missing from home process - proceduresonline.com · 2020. 4. 23. · version 1.2 feb 2018 p a g e |...
TRANSCRIPT
Missing from Home Process
Where a Lancashire child absconds from their home, placement, or school and routine checks
have failed to find them, they should be reported as absent or missing.
Below are the processes and recording requirements to ensure the authority complies with its
safeguarding and statutory duties.
1 Residential Care Homes page 2
2 Customer Access Service (CAS) / EDT
2.1 Missing or absent child page 3
2.2 Child found page 4
3 Multi-Agency Safeguarding Hub (MASH) page 5
4 Allocated Case Workers - Children's Social Care Teams
4.1 Absent from placement notifications page 6
4.2 Additional Required Actions page 7
5 Exploitation Hub (Central pilot) page 8
5.1 Missing Intervention Meetings page 9
5.2 Common issues page 13
6 LCS Recording Guides
6.1 Residential staff report child absent from placement page 14
6.2 Residential staff report return of absent child page 15
6.3 Exploitation hub – completion of return home interviews page 16
7 Appendix – Policy for LCC Children's Homes
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Residential Care Homes
Child is absent
without authorisation
(in a known location)
Child is missing from placement
(unknown location)
Report to Contact Team / EDT Report to Police
Record in a case note on LCS, case
note type of
'Residential – missing from home'
with details of checks made, police log
no. and possible next actions
Residential care homes
must follow the missing
processes from the child's
placement plan, or the
homes generic policy in
respect to actions to take
when a child is absent
Child returns from
absence without
authorisation
Child returns from missing from placement
Report to Contact Team / EDT Report to Police
Record in a case note on LCS, case note type of
'Residential – missing from home'
with any pertinent information regarding their physical state,
where they have been, what they have been doing, and if
they have been at any risk.
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Customer Access Service (CAS) / EDT
Missing or absent child
NB. The missing episode is to be sent to the CSE CENTRAL DUTY TRAY
on LCS – NOT THE ALLOCATED WORKER
YES Is the child
open to
Central?
CAS allocate
contact and missing
episode to MASH
locality team
YES
Allocate missing
episode to CSE
Central Duty Tray
Allocate missing
episode to
'Allocated Case
Worker'
NO
Is child record open
to CSC?
Missing from home
Sleuth report
received from
Lancashire Police
Residential staff
report of looked after
child missing from
placement
Is the child
on LCS?
YES NO
Add child record to
LCS, contact and
missing episode
with;
Missing details
Police log
number
Times and date
Add missing from
placement episode to
LCS with;
Missing details
Times and date
Add contact
to LCS
NO
Add missing episode to LCS with;
Missing details
Police log number
Times and date
Check Impulse link
for school.
If no linked record
found on Impulse
use the 'Report
record not on
Impulse' button to
notify CME team.
See LCS recording
guide – residential
report of absent child
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Child reported as found / returned
Cancelled missing
from home Sleuth
report received from
Lancashire Police
Residential staff
report of looked after
child returned to
placement
See LCS recording
guide – residential
report of return of
absent child
Complete missing episode on LCS with;
Time and date found
End reason
Any details provided to be saved
in Outcomes box
Is the child
open to
Central?
NO YES
Allocate missing
episode to CSE
Central Duty Tray
Create a blank RHi
form in the missing
episode and allocate
missing episode and
form to the 'Allocated
Case Worker'
MASH - Allocation of Missing from Home Episode and Return Home
Interview Form
YES
MASH
CAS allocate to
MASH locality
team
YES
Allocate to CSE
Central Duty Tray
on LCS
Allocate to
'Allocated
Case Worker'
MASH team
determine
CoN level
Level 3/4 Allocate to the
Children's Society
for return home
interview
Is there
evidence of
CSE? Return home interview
document completed
Completed
document sent to
Police missing from
home co-ordinator
and MASH
YES NO
Allocate to CSE team for
C&F and return home
interview through Central
Duty tray on LCS
NO
Allocate to Assessment
team for C&F and return
home interview, and add
referral to CSE team for
assessment
Allocate to
Assessment team
for C&F and return
home interview
Central case?
YES
Central case?
NO
NO
Level 1/2
NO
YES
Allocate to
Assessment team
for C&F, and
allocate CSE
Duty tray for
return home
interview
CAS
Is child record
open to CSC?
MASH to;
review document and Recommendations and Outcomes on form,
upload to missing from home episode, and
finalise task on LCS On 3rd missing episode MASH PM to consider referral to:
level 2 services (CFWS), or
level 3/4 assessment
CAS Is the child
open to Central?
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ALLOCATED CASE WORKER
Absent from placement notifications
Where Lancashire looked after children are absent from their placement without authorisation this
can be reported and recorded as;
A missing from home event – where the child's location is not known
Absent from placement without authorisation – where the child's location is known
Residential care homes will record a case note (case note type of 'Residential – missing from
home') when a child has absconded and should inform CAS or EDT.
CAS & EDT will create a missing episode on LCS, but use the Absent from placement without
authorisation type, and notify the locality team through the allocated case worker and their
Practice Manager.
Practice Managers should discuss with the allocated worker whether there are there safeguarding
concerns regarding;
the current location of the child,
their pattern of absences,
their recent behaviour, or
other concerns about the child
Where concerns are present the Practice Manager should update the status of the missing
episode to Missing.
Open the missing episode from the
Additional page and select Update
Episode Status
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Once the child has returned to placement the details will be added by CAS/EDT and this will then
generate a mandatory return home interview for the child.
Additional Required Actions
If a child declines a return home interview, then a Social Worker will be required to see
the child within 48 hours of the refusal.
Where the Child in our Care teams are aware of arrangements in place for children
placed outside Lancashire to have Return Home interviews completed by another
agency / authority the Exploitation Hub must be informed of this arrangement.
The Exploitation Hub will then ensure the Return Home interview is completed and the
documentation obtained and recorded on LCS.
Put Status to Missing, record the date and
time at which this decision has been made,
and add notes regarding the decision.
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Exploitation Hub (Central pilot) Children linked to the Central locality Social Care teams will have their return home interviews completed by specialised workers in the Exploitation Hub.
These workers are closely linked to the Police MfH Co-ordinators and will attend the MfH Panel discussions in order to report their findings and recommendations.
ISSUE Practice Manager
Team Manager
Senior Manager
Head of Service
Other
To chair a stage one missing from home meeting (stage 1 = 5 episodes of missing) * To chair a stage two missing from home meeting (stage 2 = 9 episodes of missing) IRO (senior manager
/HoS must be advised) To chair stage 3 continued absence strategy meeting (complex, high risk missing from home)
* HoS to be advised
Missing Person episode
allocated to CSE Central
Duty tray
Allocate task
to existing
worker
where
appropriate
Is the child open
to a Central CSE
team Support
worker?
YES NO Allocate task to
MfH Support
worker
Email and text worker to inform of allocation
including contact detail Check to ensure case is not CLA placed out of Lancashire
with RHi process in place
Support worker to contact child, parent/carer,
and school and complete return home
interview document within 3 working days
LCS updated and
episode closed
Where episode is the 5th, or 9th within a 90 day period the allocated worker and
appropriate manager are advised that a missing intervention meeting is required
See LCS recording
guide – return home
interview recording
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Any referrals where a child or young
person is deemed at significant risk of
harm should not wait for a Panel
discussion, but should be dealt with
under current Child Protection
processes. If a child is missing for 48
hours or longer a Strategy Meeting
under Section 47 should be arranged
Missing Intervention Meetings
5 missing episodes within a 90
day period
Stage 1 missing intervention
meeting required
Within 4
days of the
5th
episode
9 missing episodes within a 90
day period
Stage 2 missing intervention
meeting required
Within 4
days of the
9th
episode
Stage 3 missing strategy meeting
required
Any subsequent
missing episode
after stage 2 will
qualify for a stage 3
strategy meeting
All interventions meetings to be chaired by Children's Services Manager and attendees should
include; • Child* • Team Manager • Social Worker or relevant lead professional • Local Police Missing Person Coordinator and champion (Chief Inspector) • Parent and or carer, residential unit manager or fostering manager • Person who conducted return interview if different to above • Other relevant professionals (For example Health, Education, Youth Offending Teams)
* Discussion should take place between the chair and the child’s Social Worker or relevant lead professional about whether it is appropriate for them to attend.
Other reasons to initiate or escalate interventions: • Any case where the risks involved in even a single future-missing episode is very high • Cases where it has been identified that immediate action is necessary to ensure the well-being of the
child
Minutes and action plan to be
sent to attendees, IRO where
applicable, and Children's
Services Lead Manager
Minutes and action plan to be
sent to attendees, IRO where
applicable, and Children's
Services Lead Manager
Quality assure compliance
and efficiency of Stage 1 & 2
Continued missing's to be raised to Senior Manager for case
review and to direct further intervention
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After five episodes within a 90-day rolling period: This is the first stage intervention meeting.
This level of intervention meeting is the crucial stage in avoiding serious escalation and must,
therefore, be given high priority by all concerned. Within four working days of the last episode
(reaching the threshold level) these meetings MUST be held and representatives from each
organisation or interested party must be present. The meeting should be chaired by a Children’s
Services Team Manager, attendees should include:
• Child*
• Social Worker or relevant lead professional
• Local Police Missing Person Coordinator
• Parent and or carer, residential worker or foster carer
• Fostering Social Worker
• Person who conducted return interview if different to above
• Other relevant professionals (For example Health,
Education, Youth Offending Teams)
* Discussion should take place between the chair and the child’s Social Worker or relevant lead
professional about whether it is appropriate for them to attend.
This meeting should try to identify any ‘push’ or ‘pull’ factor in the case and any other voluntary or
statutory agency, which has an interest, or may take an interest, in the missing child’s welfare and
circumstances. In the case of ‘pull’ factors it may be necessary to target those in the community who
harbour the missing child or exploit them with regard to crime, sex or drugs. The meeting should be
minuted and MUST produce a clear action plan, including timescales for action, named lead
professionals, risk/ contingency planning and regular review dates. The notes of the meeting should
be copied to all professionals invited. In addition, copies should be sent to the child’s allocated IRO,
where the child is looked after, and the Children’s Services Lead Manager.
After nine episodes within a 90-day rolling period: This is the second stage intervention meeting.
Within four working days of the last episode (reaching the threshold level) these meetings MUST be
held and representatives from each organisation or interested party must be present. The meeting
should be chaired by an Independent Reviewing Officer and/or a Children’s Services Senior
Manager, attendees should include:
• Child*
• Team Manager
• Social Worker or relevant lead professional
• Local Police Missing Person Coordinator and champion (Chief Inspector)
• Parent and or carer, residential unit manager or fostering manager
• Person who conducted return interview if different to above
• Other relevant professionals (For example Health,
Education, Youth Offending Teams)
* Discussion should take place between the chair and the child’s Social Worker or relevant lead
professional about whether it is appropriate for them to attend.
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Any subsequent missing episode after stage 2 will qualify for a stage 3 strategy meeting:
This is the third stage intervention meeting.
Within four working days of reaching the threshold level these meetings MUST be held and
representatives from each organisation or interested party must be present. The meeting should be
chaired by a Children’s Services Senior Manager and the Head of Service informed, attendees
should include:
• Child*
• Team Manager
• Social Worker or relevant lead professional
• Local Police Missing Person Coordinator and champion (Chief Inspector)
• Parent and or carer, residential unit manager or fostering manager
• Person who conducted return interview if different to above
• Other relevant professionals (For example Health,
Education, Youth Offending Teams)
* Discussion should take place between the chair and the child’s Social Worker or relevant lead
professional about whether it is appropriate for them to attend.
Meetings at this level should be rare provided that this protocol has been followed with regard to the
1st and 2nd stage intervention meetings and return interviews. The meeting should be minuted and
MUST produce a clear action plan, including timescales for action, named lead professionals,
risk/contingency planning and regular review dates. The notes of the meeting should be copied to
all professionals invited. In addition, copies should be sent to the child’s allocated IRO, where the
child is looked after, and the Children’s Services Lead Manager. In addition to seeking to reduce
future missing episodes and reduce any apparent risks to the child, this meeting should also quality
assure compliance with the protocols and the efficacy of the 1st and 2nd stage intervention meetings
and return interviews.
The chair of the meeting will forward the notes to the relevant Children’s Services Manager. If the
child continues to be reported missing beyond this level the Senior Manager for the area must
consider the case and direct further intervention. Further strategies should continue to be managed
by the Senior Manager until the risks to the child have reduced and/ or the missing episodes have
been reduced or ceased. If there is no reduction in the missing episodes the senior manager must
take responsibility for escalating the case up the management hierarchy.
It should be noted, however, that the volume of missing episodes is not the only reason to launch
an intervention or to escalate the level of intervention. The following are examples of other reasons
to initiate or escalate interventions:
• Any case where the risks involved in even a single future-missing episode is very high
• Cases where it has been identified that immediate action is necessary to ensure the wellbeing of
the child
It should be noted that if any one agency or professional has increased or serious concerns for a
child’s well-being or safety then they may call a multi-agency strategy meeting at any time,
regardless of the number of missing episodes.
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A record shall be made of all interventions on the SLEUTH missing person ‘intervention’ system by the Police Missing Person Coordinator.
When it is believed that an adult is adversely involved with a child going missing the Local Authority will invoke safeguarding procedures and the Police may consider using enforcement tactics such as the harbouring and/or abduction legislation. [Section 2 Child Abduction Act 1984 or Section 49 Children’s Act 1989 (See supporting documents for specimen statements and notices)]
Alternatively the Local Authority and/or parents, supported by the Police, may decide to institute civil
proceedings to obtain an injunction preventing any particular adult having any contact with a named
child.
If a child or young person placed in Lancashire by another responsible authority has 5 missing reports in less than 90 days and there is no evidence the child is at risk of significant harm, then the responsible authorities’ social worker shall be contacted to establish what action is being taken to assess and respond to presenting risks. This judgement should take into account the number and seriousness of previous missing episodes. If there is no response within three days then the Missing Panel Coordinator will email the responsible authorities’ Team Manager to clearly record that Lancashire CSC has no further involvement and that the responsible authority is required to respond. Where a child placed in Lancashire by another responsible authority has gone missing nine times in a 90 day period or where there are concerns that a child has been inappropriately placed, the Assistant Director in the responsible local authority will be informed in writing and asked to ensure that all appropriate measures are in place for the future care and safety of that child. Formal written details will be required so that the child’s electronic social care record can be updated. A copy of this letter will be forwarded to the police missing from home coordinator. It should be noted, however, that the number of incidents is not the only reason to launch an intervention or to escalate the level of intervention. The following are both examples of other reasons to launch or escalate interventions:
Any case where the risks involved in even a single future-missing episode is very high.
Cases where it has been identified that immediate action is necessary to ensure the wellbeing of the person.
A quick succession of missing episodes eradicating the need for 90 days to elapse. Meetings at this level should be rare provided that this protocol has been followed with regard to
earlier intervention meetings and return interviews. In addition to seeking to reduce future missing
episodes and reduce any apparent risks to the young person/child, this meeting should also quality
assure compliance with the protocols and the efficacy of earlier intervention meetings and return
interviews.
Any referrals where a child or young person is deemed at significant risk of harm should not wait for
a Panel discussion, but should be dealt with under current Child Protection processes. If a child is
missing for 48 hours or longer a Strategy Meeting under Section 47 should be arranged.
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Common Issues
Missing episode has been finalised prior to work being completed
Where a missing episode has been allocated to a support worker for the return home interview but the task has been finalised before the return home interview information has been uploaded and updated then this will need to be reopened.
To do this log into Core business systems management service using your network details and go to Projects, Children's Social Care & Finance, and New Issue.
Option to finalise the missing episode is crossed out
This will be because the missing episode task has been allocated to another worker by mistake.
Under the Involvements page, scroll down to the Current Tasks for this child section. Here you will see who has been allocated the task and they should be contacted to reallocate this task.
If the worker is not available to reallocate their task then this request can go to their manager,
or the Core business systems management service to be reallocated.
LCS Recording guides
Residential staff report of looked after child missing from placement
Add new missing episode
o Missing status as Away from placement without authorisation
o Episode Start date as now
o Missing Reasons as MR9 Reason Unknown
o Primary Missing reason as MR9 Reason Unknown
o Record Location missing from
Notify Case Worker's Supervisor
There is no need to record Risks or Missing Reasons as this will be determined at the return home interview.
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Residential staff report return of looked after child missing from placement
Complete Found section on missing episode
o Episode end date as time child returned to placement
o End reason as Returned
o Return interview offered as Not Applicable
Exploitation Hub - Missing from Home Return Interview
Process on LCS
Where a child who is an open case for Central Locality has been reported missing and
subsequently found the Contact Assessment Team (CAS) or Emergency Duty Team (EDT) will
record the date, time and details supplied and then allocate the missing person episode on LCS to
the CSE Duty tray.
A manager will then allocate this task to an appropriate Support Worker to complete a return home
interview within 3 working days. The task will appear in the workers LCS tray and they should be
notified via email / SMS text message.
Task appears in tray – selecting this task will open the missing episode in order to review
the details.
Any failed visits must be recorded in an LCS case note to evidence the actions taken towards
meeting the return home interview requirements.
Where a child or parent/carer declines the return home interview this needs to be detailed on the
return home document.
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Once the return home document is completed then the LCS record needs to be completed
and finalised;
Go to Actions at the bottom of the page
Amend the Status by selecting the last entry in the Status History
Under Missing Reasons remove the existing select of MR9 - Reason Unknown and select ALL relevant reasons disclosed during the return home interview process.
Select the appropriate Primary Missing Reason from the drop down list (only options selected in the Missing Reasons above will be available).
If the reason for a child to go missing is not within the tick box options please select MR8 – Any other reason known and then free type in Notes
Select Update Missing Person Record
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Complete the Risks section based on the information recorded in the return home document
Enter a note in the Additional Information box to state "Return Home Interview form uploaded to Documents within the Missing episode"
Select update button (top left)
Go to the Found page and complete the Return Interview section and add any notes as
appropriate
Check the Forms section of the missing episode – if a draft Missing Person Return
Interview form is present then open this and Cancel the form
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Enter a cancellation reason as " Return Home Interview form uploaded to Documents within the Missing episode" and Confirm Cancellation
Go to the Documents page and select Create/Attach Document
Select Category of missing
Select Type of Missing from home return interview – pilot
Enter Date of the return home interview
Ensure allocated worker is present in Notifications
Select Finish – this will open a new page
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From the page below select Upload Document: Browse and find your saved completed
return home interview document.
The Upload Document: Browse link will change to Document Uploaded OK!
Reassign the Missing Episode task to the Missing from Home Lead/PM for management
oversight
Missing from Home Lead/PM to review missing episode and Return Home interview
document and request changes if required. Once information is quality assured then
Missing from Home Lead/PM to;
Select Complete Document and OK
Return to the missing episode page and select Finalise Missing Person Record
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Select OK, review details and select Update
The episode will then display as Finalised
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NB: If reviewing missing episodes, all uploaded return interviews documents can be seen as a list
by going to any finalised missing episode
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Policy for LCC Children's Homes
Introduction
This policy sets out the arrangements in respect of young people who go missing from care at (insert name of Children's
Home) and should be read in conjunction with –
Statutory guidance on children who run away or go missing from home or care (DfE 2014)
Children and young people who run away or go missing from home or care (Pan-Lancashire Joint Protocol
September 2014)
The Children's Home Regulations and Quality Standards (2015; specifically regulation 12 and 9.23 – 9.32 of The
Guide to the Children's Home Regulations)
Overview
Staff in Children's Homes have a key role to play in safeguarding young people from risks associated with going missing
in the following areas –
- Support and Prevention
- Responding to Incidents
- Multi-Agency Working
- Actions on Return and Risk Management
- Monitoring and Escalation
Support and Prevention
Good quality residential child care is built on developing effective supportive relationships with young people. This
enables young people to discuss any concerns they may have about their safety within or outside of the home and to
participate in and understand plans to keep them safe. All young people will be given information at admission about
sources of support and advice and will thereafter be supported by a named keyworker who will undertake regular
planned work with the young person.
All young people living at the Children's Home must have a Placement Plan and Care Plan. Where it is identified that
the young person may go missing these plans should address actions to reduce risk of harm and known risk factors
linked to gong missing.
Children's Homes will keep on file a recent photograph of a young person to be used if needed within a missing person
investigation. The decision to use photographs or Child Rescue Alerts within a missing person enquiry sits with the
Police, in conjunction with CSC as appropriate.
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Responding to Incidents
Staff in Children's Homes should have a clear understanding of the categories used in respect of missing young people
and how these relate to the young people placed at the home. (7.2 to 7.4 of Pan Lancs Protocol)
Young people who are known to be at risk of going missing must have an Individual Risk Assessment and this must
inform judgements about how staff should respond. Staff should undertake initial checks prior to reporting a young
person to the Police under MfH protocol unless their Risk Assessment (or dynamic professional judgement) indicates
otherwise. This will typically include –
Ringing / or send a text message to the young person on their mobile.
Search bedrooms/accommodation/outbuildings/vehicles
Contact known friends / relatives where the young person may be
Visit locations that the young person is known to frequent if it is possible
Also social media is a good tool to check where possible.
Contact local hospitals where applicable
The following is an overview of the categories applied – (see Pan-Lancashire Protocol)
- Unauthorised Absence – This is a Local Authority term, not a Police category and therefore denotes a
judgement on the part of residential staff that the young person is not judged to be at risk of harm. This
judgement will typically reflect young people who are late home / testing boundaries and therefore will not
be reported to the Police. Staff should still make all reasonable efforts to communicate with the young person
and secure their return to the home. Children's Homes must monitor and respond to patterns of emerging
unauthorised absence episodes as length of absence does not correlate to risk.
- Missing Person – Staff should report a young person to the Police as 'missing' where the young person is away
from the home in circumstances that give rise to concern for the welfare of the young person, or public safety.
This should be completed by telephone with an overview of the presenting risks leading to a missing report
being provided and a Police log number retained by the staff member. Unless a young person's Risk
Assessment indicates the need for an immediate missing report staff will have taken prior steps to
communicate with / locate the young person based on known relationships or intelligence gained. These
actions must continue after a missing report to the Police, in conjunction with the Police and taking account
of any known risk factors.
- Absent – This is a Police decision and so a young person cannot be reported to the Police as 'absent'. This
judgement is based on a decision that a young person does not at that time sit within the 'missing' category
and therefore no active deployment will be made to locate the young person. This will be reviewed as
necessary as an absent episode goes on. Where staff feel that the presenting circumstances and risk factors
constitute a judgement of 'missing' this should be communicated to the Police and recorded on the LCS case
note. On the same basis the former practice of local Police accepting reports of young people who are missing
'cause for concern' should not be used as this is inconsistent with the statutory guidance and local protocol.
- Away from placement without authorisation – this applies where a young person is away from the home at
a known and fixed location but that location gives rise to concerns for their welfare. This may be a young
person who is staying with friends or extended family at a house where sexual exploitation may be a risk. As
with the above categories efforts to return the young person must be made unless it is judged unsafe to do
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so. This category does not denote a 'missing person' however a formal request to the Police may be required
to seek assistance to return the young person. It is acknowledged that young people can move between 'away
from placement without authorisation' and 'missing' and ongoing dialogue with the Police and Children's Social
Care will be required in such scenarios. Young people judged to be within this category should be reported to
the Police under the MfH Protocol and therefore subject of risk assessment as to the actions required.
- Absconder - An Absconder is a young person who is absent from the placement without permission and who
is subject to an order or requirement resulting from the criminal justice process (e.g. remands, curfews,
tagging, conditions of residence, other bail conditions, PACE detention or ASBO’s), or a secure order made in
either civil or criminal proceedings. A young person in this category must be reported to the Police without
delay.
Recording –
From the point you notify the Police under MfH Protocol you should –
1. Open an LCS case note using the 'Residential – Missing from Home' case note type.
2. Record the time and date / headline circumstances within which YP went missing, the Police Log Number and
SU number. Record the specific category under which you have reported to the Police ('Missing' or 'Away from
Placement without Authorisation'). Do not finalise the case note.
3. If you are seeking direct assistance from EDT to locate / return the young person telephone contact will be
required. Do not copy EDT into the above case note as this will trigger multiple update alerts to EDT.
4. Use the one case note above ('Residential – Missing from Home') to record all actions / contact to locate the
YP until they are back at the home.
5. Once the young person is returned (and you have agreement with Police to conclude the episode, where
applicable) update the single case note and send by email to Customer Services via
[email protected] (copy SW) advising of return (Date / Time / Circumstances).
6. Where the young person is categorised by the Police as a missing person they will create a SLEUTH report and
send this to Customer Services for the episode to be created.
7. Any young person who has been missing from home for 24 hours must also be reported directly to the
Residential Manager / Senior Res Manager and FARY Head of Service. Daily actions to contact and locate the
young person must be agreed between CSC, Police and Residential staff.
The Return Home Interview will be created on LCS by the Customer Services Team and assigned to a Social Worker's
Work Tray. Children's home staff should undertake and record a formal debrief with a young person who is regularly
away from the home in circumstances that fall within unauthorised absence and should seek external input to this
process if they feel that 'push factors' may be contributing to this pattern. The allocated social worker must be directly
notified of the episode by phone (duty Social Worker / Manager in their absence) on the first working day after the
return (and a case note recorded to that effect) in order to undertake the Return Home Interview
Multi-Agency Working
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Effective practice in this area is underpinned by good working relationships with key partners. Children's Homes will
ensure that good links are established with the local Police, Police Missing Coordinator and CSE Team. Young people
who go missing can be at risk of sexual exploitation and therefore require assessment and intervention via a MACSE
plan. Good communication with education providers and the Virtual School Service is important to ensure clear lines
of accountability and information sharing, and to address any deficits in education provision or planning linked to
missing episodes.
The key professionals contact details for {insert name of home} are –
Insert key details here.
Actions on Return and Risk Management
A young person returning to the home may have been exposed to harm, or been the victim of a criminal activity and
therefore should be treated sensitively and supportively, as outlined below. This supports efforts to understand where
they have been and what support may be needed to prevent future risk.
o Are you ok?
o Did you come to any harm?
o Do you need to talk and if so who would you like to talk to?
o Staff to remind the young person that they here for them to talk to and when they feel ready to talk, the
young person can approach them at any time
o Are you hungry / thirsty?
A Return Home Interview will be requested, via the above process, and must be offered to the young person within 72
hours of their return. Any information gained within this must be shared with the home to inform future planning /
support.
The Individual Risk Assessment on LCS should be reviewed and updated to ensure it takes account of all emerging
information about risks associated with going missing episodes and actions staff should take in response.
Monitoring and Escalation
The Registered Manager should review within their monthly monitoring any missing episodes and the response made.
This should identify any deficits, gaps in information or training or updates to action plans required. The Regulation
44 Visitor should regularly analyse practice in respect of young people who go missing and include their findings within
their evaluation of the effectiveness of the home.