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Science. People. Results. THE MITRE CORPORATION ANNUAL REPORT 2010 MITRE

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Page 1: MITRE 2010 Annual Report · 2010 ANNUAL REPORT 1 The MITRE Corporation is a not-for-profi t organization chartered to work in the public interest. MITRE manages federally funded

Science. People. Results.

THE MITRE CORPORATION ANNUAL REPORT 2010

MITRE

Page 2: MITRE 2010 Annual Report · 2010 ANNUAL REPORT 1 The MITRE Corporation is a not-for-profi t organization chartered to work in the public interest. MITRE manages federally funded

MITRE

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12 0 1 0 A N N U A L R E P O R T

The MITRE Corporation is a not-for-profi t organization chartered to work in the public interest.

MITRE manages federally funded research and development centers (FFRDCs). An FFRDC is a

unique organization that assists the United States government with scientifi c research and

analysis, development and acquisition, and systems engineering and integration. We also have an

independent research and development program that explores new technologies and new uses of

technologies to solve our sponsors’ problems in the near term and in the future.

Science. People. Results.

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2 T H E M I T R E C O R P O R A T I O N

THE MITRE CORPORATION FFRDCs

Department of Defense Command, Control, Communications, and Intelligence FFRDCSponsored by the Department of Defense

Center for Advanced Aviation System Development FFRDCSponsored by the Federal Aviation Administration

Center for Enterprise Modernization FFRDCSponsored by the Internal Revenue Service and co-sponsored by the Department of Veterans Aff airs

Homeland Security Systems Engineering and Development Institute FFRDCSponsored by the Department of Homeland Security

Judiciary Engineering and Modernization Center FFRDCSponsored by the Administrative Offi ce of the U.S. Courts on behalf of the Federal Judiciary

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32 0 1 0 A N N U A L R E P O R T

4 Letter from the President and the Chairman of the Board

6 Defense and Intelligence

12 Homeland Security

16 Federal Sector Transformation

20 Aviation System Development

24 Research and Exploration

28 Inside MITRE

30 News & Recognition

31 Locations & Financial Data

32 Leadership

34 Board of Trustees

THE MITRE CORPORATION ANNUAL REPORT 2010

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4 T H E M I T R E C O R P O R A T I O N

LETTER FROM THE PRESIDENTAND THE CHAIRMAN OF THE BOARD

In 1958, when MITRE was formed, the articles of incorporation described the company’s business in terms that

emphasized the application of scientifi c disciplines to advance research, development, and engineering with the

explicit purpose of enhancing national security and furthering the public interest. These principles have served as

our foundation for more than 50 years and remain at the heart of all our pursuits.

Today, we manage a company focused on the operation of federally funded research and development centers

(FFRDCs). We do this because we believe the FFRDC model off ers us the greatest opportunity to achieve the promise

we made to the nation in that original charter.

FFRDCs are formed to address critical national problems of considerable complexity. To ensure the highest

levels of objectivity, they are organized as independent entities with limitations and restrictions that prohibit them

from manufacturing products, competing with industry, or working for commercial companies. These limitations

eliminate traditional confl ict-of-interest challenges, allowing industry and government to confi dently entrust them

with sensitive information. Working in this environment, FFRDCs support their sponsors across a full spectrum of

planning and concept development, research and development, and systems acquisition.

As the federal government continues to wrestle with a number of diffi cult challenges—including terrorism,

an ongoing presence in Iraq and Afghanistan, a slowly recovering economy, shrinking budgets, and an evolving

healthcare system—we believe the role of the FFRDC has never been more important. At MITRE, we are helping to

make substantive progress toward addressing these challenges.

We work closely with the Department of Defense and the Intelligence Community to improve the ability to detect,

analyze, and respond to a variety of threats. Serving as lead systems engineer, we developed concepts for an airborne

communications gateway for the Air Force that provides connectivity and situational awareness to air and ground forces.

We architected the Army’s network infrastructure to transform the way information is collected and distributed. Working

with the Navy and Marine Corps, we prototyped composable command and control solutions to improve expedition-

ary operations. On the domestic security front, we helped the Department of Homeland Security launch a secret-level

communication-sharing network for state and regional intelligence Fusion Centers.

We continue to support the Federal Aviation Administration’s NextGen project to plan and implement the

future National Airspace System. In 2010, we helped defi ne the project’s critical path for the coming decade and prototyped

key supporting technologies, including a tool that enables more fl exible departure and landing routes. Working with the

Internal Revenue Service on tax system transformation, we helped improve customer service and clamp down on fraud.

We also worked with industry and government to expand the use of electronic health records, with the ultimate goal of

lowering costs and improving patient care.

Because MITRE only manages FFRDCs, we are able to leverage the collective knowledge of the entire company

and work across agencies on government-wide problems. One of these is the Advanced Persistent Threat—ongoing,

malicious attacks on our nation’s computer infrastructures. In 2010, we collaborated with DHS and other organizations

to release a crucial list of the main software programming errors that can introduce cybersecurity threats into computer

networks. We are also working with partners in the DoD, DHS, and FAA to explore innovative ways to operate unmanned

aviation systems for uses such as national emergencies and border patrol.

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52 0 1 0 A N N U A L R E P O R T

This year we were proud to be selected by the federal judiciary to operate its systems engineering and integration

FFRDC—the Judiciary Engineering and Modernization Center. We will continue to leverage our experience in advanced

technologies to help the Courts update their information systems.

We take great pride in our work and are gratifi ed by recognition of our accomplishments. For the tenth consecutive

year, we were selected for FORTUNE magazine’s 100 Best Companies to Work For list. We received similar recognition from

the Boston Globe and Computerworld. R&D Magazine featured the MITRE-developed Universal Access Transceiver Beacon

Radio on its list of the 100 most technologically signifi cant products introduced into the marketplace over the past year,

and our social network application was named a Gold winner of the international Intranet Innovation Awards.

Our Board of Trustees continues to provide strategic guidance and oversight to help navigate the complex

challenges we face. This year we welcomed Nicholas Donofrio, a 44-year IBM veteran who led that company’s technology

and innovation strategies for many years. We also want to acknowledge the retirement of Vic DeMarines, a board member

since 1995. A 47-year company veteran and former president and chief executive offi cer, Vic contributed in many ways

to MITRE`’s vitality. We have been fortunate to benefi t from both his leadership and friendship.

Looking to the future, we continue to place great emphasis on both the value and cost-eff ectiveness of our contributions.

We are instituting processes to measure and manage product quality to the highest standards and will press forward with cost

management activities to ensure the government’s investment is wisely managed. Our research program is addressing cyber-

security and privacy challenges, government acquisition process improvements, and large-scale data store management—

problems all our sponsors face and areas where our systems engineering and advanced technology expertise can make a

diff erence. We are also exploring emerging technologies that have the potential to dramatically improve mission performance.

Our research investments combined with the collective knowledge of the fi ve FFRDCs that we operate and the extensive

collaboration with industry and academia position MITRE to continue to deliver solutions that make a diff erence.

James SchlesingerChairman of the Board of Trustees

Alfred GrassoPresident and Chief Executive Offi cer

Dr. James Schlesinger, Chairman of the Board of Trustees

Mr. Alfred Grasso, President and Chief Executive Offi cer

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6 T H E M I T R E C O R P O R A T I O N

A Partner in Mission Assurance

Making Mission Systems Resilient in the Face of Cyber Attacks

DEFENSEANDINTELLIGENCEInformation—its acquisition, dissemination, and strategic use—has never been more important for

the protection of our nation. Getting better information into the hands of the men and women who serve

our country in the military and in other capacities is not easy, however. At MITRE, the best solutions in

some cases draw upon our traditional capabilities, like systems engineering, information assurance, and

acquisition guidance. Other instances require new ways of thinking about a problem, such as incorporating

mobile applications into the warfi ghters’ toolkit or analyzing the opinions of foreign nationals. During 2010,

MITRE partnered with the defense and intelligence communities to achieve results in a range of programs,

from improving cybersecurity and communications networks to developing an innovative approach to

acquiring much-needed systems faster.

In 2010, network infi ltrations such as the STUXNET worm demonstrated that targeted

and sophisticated cyber attacks abound. The worst attacks spring from what’s known

as the “advanced persistent threat,” or APT. Though APT attacks cannot be prevented

outright, organizations can reduce their risk and mitigate damage. To combat the APT,

MITRE helps our government sponsors incorporate agile cyber-defense strategies

into their systems. One of the most promising is an evolving concept called resilient

cyber architecture.

Resilient architectures can take severe blows to their systems, yet still carry out their

critical missions. We work with agencies across the national security spectrum to identify

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72 0 1 0 A N N U A L R E P O R T

critical functions and assets—their vulnerabilities, inter-dependencies, and alternative capabilities—and to integrate creative

resiliency techniques. MITRE also promotes community building to advance innovative ideas and identify networks and

systems that would benefi t most from resiliency measures.

For example, we hosted the fi rst Secure and Resilient Cyber Architectures Conference in October 2010. In his keynote

address, Robert Butler—the Deputy Assistant Secretary of Defense for Cyber Policy—emphasized cybersecurity’s integral

role in national defense and called on the participants to continue their work against APT and cyber threats of all kinds.

.

Dismounted soldiers, like this U.S. Marine in Afghanistan, rely on advanced situational awareness technology.

Science. People. Results.

“I am writing this note as an expression of my complete satisfaction with the work provided by the MITRE employees supporting my initiatives. Their thought leadership, dedication to delivery and mission, and overall professionalism in supporting Intelligence Community, Department of Defense, and National Institute of Standards and Technology outreach and deliverables have been core to our teams’ organizational success.”

What OurSponsors

Say

Roger L. Caslow, Chief, Risk Management/Information Security Programs Division,

IC CIO/Intelligence Community Information Assurance, commending MITRE’s support to the program

on Information Technology Systems Security Risk Management, Certifi cation and Accreditation.

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8 T H E M I T R E C O R P O R A T I O N

Bringing Technical Knowledge to the End Users

Working Up Close with Military Personnel to Find Solutions

Whenever possible, MITRE deploys staff to the fi eld to study fi rsthand the special challenges warfi ghters face. For the Navy,

for example, a group of MITRE “ship riders” lived aboard the USS PELELIU in mid-2010 to learn about the service’s unique

command-and-control (C2) and communications issues. The team became immersed

in the workfl ow and systems of entities such as Landing Force Operations Centers,

gaining knowledge for future research and design eff orts. For the Army, MITRE engi-

neers frequently visit Afghanistan to contribute their technical expertise to intelligence,

surveillance, and reconnaissance system challenges faced by U.S. and coalition troops.

And for the Air Force, a group of MITRE engineers developed a Mission Planning

Warehouse (MPW) data management prototype to provide warfi ghters with greater

situational awareness. The team traveled with personnel from the Air Force’s Electronic

Systems Center (ESC) to a Combined Air and Space Operations Center that supports personnel in Iraq and Afghanistan. While

there, they worked side by side with in-theater “combat coders” to install, test, and improve the MPW under battlefi eld condi-

tions at a front-line command center. The fi rst full release of the system, including the improved features, was delivered in early

2010. It has been called “a great example of quick-turn support to the warfi ghter,” by ESC Commander Lt Gen Ted Bowlds.

Addressing a Complex Challenge

A Plan to Unify the Army’s LandWarNet System

The Army is currently transitioning its LandWarNet from a loose array of networks and IT systems into a cohesive and integrated

enterprise-wide system. The strategy governing the transition—the Global Network Enterprise Construct (GNEC)—is being

phased in to accommodate priorities and resource constraints. MITRE, which has an

in-depth understanding of the Army’s complex systems challenges, assists the eff ort in

several key areas.

For example, we developed the concept of operations, functional requirements, and

architecture for the Army’s Enterprise Service Desk. The service desk provides the single

point of contact for technical and operational support throughout the Army. In 2010,

the Army extended the service desk to nine locations and has begun the rollout to 70

more locations in 2011. For the Army’s Operating and Generating Forces, our GNEC

team guided the Network Service Center Operational Validation. We developed the communications architecture, implement-

ed the data replication, and led the data analysis and high-level evaluation for senior Army leaders. Building on this experience,

MITRE is helping the Army prepare for Operation Guardian Enable, during which a Brigade Combat Team will use the evolving

GNEC elements as part of its deployment in Afghanistan.

Aligning Technology with Social Science

A Diff erent Kind of “Radar” to Support International Relations

Radar and other sensor technologies are key tools in support of U.S. missions around the globe. But in the 21st century, a new

“radar” capability is equally important—detecting and understanding perceptions, attitudes, beliefs, and behaviors of foreign

populations. Polls and surveys are expensive and time-consuming, while manually harvesting information from sources such

as blogs, Twitter feeds, and social media is labor-intensive and unreliable. To meet this challenge, MITRE has developed the

concept of “social radar” to communicate and guide technology development and implementation.

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92 0 1 0 A N N U A L R E P O R T

“Here in Colorado Springs we’ve been relying on you to keep us in the fi ght–fi rst it was all about maintaining our air superiority, then it was about maintain-ing our space superiority, and now I would argue you are by our side as we try to fi gure out how to maintain cyber superiority. So this is an important relationship, and that’s why I am here today.”

What OurSponsors

SayGeneral Robert Kehler, Commander, Air Force Space Command,

at the 50th anniversary of MITRE’s Colorado Springs site. In early 2011,

he became Commander, U.S. Strategic Command.

Social radar technologies have the potential to provide government teams with rapid situational awareness and decision-

support tools. These, in turn, can augment human understanding and engagement techniques for enabling strategic

communication, countering violent extremism, and building global partnerships. MITRE’s Smart Power initiative focuses

on the research and implementation of tools and methods to enhance the ability of government agencies to achieve their

missions. Through our work for the Offi ce of the Secretary of Defense, Department of State, and Combatant Commander

human-terrain analytic cells, we have seen support grow steadily for the use of social radar technologies to more

eff ectively understand and engage foreign populations.

A drawback of traditional radar is the need for large-scale platforms (such as ground-based dishes or large surveillance aircraft). Using a bistatic radar approach, coupled with novel signal processing to eliminate “ghosting,” MITRE researchers found a practical alternative. A bistatic system can use diff erent transmitters

and receivers, so they can be placed on separate unmanned aircraft, saving weight and cost. The team’s prototype is being transitioned into operational use and promises to provide crucial reconnaissance information in a variety of challeng-ing environments.

Bistatic Radar: A Maturing Concept

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10 T H E M I T R E C O R P O R A T I O N

Innovation in the Public Interest

Using Smart Applications in Tough Situations

In the not-too-distant future, soldiers will routinely use smart phones with situation-specifi c mobile applications—ones that may

save their lives. To bring that moment closer, MITRE has demonstrated how iPhones and similar cellular devices can be part of

the warfi ghters’ standard gear.

Over the last year, a team of MITRE engineers developed a prototype app called “COIN Collector.” It

helps soldiers access the unique data needed in a counterinsurgency (COIN) environment. Following

rapid prototyping, MITRE off ered COIN Collector to the U.S. State Department and leaders from sev-

eral Provincial Reconstruction Teams (PRTs) for evaluation in Afghanistan. The PRTs quickly benefi ted

from incorporating the app into their mission. In an unexpected enemy engagement, COIN Collector

provided situational awareness to a team under fi re, preventing loss of life. In addition, the Army used

more than 200 COIN Collector-enabled phones for a large-scale fi eld exercise in mid-2010, and

the Marines have taken iPhones with the app on recent overseas deployments.

COIN Collector is only one example of the power of apps. We also created the Government Mobile

Application Group to bring together commercial companies (including Apple, Google, and others)

to discuss how industry can help the government. Dozens of representatives from government and

industry meet quarterly to discuss user needs and how to lower barriers to fi elding products quickly.

Systems Engineering Expertise for an Urgent Need

A High-Flying Gateway for Communications Signals

The ability to relay communications signals among aircraft and ground personnel in geographic- and bandwidth-constrained

locations stands as one of the military’s most urgent concerns of the last few years. An innovative solution that uses commercially

available components—the Battlefi eld Airborne Communications Node (BACN)—now

puts communications gateways in the air where warfi ghters need them. MITRE serves

as the lead systems engineer on BACN for the Airborne Networking Division at the Air

Force’s Electronic Systems Center.

These airborne gateways signifi cantly shorten C2 response times by enabling machine-

to-machine transactions, data-link translation, and voice bridging. By the end of 2010,

the BACN team deployed fi ve aircraft carrying the new node to the operations theater.

The aircraft provide continuous, uninterrupted coverage over a wide area. For its

achievements, the BACN team received three major awards: the DoD Top 5 Systems

Engineering Program Award from the Offi ce of the Secretary of Defense; the Weapons System Award and Col Franklin C. Wolfe

Memorial Trophy from the Order of Daedalians, the national fraternity of military pilots; and the John J. Welch, Jr., Excellence in

Acquisition Leadership award, the Air Force’s most prestigious acquisition award.

An Outcomes-based Approach

Changing C2 Acquisition Practices, One Capability at a Time

As technology races ahead, the rigid acquisition processes for new defense systems cannot keep up with the evolving

operational needs of today’s warfi ghters. This is particularly true for C2 systems, which often take years to design, build,

and deploy. MITRE has set out to fi nd ways to bring adaptive, responsive C2 systems to the fi eld much faster and more cost-

eff ectively through a wide-ranging research program called Composable Capability on Demand, or CCOD.™

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2 0 1 0 A N N U A L R E P O R T

CCOD follows principles similar to those in commercial information technology development. This means combining

data and services to create “new” C2 capabilities, often in the form of Web or mobile applications. In 2010, the CCOD group

created a technical platform that allows users to rapidly confi gure and adapt command center capabilities in response to

mission needs. When we introduced the CCOD concept at a national conference, industry and government leaders

welcomed it as a signifi cant step forward in C2 systems acquisition.

For 2011, plans to bring CCOD to the fi eld include showing staff at U.S. Africa Command headquarters in Vicenza, Italy,

how CCOD methods can be used to help confi gure a contingency command post. (For more on CCOD, see page 27.)

2 0 1 0 A N N U A L R E P O R T

Throughout 2010, MITRE ran

several Composable Capability

on Demand demonstrations to

show how this concept can help

the military become more agile in

its acquisition of command and

control systems.

11

Incorporating Unmanned Systems into Civil Airspace

Unmanned aircraft systems (UAS) have proven invaluable overseas. Now, the

DoD—along with the Federal Aviation Administration and Department of Homeland

Security—seeks to integrate these aircraft into domestic airspace for uses such as

national emergencies and border patrol. The plan is part of an aviation community

need to integrate these new technologies into the National Airspace System.

One mutual concern revolves around UAS pilots’ current inability to “see and avoid”

other traffi c in shared airspace. A promising option is the Ground-based Sense and

Avoid (GBSAA) concept. With GBSAA, a radar system provides the pilot with traffi c

information for the operating airspace, enabling the UAS to maintain safe separation from other aircraft.

In 2010, we outlined the GBSAA technical architecture for Cannon Air Force Base (AFB) and worked with Air

Force Special Operations Command to help plan training missions. We also developed a proof of concept for

Palmdale AFB that will serve as the foundation for the offi cial program of record. MITRE’s support has been cred-

ited as a crucial factor in the establishment of the Air Force’s NextGen Joint Program Offi ce, which will facilitate

the UAS-civil airspace integration eff ort. (For more on this research, see page 27.)

Collaboration for National Security

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12 T H E M I T R E C O R P O R A T I O N

Assuring Mission Success

Enabling a Stronger Homeland Security Enterprise

HOMELANDSECURITY

The words have become commonplace: “homeland security.” But few of the things the U.S. Department

of Homeland Security oversees are ordinary or simple. DHS secures our borders and coastlines, guards

our transportation infrastructure, and restores order following man-made and natural emergencies. MITRE

provides enterprise-wide systems engineering expertise and impartial acquisition guidance to strengthen

DHS’s ability to carry out its crucial missions. In 2010, MITRE supported the department in myriad ways—

from demonstrating how to detect underground tunnels along the border to developing a secret-level

network for sharing information about criminals and terrorists.

How do you unify processes, purchases, technology, and training across a matrix of

agency infrastructures? For the Department of Homeland Security, this question lies

at the center of some of its biggest challenges. As a trusted adviser to the DHS Offi ce

of the Chief Information Offi cer, we emphasize an enterprise portfolio approach. This

is particularly true for the acquisition and deployment of new information technology

systems—both “everyday” IT and classifi ed networks.

Even before DHS selected MITRE to operate the department’s systems engineering

FFRDC, we worked with leaders to strategize on the department’s ability to align DHS’s

capabilities with its mission needs. This point of view extends to everything from the IT

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132 0 1 0 A N N U A L R E P O R T

budgeting process to the practicalities of system lifecycle planning. Because of our history of supporting other

complex organizations, such as the DoD, MITRE provides innovative approaches based on real-world experience.

We focus on workable solutions and avoid pitfalls that can accompany large-scale acquisitions. Using an enhanced

acquisition process, DHS is positioned to more quickly and holistically review and approve the acquisitions of several

billion dollars of IT systems yearly.

DHS Secretary Janet Napolitano at the National Operations Center, which collaborates with state and regional Fusion Centers.

Science. People. Results.

“I’d say MITRE is solving the problem of allowing UAS [unmanned aircraft systems] to effectively and safely operate in the United States. …We’ll be able to see them ahead of time and keep everyone in the air safely, not just the unmanned vehicles.”

What OurSponsors

Say Captain Joshua Finch, 3rd Special Operations Squadron, Predator Pilot,

Air Force Special Operations Command, speaking about MITRE’s Ground-based

Sense and Avoid research program, featured on pages 11 and 27. GBSAA facilitates

collaboration among DHS, FAA, and the military.

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14 T H E M I T R E C O R P O R A T I O N

Applying Technology for Public Safety

Underground Radar System Helps Fight Tunnels with Tunnels

The Border Patrol relies on ground-penetrating radar sensors placed on the surface along the border to detect smugglers’

underground tunnels. But smugglers have taken advantage of the limited ability of radar to peer through the surface clay and

sand composition of terrain along the border. To provide the government with a reliable

tool, MITRE researchers designed a prototype system to boost the ability of ground-

penetrating radar to spot tunnels.

By running radar sensors through horizontal underground boreholes, border agents

could get a much clearer view of clandestine activity. And thanks to the miles of fi ber-optic

cables telecommunication companies have placed underground, the technology for boring

out horizontal, directionally drilled holes has become eff ective, aff ordable, and environ-

mentally friendly. Inside the borehole, a robot crawler would carry a radar antenna that

peers 360 degrees through the soil, searching for signals that might indicate a smuggler’s tunnel. Once proven and expanded,

the system holds great promise for providing an eff ective, low-cost, and reliable solution to long-term border surveillance.

Besides working along the U.S. border, the system could provide perimeter protection for military bases and assist in monitor-

ing underground nuclear facilities and missile-testing sites. MITRE’s next step is to begin testing the system in the fi eld.

Taking a Systems View

A Customized Data Network Enhances Public Safety

Following September 11, 2001, states and major urban centers designated 72 Fusion Centers to fi ght terrorism. Due to their

success, the role of some Fusion Centers quickly expanded to include crime fi ghting. The mission of these centers focuses on

the rapid exchange of information among state, local, and tribal partners. To support

this mission, MITRE assisted DHS in deploying a secret-level network, the Homeland

Secure Data Network (HSDN) to the Fusion Centers. MITRE used an end-to-end systems

engineering process to assist in deploying the network to the Fusion Centers, and

extending the “informational” reach of the centers. MITRE’s guidance ranged from

requirements analysis, technical architecture, and technical deployment management

to oversight of HSDN technology fi nances, acquisitions, delivery, and installation.

Since the work began, it has been transitioned to the Homeland Security Systems

Engineering and Development Institute (HS SEDI™), operated by MITRE for DHS. Now, 52 Fusion Centers have operational

HSDN connectivity—up from only 10 in 2007. Besides using the HSDN capabilities to connect the Fusion Centers with their

law-enforcement and counter-terrorism partners, the network has also been used to support major national events such as

the Republican and Democratic National Conventions, the Presidential Inauguration, and the Olympics.

Experimentation to Enhance Cross-Agency Cooperation

Using Simulations to Improve Recovery and Restoration Actions

DHS periodically examines emergency management tactics, plans, and procedures to improve its readiness strategies with ex-

isting, new, or emerging technologies. One useful approach for conducting this type of assessment is a simulation experiment,

or SIMEX. Each SIMEX places participants in a realistic operating environment where they carry out scenarios that maximize

data collection without disrupting daily operations. MITRE has extensive experience conducting such experiments with repre-

sentatives from government, industry, and academia. In July 2010, the HS SEDI hosted a four-day SIMEX at MITRE’s Net-Centric

Experimentation Laboratory for the Interagency Biological Restoration Demonstration (IBRD) program. IBRD—a collaborative

Sensor Coupling Investigation (Site 1)

Flooded

Drainage Pipe(target)

HDD Well

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2 0 1 0 A N N U A L R E P O R T

Global public-private partnerships that strengthen our ability to thwart the cyber

threat are integral to a healthy cyber ecosystem. In early 2010, MITRE cyber special-

ists from across the corporation collaborated with the SANS Institute and other top

security experts throughout the United States and Europe to release the second list of

the 25 most signifi cant programming errors that can create serious software vulner-

abilities. These errors, which can lead to security holes and enable online espionage

and cyber crime, are common mistakes made in the process of developing software.

The main goal for the Top 25 list is to stop vulnerabilities at the source by educating

programmers on how to eliminate all-too-common mistakes before software is

shipped. Consumers can use the list to seek out more secure software. Software managers and CIOs can also use

the list to measure progress in their eff orts to secure their software. In the two years since the fi rst list was released,

it has infl uenced how commercial companies code software, how government agencies write contracts with secu-

rity vendors, and how colleges develop courses for computer science students. The list leverages experiences from

the SANS Top 20 attack vectors and MITRE’s Common Weakness Enumeration (CWE). MITRE maintains the CWE

website with the support of the DHS’s National Cyber Security Division. The site includes descriptions of the critical

programming errors along with guidance for mitigating and avoiding them.

Collaboration for National SecurityStrengthening Cybersecurity by Identifying Dangerous Programming Errors

eff ort between the DHS Science and Technology Directorate and DoD’s Defense Threat Readiness Agency—focuses on

wide-area recovery and restoration following a biological attack. The key objective is to develop the policies, methods, plans,

and technologies to help restore large urban areas, critical infrastructures, and DoD installations as quickly as possible.

The IBRD SIMEX enabled emergency managers from the Seattle Urban Area Security Initiative and the National Capital

Region to conduct a recovery and restoration exercise following a simulated anthrax attack. The event generated valuable

feedback for improving and transitioning IBRD technology solutions to local and regional agencies. It also provided local

emergency responders with a broader understanding of recovery planning demands after a major incident.

In the event of a widespread biologi-

cal attack, the Interagency Biological

Restoration Demonstration program

is responsible for recovery plans. In

2010, MITRE helped IBRD members

collaborate and test their plans

during a simulation experiment in

a specialized MITRE lab.

2 0 1 0 A N N U A L R E P O R T 15

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16 T H E M I T R E C O R P O R A T I O N

A Partner in Mission Success

Transforming Tax Administration

FEDERAL SECTOR TRANSFORMATIONOur nation’s civil agencies must continually increase operational effi ciency while enhancing mission

eff ectiveness and meeting high public expectations for service and results. Many agencies have therefore

undertaken large-scale transformation of their information technology and essential functions. Transfor-

mation means looking for fundamentally diff erent ways of performing the mission and serving the public—

to reduce risk, increase predictability, and ensure integrity in agency operations throughout the entire process.

This is a long-term eff ort for civilian agencies, but in 2010, MITRE achieved results for our government

partners in areas as diverse as fi nancial oversight and healthcare information technology. We also marked

a milestone in our collaboration with the federal judiciary with the award of its new FFRDC.

The Internal Revenue Service is in the midst of a long-standing evolution of systems

and methods. Because the IRS collects most of the money that keeps government in

business, this transformation must occur without disrupting operations. New responsibil-

ities—including managing the tax consequences of the Patient Protection and Aff ordable

Care Act—compound the challenge. MITRE focuses on several areas where we can have

the most impact for the agency, from improving customer service and taxpayer compli-

ance to identifying and combating tax avoidance schemes.

For example, we play a pivotal role in the Taxpayer Communications Task Group

project, which has enhanced the clarity and eff ectiveness of IRS communications with

taxpayers. In 2010, we worked with the IRS research community to deliver a prototype

Correspondence Management Information System. The system will measure taxpayer

response to the IRS’s changes in taxpayer communications and give staff the data to

inform course corrections.

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172 0 1 0 A N N U A L R E P O R T

As part of an eff ort to strategically address factors that contribute to the national tax gap, the MITRE-designed Joint

Operations Center for National Fuel Tax Compliance has enabled the IRS to make progress reducing multi-billion dollar

defi cits in the Federal Highway Trust Fund and its state counterparts. We also provide guidance on an even trickier chal-

lenge: international tax compliance. Multi-national companies and high-wealth individuals avoid, evade, or underpay an

estimated $100 billion in taxes each year. With MITRE’s support, the IRS conceived of an International Data Lab (IDL), in

which analysts capture, integrate, and standardize information about tax-avoidance methods and craft countermeasures.

Following a successful test run, the IRS began to develop the IDL in a MITRE laboratory in 2010.

“I have said before, and will say again, VA would not have been successful in meeting this major challenge without MITRE. The MITRE/VA team has faced every challenge with poise, determination, and a can-do attitude. I will always be indebted to everyone involved. The team’s efforts have had a direct, tangible, and positive impact on the lives of hundreds of thousands of people.”

What OurSponsors

SayKeith Wilson, Director of VA’s Education Service, speaking about the

successful launch of the Post-9/11 GI Bill, which received key systems

engineering support from MITRE.

Science. People. Results.

MITRE staff demonstrate advanced analytics concepts for the Joint Operations Center for National Fuel Tax Compliance.

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18 T H E M I T R E C O R P O R A T I O N

An Independent Stance

Supporting Government Eff orts to Stabilize the Economy

The fi nancial crisis of 2008 resulted in unprecedented challenges for the government. To stabilize the economy, Congress cre-

ated new programs driven by urgent statutory deadlines. The government has called on MITRE to assess crucial technological,

organizational, or cost aspects for several of these new programs. In 2010, for example, we helped the Recovery Accountability

and Transparency Board evaluate the integrity of the data presented on its website Recovery.gov, which reports the use of

stimulus funds.

We also examined the Troubled Asset Relief Program (better known as TARP) to

develop the methodology to analyze whether contractors acting as federal fi nancial

agents charged reasonable and appropriate costs for their work. Following our work

on a TARP foreclosure rescue program, a Treasury offi cial stated, “What particularly

impresses me is not only MITRE’s extraordinary eff ort, but more so the technical

soundness (and creativity) of your approach.”

Innovation in the Public Interest

Accelerating Electronic Health Data Exchange

Health information technology makes it possible for healthcare providers to better manage patient care through secure

use and sharing of information. A hallmark of health IT is the use of electronic health records (EHRs). With EHRs, providers

can improve quality of care, empower patients through improved access to information, and deliver safer care with the

expectation of lower costs. The Department of Health and Human Services created

the Offi ce of the National Coordinator for Health Information Technology (ONC)

to advance the use of IT, including EHRs, across our nation’s healthcare system.

As a leader in developing health IT standards, MITRE has worked closely with ONC

for the past fi ve years. In 2010, ONC asked MITRE to support eff orts to promote the

“meaningful use” of health IT. One element of this eff ort is popHealth, a clinical quality-

reporting system that uses data from EHRs to help providers identify opportunities to

improve patient care.

An open-source tool, the MITRE-created popHealth is available to the entire healthcare community, including clinicians, EHR

developers, and quality-monitoring organizations. We debuted the prototype at HIMSS10, the world’s largest health IT confer-

ence. The demonstration gave the healthcare community a hands-on opportunity to see how popHealth can enhance their

eff orts to lower costs and improve care by integrating the tool into EHRs.

Applying a Systems View

A New FFRDC for the Government’s Third Branch

On September 2, 2010, MITRE and the Administrative Offi ce of the U.S. Courts fi nalized an agreement to create the Judiciary

Engineering and Modernization Center, or JEMC. The new organization is the fi fth FFRDC to be managed by MITRE, and the

only one that exists on behalf of the federal judiciary.

61,768Contracts

4,400Loans

609,673Grants

District of Columbia

Reported Cases 113Percent immunized 39%

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2 0 1 0 A N N U A L R E P O R T2 0 1 0 A N N U A L R E P O R T

The military’s challenge: Combine fi ve medical training facilities into one as part

of the 2005 Base Realignment and Closure process. When complete, the Medical

Education and Training Campus (METC) at Fort Sam Houston, Texas, will rival the

size of a large state university—with all the complexity that entails.

The military engaged MITRE as chief architect and systems engineer. Staff from

our VA and DoD FFRDCs provided technical, analytical, program management, and

enterprise systems engineering support for administrative and IT systems to serve

more than 25,000 students yearly. Working with METC’s chief information offi cer,

we co-developed a blueprint for the necessary technology infrastructure. Now

we’re working to enhance training for the next generation of military medical personnel through advanced

knowledge capture and management systems.

On June 30, 2010, offi cers from across the services cut the ribbon to open METC’s fi rst phase. The ceremony

marked what offi cials called the “birthplace for joint interoperability for corpsmen, medics, and technicians”

and “a signifi cant milestone in the ongoing story of military medicine.”

Collaboration for Integrated Medical TrainingA “Signifi cant Milestone in Military Medicine” Becomes Reality

JEMC’s founding marks the latest step in the partnership between MITRE and the federal judiciary. Since May 2006,

we have worked with judiciary stakeholders to develop enterprise-wide solutions for upgrading their wide-area network,

voice, video, and Internet services. With the creation of JEMC, our staff continues to provide objective assessments of

the technical challenges the judiciary faces while analyzing the impact and risks of both available and emerging systems.

Currently, the judiciary and MITRE are defi ning architecture and design recommendations for a new case management

system and researching advanced uses of technology for the federal courts. For example, one of our research highlights

for the judiciary has been an extensive exploration of IPv6, the next-generation Internet Protocol.

Technology Enhances IRS Systems and ServicesThe IRS continues to transform the

nation’s tax system by success-

fully applying new technology. In

partnership with MITRE, the IRS has

expanded electronic fi ling for tax

returns to the majority of taxpayers

through new capabilities and infor-

mation technology; provided more

Internet-based services for taxpayers

and practitioners; and increased the

integrity of the system through major

investments in cybersecurity and

data protection. These eff orts have

enhanced service to the public and

the effi ciency of tax administration.

2 0 1 0 A N N U A L R E P O R T 19

Phot

o: R

ay T

sang

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20 T H E M I T R E C O R P O R A T I O N

A Trusted Partner

Designing a Blueprint for NextGen Airspace

AVIATIONSYSTEMDEVELOPMENT

Call it “the plan within the plan.” Delivering NextGen’s safety, effi ciency, and capacity

goals in the near-, mid-, and far-term timeframes requires a system-level strategy.

To help meet this need, MITRE developed and delivered the FAA’s National Airspace

and Procedures Plan, or NAPP, in 2010. The NAPP compiles current and future airspace

and procedures activities that support NextGen and outlines the plans and expected

impact of each. It addresses recommendations from the RTCA NextGen Mid-Term

Implementation Task Force 5, which reached community-wide consensus on

improvements over the next eight years.

The U.S. National Airspace System (NAS) is recognized globally as one of the safest and most techno-

logically advanced aviation systems in the world. To maintain this record as passenger and cargo demand

grows, the Federal Aviation Administration is developing and implementing the Next Generation Air Trans-

portation System, or NextGen. NextGen will deliver continuous improvements to the NAS across all phases

of fl ight to ultimately transform the aviation system. As operator of the FAA’s FFRDC, MITRE is a strategic

partner with the agency. To deliver the best outcomes for increasingly complex technical and operational

challenges, we use advanced simulation and modeling and human-in-the-loop techniques. We also main-

tain trusted relationships with stakeholders from industry, academia, and other government agencies to

help understand and reach consensus on complex issues. And in cooperation with the FAA, we support

global coordination activities through our international aviation work program.

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212 0 1 0 A N N U A L R E P O R T

Also in 2010, MITRE began the “Optimization of Airspace and Procedures for Metroplexes” eff ort, in response to a related

Task Force 5 recommendation. This initiative will improve procedures and address airspace problems in today’s busy met-

ropolitan areas, including fl ow congestion, ineffi cient routing and altitudes, airports in close geographical proximity, and

environmental constraints. Because resolving these issues is crucial to NextGen’s success, reporting on progress will be

part of MITRE’s inputs to the FAA’s annual updates to the NAPP. Other updates will cover performance-based navigation

improvements and the FAA’s NextGen facilities plans.

“The extensive work over the past year related to ‘Optimization of Airspace and Procedures for Metroplexes’ has truly been a partnership between MITRE and the FAA. The MITRE team provided critical expertise and input in every facet of the effort: concept and process development; analysis and operational assessments; fi nd-ings and recommendations. This work builds on the long-standing, highly benefi cial relationship developed between MITRE and the FAA over the years in airspace and procedures projects. We believe that continuing this relationship is key to our future success.”

What OurSponsors

Say

Elizabeth Lynn Ray, Vice President, Mission Support Services,

Federal Aviation Administration.

.

The newly renovated Aviation IDEA Lab opened in 2010 and is crucial for developing air traffi c management systems.

Science. People. Results.

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22 T H E M I T R E C O R P O R A T I O N

Technology for Broad-based Use

A Tool to Make Flight Procedures Easier to Validate

The demand for more effi cient arrival and departure routes at airports (called fl ight procedures) is growing. Because the

introduction of fl ight procedures is a signifi cant element of NextGen, the FAA has authorized certain private fi rms to develop

them. The FAA has instituted requirements that fi rms must meet when they develop

procedures, including a fi nal safety check called fl ight validation. MITRE developed the

Flight Validation Capability using aff ordable consumer technology to accomplish the

requirements effi ciently.

The traditional method of validating fl ight procedures is both labor-intensive and time-

consuming, involving paper-and-pencil computations and paper-based record keeping.

The Flight Validation Capability enables independent real-time fl ight recording and

post-fl ight playback, as well as electronic record keeping. The capability also allows

procedure developers to assess ground-based obstacles (such as cell-phone towers) accurately and quickly enough to provide

feedback into the design—eliminating the need for traditional survey methods. The high precision of these obstacle assessments

enables more effi cient airspace design.

The FAA and several fl ight procedure validation organizations have successfully used the Flight Validation Capability. In 2010,

MITRE fi led an application with the U.S. Patent & Trademark Offi ce to patent the technology, and as the program evolves, we

will continue to work with the FAA and others on further improvements.

A Systems View of Critical Networks

Enhancing Cybersecurity Within the National Airspace System

The NAS increasingly connects the FAA’s safety-critical infrastructure with external entities within and outside the United States.

As with all information infrastructures, however, the benefi ts of greater connectivity bring an increased threat of cyber attacks.

Critical security controls must work continuously to enable uninterrupted NAS opera-

tions. Because improved cybersecurity is a key element of NextGen, MITRE NAS

experts teamed with cybersecurity specialists to develop the NAS Enterprise

Information System Security (NEISS) architecture.

The NEISS architecture will guide the FAA’s design and execution of a set of enterprise-

wide security controls, divided into fi ve main areas. They range from external boundary

protection (such as fi rewalls) to identity management, which verifi es that people and

other computers accessing the NAS have the proper authority to do so. Once the FAA

fully implements the program, the result will be a stronger and more consistent level of security across the entire NAS.

And as new cyber threats emerge, MITRE will continue to develop additional tools and security protocols for protecting the

networks behind the NAS.

Building Relationships to Enhance Progress

Returning Control of Iraq’s Skies to Its Civil Authorities

In fall 2007, MITRE began to develop the Iraq Air Sovereignty Master Plan, which became the roadmap for the Iraqi Air Force to

reestablish military air traffi c control and national air sovereignty capabilities. As the situation in Iraq began to stabilize, however,

coalition and Iraqi authorities decided the master plan should also include the country’s civil airspace system.

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2 0 1 0 A N N U A L R E P O R T

Taking advantage of the latest in situational-awareness technology for civil aviation can

be challenging to small-aircraft owners. Equipment compatible with the FAA’s new Auto-

matic Dependent Surveillance-Broadcast (ADS-B) system is larger and more expensive

than many owners need or can aff ord. With MITRE’s Universal Access Transceiver (UAT)

Beacon Radio, however, low-altitude aircraft can maintain air-traffi c awareness using

smaller and less-expensive equipment.

The product of collaboration between MITRE’s aviation and defense FFRDCs, the UAT

Beacon Radio started as a research project in 2007. The portable, battery-powered

system is about the size of two decks of cards and supports multiple broadcast data

services. It also has potential applications for emergency management operations and search-and-rescue missions.

Because it transmits messages compatible with ADS-B, it fi ts the blueprint for NextGen and will be valuable in the

integration of unmanned systems into civil airspace. R&D Magazine named the radio a “2010 R&D 100” award

winner as one of the 100 most technologically signifi cant products introduced during the past year. MITRE

successfully transferred the radio technology to commercial manufacturers, which are developing production

systems based on our design.

Collaboration Solves an Aviation Challenge UAT Beacon Radio Recognized as a Technology Breakthrough

The Coalition Air Force Transition Team engaged MITRE to develop a comprehensive Iraq National Air Sovereignty Plan

(INASP) to provide guidance to the Iraqi Air Force and the Iraq Civil Aviation Authority (ICAA). After extensive discussions

with U.S. and Iraqi counterparts, including a number of meetings on site in Baghdad, a MITRE team composed of staff from

our FAA and DoD FFRDCs published the INASP in September 2010. Besides addressing military-aviation issues, the INASP

provides a strategic blueprint for Iraq’s civil air traffi c management rehabilitation. The plan will enable the transition of air-

space control from U.S. Forces Iraq to the ICAA. Moreover, it will guide the evolution of Iraq air traffi c control and manage-

ment capabilities to meet full International Civil Aviation Organization compliance and long-term requirements.

For its eff orts, the MITRE civil aviation team received several letters of commendation from the U.S. Air Force and the

U.S. State Department, citing the team’s “superb work” and “constantly displayed professionalism.”

MITRE maintains trusted relationships

with the FAA and its many NextGen

partners on the path to enhancing

the National Airspace System. The

evolved NAS will require less depen-

dence on voice communications, will

support more effi cient fl ight planning,

and will adapt to additional require-

ments from increasing numbers and

types of future aircraft, including

unmanned systems.

2 0 1 0 A N N U A L R E P O R T 23

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24 T H E M I T R E C O R P O R A T I O N

Building Relationships with Academia

A New Therapy Helps Prepare for National Health Emergencies

RESEARCHANDEXPLORATIONHow do you fi nd a small platoon in a vast landscape? Or fi ght off large-scale attacks of infl uenza?

Or overcome the patient privacy issues inherent in electronic health records? These are the kinds of big

problems that the government faces—and that MITRE’s research program investigates. We focus on specifi c

areas where our sponsors need us the most and where we can have signifi cant impact. Because we don’t

manufacture or sell the end products of our research, we have the freedom both to explore novel solutions

and to fi nd new uses for existing technology that help get prototypes to the fi eld faster. And thanks to our

innovative use of online collaboration, the MITRE Idea Market, researchers can benefi t from the insights of

their colleagues.

The search to fi nd cures for ever-changing biological threats, such as new strains of infl u-

enza, never ceases. One promising method is a specialized therapy using human proteins

called monoclonal antibodies. Antibodies are known to bind to and neutralize toxins,

viruses, and bacteria. Human monoclonal antibodies can be used to not only protect

against disease when administered prior to infection, they can also inhibit a pathogen’s

ability to cause disease if administered soon after exposure.

Over the last four years, MITRE researchers, in collaboration with the Medical University of

South Carolina (MUSC), developed a technology platform for producing antibodies against

specifi c disease agents. The initial work focused on producing antibodies against infl uenza

viruses, but the techniques can be used to develop antibodies against a range of diseases.

This collaborative research eff ort has resulted in a cost-eff ective method for producing

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252 0 1 0 A N N U A L R E P O R T

stable monoclonal antibodies that can be stockpiled to fi ght natural disease outbreaks or respond to a bio-terrorist

attack—a capability critically important to the U.S. biosecurity community.

The work continues to expand and mature. MUSC has extended the research to target cancer cells. MITRE has established

the capacity of producing limited quantities of custom antibodies for use by the U.S. government. We also have eff orts

underway to transfer the technology to appropriate government agencies. In addition, the technology has been licensed

to a biotech company to continue development toward commercial production.

“MITRE gives us the opportunity to explore new ways of tackling big challenges. What’s really gratifying is seeing your research mature and have an impact on national security.”

What OurResearchers

Say Juan Arroyo, Ph.D., principal scientist and investigator

on MITRE’s human monoclonal antibodies research.

Throughout MITRE, researchers test their ideas in labs and other experimentation facilities.

Science. People. Results.

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26 T H E M I T R E C O R P O R A T I O N

Applying Systems Engineering Expertise

Advanced Signal Processing for Wireless CommunicationWhat if your cell phone relied on other phones to work, rather than on an infrastructure of routers and base stations?

Tactical military communications must work this way; they operate on mobile ad hoc networks (MANETs) where each radio

routes traffi c to and from other radios. These infrastructure-less networks present

a range of challenges, including reliability and signal interference. To address the

military’s specifi c needs, MITRE maintains a broad program in MANET research.

One area where MITRE has been contributing is in the development of Hybrid-

Automatic Repeat reQuest (HARQ) protocols for specifi c tactical waveforms. These

techniques allow the transmitter to send digital information in incremental chunks and

eff ectively adapt the data rate to changing channel conditions instantaneously to avoid

wasting capacity. Though such techniques have enabled 3G and 4G cellular systems to

achieve data rates that were once thought to be impossible, these techniques have yet to fi nd their way into fi elded military

waveforms. Our simulations of these techniques have demonstrated the promise of signifi cant throughput gains for MANETs.

We are now developing methods to implement HARQ with minimal changes to the existing waveforms to enable easy

integration into future communication systems.

A Public-Interest Concern

Respecting Patient Privacy While Exchanging Medical Information

Government agencies and healthcare providers need to navigate a thicket of federal and state privacy rules to achieve health

information exchange that respects patient privacy—a tall order that presents many technical challenges. Anticipating these

challenges, MITRE’s research program took a multi-faceted but integrated approach.

First, patients need a way to express preferences about which parts of their health records they wish to share for treatment and

other purposes. MITRE’s Data Reuse Agreements initiative prototyped mechanisms for individuals to authorize and set boundar-

ies on release of their information, including sensitive topics like mental health records. Next, healthcare providers need ways

to comply with patients’ wishes. The Enforceable Specifi cation of Privacy initiative developed a decision engine that lets one

provider automatically validate information requests from other providers against

patients’ preferences and furnish only information patients authorized. Project hData,

a proposed data standard, segments health records so sensitive portions can be

reliably withheld.

Finally, researchers seek to mine huge databases of real records to fi nd quality issues,

compare treatment eff ectiveness, discover drug interactions, and ensure public safety.

To protect patient identities, researchers created the MITRE Identity Scrubbing Toolkit

(MIST) to prepare de-identifi ed records for researchers.

A Mission Partner

Pinpointing Soldiers’ Locations with a Secure Device

The location of platoons on foot in remote settings has long posed a challenge to the military. Issues of security, portability, in-

frastructure, and cost combine to make it diffi cult to provide this critical situational-awareness information to commanders at

operating bases. MITRE researchers developed a prototype, called the Wearable One-Way Transfer, or WOWT, that overcomes

many of these hurdles.

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2 0 1 0 A N N U A L R E P O R T

Civilian fi rst responders have information needs similar to troops on the front lines.

In summer 2010, two teams of MITRE researchers—using concepts from our Com-

posable Capability on Demand initiative (see page 10)—went to Los Angeles to show

how research in data interoperability and composable systems, motivated by both

our DoD and DHS sponsor needs, could be transitioned to fi rst responders.

The teams took part in a DHS-sponsored exercise called Operation Golden Phoenix,

which simulated the detonation of an improvised nuclear device at a subway station.

One team deployed IC.NET, a MITRE-developed message router that makes use of a

specialized data-exchange language for fi rst responders. With IC.NET, agencies can

share information using machine-to-machine communication, so updates and warnings move faster and more

accurately to the fi eld. Another MITRE team demonstrated new tools called Warfi ghter Widgets. These small,

Web-based applications provide a simple way to visualize, integrate, and manage data; they were fi rst designed

for soldiers in theater.

Participants reacted enthusiastically to the increased data and the ease with which they could manage it. The

teams will next develop systems, standards, and partnerships to deliver the tools to the agencies that need them.

Collaboration to Field Solutions FasterApplying Cross-MITRE Research to Civilian First Responders

WOWT is a small battery-operated device worn by a squad or platoon leader. It provides the essential fi nal connection

needed to enable location information to fl ow from a squadron’s unclassifi ed tactical radio network up the chain of

command. The information can then be passed along to a classifi ed command and control network. Tests show that

the WOWT easily integrates into existing radio technology.

With WOWT, the military—both U.S. and coalition forces—gains a new capability: exact awareness of where their dismounted

soldiers are, without jeopardizing secure networks and without a large infrastructure cost. In addition to transferring the

WOWT prototype to the Army for tactical use, MITRE has begun licensing the patent-pending technology to commercial

companies to encourage further enhancements for production models.

Organizational Dynamics for UAS ResearchBefore unmanned aircraft systems

(UAS) can fl y in the National Airspace

System, the FAA, DoD, and DHS

must agree on decision-making

mechanisms. This makes organiza-

tional issues as tough as technical

ones. In 2010, MITRE’s Ground-based

Sense and Avoid research program

(see page 11) evaluated technical

solutions. But much of the research’s

impact rests on our ability to bring

together key participants from civilian

and military aviation. In this FFRDC

role, MITRE is helping accelerate

consensus on this important

national need.

2 0 1 0 A N N U A L R E P O R T 27

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28 T H E M I T R E C O R P O R A T I O N

INSIDE MITRE

For more than a decade, MITRE has worked to improve the ability of our employees to work anywhere they are needed—at our offi ces, at a sponsor’s location, on the road, or from home. We have invested in robust network connectivity, provided staff members with laptops, and increased the use of mobile devices.

The value of these investments has yielded signifi cant results. During the “snowmageddon” storms of early 2010, the vast majority of our employees remained online and worked throughout the blizzard—even when bad weather forced the federal government itself to close.

As an operator of federally funded research and development centers, we understand that har-nessing the knowledge and experience of our employees lies at the core of our ability to serve our sponsors. We also understand that manag-ing that knowledge and experience requires the right tools, technology, processes, and training. Many of the enterprise-wide programs and systems we deploy focus on one goal—arming the knowledge worker.

One of the ways we do this is by providing an intranet that serves the information needs of our employees. We view the site not as a static repository, but as a resource that is constantly evolving. Our next-generation portal, rolling out in 2011, uses an open-source software plat-form with more functionality than its award-winning predecessor. Customizable features will enable employees to move their most important information or job tools up front.

Specifi c elements of the new system also emphasize support to the mobile worker and expanded use of social media for enhanced collaboration. To illustrate: MITRE’s intranet has traditionally focused on providing information on projects, people, and organizations. The new system adds in two extra elements—community and social networking. These added dimensions will give our staff members an even broader ability than before to reach out to their colleagues, share insights, and fi nd expertise to respond to sponsor needs.

We also use network tools to extend our boundaries and include our sponsors. For example, our social networking prototype, Handshake, allows members of an online community to bridge the usual stumbling blocks to inter-organizational communication. Besides MITRE employees, the members can include people from government, academia,

and elsewhere. The conversations are lively, thought-provoking, and help solve problems. Moreover, staff build productive relationships with their colleagues and sponsors—even ones they haven’t met face to face yet.

In 2010, we also continued to improve MITRE’s operational effi ciency and security. In our corporate data center, approximately 60 percent of our servers are now virtual rather than physical servers. This has resulted in notable cost savings and a smaller environ-mental footprint. And in our Cyber Security Operations Center, employees monitor our networks and, in turn, assess which approaches can help our sponsors reduce their vulner-ability to cyber threats.

Putting Technology in the Hands of the Knowledge Worker

Neither Snow nor Sleet Can Keep MITRE Offl ine

T H E M I T R E C O R P O R A T I O N28

Using MITRE’s social networking prototype, Handshake,

dozens of MITRE staff put together a “science fair” in just a

few weeks to share their latest research with colleagues.

The informal events demonstrated the fl exibility and

immediacy of online collaboration.

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292 0 1 0 A N N U A L R E P O R T

The shortage of American students in the STEM

(science, technology, engineering, and math)

fi elds continues to be a matter of national

concern—one that has gained consensus across

the political spectrum. Though the sense of

urgency has been growing recently, MITRE is no

newcomer to providing technical opportunities

for students. Our staff —many of them donating

their time through our STEM Initiative—have

long encouraged young people to pursue

technical studies.

One example, our “Nanokids” Student

Program, has for more than 20 years given

hands-on research opportunities to hundreds

of promising students. More than 98 percent

of them move on to study science, math, or

engineering in college. Many of them are now

college professors or scientists responsible for

breakthroughs in nanotechnology. The program’s

success has inspired other organizations, such

as the Air Force Research Laboratory, to start

their own, similar initiatives.

Our partnership with a school in Lawrence,

Mass., shows how companies can collaborate

with local communities to improve educational

“One of the things I enjoy most about my job is that I get to talk directly to air-men, marines, soldiers, and sailors on a daily basis and provide them the best sup-port MITRE has to offer. This commitment to serv-ing in the public interest sets MITRE apart from many other corporations. You just feel a sense of pride in the work you do.”

Supporting STEM Education from High School Through Graduate School

opportunities for students from low-income

families. Working through the Corporate

Work-Study Program at Notre Dame High

School, MITRE hires several students who

otherwise could not aff ord a private college

preparatory education. They work fi ve days

per month earning part of their high school

tuition and gaining real-world experience. All

of the students who have worked at MITRE

have been accepted to college and many

major in technology fi elds.

MITRE’s support to STEM education doesn’t

stop on high school graduation day. Through

college and beyond, minorities are tradition-

ally underrepresented in the STEM fi elds. For

nearly 30 years, MITRE has supported the

National GEM Consortium—a nonprofi t that

partners with corporations and universities

to help exemplary students attain graduate

degrees through paid internships and full

tuition assistance. During this time, more

than 65 GEM fellows have interned at MITRE

and 12 former fellows have been employed

here. In October 2010, Al Grasso, MITRE’s

president and CEO, became president of

the GEM board of directors.

What OurEmployees

Say

Lee Dang, senior defense

space systems engineer and

Air Force reservist.

MITRE collaborates with local communities to give students hands-on work experience in the STEM fi elds.

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30 T H E M I T R E C O R P O R A T I O N

NEWS & RECOGNITION

In 2010, MITRE celebrated the 25th anniversary of

registering the fi rst top-level “.org” domain name.

Since July 1985, more than nine million other registrants

have followed www.mitre.org in using the .org top-

level domain.

NOTABLE NEWS IN 2010

“The MITRE Challenge,” a competition to encourage innovation in technologies of interest to the federal government, launches

Christopher J. Hegarty named IEEE Fellow

MITRE opens new sites in Baltimore and Aberdeen, Md., and Clarksburg, W.Va., to support key DoD and civilian agency customers

Dr. Agam Sinha named chairman of the board of RTCA, which provides consensus-based advice to the FAA

MITRE researchers receive IEEE Best Paper Award for work on a single-particle detection system

Colorado Springs site celebrates 50th anniversary supporting the Air Force

Nicholas Donofrio appointed to MITRE’s Board of Trustees

INCOSE and MITRE sign agreement to grant INCOSE certifi cations to qualifi ed MITRE systems engineers

Board of Trustees Chairman Dr. James Schlesinger receives Fubini Award for outstanding contributions to the DoD

President and CEO Alfred Grasso appointed to Defense Science Board and elected vice chair of the Armed Forces Communications and Electronics Association (AFCEA International)

FORTUNE100 Best Companies to Work For—10th year in a row

R&D MagazineR&D 100 Award for UAT Beacon Radio

Fast CompanyWorld’s 50 Most Innovative Companies—number one in defense

Intranet Innovation AwardsGold Award for the Handshake social networking tool

Boston GlobeTop 100 Places to Work

Computerworld100 Best Places to Work in IT—6th year in a row

Glassdoor.com50 Best Places to Work—3rd year in a row

Recent Corporate Recognition

A New Facility to Promote Collaborative Research

Designed with input from MITRE technical staff , a new energy-

effi cient laboratory building is rapidly taking shape on the Bedford

campus. The 105,000 sq. ft. facility will include such features as a

rooftop antenna fi eld that connects via electrical conduits to the

laboratories and an external service yard to support experiments

on mobile units and robotics. It will also house open and reconfi gurable

lab space, host collaboration and demonstration areas, and serve as

the new home of MITRE’s existing fabrication shop. Following the

2010 groundbreaking, the building is scheduled to open in late 2011.

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312 0 1 0 A N N U A L R E P O R T

FINANCIALDATA LOCATIONS

MITRE’s revenue from operations increased 3.7%

from $1,263 million in fi scal year 2009 to $1,310

million in fiscal year 2010. The year-over-year

increase in revenue was primarily driven by the

addition of work for the Department of Homeland

Security FFRDC. Other growth areas included the

Federal Aviation Administration contract, which grew

13% from fi scal year 2009. Increases in assets and

staff from fi scal year 2009 were consistent with the

overall revenue growth rate.

Total Revenue ($ in millions)

Total Assets ($ in millions)

Total Staff

$1,114

$1,500

8,000

$0

0

$450

$800

2007 2008 2009 2010

2007 2008 2009 2010

2007 2008 2009 2010

$505

6,816 7,006 7,1787,544

$526$534

$556

$1,234 $1,263 $1,310

The MITRE Corporation

Corporate offi ces

202 Burlington Road Bedford, Massachusetts 01730-1420 (781) 271-2000 Domestic locations

ALABAMA HuntsvilleMontgomery

ALASKA Anchorage

ARIZONA Fort Huachuca

CALIFORNIA El SegundoSan Diego

COLORADO Colorado Springs

DISTRICT OF COLUMBIA Bolling AFB

FLORIDA Fort Walton BeachKey WestMiamiOrlando Tampa

GEORGIA Fort Gordon

HAWAII Honolulu

ILLINOIS O’Fallon

International locations

BELGIUM Brussels

GERMANY Darmstadt Heidelberg Ramstein Air Base Stuttgart

JAPAN Tokyo

NETHERLANDS The Hague

REPUBLIC OF KOREA Seoul

7515 Colshire DriveMcLean, Virginia 22102-7539(703) 983-6000

KANSAS Kansas CityLeavenworth

MARYLAND AberdeenAnnapolis Junction BaltimoreLexington ParkNew CarrolltonSilver SpringSuitland

MICHIGANAnn Arbor

NEBRASKA Omaha

NEVADA Nellis AFB

NEW JERSEY Atlantic CityEatontown Picatinny Arsenal

NEW YORK Rome

NORTH CAROLINA Fort Bragg

OHIO Dayton

OKLAHOMAOklahoma City

RHODE ISLAND Newport

TEXAS DallasFort HoodSan Antonio

VERMONTBurlington

VIRGINIA ArlingtonChantillyCharlottesvilleFairfaxHamptonHerndonNorfolkQuanticoRichmondWarrenton

WASHINGTON Seattle

WEST VIRGINIAClarksburg

TAIWAN Taipei

UNITED KINGDOM RAF Molesworth

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32 T H E M I T R E C O R P O R A T I O N

LEADERSHIP

Mr. Alfred GrassoPresident and Chief Executive Offi cer

Dr. Lisa BenderVice President and Chief Human Resources Offi cer

Mr. Richard ByrneSenior Vice President and General Manager,Command and Control Center, DoD C3I FFRDC

Mr. James CookVice President and Director, Center for Enterprise Modernization, IRS/VA FFRDC

Mr. Gary GagnonVice President and Corporate Director of Cyber Security, Center for Integrated Intelligence Systems, DoD C3I FFRDC

Mr. Sol GlasnerVice President, General Counsel, and Corporate Secretary

Mr. Raymond HallerSenior Vice President and Director, DoD C3I FFRDC

Dr. Stephen Huff manVice President and Chief Technology Offi cer

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332 0 1 0 A N N U A L R E P O R T

Mr. Joel JacobsVice President and Chief Information Offi cer

Mr. Mark KontosSenior Vice President, Chief Financial Offi cer,and Treasurer

Mr. David LehmanSenior Vice President and Chief Operations Offi cer

Dr. Louis MetzgerSenior Vice President and Corporate Chief Engineer

Mr. Robert NesbitSenior Vice President and General Manager,Center for Integrated Intelligence Systems, DoD C3I FFRDC

Dr. Jason ProvidakesSenior Vice President and General Manager, Center for Connected Government Director, HS SEDI FFRDC

Mr. Peter SherlockVice President, Command and Control Center, DoD C3I FFRDC

Dr. Agam SinhaDirector, Senior Vice President, and General Manager, Center for Advanced Aviation System Development, FAA FFRDC

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34 T H E M I T R E C O R P O R A T I O N

BOARD OF TRUSTEES

Dr. James Schlesinger

CHAIRMAN Counselor, Center for Strategic and International Studies Former Secretary of Defense Former Secretary of Energy Former Director of Central Intelligence

Mr. Victor A. DeMarines

Former President and Chief Executive Offi cer, The MITRE Corporation (retired from Board in 2010)

Mr. Nicholas M. Donofrio

Former IBM Executive Vice President, Innovation and Technology

Mr. Charles S. Robb

VICE CHAIRMAN Distinguished Professor of Law and Public Policy, George Mason University, School of Law Former U.S. Senator Former Governor of Virginia

Mr. Martin C. Faga

Former President and Chief Executive Offi cer, The MITRE Corporation

Former Assistant Secretary of the Air Force for Space

Former Director, National Reconnaissance Offi ce

Gen Ronald R. Fogleman,

U.S. Air Force (Ret.)

Founding PrincipalThe Durango Group, LLC

Former Chief of Staff , U.S. Air Force

Ms. Jane F. Garvey

North America Chairman, Meridiam Infrastructure

Former Executive Director, JP Morgan Securities

Former Administrator, Federal Aviation Administration

Former Acting Administrator, Federal Highway Administration Former Director, Boston’s Logan Airport

ADM Edmund P. Giambastiani

U.S. Navy (Ret.)

Former Seventh Vice Chairman of the Joint Chiefs of Staff

Former NATO Supreme Allied Commander Transformation

Former Commander, U.S. Joint Forces Command

Dr. John J. Hamre

President and Chief Executive Offi cer, Center for Strategic and International Studies

Former Deputy Secretary of Defense

Mr. Alfred Grasso

President and Chief Executive Offi cer,The MITRE Corporation

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352 0 1 0 A N N U A L R E P O R T

Dr. William Happer

Professor of Physics, Princeton University

Former Director of Energy Research, U.S. Department of Energy

Ms. Elizabeth J. Keefer

Senior Vice President, TMG Strategies

Former General Counsel, Columbia University

Dr. Donald M. Kerr

Former Principal Deputy Director of National Intelligence

Former Director, National Reconnaissance Offi ce

Former Deputy Director for Science and Technology, Central Intelligence Agency

Former Director, Los Alamos National Laboratory

Ms. Cathy E. Minehan

Managing Director, Arlington Advisory Partners, LLC

Former President and Chief Executive Offi cer, Federal Reserve Bank of Boston

Mr. Robert R. Everett

Honorary Member

Former President, The MITRE Corporation

Gen Robert T. Marsh

U.S. Air Force (Ret.)

Honorary Member

Former Executive Director, Air Force Aid Society

Former Commander, Air Force Systems Command

Dr. Jack P. Ruina

Honorary Member

Professor Emeritus of Electrical Engineering, Massachusetts Institute of Technology

Mr. William B. Mitchell

Former Vice Chairman, Texas Instruments

Mr. John P. Stenbit

Former Assistant Secretary of Defense for Command, Control, Communications and Intelligence

Former Executive Vice President, TRW

Mr. Cleve L. Killingsworth

Former Chairman and Chief Executive Offi cer, Blue Cross Blue Shield of Massachusetts

Former President and Chief Executive Offi cer, Health Alliance Plan

GEN Montgomery C. Meigs,

U.S. Army (Ret.)

President and Chief Executive Offi cer, Business Executives for National Security

Visiting Professor of Strategy and Military Operations, Georgetown University

Former Director, Joint Improvised Explosive Device Defeat Organization, Offi ce of the Secretary of Defense

Former Commanding General, U.S. Army Europe and 7th Army

Page 38: MITRE 2010 Annual Report · 2010 ANNUAL REPORT 1 The MITRE Corporation is a not-for-profi t organization chartered to work in the public interest. MITRE manages federally funded

MITRE

© 2011, The MITRE Corporation. All rights reserved.

Approved for Public Release. Distribution unlimited.

Case number 11-0838.

For more about MITRE’s research into emerging technologies,see our technology publication, Envision: www.mitre.org/envision.

Produced by Corporate Communications and Public Aff airs.

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Select photos courtesy of af.mil, dhs.gov, navy.mil,

nps.edu, defense.gov, photos.com. Additional photos and

photo illustrations by MITRE Corporate Communications

and Public Aff airs.

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a sustainable environment. The 2010 MITRE Annual Report

was printed using paper with 10% post-consumer waste.

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Page 40: MITRE 2010 Annual Report · 2010 ANNUAL REPORT 1 The MITRE Corporation is a not-for-profi t organization chartered to work in the public interest. MITRE manages federally funded

Science. People. Results.

As a public interest company,

MITRE works in partnership with

the government applying systems

engineering and advanced

technology to address issues of

critical national importance.

www.mitre.org