mobile plans and telstra business mobile plans · 2010-07-20 · telstra telstra mobile broadband®...
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TelstraTelstra Mobile Broadband® – Next G™ Network Application FormTelstra Mobile Plans and Telstra Business Mobile Plans – Transfer of Ownership/Group Saver
Telstra ID Requirements for entering into a contract for a post paid Telstra Mobile Service – 100 points required.
HAVEYOUGIVENTHECUSTOMERTHEBUSINESSMOBILESERVICES"WHATYOUNEEDTOKNOWWHENSIGNINGUP"BOOKLET?
PersonalApplications(PrivateandSoleTraders)All applicants must provide one form of Original Primary Identification and a minimum of one form of Original Secondary Identification. Requirements are split into primary and secondary.
NB: ID sighted must be current, achieve a minimum of 100 points and be an original copy.
CompanyandGovernmentAccountsAll applicants must provide a letter of Authorisation/Purchase Order (dated within 60 days of purchase) plus one form of Original Primary Identification and a minimum of one form of Original Secondary Identification.
NB: Original Authorisation Letter on original company letterhead or Purchase Order signed by the company representative.
UnacceptableIDThe following forms of ID are amongst those considered as unacceptable for both personal and company accounts: - Any identification which has expired - Photocopies of ID - Club cards (e.g. RSL, AFL, League clubs, etc) - Store cards (e.g. Myer/Grace Bros, David Jones, Katies, Cash Converters, Sportsgirl, Esprit, etc) - Non Tertiary Student ID - Housing Commission/Rent Assistance cards or passbooks - Business Cards - Group certificates - Frequent Flyer cards - NSW birthcard
BusinessRules - New post-paid connects on Next G™ 3G and GSM networks.
- Does not include pre-paid services.
- Does not include handset upgrade to an existing Active service.
- Telstra reserves the right to change or withdraw any part of the identification criteria without any prior notice.
CorporateCustomers• Existing Corporate or Government customers and their authorised representatives who have an established
agreement with Telstra, i.e> 6 months, will NOT be required to undergo the full 100 point ID check.
• An original letter of Authorisation or Company Purchase Order must still be provided.
• The representative must produce a security pass or company ID, the details of which should be recorded on the application.
NEWCorporateorGovernmentaccountsMUSTCOMPLETEANDSUBMITthe100pointsIDrequirement.
CurrentTelstraMobileCustomerupgradingtoacontractAll applicants must provide one form of Original Primary Identification or two forms of Original Secondary Identifications.
NB: Company upgrades require a letter of Authorisation/Purchase Order.
PrimaryID AvailablePoints
Australian Passport (with photo and signature) 70
Australian Drivers Licence with photo and signature (WA Drivers Licences accepted) 60
Police/Defence Force ID (with photo) 60
Credit Card (with photo and signature) 50
Blind Citizens Australia Identity card (with photo and signature) 50
Shooters Licence (with photo and signature) 40
Birth Certificate or original Birth Extract (need marriage certificate if name changed through marriage) 40
International Passport – Date of visa must expire after the contract end date 30
SecondaryID AvailablePoints
* Current Telstra customer greater than 12 months+ 70
Aged Pension card 40
* Credit, Debit, ATM cards (Australian financial institution cards only) 40
* Mortgage documents (letter of offer/contract) 35
* Certificate of Title 35
Valid Australian Proof of Age 35
Tertiary Student ID card with photo 25
Social Security card 25
Disability Pension card 25
Health Care card 25
* Private Health Insurance membership card 25
Paper Drivers Licence (e.g. interim licence) 25
Employment ID card (with photo) 40
Employment ID card (without photo) 30
Drivers licence (international/overseas) 25
* Adoption or Marriage certificate 25
* Electoral roll records 25
* Medicare card 25
* Local Council rates notice 25
* Statement of account from financial institution 25
* Gas, electricity, vehicle registration bills less than 12 months old 25
* Only one form of ID may be sourced from document types marked with an * E.g. one credit card and/or one rate notice will be accepted. + Customer must show bill less than 6 months old.
PrimaryID AvailablePoints
Australian Passport (with photo and signature) 70
Australian Drivers Licence with photo and signature (WA Drivers Licences accepted) 60
Credit Card (with photo and signature) 50
Police/Defence Force ID (with photo) 60
Blind Citizens Australia Identity card (with photo and signature) 50
Shooters Licence (with photo and signature) 40
International Passport – Date of visa must expire after the contract end date 30
* NB: ID must be current* Customer must supply bill less thsn 6 months old.
SecondaryID AvailablePoints
* Telstra company account greater than 12 months 70
Electricity company account less than 6 months old 40
Gas company account less than 6 months old 40
Water company account less than 6 months old 40
Local Council company rates account less than 6 months old 40
Company Credit Card 40
Employment ID card (with photo) 40
Employment ID card (without photo) 30
1325308-07 PRINTDATE8-2007
TelstraMobile Plans and Telstra Business Mobile Plans – Transfer of Ownership/Group Saver
Mobile Plans and Telstra Business Mobile Plans Transfer of Ownership/Group Saver
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SAMPLE FORM5 3 4 3 6 6 0 1
5 6 7 1 0
Sarah
Telstra Shop
2 K 2 7
John BrownJohn Citizen 01 09 06
JohnCitizen
123 Main Street Maintown 1234
2 9876 5432
01 09 06
✓ ✓
✓
0 9 8 7 6 5 4 3 2 1
3.NEW MOBILE SERVICE USER/S NAME – TO BE COMPLETED BY THE NEW ACCOUNT HOLDER
NOTE: Account Holder to complete this section to allow another person to use the eligible service(s) listed in Section 1 and to be transferred to the New Group Saver as listed in Section 2.
If you wish to change the Monthly Spend, Bonus Option/ Business Bonus Option or other value added services for the services listed above, please ask your dealer or contact Telstra on 125 111.
ABCDE
Mobile Service Number*
: : : : : : : : :0 4
132530 8-07 THIS FORM REMAINS THE PROPERTY OF TELSTRA TELSTRA COPY – WHITE, DEALER COPY – YELLOW, CUSTOMER COPY – BLUE
Consumer Only
Mobile Plans and Telstra Business Mobile Plans – Transfer of Ownership/Group Saver FORM B® Registered Trade mark of Telstra Corporation Limited ™ Trade mark of Telstra Corporation Limited A.B.N. 33 051 775 556 Transfer of Services (no New Group Saver) Establishing a New Group Saver Transfer of Ownership (no New Group Saver)
ABCDE
New Service User NameMobile Service Number*
5.EXISTING TELSTRA MOBILE SERVICE OWNER ACCEPTANCE – FOR TRANSFER OF OWNERSHIP ONLYBy signing this section, I agree that:i) from 12 o’clock midnight on the day Telstra accepts this application, Telstra will transfer the contract(s) for my eligible Telstra Mobile GSM/Digital CDMA/3G/Next G network service(s) listed in section 1 to the Account named in Section 2 on the terms set out on this application form. ii) I will be liable for all fees and charges incurred in relation to these services until 12 o’clock midnight on the day that Telstra accepts this application. iii) details of calls made by me until this application is accepted will appear on my bill. iv) any requests for variation, suspension or cancellation of the service(s) after this date may only be made by the New Account Holder. v) If I have been specified as a “New Mobile Service User” in Section 3 below, I agree to be known as an Mobile Service User under the new Account Holder’s Account from the date this application is accepted.vi) If the new Account Holder’s Account is terminated, all Mobile Service Users listed under that Account will also be terminated. vii) Telstra’s commitment to privacy is set out in Telstra’s “Protecting Your Privacy” statement I have received from Telstra. viii) Telstra may obtain information about me, including a consumer credit report from a credit reporting agency, and may use and disclose personal and credit information about me as set out under “Privacy considerations” on the back of this form (Part 3). I warrant that all information in this Section 1 is true and correct. If I am the Authorised Signatory, but am not the Existing Mobile Service Owner, I warrant that I am authorised to sign this form on the Existing Mobile Service Owner’s behalf.Existing Mobile Service Owner Name Existing Mobile Service Owner/Authorised Signatory Date
/ /
1. EXISTING TELSTRA MOBILE GSM/DIGITAL CDMA/3G/NEXT G™ NETWORk SERVICE NUMBERS AND OWNER DETAILS – TO BE COMPLETED BY THE EXISTING MOBILE SERVICE OWNER. NOTE: All eligible services listed in this Section 1 will be transferred to the Account nominated in New Account Holder Details (Section 2).
4. PERSONAL IDENTIFICATION – TO BE COMPLETED BY THE DEALER ONLY.NOTE: This section must be completed in order for this application to be accepted by Telstra. Enter details in relevant fields (e.g.do NOT enter credit card number if used)New Account Holder Date of Birth / /
PRIMARY (at least one form)
Document Type Points Doc/Acc.No.
Date Issued
Expiry Date D.O.B.
1
2
SECONDARY (at least one form)
1
2
3
TOTAL POINTS (must be 100 minimum)
5.DEALER AUTHORISATION – TO BE COMPLETED BY THE DEALER ONLYI am satisfied that the details provided on this form apply to the Account Holder and that the Account Holder/Authorised Signatory has shown me 100 points of current identification (in original form) to meet Telstra’s ID requirements.I confirm that I have provided a copy of the Business Mobile Services Booklet, written program details and Telstra’s “Protecting Your Privacy” statement to the Account Holder/Authorised Signatory.Dealer Premise Code
: : :NAC Operator
Name of Dealer/Representative (please print) Authorisation No.
Signatory of Dealer/Representative Date
/ /
6.ACCOUNT HOLDER ACCEPTANCE – TO BE COMPLETED BY THE NEW ACCOUNT HOLDER
Important: Read the terms set out on the back of this application form, our Business Mobile Services “What you need to know when signing up” Booklet (“Booklet”) and any relevant promotional or pricing brochure. These terms apply to your mobile plan and include requirements to pay charges and other terms which limit your rights and our liability in certain circumstances. If you don’t understand or agree to any term, please speak to the dealer or us before signing. Only sign this section if you wish to be bound by these terms.
By signing this form I understand and agree that, from 12 midnight on the day Telstra accepts the application:
• If I do not already have an existing Group Saver or New Group Saver and wish to establish a New Group Saver, Telstra will establish a New Group Saver in my name on the terms set out in this application form and in the promotional brochure, which I have received and read, and I will comply with these terms.
• I will receive a single account for all the fees and charges incurred by the eligible Telstra mobile GSM/Digital CDMA/3G/Next G Network services listed in Section 1 above.
• I will be legally liable to pay all fees and charges, including minimum monthly spend, access fees for each of the eligible services listed in Section 1 and any additional contract payments, incurred by or applicable to, the eligible services listed in Section 1 above as and when they fall due and all fees and charges incurred by the eligible Telstra mobile GSM/Digital CDMA/3G/Next G Network service listed in section 1.
• If a service listed in section 1 remains subject to a contract term as at the date on which the application is accepted by Telstra and that service is subsequently cancelled by Telstra or me before the end of the contract term, I may be liable to pay an additional amount or earlier termination charge to Telstra.
• If the Existing Mobile Service Owner(s) of the service(s) listed in section 1 has elected a 12, 18 or 24 month Mobile Repayment Option in relation to the service(s), I will be legally liable for all fees and charges associated with the repayment of the telephone (excluding fees and charges for any repayments owed by the Existing Mobile Service Owner under an equipment Financing Arrangements).
Telstra’s commitment to privacy is set out in Telstra’s “Protecting Your Privacy” statement which is set out in the Booklet and at http://www.telstra.com.au/privacy/privacy_statement.html
I agree that Telstra, its related bodies and its dealers may obtain information about me including a consumer credit report from a credit reporting agency, and may collect, use and disclose personal and credit information about me on the terms and for the purposes set out in the “Privacy considerations” section on the back of this form. Where applicable, I confirm that any disclosure of information about the way I use my Telstra service (including call spend) by Telstra to the dealer has been made with my permission. I confirm that all information in this application is true and correct. If I am the Authorised Signatory, but am not the Account Holder, I warrant that I am authorised to sign this form on the Account Holder’s behalf. Telstra may vary Our Customer Terms in accordance with Our Customer Terms (summarised in the Booklet) and may result in changes to the terms and pricing of the mobile plan and Telstra mobile service, including the terms set out in this application form, the Booklet and relevant promotional or pricing brochure.Account Holder Full Name (please print) Account Holder/Authorised Signatory Date
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Telstra mobile phones may interfere with sensitive biomedical electronic devices – check with your specialist before use.
$10 $20
Business Only
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2.DETAILS OF ACCOUNT HOLDER TO WHOM SERVICES WILL BE TRANSFERRED – TO BE COMPLETED BY THE ACCOUNT HOLDERI wish to establish a New Group Saver Yes No OR I have an existing New Group Saver Yes NoNote: All eligible services listed in Section 1 above will be transferred to the Account nominated in this Section 2.Account Number (must be completed) Title Surname Given Name
: : : : : : : : : Current Phone Number (not a mobile) or Trading Name or Trustee (if applicable)
( ) Account Holder Address (if applicable) City/State Postcode
Company Name (if applicable) ACN/ABN/ARBN
Company Address (not a PO Box) City/State Postcode
Billing Address (if different to Account Holder/Company Address) City/State Postcode
Email Address
Account Contact (if different to Account Holder/Company Name)Title Surname Given Name Phone Number (Is the Phone Number Silent? Yes No)
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$100$80$60$30 $40 $150 $250 $350 $500 Other
Plan and Minimum Monthly Spend (incl. GST)
Mobile Plans and Telstra Business Mobile Plans Transfer of Ownership/New Group Saver – Terms and Conditions
1. Transfer of Ownership/Services
General You agree that the contracts for Telstra Mobile GSM/Digital CDMA/3G/Next G Network services listed in Section 1 will be transferred to You under the Account nominated in Section 2, on these terms and conditions, the Booklet, Telstra’s Our Customer Terms (as amended from time to time), the relevant promotional brochure (if any) and the original service application form (“Terms”). Telstra may reject this application for any reason, including if the services listed in Section 1 are not eligible to be listed under Your Account. You agree to pay all fees and charges (including any Monthly Spend, if applicable, call charges and fees and charges for any value added services) for each service transferred to You under the Account nominated in Section 2.
You agree that if any of the contracts for the services listed in Section 1 require payment of an amount in certain circumstances, including any fees, cancellation or disconnection charges, You will pay those amounts to Telstra if such circumstances occur. For the avoidance of doubt, the existing contractual obligations in relation to the services listed in Section 1 and transferred to the Account nominated in Section 2, will continue to apply to the services (including any minimum contract term commitment, where relevant).
You agree to ensure that all Service Users comply with the Terms.
CDMA services are not available to new or re-contracting customers.
Additional terms for New Group Saver(a) You must provide us with proof of your Australian Business Number
(ABN), Australian Company Number (ACN) or Australian Registered Business Number (ARBN).
(b) If we accept your application, you understand that each of the Telstra Mobile GSM/Digital CDMA/3G/Next G Network services listed under your New Group Saver account nominated in Section 2 (Group Account) will share in the included voice call value (if any) that is available on services listed under your Group Account. Any unused included voice calls will be forfeited each month. You also understand that each service on your Group Account will continue to receive the Bonus Option/Business Bonus Option or Monthly Credit (if any) applicable to that service on the terms and conditions applicable to that service.
(c) If you already have an existing Group Saver on the account nominated in Section 2, you are not eligible for a New Group Saver on the same account unless you first cancel your existing Group Saver.
(d) You are required to pay the sum of the access fees/monthly spend for all of the services listed under your New Group Saver each month.
(e) You may remove services from your New Group Saver or cancel your New Group Saver at any time by notifying us.
(f) If you elect to remove a service from your New Group Saver, the New Group Saver benefits will no longer apply to that service and all calls will be charged in accordance with the standard rates for that plan.
(g) You must have a minimum of 2, and can have no more than 20 services in your New Group Saver. At least one of the services in your New Group Saver must be a Telstra Business Member Plan service, Telstra Business Casual Plan service or Telstra Business Phone Plan service. You agree that we may cancel your New Group Saver if you do not meet these requirements. We will tell you before this happens.
(h) Certain Telstra plans are incompatible with the New Group Saver. These plans are listed in Our Customer Terms. Services on these plans will not be listed under your New Group Saver.
(i) All services listed under your New Group Saver will continue to receive the benefit of the New Group Saver offer while it is still available. If the New Group Saver offer is no longer available, then we may roll you over to another current group plan which is reasonably comparable. We will tell you before this happens.
( j) In addition to any other rights we may have, you agree that we may cancel your New Group Saver if you do not pay us by the due date or if you fail to remedy any breach (that can be remedied) within 7 days of Telstra notifying that you must remedy the breach.
2. Our Customer TermsTelstra reserves the right to change or withdraw this offer, in whole or in part, as set out in Our Customer Terms (and summarised in the Business Mobile Services Booklet).
Telstra’s Our Customer Terms (as amended by Telstra from time to time) apply to the provision of all Telstra mobile services relevant to this application.
3. Privacy considerationsPlease read Telstra’s “Protecting Your Privacy” statement carefully. It summarises how Telstra, its related companies and its dealers will collect, use and disclose your personal information (including for marketing to you) and your rights in relation to accessing and correcting that information. The Booklet contains the Privacy Statement that is current as at the date of printing the Booklet. The Privacy Statement is also available at http://www.telstra.com.au/privacy/privacy_statement.html
In addition, you agree that we may, subject to the provisions of the Privacy Act 1988 (Cth) in force from time to time:
a) disclose information about you in this application, (including information contained in any application for additional services and information relating to the conduct of your account) to a credit reporting agency for the purpose of obtaining and maintaining a credit information file about you, and to another credit provider or a collection agent for the purpose of collecting overdue payments relating to credit owed by you and notifying defaults by you; and
(b) obtain and use information about your creditworthiness (including a consumer or commercial credit report) from a credit reporting agency, credit provider or other business that reports on creditworthiness for the purpose of assessing an application (including this application and any application for additional services) or collecting overdue payments.
For the purpose of this section 3, “you” and “your” refers to the Account Holder and the Account Holder’s Authorised Signatory (if applicable).
4. Goods and Services TaxWhere GST is imposed on any supply made to You under the terms of this application and the consideration payable for the supply under any other part of this application is not expressed to be inclusive of GST, You must pay, in addition to any GST exclusive consideration payable for the supply, an additional amount calculated by multiplying the value of that GST exclusive consideration (without deduction or setoff) by the prevailing GST rate. Any amount of GST payable by You on a supply made under the terms of this application (including in circumstances where the consideration is expressed to be inclusive of GST) is payable upon demand whether such demand is made by means of a tax invoice or otherwise.
You will be provided with a tax invoice for any taxable supply made to You under the terms of this application.
5. Definitions“You” or “Your” refer to the Account Holder, unless otherwise specified.
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