Mixed and Sustainable CommunitiesMixed and Sustainable CommunitiesLearning Network LaunchLearning Network Launch

26 March 2009 26 March 2009

Neighbourhood Management Workshop

Jim Hayton, Executive Director Jim Hayton, Executive Director Housing and Technical ResourcesHousing and Technical Resources

South Lanarkshire CouncilSouth Lanarkshire Council

Outline

Some key questions about Some key questions about Neighbourhood Management Neighbourhood Management

Case study example from South Case study example from South LanarkshireLanarkshire

SummarySummary Where do we go from here - some key Where do we go from here - some key

discussion points and (polite) suggestionsdiscussion points and (polite) suggestions

Some Questions about NM

What is Neighbourhood Management? What is Neighbourhood Management? What problems does it attempt to solve? What problems does it attempt to solve? Where are we with NM in Scotland?Where are we with NM in Scotland? Does the current Government’s thinking Does the current Government’s thinking

lead in this direction (SOA)? lead in this direction (SOA)? Should NM plans be mandatory? If so, Should NM plans be mandatory? If so,

where?where?

What is NM about?

““Joined up” approach to complex problemsJoined up” approach to complex problems Locality / Neighbourhood focusLocality / Neighbourhood focus Problem / Issue Identification Problem / Issue Identification Identify Actions and ResourcesIdentify Actions and Resources Specify intended outcomes (targets?)Specify intended outcomes (targets?) Monitor and report actual outcomesMonitor and report actual outcomes Accountability!Accountability!

Some Key ElementsSome Key Elements

Engaging local communityEngaging local community Partnership approach from the outsetPartnership approach from the outset Initial focus on physical changesInitial focus on physical changes Continual focus on key services and service Continual focus on key services and service

gapsgaps Not an initiative – must become part of the Not an initiative – must become part of the

mainstreammainstream Long term focusLong term focus

Some Other Key ElementsSome Other Key Elements Tackling wider issues Tackling wider issues

e.g. – crime and anti social behavioure.g. – crime and anti social behaviour Opportunities for employment and training Opportunities for employment and training Improving healthImproving health Improving educational attainmentImproving educational attainment Improving services – all partners committedImproving services – all partners committed Improve Quality of LifeImprove Quality of Life ““Closing the Gap” for bottom 15% (SIMD)Closing the Gap” for bottom 15% (SIMD)

NM Plans (1)

Background – neighbourhood context, Background – neighbourhood context, socio/economic stats, etcsocio/economic stats, etc

Identification of Identification of IssuesIssues to inform action to inform actionHousing/EnvironmentHousing/Environment Local TransportLocal TransportQuality of Local ServicesQuality of Local Services Training and Training and Education Education employmentemploymentHealth Health Crime and ASBCrime and ASBYoung / older people Young / older people Community Community

EngagementEngagement

NM Plans (2)(2)

Neighbourhood Management Plan:Neighbourhood Management Plan: Proposed Proposed actionsactions to address issues to address issues

(investment/service standards)(investment/service standards) Council Council andand partner organisations partner organisations Timescales and responsibilitiesTimescales and responsibilities

Resources (finance, land, people)Resources (finance, land, people) Define specific outcomes Define specific outcomes Monitoring and Evaluation (NM Boards vital)Monitoring and Evaluation (NM Boards vital) Community Planning in action!Community Planning in action!

Where is NM in Scotland ?

Some councils have geographically Some councils have geographically restructured management and service restructured management and service focusfocus

Some have refocused on the locality for Some have refocused on the locality for community planning partners community planning partners

Some have geographical service focus Some have geographical service focus Most haven’t (and retain traditional Most haven’t (and retain traditional

functional divisions)functional divisions)

SOA: Will it Assist NM?

1 Purpose1 Purpose 9 “Purpose Targets”9 “Purpose Targets” 5 Strategic Objectives5 Strategic Objectives 15 National Outcomes15 National Outcomes 45 National Indicators and Targets45 National Indicators and Targets Plus Local Outcomes!Plus Local Outcomes! Plus Local Indicators!Plus Local Indicators!

Single Outcome Agreement

NM has major potential contribution to NM has major potential contribution to most of National Outcomes (and many most of National Outcomes (and many indicators) but…….indicators) but…….

How do CP partners get from 45 National How do CP partners get from 45 National Indicators etc to meaningful local action?Indicators etc to meaningful local action?

NM: A Brief Case Study NM: A Brief Case Study

Whitehill Neighbourhood Whitehill Neighbourhood

South LanarkshireSouth Lanarkshire

Context and background (1)

South Lanarkshire 3South Lanarkshire 3rdrd largest LA landlordlargest LA landlord

Population of 306,000Population of 306,000 130,000 households130,000 households LA stock c. 27,000 (LA stock c. 27,000 (8 8

local officeslocal offices)) 700 square miles700 square miles Urban and rural mixUrban and rural mix

Context and background (2)

6% Areas within the worst 6% Areas within the worst 15% - Scottish Index of 15% - Scottish Index of Multiple Deprivation 2006Multiple Deprivation 2006

(13% SLC population (13% SLC population ( 40,000+) in these areas) ( 40,000+) in these areas)

Long standing challengesLong standing challenges WhitehillWhitehill

Whitehill –the challenges Low demand / high level of voids– outward Low demand / high level of voids– outward

migration migration Physical decay Physical decay Tenure split 70:30% - rented / owner occupied – Tenure split 70:30% - rented / owner occupied –

2 parts to the scheme2 parts to the scheme Poor amenities /facilities / servicesPoor amenities /facilities / services High levels of crime and anti social behaviourHigh levels of crime and anti social behaviour Health, social and economic issuesHealth, social and economic issues Worst 15% - SIMDWorst 15% - SIMD Reputation Reputation

What did the people think? (WILTLH?) 2003 Baseline2003 Baseline

Drug Misuse 75%

Vandalism/Graffiti 65%

Drinking in public 72%

Threatening behaviour 28%

Gangs /territorialism 32%

Illegal dumping of waste 27%

Rating of Area 59% Rating of Area 59%

The plan - some key elements Physical master plan -Physical master plan -

Redevelopment of derelict land – market establishedRedevelopment of derelict land – market established Demolition 160 houses / flats Demolition 160 houses / flats Competition – 240 new houses for sale / shared Competition – 240 new houses for sale / shared

equity equity 34 new rented homes /22 unit very sheltered and day 34 new rented homes /22 unit very sheltered and day

care centrecare centre Own stock improvements – SHQS Own stock improvements – SHQS Neighbourhood centre and facilitiesNeighbourhood centre and facilities New secondary schoolNew secondary school Environmental improvementsEnvironmental improvements

Whitehill sidings 1999 -Derelict land

Low (Low (i.e. No!i.e. No!) demand) demand

Room for improvementRoom for improvement

Whitehill Facilities - before

Failing local businesses and services

Selective demolition – 200 houses

Whitehill Sidings 2001

Investment – own stock

Housing for sale – 300+ new homes

New housing for sale

Rented / Shared Equity -West of Scotland HA

Hanover very sheltered / Day Care

Whitehill Neighbourhood Centre

Neighbourhood Centre – street

Neighbourhood Centre

Healthy Living projectHealthy Living project

Community Library and IT Community Library and IT Learning CentreLearning Centre

New poly-tunnel – garden project

New shops/environmental improvements

New play and leisure facilities

NM Critical success factors (1) Consulting/involving the local communityConsulting/involving the local community Partnership approach from the outsetPartnership approach from the outset Early major physical changes Early major physical changes Tackling anti social behaviour Tackling anti social behaviour Mixed funding - CS; BNSF; private Mixed funding - CS; BNSF; private

sector; CRF; ERDF; SLCsector; CRF; ERDF; SLC Establishment of local NM Board criticalEstablishment of local NM Board critical Linking strategies, plans and servicesLinking strategies, plans and services

NM Critical success factors (2) £40million investment £40million investment Diverse and improved housing choice – including Diverse and improved housing choice – including

market established for sale market established for sale Waiting list for rented stock – 600 waiting listWaiting list for rented stock – 600 waiting list Police report crime levels down significantlyPolice report crime levels down significantly Improved local service delivery and uptake- Improved local service delivery and uptake-

health, crèche, training, Police, youth services, health, crèche, training, Police, youth services, library, IT suite library, IT suite

Buses back in the areaBuses back in the area

NM Critical success factorsNM Critical success factors (3) Longer term outcomes…Longer term outcomes…

Opportunities for employment and training Opportunities for employment and training Improving healthImproving health Improving educational attainment Improving educational attainment Improving services – all partners Improving services – all partners

Reflected in changes in SIMD and partner Reflected in changes in SIMD and partner datadata

Overall, improved quality of life and Overall, improved quality of life and satisfactionsatisfaction

Sustainability factors Community ownership & empowerment – Community ownership & empowerment –

‘Neighbourhood Board’‘Neighbourhood Board’ Building on partnerships Building on partnerships Completion of physical regenerationCompletion of physical regeneration Focus on mainstream services and standards Focus on mainstream services and standards

(“normalisation”)(“normalisation”) Coordinated delivery of services Coordinated delivery of services Commitment to the ‘long haul’Commitment to the ‘long haul’ Monitor, listen and learn Monitor, listen and learn

What do the people think?What do the people think?

IssueIssue 2003 2003 BaselineBaseline

2005 2005 BaselineBaseline

2007 2007 BaselineBaseline

Drug misuseDrug misuse 75%75% 34%34% 19%19%

Vandalism / graffitiVandalism / graffiti 65%65% 8%8% 11%11%

Drinking in publicDrinking in public 72%72% 19%19% 7%7%

Threatening behaviourThreatening behaviour 28%28% 5%5%

Gangs / territorialismGangs / territorialism 32%32% 4%4% 5%5%

Illegal dumping of wasteIllegal dumping of waste 27%27% 4%4% 5%5%

Rating of AreaRating of Area 59%59% 85%85% 84%84%

Summary Complex problems need “Joined up” Complex problems need “Joined up”

response (i.e. Neighbourhood Management)response (i.e. Neighbourhood Management) Don’t under estimate importance of physical Don’t under estimate importance of physical

change and scale of resources needed to change and scale of resources needed to deliverdeliver

Long term commitment to change essentialLong term commitment to change essential Monitor and publish outcomeMonitor and publish outcome

Where do we go from here? How do we make sure partners work How do we make sure partners work

together?together? Should local budgets be created? Should local budgets be created? How do we make partners How do we make partners

accountable? (PIs)accountable? (PIs) Should Neighbourhood plans be Should Neighbourhood plans be

statutory for areas in worst 15%statutory for areas in worst 15%

Jim Hayton, Executive Director Jim Hayton, Executive Director

Housing and Technical ResourcesHousing and Technical Resources

01698 45440601698 454406

jim.hayton@southlanarkshire.gov.ukjim.hayton@southlanarkshire.gov.uk