On the Go…

• Universal

• Bite Sized

• On Demand

• Typically Blended

• Can Be Collaborative

• Can Be Location Dependent

• Push and Pull content

What is Mobile Learning?

Type of Training WBT ILT/vILT Mobile

Compliance Self-paced event Scheduled event On the go / when needed

Knowledge Builders

• Concepts, Principle

s

• Examples/Non-

examples

Scenarios

• Watch/Listen

• Locate/Interpret

• Apply/Decide

Assessment

• Complete quiz

Discussion

• Main Points

• Debate/discuss

• Explain

consequences

Group Activities

• Review cases

• Locate and

interpret

principles/policies

• Make a decision

• Receive feedback

Searchable Reference

• Top Tips

• Definitions

• Policies, Principles, SOPs

Collaborative

• FAQ/Forum

• Poll

• Email/SMS Quiz

Knowledge Checks

• Short cases studies

• MC quizzes

• Feedback and Coaching

Design Approach

Type of Training WBT ILT/vILT Mobile

Sales Self-paced event Scheduled event On the go / when needed

• Knowledge

Builders

• Scenarios

• Simulation

• Discussion

• Group Activities

• Role Play

• MOBILE: Poll,

SMS, Email, Voice,

Video

• Short Modules

• Sales Pitches

• References: Product Guides, Price

Lists, etc.

• Job Aids: Customer Profile,

Calculator, Checklists, Calendars

• Action Plans

• Video examples

• SMS Quiz

Systems

• Business Process

Overview

• Definitions, System

Features

• Role and Task-

based Simulation:

See Its, Do Its, Try

Its

• Discussion

• Scenarios

• Troubleshooting

• Hands-on practice

• Business Process Animation

• Interactive Workflow Visual

• Video - See its (short clips)

• Step-by-Step Reference (Video,

Text with Visuals)

• Feedback Loop

• FAQ, Poll, Forum

• Quizzes

Design Approach

Type of Training WBT ILT/vILT Mobile

Product

Knowledge

Self-paced event Scheduled event On the go / when needed

• Knowledge

Builders

• Video Scenarios

• Examples, Visuals

• Discussion

• Group Activities

• Video Scenarios

• Role Play

• Role Play using

Mobile devices

• Product Guides

• Quick Reference

• Job Aids

• QR Code Reader

• Promotional Video

• Poll, Blog, Forum

• SMS or Email Quiz

• Role Play using Mobile devices

(ILT)

Change

Management

• Knowledge

Builders

• Examples, Visuals,

Scenarios

• Simulation

• Leaders Teaching

Leaders

• Discussion

• Large and Small

Group Activities

• Role Play using

Mobile devices

• Expert Opinion and View Points –

Video/Audio

• Chart – current and future

• Survey

• FAQ, Poll, Forum

Design Approach

Thank You