"MOBILE BANKING"The Non – electronic Solution

MGNREGS, DISTRICT ANUPPUR, M.P.

Total Blocks 4 Total Gram Panchayats 282 Total Villages 581 Total Population (as per Census 2001) 667155 Total rural population 471803 % of Scheduled castes 7.25 % % of Scheduled tribes 46.41 % Sex-ratio (females/1000 males) 961 % Below poverty line 49.54 %

General General Information Information

Payment of MGNREGA wages to beneficiaries takes at least 1 month.

To receive the payments beneficiaries are often required to travel between 25 to 40 KM.

Lack of branches of commercial banks in rural areas.

Unpleasing attitude of bankers towards the beneficiaries with respect to payments.

Labour payment issuesLabour payment issues

Considerable delay in collection of cheque payments.

Slow pace of payment mechanisms followed by banks.

Loss of one day’s wage of laborers

Labour payment issuesLabour payment issues

INNOVATIONSINNOVATIONS

Aapki Bank

Aapke Dwar

HELLO ANUPPUR

The Call Center

Video Conferencing

AAPKI BANK AAPKE DWARAAPKI BANK AAPKE DWAR

Aapki Bank Aapke Dwar

Nodal Agency : District Central Cooperative Bank ANUPPUR

Facilities at payment site : Drinking water, toilet, shed, library, proper sitting place, extended help to fill the forms. Staffing : One cashier cum clerk and one security guard.

Vehicle arrangements : Six Hard top vehicles.

Prepare separate ledger for every Gram Panchayat.

Open a bank accounts of Implementing agency and the job card holder in the same branch of District Central Co-operative Central Bank .

Payments of wages on specified date ( at least 2 days in a month) and time at the village Panchayat premises.

Publicity of the date of payment.

Issue Tokens to laborers at payment time.

The Process

Payment progress of mobile banking services in MGNREGS (As on 24/12/2010)• Achievements :

S.no.

From -To No. of blocks

No. of vehicles

No. of beneficiaries job

card holders

Payment amount

(` In crores)

Payment days

1 2 3 4 5 6 7

1 27/01/2010To

24/12/2010

04 06 196294 49.08 269

• Average Status of payment

No. of beneficiaries

benefited per day

Payment by one vehicle

(In crores)

Payment per vehicle per day

(In lakh)

Average Payment per person

730 8.18 3.04 2500 Rupees only

AAPKI BANK AAPKE DWARAAPKI BANK AAPKE DWAR

For the proper monitoring, evaluation and resolving the complaints against construction and irregularties of implementing agencies including wages payment of labours, the telephonic approach of local people was launched as a “HELLO ANUPPUR” at District Programme Coordinators Office. Complaints registered at centre is resolved within 24 hour’s by the department and concerning bodies. Till date 413 complaints had been registered. Out of them 358 had been resolved. This facility available to public for 24 hours.

HELLO ANUPPURHELLO ANUPPURThe Integrated Call Center in District

Advantage :Grievance redressal system has become more effective.

Hello Anuppur : Call Centre

The Integrated Call Center in District for monitoring, evaluation and grievance redressal

The call Centre works 24x7 at DPC’s office

Delays in wage payment reduced drammatically

For the proper monitoring & evaluation of the works running under the scheme at

the grass root level on weekly basis video conferencing With Janpad and grass

root level official is held on every Monday of the week headed by District

programme coordinator. This helps in proper monitoring and evaluation of the

Scheme and conveying instruction in time to grass root level.

VIDEO CONFERENCEVIDEO CONFERENCEAt block level

Advantage: Monitoring & Evaulation of different scheme become easier.

On weekly basis with programme officer, Janpad panchyat

and grass root level official by DPC.

Facilitates proper monitoring and evaluation of the Scheme

and conveying instruction in time to grass root level.

Issues related to fund flow, MIS entry and the alerts

associated with that, complaints etc. can also be addressed.

Video ConferenceVideo Conference

Advantages

Payments at the doorstep within 7 days.

Delay in Payment has come down from 1 month to 7 days.

Significant saving of time and efforts of laborers in getting the payments.

Prevents the loss of one productive working day of laborers.

It increases the interest levels of beneficiaries towards schemes.

Advantages

Increases saving habit among laborers.

Facilitate easier identification of beneficiaries/laborers.

Officers are now able to give more time for better implementation of the scheme.

Change at a glanceChange at a glanceCOMPARATIVE PROGRESS OF YEAR 2009-10 & 2010-11COMPARATIVE PROGRESS OF YEAR 2009-10 & 2010-11

YEAR 2009-10 2010-11

Employment Provided to Families 73997 101822

Total Running Works 15257 27351

Beneficiary Oriented Works 11740 19250

Total Man days 51.17 Lacs 68.54 Lacs

Total Expenditures 8117.32 Lacs

11676.38 Lacs

Employment Provided to SC/ST Families 64 % 71 %

No. of Gram Sabhas held 2125 3396

Grievance Redressal 99 out of 116

71 out of 76

MIS Feeding 5223.72 Lacs

9872.55 Lacs

The ultimate outcome ! The ultimate outcome !

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