mistakes leaders make and how to avoid them
TRANSCRIPT
Leadersmistakes
make and how to avoid them!
1. Not Celebrating People
People Need 20 Positive
communicationsto Offset 1 negative.
• Saying a cheerful hello
• Praising their risk-taking
• Displaying a great sense of humor
Organizations Become Shadows of Their Leaders .
Affirm Your People
• Kudos/encouraging emails
• Personal hand-written notes and positive voice-mails
• Public praise in meetings and in team/org publications.
Affirm Your People
• Letters of commendation
• In performance appraisals
“There are high spots in all of our lives and most of them have come
about through some encouragement from someone else.” –George Adams
“The best way to cheer yourself up is to cheer
somebody else up.”–Mark Twain
Give a Personalized Review
• One-on-one’s at least monthly.
• MBWA
• Gifts/awards customized to the performer
• Simply saying thank-you
Take any chance you get to
Celebrate!
Ask more QUESTIONS
than making statements?
Leadersmistakes
makeand how to avoid them!
“Don’t do leadership to people; do it with them.” –Ken Blanchard
2. Going it alone; Being Disconnected
People are lonely because they
build walls instead of bridges.
Asking a team member what would they do about it, when they pose a problem.
Employee surveys with specific questions
Speaking last in a team meeting
Connecting with the other key players
Coaches
Consultants
Look Back CounselorsLook Ahead
MentorsLook Down
LookInside
“Establish yourself with men of good quality if you esteem
your own reputation.” –George Washington
“Alone we can do so little; together we can do so much.”
–Helen Keller
Delegation
Think through the tasks to be delegated.
Think through who can handle what tasks up front.
Clearly outline your intent and outcomes of the task.
Give responsibility and authority.
Set up a follow-up system.
People get suspicious and distrusting when they don’t
see their leader.
Inspire/cast a shared vision
Connect with your own fire in your belly vision for your organization.
Find out your why your team believes in what they are doing.
Link those two together with a shared vision that they can buy into.
Inspire/cast a shared vision
Cast it with a guiding coalition thencompany-wide.
Resource them to make it happen.
Be open to adjustments and be ready for the nay-sayers. But don’t let them de-rail the vision.
Leadersmistakes
make and how to avoid them!
“Speed of the boss—speed of the team” –Lee Iacocca
3. Not having growth plans
This is a marathon, not a sprint.
Don’t cheat your family.
Take care of yourself; no one else will.
“Every day do something that will inch you closerto a better tomorrow.”
–Doug Firebaugh
Never believe anything you’ve done is successful;
challenge it every second.
Growth Plans for Your Organization
Strategic planning for 1-3 years out SWOT analysis Vision-setting and gap analysis Thematic goals Clear job descriptions with pillar
responsibilities that get the org to its mission Goal-setting in those areas Regular Coaching Appraisal on those goals
Leadersmistakes
make and how to avoid them!
4. Poor Time Management
Put the Big Rocks in First Planning
Relationship-building
Taking Inventory/evaluation against your goals/action plans and of people and their progress
Develop a working personal organization system
TRAF paper: Toss, Refer, Act on, File
Manage email.
Make a task list. Determine your most important priorities overall and then tomorrow’s 3 top priorities before leaving today.
Calendar your tasks/priorities by making appointments with yourself.
Do you need the meeting?
Do they have an agenda?
Do you stay on track?
Do decisions get made and followed-up on?
Time/task analysis to show what you are doing every 15 minutes.
Leadersmistakes
makeand how to avoid them!
5. Going to Extremes in Leadership
Capitulate to people Don’t stick to their guns with what is right/best Don’t make the tough calls
PLEASERS
Cancers spreading Status quo management All-stars getting frustrated Getting everyone spread too thin Shaky organizational footing
Resulting in:
Overcontrol/micromanage Clutch information Display a callous attitude toward
people Are proud know-it-alls who don’t flex. Shun transparency
Dictators:
Productivity suffers in the long run through sabotage
Satisfaction/morale suffers. Creativity suffers.
Frustration/fear at being held hostage.
Resulting in:
Are firm without being harsh Are decisive according to values of
self/org and with good research/data
Take into account others’ feelings Are humble servant-leaders
Just Right Leaders:
“When a man realizes his littleness, his greatness can appear.” H.G. Wells
A reputation of integrity Getting the job done, and done
with better relationships Believability in leadership
Resulting in:
6. Letting Bad Attitudes Prevail
Leadersmistakes
make and how to avoid them!
Dealing with a Bad Attitude
You don’t have the right to bring a bad attitude to work when in leadership.
No action is an action.