mis ppt
TRANSCRIPT
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Management Information System
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What is MIS? MIS stands for Management In-
formation System MIS refers broadly to a computer-
based system that provides man-agers with the tools for organizing, evaluating and efficiently running their departments.
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The Concept of MIS
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Features of MIS
• Summary and exception reports• Operational Control• Focus on Internal Information• Structured and semi-structured Decision
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Benefits Helps in decision mak-
ing Minimizes information
overhead It brings co ordination Facilitates planning Centralized database
Limitations Exclusive of
non-quantitative fac-tors
GIGO Principle Inflexibility Ineffective Manage-
ment
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Phases Of System Development Life Cycle
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List of Financial Statements Profit and Loss statement Balance sheet Cash flow statement Fund flow statement Debtors flow statement Finished flow statement Change/Variance statement
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MIS Reporting
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Sources of Management Infor-mation Systems
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Functional Aspects MIS is an integrated collection of func-
tional information systems, each supporting par-ticular functional areas.
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An Organization’sMIS
FinancialMIS
MarketingMIS
HumanResources
MIS
Etc.
AccountingMIS
Drill down reports
Exception reports
Demand reports
Key-indicator reports
Scheduled reports
Databasesof
externaldata
Databasesof
validtransactions
Transactionprocessing
systems
Businesstransactions
Businesstransactions
Other sources
Internet
Etc.
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Financial MIS• Provides financial information to all finan-
cial managers within an organization.
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Financial statements
Uses and managementof funds
Financial statisticsfor control
Operationaldatabases
Databasesof valid
transactionsfor each
TPS
Transactionprocessing
systems
Businesstransactions
Businesstransactions
Internet
FinancialMIS
Businesstransactions
Databases ofexternal data
Databases ofinternal data
FinancialDSS
Financialapplicationsdatabases
Customers,Suppliers
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Inputs to the Financial Information System• Strategic plan or corporate policies
– Contains major financial objectives and often projects financial needs.
• Transaction processing system (TPS)– Important financial information collected from al-
most every TPS - payroll, inventory control, order processing, accounts payable, accounts receivable, general ledger.
– External sources– Annual reports and financial statements of competi-
tor and general news items.
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Financial MIS Subsystems and Outputs• Financial subsystems
– Profit/loss and cost systems– Auditing– Internal auditing– External auditing– Uses and management of funds
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Manufacturing MIS
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Quality control reports
Process control reports
JIT reportsOperationaldatabases
Databasesof valid
transactionsfor each
TPS
Transactionprocessing
systems
Businesstransactions
Businesstransactions
Internet or
Extranet
ManufacturingMIS
Businesstransactions
Databases ofexternal data
Databases ofinternal data
ManufacturingDSS
ManufacturingES
Manufacturingapplicationsdatabases
Customers,Suppliers
MRP reports
Production schedule
CAD output
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Inputs to the Manufacturing MIS Strategic plan or corporate policies. The TPS:
– Order processing– Inventory data– Receiving and inspecting data– Personnel data– Production process
External sources
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Manufacturing MIS Subsystems and Outputs Design and engineering Master production scheduling Inventory control Manufacturing resource planning Just-in-time inventory and manufacturing Process control Computer-integrated manufacturing
(CIM) Quality control and testing
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Marketing MIS Supports managerial activities in
product development, distribution, pricing decisions and promotional ef -fectiveness
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Sales by customer
Sales by salesperson
Sales by productOperationaldatabases
Databasesof valid
transactionsfor each
TPS
Transactionprocessing
systemsBusiness
transactionsMarketing
MIS
Databases ofexternal data
Databases ofinternal data
ManufacturingDSS
ManufacturingES
Marketingapplicationsdatabases
Pricing report
Total service calls
Customer satisfaction
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Inputs to Marketing MIS Strategic plan and corporate poli-
cies The TPS External sources:
– The competition– The market
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Marketing MIS Subsystems and Outputs Marketing research Product development Promotion and advertising Product pricing
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Human Resource MIS Concerned with all of the activities
related to employees and potential employees of the organization
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Benefit reports
Salary surveys
Scheduling reportsOperationaldatabases
Databasesof valid
transactionsfor each
TPS
Transactionprocessing
systemsBusiness
transactions
HumanResource
MIS
Databases ofexternal data
Databases ofinternal data
ManufacturingDSS
ManufacturingES
Humanresource
applicationsdatabases
Training test scores
Job applicant profiles
Needs and planningreports
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Inputs to the Human Resource MIS Strategic plan or corporate policies The TPS:
– Payroll data– Order processing data– Personnel data
External sources
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Human Resource MIS Subsystems and Outputs Human resource planning Personnel selection and recruiting Training and skills inventory Scheduling and job placement Wage and salary administration
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Other MISs Accounting MISs
– Provides aggregated information on ac-counts payable, accounts receivable, payroll, and other applications.
Geographic information systems (GISs)– Enables managers to pair pre-drawn maps
or map outlines with tabular data to de-scribe aspects of a particular geographic re-gion.
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Outputs of a Management Information System
Scheduled reports Produced periodically, or on a schedule (daily,
weekly, monthly, quarterly, half-yearly) Key-indicator report
Summarizes the previous day’s critical activi-ties
Typically available at the beginning of each day Demand report
Gives certain information at a manager’s re-quest
Exception report Automatically produced when a situation is un-
usual or requires management action
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Example of Scheduled Report
Weekly Sales Detail ReportPrepared: 08/01/11
Date Sales booking
Order No
CustomerID
Sales Rep ID Quantity Item # Amount
(Rs)03/01 P12453 C89321 CAR 144 P1234 2,500.00
03/01 P12453 C89321 CAR 288 P3214 5,660.00
04/01 P12453 C03214 GWA 12 P4902 1,224.00
04/01 P12455 C52313 SAK 24 P4012 2,448.00
04/01 P12456 C34123 JMW 144 P3214 720.00
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Example of Key Indicator Report
Monthly Sales Key Indicator Report
December(Rs.)
November(Rs.)
October(Rs.)
Total Actual Orders 1,80,800.00 1,69,480.00 1,01,455.00
Forecasted Sales for the Month
1,75,680.00 1,72,200.00 1,59,608.00
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Demand Report Example
Daily Sales Summary ReportPrepared: 02/01/11
Date CustomerID
Amount(Rs)
01/01/11 C89321 42,345.00
01/01/11 C89321 38,950.00
01/01/11 C03214 22,100.00
01/01/11 C52313 12,350.00
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Exception Report Example
Daily Sales Exception Report – ORDERS OVER $10,000Prepared: 08/12/10
OrderNo.
CustomerID
Sales Rep ID Date Quantity Item No. Amount
P12453 C89321 CAR 08/12/10 144 P1234 13,214
P12453 C89321 CAR 08/12/10 288 P3214 15,660
P12453 C03214 GWA 08/12/10 12 P4902 11,224
P12321 C8765 - 08/12/10 120 P3425 10,350
P13245 C09211 - 08/12/10 39 P1296 21,980
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Outputs of a Management Infor-mation System
Earnings by Quarter (Rs in Lakhs)
Actual Forecast Variance
2nd Qtr 2010 12.6 11.8 6.8%
3rd Qtr 2010 10.8 10.7 0.9%
2nd Qtr 2009 14.3 14.5 -1.4%
3rd Qtr 2009 12.8 13.3 -3.0%
Drill Down ReportsProvide detailed data about a situation.