps in Phase 1:• TRC to communicate with local training providers and counselors about launch• Fine tune the communication, requestsand response processes• Manual aggregation of training requests • Test the counselor network for possible expansion – social network for you? • Best practices forum: learn from eachother

Page 13: Minnesota’s career, education, and job resource.  Training Resource Center Overview for Training Providers

Minnesota’s career, education, and job resource. www.iseek.org

Revisit past TFC successes

Characterize workers to match with training • What information do you need from counselors? • What you would add to it (e.g., job profiling analysis)? • What is most helpful from you to develop training?Identification of skill and work competencies• Provides information on gaps relative to occupations indemand• Use this list to pool candidates and create training

Page 14: Minnesota’s career, education, and job resource.  Training Resource Center Overview for Training Providers

Minnesota’s career, education, and job resource. www.iseek.org

Phase 2: Expanded audiences & enhancements

• Targeted audiences are: – Counselors– Employers– Training providers – General public

• User-centered design• In May, TRC staff will survey these groups

to identify needs• Enhancements will roll out starting in June

Page 15: Minnesota’s career, education, and job resource.  Training Resource Center Overview for Training Providers

Minnesota’s career, education, and job resource. www.iseek.org

Phase 2: Vision and Enhancements• Improve upon past TFC successes• Online communication system to create groups

based on users’ needs• Automated aggregator /training matching system• Skill gap assessment to help identify training

needs• Integration with online tools (e.g., ISEEK’s

education data, MnWorks, MnSCU registration, financial aid, etc.)

Page 16: Minnesota’s career, education, and job resource.  Training Resource Center Overview for Training Providers

Minnesota’s career, education, and job resource. www.iseek.org

Discussion and Q/A:• What does success look like for you?

– TRC usefulness increases with the extent to which it is used

– Dependent on incorporation into business practices: technology is only an enabler

• Issues with TFC: what worked, what didn’t• What do we need to know from you?• What we need from you: ongoing

feedback

Page 17: Minnesota’s career, education, and job resource.  Training Resource Center Overview for Training Providers

Minnesota’s career, education, and job resource. www.iseek.org

“Minnesota State Colleges and Universitiesis in a unique position to significantlycontribute to the recovery of the state’s economy and your efforts are greatly appreciated.”

Vice Chancellor Linda Baer (2/13/09)

Page 18: Minnesota’s career, education, and job resource.  Training Resource Center Overview for Training Providers

Minnesota’s career, education, and job resource. www.iseek.org

For more information, contact: Shelia Cunningham McCombProject Coordinator [email protected]

Page 19: Minnesota’s career, education, and job resource.  Training Resource Center Overview for Training Providers

Minnesota’s career, education, and job resource. www.iseek.org

How to use the Training Resource Center: The following slides provide a demonstration of TRC features for training providers.• Use Online Forms to promote your work-related

training openings• See Work-related Training Openings – what else

is being offered? • Respond to counselors’ training requests• TRC Help: Contact Us, What’s New?, and find

training materials

Page 20: Minnesota’s career, education, and job resource.  Training Resource Center Overview for Training Providers

Minnesota’s career, education, and job resource. www.iseek.org

• Show Training Reps Menu

Page 21: Minnesota’s career, education, and job resource.  Training Resource Center Overview for Training Providers

Minnesota’s career, education, and job resource. www.iseek.org

• Forms

Page 22: Minnesota’s career, education, and job resource.  Training Resource Center Overview for Training Providers

Minnesota’s career, education, and job resource. www.iseek.org

• Training Option Form

Page 23: Minnesota’s career, education, and job resource.  Training Resource Center Overview for Training Providers

Minnesota’s career, education, and job resource. www.iseek.org

Page 24: Minnesota’s career, education, and job resource.  Training Resource Center Overview for Training Providers

Minnesota’s career, education, and job resource. www.iseek.org

• Work-related Training Openings - details

Page 25: Minnesota’s career, education, and job resource.  Training Resource Center Overview for Training Providers

Minnesota’s career, education, and job resource. www.iseek.org

• Respond to Counselors Directly

Page 26: Minnesota’s career, education, and job resource.  Training Resource Center Overview for Training Providers

Minnesota’s career, education, and job resource. www.iseek.org