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Mobile Ticketing: Key Benefits FOR THE BUSINESS • Less cash handling • Faster boarding = more efficient services • Reduce ticket fraud • Improved customer perception • Low implementation costs FOR THE DRIVER • Less cash handling • Faster boarding FOR THE PASSENGER • Secure ticket purchases • Buy tickets quickly, anywhere • Activate when needed The public transport landscape has changed so much in the past few years, largely due to the application of modern technology. Ticketing processes have remained largely paper- based, but that is now changing as Commercial Operators and Local Authorities come to understand the improvements offered by electronic ticketing systems. A Mobile Ticketing solution instantly positions you as a modern, tech-savvy organisation – and by combining the system alongside real-time information you can offer your passengers a convenient way to assess their options and then purchase the required tickets, all from their mobile phone. Copyright ©2013 Trapeze Software ULC, its subsidiaries and affiliates. All rights reserved. Any trademarks or registered trademarks mentioned herein are the property of their respective owners. www.trapezegroup.com [email protected] | 08445 616 771 MOBILE TICKETING M-TICKET “Our m-ticketing system has brought bus travel firmly into the 21st century and has become very popular with our customers.” Mike Woodhouse, Marketing Manager, Arriva UK Bus (Over 1 Million Tickets Sold) WINNER OF THE 2011 INNOVATION AWARD FOR THE ARRIVA M-TICKET (UK Bus Awards) Mobile Ticketing_CO v2.0

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Mobile Ticketing: Key Benefits

FOR THE BUSINESS• Lesscashhandling• Fasterboarding=moreefficientservices• Reduceticketfraud• Improvedcustomerperception• Lowimplementationcosts

FOR THE DRIVER• Lesscashhandling• Fasterboarding

FOR THE PASSENGER• Secureticketpurchases• Buyticketsquickly,anywhere• Activatewhenneeded

Thepublictransportlandscapehaschangedsomuchin

thepastfewyears,largelyduetotheapplicationofmodern

technology.Ticketingprocesseshaveremainedlargelypaper-

based,butthatisnowchangingasCommercialOperatorsand

LocalAuthoritiescometounderstandtheimprovementsoffered

byelectronicticketingsystems.

AMobileTicketingsolutioninstantlypositionsyouasamodern,

tech-savvyorganisation–andbycombiningthesystem

alongsidereal-timeinformationyoucanofferyourpassengers

aconvenientwaytoassesstheiroptionsandthenpurchasethe

requiredtickets,allfromtheirmobilephone.

Copyright ©2013 Trapeze Software ULC, its subsidiaries and affiliates. All rights reserved. Any trademarks or registered trademarks mentioned herein are the property of their respective owners. www.trapezegroup.com

[email protected] | 08445 616 771

MOBILE TICKETINGM-TICKET

“Our m-ticketing system has brought bus

travel firmly into the 21st century and has

become very popular with our customers.”

Mike Woodhouse, Marketing Manager, Arriva UK Bus (Over 1 Million Tickets Sold)

WINNER OF THE 2011 INNOVATION AWARD FOR THE ARRIVA M-TICKET (UK Bus Awards)

Mobile Ticketing_CO v2.0

SearchBycombiningticketpurchaseanddeliverywithreal-timejourneyplanninginformation–includingdeparturesanddelays–themobilephonebecomesthekeythatunlocksthedoortoeasierpublictransporttrips.

PurchaseAppsenablepassengerstopurchaseandredeemtickets(acrossallplatforms),underpinnedbyasophisticatedbackofficeadministrationsuite.Passengerscanpurchaseawiderangeofticketsviatheirmobilephoneandpaydirectlythroughtheappviadebitcard,creditcardorpre-payment/promotioncard.

ValidateLiveTravelSuiteincludesarich,multifunctionaldesktopOnceaticketispurchased,passengerscanchoosehowtoshowthetransportoperatoritisvalid.Itcanappearonthedevice’sscreenasavisibleticket,barcodetobescanned,orredeemedviaNearFieldCommunications(NFC).Theticketisthenstoredonthephone&server(s)securely.Iftheticketisvalid,abeeporlightflashconfirmstovehicleoperatorandpassengerthatthetickethasbeenaccepted.

MeasureTicketpurchaseandredemptionbehaviourisrecordedandprovidesawealthofdatausefultomarketersaswellasschedulers.

SecuritySecurityisintegratedintosystemtransactionsusingAES–thefirstpubliclyaccessibleandopencipherapprovedbytheUSNationalSecurityAgency(NSA)fortopsecretinformation.ThedatabasesholdingticketsandtransactioninformationarelocatedinaPCI-DSScompliantdata-centre..

[email protected] | 08445 616 771

www.trapezegroup.comCopyright ©2013 Trapeze Software ULC, its subsidiaries and affiliates. All rights reserved. Any trademarks or registered trademarks mentioned herein are the property of their respective owners.

TRAPEZE GROUP: Technology rides with usTrapezeGroupsuppliesreliable,scalableandinnovativesolutionsfortherailandroadtransportsector.Hundredsofprivateandpublic

organisationsinEurope,NorthAmericaandAsia-PacifichaveselectedsoftwaresolutionsfromtheTrapezeGroupinordertoimproveandbroaden

theefficiency,qualityandscopeoftheirtransportsolutions,thusenablingthemtoprovidetheircustomerswithevenmoreservicesinamore

reliableandcost-effectivemanner.

Mobile Ticketing_CO v2.0