mitel powerpoint template - intelesysone.com a leader a leader a leader a visionary a challenger...

©2017 Mitel. Proprietary and Confidential.

Photo here


Mitel & ShoreTel: Stronger Together

• Leading industry consolidation

• Opportunity to bring best in class solutions to our customers

• Leading cloud communications company

• Commitment to support for existing platforms


Mitel Today

3

70+MILLION

END-USER

CUSTOMERS

Operating in

100+COUNTRIES

More than

1,800Patents

3,500ChannelPARTNERS

4,200

EMPLOYEESWorldwide

MARKETS

#1MARKET

SHARE

IN

5CORE

$1.3 BILLIONin REVENUE

BROADESTPORTFOLIO

Industry’s

4 Cloudseats

MILLIONMore than

RECOGNIZED AS A

LEADERBY

4x

ONLY BRAND ACROSS GARTNER MAGIC QUADRANTS5

MARKETSHARE IN

BusinessCloudCOMMUNICATIONS


Only Company in

for Business Communications

Gartner MQs5

Magic Quadrant

for Corporate

Telephony

A Leader A Leader A Leader A Visionary A Challenger

Magic Quadrant

for Unified

Communications

Magic Quadrant for

UC for Midsize

Enterprises

Magic Quadrant for

Unified

Communications

as a Service

Magic Quadrant for

Contact Center

Infrastructure

© 2018 Mitel. Proprietary and Confidential.

Mitel North American Portfolio

Collaboration

Contact

Center

End Points

Flagship Solutions Available Solutions

MiCloud

BusinessClearspan

Toshiba

VIPedge

MiCloud

Flex

MiCloud

Connect

MiVoice

MX-ONE

Cloud On-site Cloud On-site

MiCloud

Connect

CC

MiCloud

Flex CC

MiCloud Engage Contact Center

400

Series

6900

Series

MiCloud

CCIncluded


MiCC

Enterprise

ACD/

Taske

Toshiba

MiVoice 400 Hospitality

MiCC

Business

Toshiba

CIX/ IPedge

ACD/

Taske

Toshiba

Team

work

MiCollab /

MiTeam

MiVoice

Office 250

MiCC

Office

OfficeLink

/ Phone

Manager

MiVoice

Connect

MiVoice

Business

Connect

CC

MiCC

Business

400

Series

MiCollab /

MiTeamMiCollab /

MiTeam

Comm-

unicator

MiCollab /

MiTeam

MiCollab /

MiTeamMeeting/

UCedge

Meeting/

UCedge

6900

Series

6900

Series6900

Series

6900

Series

6900

Series

6900

Series


Mitel North American Portfolio:

Collaboration

Contact

Center

End Points


MiCloud

BusinessClearspan

Toshiba

VIPedge

MiCloud

Flex

MiCloud

Connect

MiVoice

MX-ONE


MiCloud

Connect

CC

MiCloud

Flex CC


400 6900

MiCloud

CCIncluded


MiCC

Enterprise

ACD/

Taske

6900 6800 Toshiba 6900


MiCC

Business

6900

Toshiba

CIX/ IPedge

ACD/

Taske

Toshiba

Team

work

MiCollab /

MiTeam

6900

Series

MiVoice

Office 250

MiCC

Office

OfficeLink

/ Phone

Manager

MiVoice

Connect

MiVoice

Business

Connect

CC

MiCC

Business

400

Series

6900

Series

IncludedMiCollab /

MiTeamMiCollab /

MiTeam

Comm-

unicator

MiCollab /

MiTeam

MiCollab /

MiTeamMeeting/

UCedge

Meeting/

UCedge


MiVoice Connect and MiVoice Business Across Verticals

7

IND

US

TR

Y

Hospitality & Entertainment

Healthcare

Government & Education

Retail

Why do we win?


Photo here

From an On-Site Companywith a cloud business,

to a Cloud Companywith a profitable on-site business.

With core telephony commoditized,

differentiation comes from value-added

applications

8


Path to the Future: Bridging On-site with the Cloud

9

Expand

the

Base

Hosted

AP

IsPrivate

Business

Productivity

Applications

CloudLink

Expand and enable the base Provide a path to the future Enable digital transformation

Mitel is enabling digital transformation by connecting your

communication assets to our cloud-based platform, CloudLink.


Photo here On-site Portfolio

Positioning

10


On-Site Flagship Portfolio:

• Highly cost sensitive

• Traditional digital phones

• Small customers <20

users requiring on-site

solution

Low Cost with

Traditional Phones

• Simplicity

• All-in-one, out-of-the box

unified communications

solution that delivers.

• Customers with highly

distributed (multi-site)

environments

Simplified Partner

Experience

• Comprehensive, global

unified communications

solution

• Advanced contact center

• Hospitality vertical

• International footprint

• Larger customers > 1000

Enriched Customer

Experience

MiVoice Office 250 MiVoice Connect MiVoice Business

11


Photo here On-site Portfolio

Roadmap

12


Unified Communications Architecture Going Forward

13

CloudLink

MiVoice Office 250 MiVoice Business MiVoice Connect

API Architecture Decouples Application from On-site PBX | Affordable to Maintain Multiple Call Control Platforms

Leverage Application Innovation on Legacy Systems | Smooth Customer Migration into the Cloud


Q1 CY18 Q2 CY18 Q3 CY18

SOLUTION

CentOS

Prem to Cloud migration tools

Hyper-V

Mitel Border Gateway (SBC)

Multiple Edge Gateways

Voicemail as a linkEGW single IP address

CloudLink integration

Done Planned DirectionalIn Progress

Mitel 6900 series phones

6, 7 digit extension

Connect client, Mobile client, Chrome plug in on-going enhancements

Mitel Mass Notification

Directional Roadmap Update – MiVoice Connect

14


Photo hereMiCloud

Connect Overview

15


Mitel North American Portfolio: MiCloud Connect Solution

Collaboration

Contact

Center

End Points


MiCloud

BusinessClearspan

Toshiba

VIPedge

MiCloud

Flex

MiCloud

Connect

MiVoice

MX-ONE


MiCloud

Connect

CC

MiCloud

Flex CC


400

sERIES6900

MiCloud

CCIncluded


MiCC

Enterprise

ACD/

Taske

6900 6800 Toshiba 6900


MiCC

Business

6900

Toshiba

CIX/ IPedge

ACD/

Taske

Toshiba

Team

work

MiCollab /

MiTeam

6900

MiVoice

Office 250

MiCC

Office

OfficeLink

/ Phone

Manager

MiVoice

Connect

MiVoice

Business

Connect

CC

MiCC

Business

400 6900

Team

work

MiCollab /

MiTeamMiCollab /

MiTeam

Comm-

unicator

MiCollab /

MiTeam

MiCollab /

MiTeamMeeting/

UCedge

Meeting/

UCedge


Primary UCaaS Solutions

17

MiCloud Connect

All-in-one / out-of-the-box solution, simplicity, native integrations

• Contact Center: MiCloud Connect Contact Center OR MiCloud Contact Center Engage

• Collaboration: Mitel Teamwork, conferencing, screen sharing, video, etc.

MiCloud Flex

Customization, compliance, advanced contact center

• Contact Center: MiCloud Flex Contact Center OR MiCloud Contact Center Engage

• Collaboration: MiCollab and MiTeam, conferencing, screen sharing, video, etc.


Desktop

Seamless and Intuitive User Experience Across All Devices

Collaboration

Mobility

Integrations


Why Connect Wins

19

• Simplicity: Simple to implement, use, manage,

evolve & work with us

• Value: Total solution that delivers an integrated

experience between telephony, contact center,

collaboration and third-party solutions

• Flexibility: Not confined to what you purchase today

• Mobile-First: Ability to work from anywhere, easily

• Recommended: Positive reviews from customers,

partners & analysts

“Mitel’s always

looking for a way to

give its customers

more compared to

many other companies

that just offer a phone

system.”– Kim Warrick,

Director of Client Services, NJ

Shares


Robust Features + Customization

20

Full-featured UCaaS solution that can

be tailored to meet unique demands

APIs

Software-based / open media

Native integrations

Custom third-party integrations

Site survivability

Telephony Screen Sharing Conferencing

Messaging Contact Center Team Collab


Thank You

mitel powerpoint template - intelesysone.com a leader a leader a leader a visionary a challenger...

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