mobile internet in india

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Mobile Internet Usage in India Alistair Hill [email protected]

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Mobile Internet Usage in India

Alistair Hill

[email protected]

On Device Research Services

On Device Answers

On Device Effectiveness

On Device Panels

Device agnostic survey product. Works on mobile, PC, iPad.

Advertising effectiveness for

mobile and outdoor media.

Global consumer research panels. Quick and affordable insight

from any country.

Research Methodology

• Online interface allows clients to create and edit surveys.

• 5 question types available.• Automatically identifies device,

carrier and GPS location (where possible).

• Consumers fulfil survey on the mobile internet.

• The sample is representative of mobile internet browsers and weighted by OEM share and demographics.

• Survey results are processed and analysed.

• Analysts deliver insight into consumer behaviour and attitudes.

Yes No0%

10%

20%

30%

40%

50%

60%

70%59%

41%

Do you have a bank account?

% M

obile

Inte

rnet

Use

rs

Mobile Internet survey created through On

Device Answers

Respondents recruited through On Device

Panels

Data analysed to retrieve insights

• Mobile Internet Overview• Opera Mini• Mobile Payments

Agenda

46% of Mobile Internet Users Don’t Use the PC Internet

• 90% of mobile internet users browse at home.

• These two facts combined show how the mobile internet will play a different role in Indian society. Instead of being an additional Internet access method, like it is in many developed markets, it is the primary method for most.

At home Outside At work University or school

Whilst Travelling

0%

20%

40%

60%

80%

100% 90%

31%26%

19% 19%

Location of Mobile Internet Usage

% M

ob

ile B

row

se

rs

Use PC Internet Don't Use PC In-ternet

40%

50%

60%

54%

46%

PC vs Mobile Internet Usage

% M

ob

ile B

row

sers

Country: IndiaDate: June 2010 - N = 1070

69% of Indian Mobile Internet Browsers Use Search

• Communication services such as e-mail and social networking popular.

• Cricket news and scores the top information genre.

Searc

h

E-mai

l

Social

Net

workin

g

Cricke

t New

s + S

core

s

Enterta

inm

ent N

ews

World

+ L

ocal N

ews

0%

20%

40%

60%

80%69%

42% 39% 38% 38%29%

Top Genres for Mobile Internet Usage

% M

ob

ile

Bro

wse

rs

Country: IndiaDate: June 2010 - N = 1070

Mobile Internet Users are Largely Young Males

• Most mobile Internet users in India are males between 18 and 24, a typical early adopter profile.

• There are few females or over 35 year olds.

13-17 18-24 25-34 35-44 45+ Male Female0%

20%

40%

60%

80%

100%

15%

59%

21%

5%0%

95%

5%

Mobile Internet Demographics

% M

ob

ile B

row

sers

Country: IndiaDate: June 2010 - N = 1070

65% of Indian Mobile Internet User Have a Nokia

• Nokia dominates the Indian mobile Internet market.

• Samsung and Sony Ericsson are the only other OEM’s with any meaningful share.

Nokia

Samsu

ng

SonyEric

sson LG

Huawei

Mic

rom

ax

Moto

rola

0%

10%

20%

30%

40%

50%

60%

70% 65%

13%9%

1% 1% 1% 1%

Mobile Internet Users By OEM

% M

ob

ile B

row

se

rs

Country: IndiaDate: June 2010 - N = 1070

• Mobile Internet Overview• Opera Mini• Mobile Payments

Agenda

Opera Mini Browsers Use the Mobile Internet More Frequently

• 25% of Opera Mini users browse the mobile Internet at least one hour per day, which is 50% more likely than those who don’t use Opera Mini.

• 78% of Opera Mini users browse the mobile Internet on a daily basis.

At least 1 hour per day

Everyday Total Daily Users Several times a week

A few times a month

0%10%20%30%40%50%60%70%80%90%

25%

53%

78%

12% 9%17%

53%

69%

20%11%

Frequency of Mobile Internet Usage

Opera Mini Users Non Opera Mini Users

% G

rou

p

Country: IndiaDate: June 2010 - N = 1070

28% of Indian Mobile Browsers Use Opera Mini

• A third of Nokia browsers use Opera Mini, a higher penetration compared to Sony Ericsson and Samsung.

• Many Nokia devices come pre-installed with Opera Mini.

Total Nokia SonyEricsson Samsung0%

5%

10%

15%

20%

25%

30%

35%

28%

32%

20%

12%

% of Browsers Who Use Opera

% M

ob

ile B

row

sers

Country: IndiaDate: June 2010 - N = 1070

• Mobile Internet Overview• Opera Mini• Mobile Payments

Agenda

Over Half of Mobile Browsers Don’t Have a Bank Account

• Half of those who don’t have a bank account stated that they would purchase goods and services via their mobile phone, given the chance.

No Yes42%

44%

46%

48%

50%

52%

54%

56%

54%

46%

Bank Accounts for Mobile In-ternet Users

% M

ob

ile B

row

se

rs

Would Purchase via Mobile Phone

I would not pur-chase items using my mobile phone

0%

10%

20%

30%

40%

50%

60%

49% 51%

Non Bank Account Holders - Atti-tudes Towards Mobile Payments

% N

on

Ba

nk

ed

Country: IndiaDate: June 2010 - N = 1070

Most Mobile Internet Users Willing to Use Mobile Payments

• 55% of Indian mobile Internet users trust their mobile for purchasing goods and services.

• Most are willing to spend small amounts but 22% stated they would buy goods and services over 501 Rupees (£7.30). Existing payment methods (PSMS) will not be suitable for many transactions over this amount.

0-500 Rupees 501-1,000 Rupees

1,001-2,500 Rupees

2,500-10,000 Rupees

10,000+ Rupees

I would not purchase items using my mo-

bile phone

0%

10%

20%

30%

40%

50%

33%

9%4% 6%

3%

45%

How much are you willing to spend on goods and services using your mobile phone?

% M

ob

ile B

row

se

rs

Country: IndiaDate: June 2010 - N = 1070

Thank YouAlistair Hill

[email protected]+44 (0) 7931 518 232