mobile practice - sales presentation · about the practice includes architects, sr. team leads,...

Mobile Practice - Sales PresentationAswin Kumar A.

Practice Head - Mobile Solutions

INTRODUCTION

Technology & Platforms

Key features and capabilities

Ionic Cordova API Development API Integration

Coredata 3rd Party Integration Payment Gateway Push Notifications

Location Tracking &GPS Maps Integration Image Manipulation Image Scanning

Multi-threading SQLite Chat XMPP

QR Code Bar Code Facebook/Google/Twitter Animations

Analytics Crash Reporting Augmented Reality Virtual Reality

Artificial Intelligence Image Recognition Chatbots Accessibility

UI Design Agile Automation Documentation

Git Code Review Continuous Integration Multi-language Support

} Native

} Hybrid

About the Practice

▪ Includes Architects, Sr. Team Leads, Certified Developers, UI/UX Developers ▪ Cross-trained in multiple technologies ▪ Delivered over 40 apps to clients - can search in Stores ▪ Average experience of resources 4.7 years ▪ Industry standard best practices for Security and Code Management ▪ Proven streamlined process from Discovery to Delivery

What can we deliver?Open your phone!

… and more

▪ Mobile app uses your mobile hardware (Camera, GPS, etc.,) effectively

▪ Mobile app can function offline ▪ Mobile app is more reliable than just a browser ▪ Effective in engaging with user e.g. rewards, push notifications,

loyalty programs, etc., ▪ Easy to create better user experience

Mobile app Vs Mobile friendly

CUSTOMER SEGMENTS

▪ Those who don’t know they need a mobile app ▪ Those who want a mobile app

▪ Don’t have a technical team ▪ Have a team that they want to augment

▪ Those who have a mobile app but need technical support ▪ Want to add features or fix bugs ▪ Provide ongoing support

Customer segments

Who to sell to?- Identifying clients who don’t know they need a mobile app

▪ Need to access and update information remotely? ▪ Works offline ▪ e.g. Expense tracker

▪ Need to notify about backend changes to all / select users? ▪ e.g. Event apps - changes to event venue, prize winner, poll results

▪ Want to extend existing capability to mobile devices? ▪ e.g. ServiceNow ITSM

▪ Need to communicate realtime?

Common discovery questions / pain points

▪ What is the most critical information that you cannot access away from your system?

▪ What is the most manual process that involves pen and paper that you have to input into your web based systems?

▪ What is the easiest way that your customers access their information from you?

▪ How are your mobile users consuming your services?

V-Soft Benefits / Differentiators

▪ All skills and experience under one roof – Come up with a concept and we will build you an app

▪ Try before buying – POC to try out the team and quality of deliverable at less cost

▪ Reusable components for common use cases so fast delivery – User management, Payment gateway integration, Offline availability etc.

▪ Flexible on stack – Want Native / Hybrid / Native Hybrid for mobile? – Android/iOS/Windows – Integrate with any backend

▪ Flexible cost effect pricing models – Blended team with onshore mgmt and offshore development – Fixed bid, T&M or Retainer teams

▪ Agile execution ensuring quality and transparency – Ability to view progress, modify priorities

SERVICE OFFERINGS

What to sell?

Blended Retainer Team

Apps Team

Custom AppsReady-made

Apps

Product apps

Field Services apps

Event, Organisation

ServiceNow apps

Reservation/Ordering

What to sell?


Apps Team


Apps

Field Services apps

Event, Organisation

ServiceNow apps


Product apps

Product Apps

▪ Involved business logic ▪ Focused on everything the business wants to do

▪ as opposed to being a support system for the main business ▪ Stakeholders need tight / granular control on how the

product gets developed - tech stack, UI/UX, priority of features etc.,

▪ Best targets are startups ▪ e.g. Amedico

Apps > Custom Apps

Case Study - Amedico – Uber for nurses

▪ Had an amazing idea but – No experience in building mobile apps – Don’t know where to start – Don’t have time or resources for a full-on team – Have less than 10 weeks to build an Uber

▪ What we did for them – We did hand holding on defining an MVP – Step by step guidance in transforming their idea into a mobile app – Helped choose right tech stack, coordinated 15 member team and

delivered in 10 weeks ▪ How did it benefit them

– Assumptions validated without having to burn all their cash – Functional business ready for next level of investment

Apps > Custom Apps > Product Apps

What to sell?


Apps Team


Apps

Event, Organisation

ServiceNow apps


Product apps

Field Services apps

Field Services Apps

▪ Apps for managing resources who work remotely / on the move

▪ Features - Keep track of scheduling, utilisation, time reporting, sync & archival of collected data. Offline data collection.

▪ Companies who need to manage installation, service or repairs of systems or equipment

▪ e.g. LSS

Apps > Custom Apps

Case Study - LSS

▪ Hugely manual cumbersome process– Agents would go to hospitals with forms and digital camera– 1000s of fire hydrants and equipments to be inspected in single facility– Back-office person to enter all this data from forms and upload related picture. Need assistance from field agent to clarify.

▪ Mobile app for agents▪ Will receive assigned tasks directly on phone▪ Can simply open camera, click picture, fill related info and submit - no need for back-office person to enter again▪ Can easily verify data later from mobile phone▪ Works offline

▪ Benefits▪ Reduced completion time from 3 weeks to 2 days▪ Able to expand business without adding more resources▪ 100s of hours of manual work saved each month▪ Assigning of tasks hassle-free▪ Keeping track of agents time traveling, working became easier. No more time-zone issues.

Apps > Custom Apps > Field Services apps

What to sell?


Apps Team


Apps

Event, Organisation


Product apps

Field Services apps

ServiceNow apps

ServiceNow Apps

▪ Apps that replicate functionality provided by ServiceNow backend ▪ Integration of APIs ▪ Service Catalog, Incident/Problem Reporting

▪ Provides a convenient front-end, while all ServiceNow backend features continue to work as configured ▪ Workflows, Email Notifications

▪ e.g. UofL, Expense Tracker

Apps > Ready-made Apps

Case Study - UofL

▪ Came to us for a ServiceNow implementation for managing requests and incidents ▪ Users were students and teachers, who were on the move ▪ Tedious to load up the site, login, log requests ▪ Thought mobile app would need too frequent updates

▪ ServiceNow mobile app was an up-sell ▪ Incident/Problem management was pluggable ▪ Developed dynamically loading forms without affecting performance

▪ Benefits ▪ Branded solution, better image for university ▪ More users due to being mobile accessible ▪ Cost efficient ▪ No double work since no need to update apps

Apps > Ready-made Apps > ServiceNow apps

What to sell?


Apps Team


Apps

Event, Organisation

Product apps

Field Services apps

ServiceNow apps


Online Reservation / Ordering apps

▪ Any brick-n-mortar place which needs to users to reserve and use their service - or rent

▪ Features - Scheduling on a calendar/clock, showing classes of service, showing availability, paying from mobile

▪ Bowling alley, Book / Digital library, Ground booking, Restaurant table booking

▪ e.g. Restaurant app


Case Study - Restaurant app

▪ Problem ▪ People would call to reserve, or request for items ▪ Hard to track users information, cancellation etc ▪ Hard to reward repeat customers ▪ Mobile friendly website also ineffective

▪ Solution ▪ Mobile app with branding ▪ Can let users register/login, providing all required details like name, address, IDs etc ▪ No confusion on booking slots / items, as it shows availability live status

▪ Benefits ▪ Better traction of users, loyalty ▪ Cost and time effective, as it has ready-made components

Apps > Ready-made Apps > Reservation/Ordering

What to sell?


Apps Team


Apps

Product apps

Field Services apps

ServiceNow apps


Event, Organisation

Event / Organisation apps

▪ Any event/organization which needs to put out their name / information for mobile access / marketing purpose

▪ Features - User Registration/Login, Update-able news feed, Push Notifications, Contact / other static pages

▪ Sports, Charity, Conferences, NGOs - which needs to connect with community

▪ e.g. Urban League, Golf Event apps


Case Study - Oklahoma Urban League app

▪ Wanted to engage with community ▪ No means of circulating their news, events, ideas to the community ▪ No way to track users and understand them more ▪ No way to get feedback from users

▪ Solution ▪ Provided a mobile app and backend ▪ Update news, job events on the app ▪ Send notifications on important updates ▪ Had list of users with details for engaging outside of the app as well

▪ Benefits ▪ More attuned to community ▪ Better engagement from community

Apps > Ready-made Apps > Event/Organization apps

What to sell?

Apps Team


Apps

Product apps

Field Services apps

ServiceNow apps


Event, Organisation


Blended Team

▪ Combination of PMs onsite and Devs offshore - cost effective, proven model

▪ Team credentials ▪ Startups

▪ e.g. Hycite ▪ Enterprises

▪ e.g. Nielsen

Team

Case Study - Hycite

▪ Wanted to experiment digitising their process ▪ Wanted to test the waters before hiring own team ▪ Did not want a high budget full-blown product

▪ We offered a blended team ▪ Onsite Engagement Manager for coordination ▪ Experienced offshore team to do development ▪ Sent lead to onsite for closer engagement ▪ Agile execution for better control on output

▪ Benefits ▪ Could develop POC without burning ▪ Now they have completely left the manual method, more convenient to agents ▪ They are now doing over 1000 records per day

Team > Blended Retainer Team


Apps Team


Apps

Product apps

Field Services apps

Event, Organisation

ServiceNow apps


QUESTIONS!

mobile practice - sales presentation · about the practice includes architects, sr. team leads,...

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