mobile payments: south africa 2014

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MOBILE PAYMENTS ZA Patrick Carmody | uxfoundry.co.za July 2014

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A snapshot look of the mobile payments market in South Africa, with reviews.

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Page 1: Mobile Payments: South Africa 2014

MOBILE PAYMENTS ZA

Patrick Carmody | uxfoundry.co.za

July 2014

Page 2: Mobile Payments: South Africa 2014

ABOUT THIS DECK

• 2014 has ushered in the first 3 mobile payments apps in South Africa

• The most notable mobile pmt apps to date will be looked at in this presentation:

– Zapper– Snapscan (in partnership with Standard Bank)– Flickpay (in partnership with Wigroup)

Page 3: Mobile Payments: South Africa 2014

REVIEW• Registering on all 3 apps is smooth and

seamless, taking less than 5 mins

• Experiences at merchants have been excellent, with Zapper and Snapscan improving the restaurant exit experience markedly

• The only negative we experienced was where cashier intervention was required (Flickpay), which leads to a backfiring of the experience

Page 4: Mobile Payments: South Africa 2014

Type: Scan receipt to pay

Developer: Zapper Ltd.

Backer: Undisclosed VC

Start Date: February 2014

Main Merchants to date: KZN Restaurants

Review: 10/10

Page 5: Mobile Payments: South Africa 2014
Page 6: Mobile Payments: South Africa 2014

SCAN QR ON RECEIPT

Page 7: Mobile Payments: South Africa 2014

HISTORY TX SUMMARY

Page 8: Mobile Payments: South Africa 2014

Type: Scan receipt to pay

Developers: FireID

Backer: Standard Bank

Start Date: February 2014

Main Merchants to date: Western Cape Restaurants

Review: 10/10

Page 9: Mobile Payments: South Africa 2014
Page 10: Mobile Payments: South Africa 2014

MERCHANT FINDER

Page 11: Mobile Payments: South Africa 2014

REGISTERING HISTORY

Page 12: Mobile Payments: South Africa 2014

Type: Scan receipt to pay

Developers: Flickpay Ltd.

Backer: WiGroup

Start Date: June 2014

Main Merchants to date: Vida e caffe, national

Review: let down by lack of cashier awareness

Page 13: Mobile Payments: South Africa 2014

HOMESCREEN MERCHANTS

Page 14: Mobile Payments: South Africa 2014

HISTORY VOUCHER

Page 15: Mobile Payments: South Africa 2014
Page 16: Mobile Payments: South Africa 2014
Page 17: Mobile Payments: South Africa 2014

HOMESCREEN MERCHANTS

Page 18: Mobile Payments: South Africa 2014

HISTORY VOUCHER