mitigating risk knowledge management initiatives
TRANSCRIPT
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MITIGATING RISK
Knowledge Management Initiatives
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RISK MANAGEMENT
Three Key Strategies:
1. Assess current systems knowledge
2. Use a planned approach to diversifying knowledge and skills
3. Create the right culture
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STRATEGY 1: SYSTEMS KNOWLEDGE
Project team established FILMS – Future Integrated Library Management System
• Information about current systems in use• Created a schematic of current systems• Requirements for future systems• Created checklist with weightings to assess any
Future Integrated Library Management Systems
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SCHEMATIC OF CURRENT SYSTEMS IN USE
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STRATEGY 2: DIVERSIFYING KNOWLEDGE
Targeted Knowledge and Skill Development
• Regular knowledge transfer meetings• Conducted a knowledge assessment• Identified system functions for training• Identified appropriate staff• Identified training method (in-house/external)
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STRATEGY 3: CREATE THE RIGHT CULTURE
• Support and encourage collaboration• Build trust• Committed to Quality • Be proactive • Adaptable to change
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OUTCOMES
• Big picture view of our systems interoperability• Increased understanding of future systems needs• Improved ability and capacity to trouble - shoot problems• Increased ability to respond to Client needs• Increased collaboration between systems management ,
operations and delivery
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Karen LuntUOW Systems Librarian